Has CD Quality Control Slipped? 80
morris57 asks: "In the past few months, I have had at least 3 brand new compact disks or DVDs not work right out of the box. I don't mean that any sort of copy protection on the disk prevented me from using them; they were simply defective disks. I was able to exchange my DVD of 'The Matrix Reloaded' at Best Buy for a working copy, but some disks I got for Christmas I just recently opened and they are either unplayable or garbled. It is not a hardware issue, either. I've tested the disks in several types of players: new, old, component, computers, etc... It seems to me to make a very good case for downloadable media files, although I know these tracks are not available on iTunes or audible.com. So, I guess I'm wondering if the Slashdot community has noticed a decline in quality control of CDs/DVDs. What can be done (individually or communally) to not get burned by defective disks?" The solution for this particular type of problem boils down to simple consumerism. If you get a defective product, return it! If manufactures notice a high rate of return (and they should), they'll hopefully address the quality of what they ship. Has anyone else noticed an increase of non-working DVDs or CDs?