An anonymous reader quotes a report from Ars Technica: AT&T smartphone users who see their network indicators switch from "4G" to "5G" shouldn't necessarily expect that they're about to get faster speeds. In PCMag's annual mobile-network testing, released today, 5G phones connected to AT&T got slower speeds than 4G phones in 21 out of 22 cities. PCMag concluded that "AT&T 5G right now appears to be essentially worthless," though AT&T's average download speed of 103.1Mbps was nearly as good as Verizon's thanks to a strong 4G performance. Of course, AT&T 5G should be faster than 4G in the long run -- this isn't another case of AT&T misleadingly labeling its 4G network as a type of 5G. Instead, the disappointing result on PCMag's test has to do with how today's 5G phones work and with how AT&T allocates spectrum.

The counterintuitive result doesn't reveal much about the actual differences between 4G and 5G technology. Instead, it's reflective of how AT&T has used its spectrum to deploy 5G so far. As PCMag explained, "AT&T's 5G slices off a narrow bit of the old 850MHz cellular band and assigns it to 5G, to give phones a valid 5G icon without increasing performance. And because of the way current 5G phones work, it often reduces performance. AT&T's 4G network benefits from the aggregation of channels from different frequencies. "The most recent phones are able to assemble up to seven of them -- that's called seven-carrier aggregation, and it's why AT&T won [the PCMag tests] last year," the article said. 5G phones can't handle that yet, PCMag analyst Sascha Segan wrote: "But 5G phones can't add as many 4G channels to a 5G channel. So if they're in 5G mode, they're giving up 4G channels so they can use that extremely narrow, often 5MHz 5G channel, and the result is slower performance: faux G. For AT&T, using a 5G phone in testing was often a step backward from our 4G-only phone."

An anonymous reader quotes a report from Bloomberg: AT&T is once again looking to sell its DirecTV unit, a business that has lost billions of dollars in value since the wireless carrier acquired it in 2015. The sooner it waves goodbye, the better. The question is, who wants it? DirecTV has faded into the background at AT&T, a company now entirely focused on competing in 5G wireless connectivity and online television. Any DirecTV user can attest to how the service has been neglected in recent years, and the business might be forgotten by investors if it weren't for the headline-grabbing subscriber losses it's mounted each quarter.

AT&T, which also owns the U-Verse brand, has lost about 6 million traditional pay-TV customers overall in just the last two years. The Covid-19 pandemic is causing cord-cutting to accelerate as consumers look to save money by switching to streaming-video services such as Netflix and AT&T's own HBO Max. So while AT&T paid $49 billion when it bought DirecTV, it'd be lucky to fetch even half that now. One analyst, John Butler of Bloomberg Intelligence, estimates a potential sale price of just $20 billion. Some may be wondering, what on earth would any buyer want with a satellite-TV business anyway? The answer is cash. DirecTV still throws off quite a bit of it, which explains why private equity firms including Apollo Global Management Inc. and Platinum Equity are said to be taking a look. Financial suitors want businesses that generate lots of cash because they can support dividends and the debt load needed to take them private -- although DirecTV's ability to do so is certainly diminishing.

AT&T's WarnerMedia division is planning to lay off hundreds of employees in AT&T's latest cost-cutting move. Ars Technica reports: "Warner Bros. is expected to commence layoffs of around 650 people starting Monday, according to people familiar with the matter, while HBO is seen shedding between 150 and 175 staffers. A WarnerMedia spokesman declined to comment," Variety reported yesterday. The numbers quoted in Variety may be a bit too high. A source with knowledge of the AT&T layoffs told Ars that the real number is about 600 jobs across all of WarnerMedia, which includes Warner Bros., HBO, and Turner. The layoffs come days after WarnerMedia CEO Jason Kilar announced a shakeup including the departure of three executives and an increased focus on AT&T's new HBO Max streaming service. Kilar detailed the changes in an internal memo published by CNBC on Friday.

In its Q2 2020 earnings report, AT&T said that HBO revenue was "$1.6 billion, down 5.2 percent year over year, reflecting a decrease in subscription revenues and content and other revenues." HBO operating expenses were "$1.5 billion, up 32.5 percent year over year, primarily due to higher programming costs and expenses related to HBO Max." HBO operating income was $113 million, down 80.3 percent. Warner Bros. revenue in Q2 was $3.3 billion, down 3.9 percent year over year partly because of "the postponement of theatrical releases due to closure of movie theaters," AT&T said. Warner Bros. operating income rose 43.9 percent to $633 million, however, as the unit's operating expenses declined 11.1 percent to $2.6 billion "primarily due to the production hiatus and lower marketing expenses."

In T-Mobile's Q2 2020 earnings call today, the company says that it has surpassed AT&T in total branded customer count to become the second biggest carrier in the U.S., trailing only Verizon. PhoneDog reports: In Q2 2020, [which is the first quarter that includes Sprint following the merger of the two carriers] T-Mobile added 1.245 million customers, giving it a total subscriber count of 98.3 million. To compare, AT&T finished Q2 2020 with 93 million postpaid and prepaid customers.

T-Mo also shared some good news regarding its 5G network today. The magenta carrier's 2.5GHz mid-band 5G is now live in Atlanta, Dallas, and Washington DC. That 2.5GHz 5G coverage is also live in parts of Chicago, Houston, Los Angeles, New York City, and Philadelphia. T-Mo touts that its average download speeds on 2.5GHz 5G is around 300Mbps with peak speeds of 1Gbps.

T-Mobile is preparing to make support for Voice over LTE a requirement for all new devices, according to a report Thursday. The move was reportedly detailed in internal T-Mobile documents obtained by Android Police. From a report: The requirement won't mean much for users at first, but as of January 2021, "T-Mobile will require all devices connecting to our nationwide 4G LTE and 5G networks to be VoLTE compatible." That means that older-gen devices that don't include support for the IP-based voice network won't be able to use T-Mobile at all. Further reading: AT&T Tells Customers To Upgrade Their Phones To Avoid Losing Voice Calls -- Two Years Early.

Having launched preliminary 5G services using millimeter wave hardware in late 2018, AT&T has technically been operating a 5G network for a year and a half -- but between the "5G+" network's few connection points and extremely limited hardware support, most people in the U.S. couldn't actually use it. Today, AT&T says its low band 5G network is officially available nationwide, reaching a potential 205 million customers across 395 coverage markets. From a report: The carrier is also making 5G service available to a wider range of customers at no additional charge. On a positive note, AT&T is now the second U.S. carrier with a nationwide 5G network, joining T-Mobile, which launched a similarly large offering in December 2019 using long distance but slow low band towers. But T-Mobile's low band 5G peaks at speeds around 225Mbps, nowhere near the 2Gbps peaks seen in Verizon's all but unusably small 5G network, while promising only a 20% improvement over 4G speeds on average. AT&T's low band 5G network is expected to deliver comparable performance but is using a technology called DSS to dynamically split prior 4G spectrum between 4G and 5G phones as user demand fluctuates.

There are countless stories of carriers trying to convince people they need a new phone, but this latest example from AT&T is especially worrying. From a report: Through an email going out to thousands of customers, AT&T is warning that those users need to upgrade their phones to avoid losing the ability to make voice calls. The problem? That won't happen for nearly two years. An email is being sent out to customers with a statement in bold that "your device is not compatible with the new network." This is referring to AT&T's plan to shut down its 3G network, still used by some devices for voice calls and data. When that happens, only phones that support VoLTE (voice over LTE) will be allowed on the network. AT&T's email lets customers know that their current phone isn't compatible with VoLTE, but without explaining that explicitly or, more importantly, mentioning that their phone will continue to work until February 2022!

An anonymous reader quotes a report from Ars Technica: Google Fiber's wireline broadband is expanding to a new city for the first time in several years as part of a public-private partnership to build an open-access network that any ISP can use to offer service. The new network will be in West Des Moines, Iowa. Google Fiber "paused" plans to expand to new cities in October 2016 amid lawsuits filed by incumbent ISPs and construction problems that eventually led to the Alphabet-owned ISP's complete exit from Louisville. But in West Des Moines, Google Fiber will rely on the city to build a network of fiber conduits. "Municipalities like West Des Moines excel at building and maintaining infrastructure. At digging and laying pipes under the roads, restoring and preserving the sidewalks and green spaces, reducing traffic congestion, and lowering construction disruption," Google Fiber said in an announcement yesterday.

The West Des Moines government's announcement said that "once the City installs conduit in the public right of way, broadband providers will pay a license fee to install their fiber in the City's conduit. Google Fiber will be the first tenant in the network." A conduit-license agreement "calls for Google Fiber to cover a portion of the construction cost to build conduit... through their monthly lease payments." "On a monthly basis, Google Fiber would pay the city $2.25 for each household that connects to the network," according to the Des Moines Register. Google Fiber would pay the city a minimum of $4.5 million over 20 years. Construction is expected to begin this fall and be completed in about two and a half years, the city said. While Google Fiber is slated to be the first tenant offering fiber service over the West Des Moines network, the city is hoping to spur broadband competition by letting other ISPs install their own fiber in the conduits. Current ISPs in West Des Moines include CenturyLink and Mediacom. "Every home and business in West Des Moines is eligible for a free connection point from their property to the municipal fiber conduit," the city said. "The City will be installing these connections and will contact every business and resident in the near future to ensure everyone has the opportunity to participate." The city also said it aims to make high-speed broadband available to "all residents, regardless of their means."

"West Des Moines plans to invest nearly $40 million" in the project, the Des Moines Register wrote, adding that city officials intend to "solicit bids for laying the underground conduit that would house the fiber-optic cables."

According to a new report from The Information, Microsoft is interested in bidding on Warner Bros. Interactive Entertainment, which is currently a division of AT&T. From a report: Warner Bros. Interactive Entertainment, or WB Games, is known for publishing the "Batman: Arkham" series, "Middle-Earth: Shadow of Mordor," many "Lego" and "Harry Potter" games, "Mortal Kombat," and "The Witcher 3: Wild Hunt." The unit consists of game-development studios in the U.S., Canada and the U.K. AT&T acquired the gaming business as part of the 2018 buyout of Time Warner assets. This deal and the 2014 acquisition of DirecTV increased AT&T's debt and the company has been looking to ways to cut costs and unload assets.

An anonymous reader quotes a report from PCWorld: Major Internet service providers are scheduled to end their quarantine benefits soon, once again subjecting Americans to data caps and removing protections if they are unable to pay their bills. The FCC's Keep Americans Connected Pledge is set to expire on June 30. Companies initially agreed to the pledge and rushed to add benefits. ISPs like CenturyLink, T-Mobile, Verizon, and many others said they would not discontinue service or charge late fees for those unable to pay because of the coronavirus. They also agreed to open their Wi-Fi access points for free. So far, the FCC has not publicly said that it would extend the pledge.

In some ways, ISPs face the same decision as governors in Florida and Texas: end their benefits, which encouraged users to stay home, or continue them for an indeterminate period of time. This could be the last weekend of unlimited data for Comcast Xfinity subscribers and other major ISPs. For many of those who are out of work, ISPs could begin demanding payment for outstanding broadband bills on June 30. Consumers who have been riding out the quarantine by streaming may also find that their unlimited data expires June 30. On that day AT&T, Comcast Xfinity, Mediacom, and T-Mobile are scheduled to resume normal service, and once again impose data caps. Some ISPs, like Cox, have already terminated some benefits, as its temporary unlimited data program expired in May.

The Verge reports that WarnerMedia is getting rid of the HBO Go app in an attempt to reduce some of the confusion about which app is for which purpose. From the report: HBO Max is AT&T's new streaming service that lets you access the entire HBO library plus additional content like Cartoon Network shows and the Studio Ghibli movies. You can subscribe to HBO Max directly for a $14.99 monthly fee, but it's also offered for free from many cable providers if you subscribe to HBO, and it's free as part of some AT&T wireless, internet, or TV plans. A key thing to know is that HBO Max is really an expanded and rebranded version of HBO Now, the company's previous streaming-only service. On most platforms, like Apple TV, the HBO Now app was directly updated to become HBO Max.

Before HBO Max existed, cable subscribers could stream HBO shows using an app called HBO Go. WarnerMedia will be getting rid of that app (or "sunsetting" it, in WarnerMedia's language) from "primary platforms" as of July 31st. If you previously relied on HBO Go, many cable providers will already let you log in to HBO Max. You can see that full list here. That "primary platforms" language is important, because WarnerMedia still hasn't struck deals to bring HBO Max to Roku or Amazon streaming devices. On those platforms, WarnerMedia is not upgrading the HBO Now app to become HBO Max. Instead, it's rebranding to simply be "HBO," where it will still cost $14.99, even though you'll only be able to watch HBO content on it and not the expanded HBO Max catalog. This branding switch will be happening over the coming months, according to WarnerMedia.

HBO Max, AT&T's big bet on the future of streaming, will be excused from AT&T's mobile data caps, while competing services like Netflix and Disney Plus will use up your data. From a report: That's the follow-up from a Vergecast conversation with Tony Goncalves, the AT&T executive in charge of HBO Max. Asked whether HBO Max would hit the cap, Goncalves said his team "had the conversation" but didn't have the answer. AT&T later confirmed to The Verge that HBO Max will be excused from the company's traditional data caps and the soft data caps on unlimited plans. According to an AT&T executive familiar with the matter, HBO Max is using AT&T's "sponsored data" system, which technically allows any company to pay to excuse its services from data caps. But since AT&T owns HBO Max, it's just paying itself: the data fee shows up on the HBO Max books as an expense and on the AT&T Mobility books as revenue. For AT&T as a whole, it zeroes out. Compare that to a competitor like Netflix, which could theoretically pay AT&T for sponsored data, but it would be a pure cost.

Cryptocurrency investor Michael Terpin sued AT&T over a SIM card attack in 2018 that lost him control over $23 million.

Now Bloomberg reports that he's suing the "15-year-old hacker and his crew of 'evil computer geniuses'" behind the attack. (Alternate source) Terpin, the founder and chief executive officer of blockchain advisory firm Transform Group, is suing Ellis Pinsky, now 18, for $71 million under a federal racketeering law that allows for triple damages. "Pinsky and his other cohorts are in fact evil computer geniuses with sociopathic traits who heartlessly ruin their innocent victims' lives and gleefully boast of their multi-million-dollar heists," Terpin said in his complaint filed Thursday in federal court in Manhattan.

Pinsky, of Irvington, New York, couldn't be reached for comment....

According to Terpin. Pinsky's ring identifies people with large cryptocurrency holdings and gains control of their phones by bribing or fooling employees of their wireless carriers. The hackers are then able to intercept authentication messages, gain information and drain the victims' cryptocurrency accounts.

Pinsky has boasted to friends that, starting at age 13, he stole more than $100 million worth of cryptocurrency, hundreds of thousands of dollars of which has been converted into cash stored in his bedroom, the lawsuit alleges. Terpin also claims that, after confronting Pinsky about his alleged role in the theft, the teenager sent him cryptocurrency, cash and a watch with a combined value of $2 million. He claims this was an admission by Pinsky that he had stolen from Terpin.

AT&T Chief Executive Randall Stephenson said he will retire at the end of June (Warning: source paywalled; alternative source), handing leadership of one of the world's largest media and telecommunications companies to longtime deputy John Stankey. The Wall Street Journal reports: Mr. Stephenson, who turned 60 this week, has spent most of his 13 years as chairman and CEO piecing together a modern media business by scooping up DirecTV and then Time Warner, remaking the staid telephone company he inherited. He had been preparing to retire at some point in 2020 until an activist investor surfaced late last year challenging his strategy, according to people familiar with the matter.

"John will be an outstanding CEO for this company, and I couldn't be more confident or pleased in passing him the baton," Mr. Stephenson said of his successor in a video to AT&T's staff. Mr. Stankey, like the man he is succeeding, earned his stripes in the telephone business but has been a leading proponent AT&T's hard turn toward entertainment. "The entire industry is in transformation right now and that transformation extends beyond just the business model," Mr. Stankey said in a recent interview. "It's how markets and how corporations operate." Mr. Stephenson said he will remain chairman until January, when the Dallas-based company is expected to elect an independent chairman. The change was announced at AT&T's annual meeting Friday, which was held online because of the coronavirus pandemic. Earlier this morning, President Trump commented on the move. He tweeted: "Great News! Randall Stephenson, the CEO of heavily indebted AT&T, which owns and presides over Fake News @CNN, is leaving, or was forced out. Anyone who lets a garbage 'network' do and say the things that CNN does, should leave ASAP. Hopefully replacement will be much better!"

Ars Technica notes that AT&T's mobile business revenue in Q1 2020 was $42.8 billion, "down from $44.8 billion in last year's first quarter." It adds: "AT&T's WarnerMedia division, a result of Stephenson's Time Warner acquisition, reported a 12.2-percent year-over-year revenue decline and expects tough times ahead as the pandemic forced the cancellation of big sporting events and TV and film production." The company also just yesterday announced that it lost another 897,000 premium TV subscribers in Q1 2020. It looks like the new CEO will have his work cut out for him.

AT&T lost another 897,000 premium TV subscribers in Q1 2020, as the DirecTV owner's string of massive customer losses continued. An AT&T executive today said the company is moving ahead with a company-wide cost-cutting program. From a report: AT&T's earnings announcement today said the 897,000-customer net loss reduced the total number of premium TV subscribers to 18.6 million. AT&T said the latest customer loss was "due to competition and customers rolling off promotional discounts as well as lower gross adds from the continued focus on adding higher-value customers."

An anonymous reader quotes a report from Ars Technica: AT&T falsely reported to the Federal Communications Commission that it offers broadband in nearly 3,600 census blocks spread across parts of 20 states. AT&T disclosed the error to the FCC in a filing a week ago. The filing provides "a list of census blocks AT&T previously reported as having broadband deployment at speeds of at least 25Mbps downstream/3 Mbps upstream that AT&T has removed from its Form 477 reports." The 78-page list includes nearly 3,600 blocks.

With Form 477 reports, ISPs are required to tell the FCC which census blocks they offer service in. The FCC uses the data to track broadband-deployment progress and, crucially, to decide which census blocks get government funding for deploying Internet service. AT&T falsely reporting broadband-data coverage could prevent other ISPs from getting that funding and leave Americans without broadband access. When contacted by Ars, AT&T said the mistake was caused by a software problem. "The updates to the census blocks address an issue with a third party's geocoding software. There has been no change to our service area and this doesn't affect the service we provide our customers," AT&T told Ars.

In a video interview over Google Hangouts this week, 76-year-old Vint Cerf explained to the Washington Post why the internet's 50-year-old architecture is still holding up, "with a mix of triumph and wonder in his voice." "Resiliency and redundancy are very much a part of the Internet design," explained Cerf, whose passion for touting the wonders of computer networking prompted Google in 2005 to name him its "Chief Internet Evangelist," a title he still holds...

Cerf, along with fellow computer scientist Robert E. Kahn, was a driving force in developing key Internet protocols in the 1970s for the Pentagon's Defense Advanced Research Projects Agency, which provided early research funding but ultimately relinquished control of the network it spawned. Cerf also was among a gang of self-described "Netheads" who led an insurgency against the dominant forces in telecommunications at the time, dubbed the "Bellheads" for their loyalty to the Bell Telephone Company and its legacy technologies.

Bell, which dominated U.S. telephone service until it was broken up in the 1980s, and similar monopolies in other countries wanted to connect computers through a system much like their lucrative telephone systems, with fixed networks of connections run by central entities that could make all of the major technological decisions, control access and charge whatever the market -- or government regulators -- would allow. The vision of the Netheads was comparatively anarchic, relying on technological insights and a lot of faith in collaboration. The result was a network -- or really, a network of networks -- with no chief executive, no police, no taxman and no laws. In their place were technical protocols, arrived at through a process for developing expert consensus, that offered anyone access to the digital world from any properly configured device. Their numbers, once measured in the dozens, now rank in the tens of billions, including phones, televisions, cars, dams, drones, satellites, thermometers, garbage cans, refrigerators, watches and so much more...

Such a system carries a notable cost in terms of security and privacy, a fact the world rediscovers every time there's a major data breach, ransomware attack or controversy over the amount of information governments and private companies collect about anyone who's online -- a category that includes more than half of the world's almost 8 billion people. But the lack of a central authority is key to why the Internet works as well as it does, especially at times of unforeseen demands. Some of the early Internet architects -- Cerf among them, from his position at the Pentagon -- were determined to design a system that could continue operating through almost anything, including a nuclear attack from the Soviets...

Several [Netheads] acknowledged they celebrated just a bit when the telephone companies gradually abandoned old-fashioned circuit-switching for what was called "Voice Over IP" or VoIP. It was essentially transmitting voice calls over the Internet -- using the same technical protocols that Cerf and others had developed decades earlier.
"They're deservedly taking a bit of a moment for a high five right now," added one Comcast vice president (who "has briefed some members of the Internet's founding generation about how the company has been handling increased demands.")

And last week Vint Cerf reported good news about his own recent COVID-19 infection -- that he is no longer contagious -- and briefly summed up the experience for the Washington Post.

"I don't recommend it... It's very debilitating."

Slashdot reader Willy English quotes CNBC: AT&T is asking all of its employees who have the ability to work remotely to do so until further notice, as the coronavirus spreads across the globe.

The company will be announcing new procedures and safeguards for employees who can't work from home, AT&T CEO Randall Stephenson said in a note sent to employees Friday. AT&T is one of the largest employers in the United States, and has 245,000 global employees.
Meanwhile, a local U.S. news station reports: IBM is encouraging all employees in the United States to work from home through the end of March, if possible.

In an email sent to employees and provided to KIMT, the technology company says the recommendation is in response to the global coronavirus pandemic.

An anonymous reader quotes a report from TechCrunch: The coronavirus threat and official policies of "social distancing" are leading millions to stay home, doing meetings via video chat and probably watching Netflix and YouTube the rest of the time. That means a big uptick in bytes going through the tubes, both simultaneously and cumulatively. ISPs, leery of repeating Verizon's memorable gaffe of cutting off service during an emergency, are proposing a variety of user-friendly changes to their policies. Comcast is boosting the bandwidth of its low-income Internet Essentials customers to levels that actually qualify as broadband under FCC rules. AT&T is suspending data caps for all its customers until further notice. Verizon has added $500 million to its 5G rollout plans. Wait, how does that help? Unclear, but the company "stands ready" for increases in traffic. Elsewhere in the world ISPs are taking similar actions, either voluntarily or at the request of the state. In India, for instance, ACT Fibernet has bumped everyone up to 300 Mbps for no cost.

There are two simple truths at play here. The first is that any company that sends its subscriber a $150 overage fee because they had to work from home for a month and ran over their data cap is going to be radioactive. The optics on that are so bad that my guess is most companies are quietly setting forgiveness policies in place to prevent it from happening -- though of course it probably will anyway. The second is that these caps are completely unnecessary, existing only as a way to squeeze more money from subscribers. Data caps just don't matter any more. As I pointed out during the whole zero-rating debacle, the very fact that the limits can be lifted at will or certain high-traffic categories (such as a broadband company's own streaming TV channels) can be exempted fundamentally beggars the concept of these caps.

Think about it: If the internet provider can even temporarily lift the data caps, then there is definitively enough capacity for the network to be used without those caps. If there's enough capacity, then why did the caps exist in the first place? Answer: Because they make money.

The Federal Communications Commission (FCC) said Friday that major internet providers -- including Comcast, AT&T and Verizon Communications -- have agreed to not terminate service for the next 60 days if they are unable to pay their bills due to the disruptions caused by the coronavirus. From a report: FCC Chairman Ajit Pai said after calls with companies and associations the firms have also agreed to waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic and open Wi-Fi hotspots to any American who needs them.