Click through to read some of the highlights.
The article concludes by opposing the idea that "If we get the engineering right, our better angels will triumph. It's a pleasant thought, but it's a fantasy... Technology is an amplifier. It magnifies our best traits, and it magnifies our worst. What it doesn't do is make us better people. That's a job we can't offload on machines."
The company is adding Apple-style retail stores around the metro area and introduced innovations to help consumers understand what they're paying for and when technicians will arrive for service calls. It's rolling out new tools nationally to help them improve their home Wi-Fi, and diagnosing problems before customers call to complain... For example, if several subscribers in the same neighborhood use the company's tool for testing internet speeds, that triggers an alert at Comcast to look for a problem in the local network. The company redesigned its bills to make it clearer what customers subscribe to, and what it costs, in hopes of reducing confusion and calls. And Comcast has a robust social media presence, fielding complaints on Twitter.
The article points out that Comcast's satisfaction scores are still below-average for cable TV providers, "and well below the median among internet service providers. And that's a low bar -- the telecom sector is among the most complained about under ACSI's rankings." Their figures show that the only ISPs in America with a lower score for customer satisfaction are Cox Communications, Time Warner Cable, and MediaCom.
I'm guessing Slashdot's readers have their own opinions about this, so share your educational experiences in the comments. What was your first programming language?
In response, Slashdot reader Lauren Weinstein writes: We can stipulate at the outset that the venerable Internet Archive and its associated systems like Wayback Machine have done a lot of good for many years -- for example by providing chronological archives of websites who have chosen to participate in their efforts. But now, it appears that the Internet Archive has joined the dark side of the Internet, by announcing that they will no longer honor the access control requests of any websites.
He's wondering what will happen when "a flood of other players decide that they must emulate the Internet Archive's dismal reasoning to remain competitive," adding that if sys-admins start blocking spiders with web server configuration directives, other unrelated sites could become "collateral damage."
But BoingBoing is calling it "an excellent decision... a splendid reminder that nothing published on the web is ever meaningfully private, and will always go on your permanent record." So what do Slashdot's readers think? Should Archive.org ignore robots.txt directives and cache everything?
Network World reports that customers are being notified "on a rolling basis... Once customers are notified, they are presented with a personal take-action date that is 30 days from the original notification." But even after that date, verizon.net email addresses can be revived using AOL Mail. "Over the years we've realized that there are more capable email platforms out there," Verizon concedes.
"Migration is going well," a Verizon spokesperson told Network World. "I don't have any stats to share, but customers seem to appreciate that they have several choices, including an option that keeps their Verizon.net email address intact."
- "C# programmers start and stop their day earlier, and tend to use the language less in the evenings. This might be because C# is often used at finance and enterprise software companies, which often start earlier and have rigid schedules."
- "C programmers start the day a bit later, keep using the language in the evening, and stay up the longest. This suggests C may be particularly popular among hobbyist programmers who code during their free time (or perhaps among summer school students doing homework)."
And they've also calculated the technologies used most between 9 to 5 (which "include many Microsoft technologies, such as SQL Server, Excel, VBA, and Internet Explorer, as well as technologies like SVN and Oracle that are frequently used at enterprise software companies.") Meanwhile, the technologies most often used outside the 9-5 workday "include web frameworks like Firebase, Meteor, and Express, as well as graphics libraries like OpenGL and Unity. The functional language Haskell is the tag most visited outside of the workday; only half of its visits happen between 9 and 5."