eihab writes "I've been a fanatic about my online privacy for the last few years. I've been using NoScript and blocking Google Analytics, disabling third-party cookies, encrypting IM and doing everything in my power to keep data-miners at bay. Recently, I've been feeling like I'm just doing too much and still losing! No matter what I do, I know that there's a weak link somewhere, be it my ISP, Flash cookies, etc. I've recently gotten AT&T U-Verse, who, according to their privacy statement, will be monitoring my TV watching habits for advertisement purposes. I'm extremely annoyed by that, yet I love the service so much and I don't think I can cancel it. I just can't take this anymore. I have nothing to hide, but I do not want to be profiled and become member #5534289 in a database somewhere that records everything I do. I know I'm not that interesting to anyone, but the idea of someone being able to pull up everything about me with a simple SQL SELECT statement and a couple of JOINS makes me cringe. One of the reasons I hate data mining is that data security is not understood and almost non-existent at a lot of places. Case in point: I changed my life insurance two years ago, and the medical firm that conducted my health screening was broken into and computers with non-encrypted hard drives and patients' data were stolen. That medical firm didn't really need my SSN, but then again neither did AT&T when I signed up for U-Verse. Am I just too paranoid? Is privacy dead? Should I just give up and accept the fact that privacy is not the norm anymore (like Facebook's founder recently said) or should I keep fighting the good fight for my privacy?"

RevWaldo notes a post up at The Gothamist on AT&T's admission of its poor cell service in New York. "AT&T has realized that the first step towards recovery is admitting it has a problem. The phone giant has confessed that its New York City iPhone service is not up to par, according to a presentation slide published on Tom's Guide noting that the company's 3G Voice Composite Quality in the New York metro area — particularly in Manhattan — is below its performance objective. ... The slide does contain some good news for AT&T subscribers. Apparently, AT&T has had '[t]hree consecutive months of improvement'..."

MojoKid writes "An inside source over at HotHardware reports that AT&T will lose their iPhone exclusivity on 1/27, coincident with Apple's upcoming press event next week, though it's not yet clear what other carriers will be stepping in to pick up the iPhone. For anyone who has followed the saga, you may notice that you haven't seen AT&T fighting to extend their original exclusive agreement as of late. In fact, they have spent most of their time fighting Verizon's negative ad campaigns. This may not be all that surprising. Inside of AT&T, word is that the iPhone is causing more trouble than ever before. On some level, having the iPhone is hurting AT&T's image. Do you remember hearing about AT&T's 'horrible network' before the iPhone? The iPhone itself doesn't really handle the switch from 3G to EDGE very gracefully, so calls that are in-progress tend to fail whenever 3G connections aren't optimal and the phone attempts to step down to EDGE. It seems that AT&T may finally be tired of taking the heat."

Julie188 writes "Microsoft is suing TiVo, claiming patent infringement. Microsoft is doing this because TiVo has sued AT&T — and AT&T happens to be Microsoft's largest customer of Microsoft's Mediaroom IPTV technology. Microsoft says that TiVo has copied Microsoft's Mediaroom IPTV technology in its DVRs. If Microsoft wins, it would effectively block TiVo from selling DVRs without a licensing deal with Microsoft."

itwbennett writes "The public's perception of AT&T's network is poor and declining, apparently because of real shortcomings when compared with Verizon Wireless and Sprint Nextel,' says Gerard Hallaren, director of research at TownHall Investment Research. 'AT&T's capital expenditures on its wireless network from 2006 through September 2009 totaled about $21.6 billion, compared with $25.4 billion for Verizon and $16 billion for Sprint (including Sprint's investments in WiMax operator Clearwire). Over that time, Verizon has spent far more per subscriber: $353, compared with $308 for AT&T,' Hallaren said. 'Even Sprint has outspent AT&T per subscriber, laying out $310 for network capital expenditure.' All this means AT&T has a choice, says Hallaren: 'spend or suffer.'"

CAE guy writes "The Boston Globe is carrying an AP report which begins: 'A Georgia mother and her two daughters logged onto Facebook from mobile phones last weekend and wound up in a startling place: strangers' accounts with full access to troves of private information. The glitch — the result of a routing problem at the family's wireless carrier, AT&T — revealed a little known security flaw with far reaching implications for everyone on the Internet, not just Facebook users.' Who needs to worry about man-in-the-middle attacks when your service provider will hijack your session for you?"

Suki I submits news that Washington, D.C.'s attorney general has filed suit (District of Columbia vs. AT&T Corp, Superior Court of the District of Columbia), claiming the city has the right, through laws applying to unclaimed property, to unused calling-card balances held in the name of D.C. residents. "The suit claims that AT&T should turn over unused balances on the calling cards of consumers whose last known address was in Washington, D.C. and have not used the calling card for three years. 'AT&T's prepaid calling cards must be treated as unclaimed property under district law,' the attorney general's office said in a statement. ... [That sum] represents some 5 to 20 percent of the total balances purchased by consumers who use the calling cards. States and municipalities have often similarly used unclaimed property laws, known as escheat laws, to claim ownership of unused retail gift card balances." Suki I links also to Reason Magazine's coverage.

nottheusualsuspect writes "AT&T, in response to a Notice of Inquiry released by the FCC to explore how to transition to a purely IP-based communications network, has declared that it's time to cut the cord. AT&T told the FCC that the death of landlines is a matter of when, not if, and asked that a firm deadline be set for pulling the plug. In the article, broadband internet and cellular access are considered to be available to everyone, though many Americans are still without decent internet access."

cowp writes "A Consumerist tipster couldn't get AT&T's website to sell him an iPhone when he shopped using an NYC ZIP code, but could when he tried other cities' ZIPs. Consumerist asked an AT&T CSR and seems to have gotten confirmation that this is carrier policy: 'Yes, this is correct the phone is not offered to you because New York is not ready for the iPhone. You don't have enough towers to handle the phone.' Considering Apple's gadget is currently the most popular handset in the US, its exclusive carrier's inability/unwillingness to support the device in the country's largest market is pretty huge news. If this proves true, I'd expect curtains for AT&T's exclusivity deal when it comes up for renewal." If you're in NYC, can you confirm or deny this outlandish-sounding claim? Updated 20091227 1:03 GMT by timothy: Headline, now corrected, inaccurately named Apple rather than AT&T. Mea culpa.

Bourdain writes "Gizmodo has put together a good compilation of the — seemingly almost criminally — misleading (largely plain wrong) advertising from our favorite local monopolies. My personal favorite is from AT&T which states you need 3mbps to use social networking sites like Facebook."

ink writes "Gizmodo has completed a 12-city test of 3G cellular bandwidth speed. Verizon won four of the twelve, however AT&T scored higher with six: 'Let's get this straight right away: We didn't test dropped voice calls, we didn't test customer service, and we didn't test map coverage by wandering around in the boonies. We tested the ability of the networks to deliver 3G data in and around cities, including both concrete canyons and picket-fenced 'burbs. And while every 3G network gave us troubles on occasion, AT&T's wasn't measurably more or less reliable than Verizon's.'"

g0dsp33d writes "Fake Steve Jobs, the alter-alias of Newsweek's Dan Lyons, is calling disgruntled AT&T users to protest comments from AT&T’s Ralph de la Vega that smart phone (specifically iPhone) usage is responsible for their network issues and his plan to end unlimited data plans. The post, dubbed 'Operation Chokehold,' wants AT&T customers to use as much data service as they can on Friday, December 18th at noon. While Fake Steve Jobs is notable for its satire, many Twitter and Facebook users seem to be rallying to its cry. It is unclear if there will be enough support to cause a DDOS."

CWmike writes "AT&T has moved closer to charging special usage fees to heavy data users, including those with iPhones and other smartphones. Ralph de la Vega, CEO of AT&T Mobility and Consumer Markets, came close on Wednesday to warning about some kind of use-based pricing while speaking at a UBS conference. 'The first thing we need to do is educate customers about what represents a megabyte of data and...we're improving systems to give them real-time information about their data usage,' he said. 'Longer term, there's got to be some sort of pricing scheme that addresses the [heavy] users.' AT&T has found that only 3% of its smartphone users — primarily iPhone owners — are responsible for 40% of total data usage, largely for video and audio, de la Vega said. Educating that group about how much they are using could change that, as AT&T has found by informing wired Internet customers of such patterns. De la Vega's comments on data use were previewed in a keynote he gave in October at the CTIA, but he went beyond those comments on Wednesday: 'We are going to make sure incentives are in place to reduce or modify [data]uses so they don't crowd out others in the same cell sites.' Focus groups have been formed at AT&T to figure out how to proceed."

FutureDomain writes "A federal judge in Atlanta has declined a restraining order from AT&T that would have prevented Verizon from running ads that compared their 3G coverage to AT&T's. AT&T felt that Verizon's ads 'mislead consumers into thinking that AT&T doesn't offer wireless service in large portions of the country, which is clearly not the case.' Verizon argued that the ads clearly indicated that the maps were only of 3G coverage, and that AT&T is only suing because it doesn't want to face the truth about its network."

alphadogg writes "AT&T has created different mobile calling models for every major city in America as it tries to improve a network that has come under fire for poor performance as the data-friendly iPhone has proliferated, an executive said Thursday. Other carriers just use one nationwide calling model to plan for all cities, claimed CTO John Donovan, speaking at the Open Mobile Summit conference in San Francisco. The nation's second-largest mobile operator has had a hard time planning for bandwidth needs in the rapidly changing mobile world, Donovan said. AT&T has seen rapidly growing mobile data usage — and much criticism over its 3G coverage — as the exclusive iPhone carrier in the US. 'If a network is not fully loaded, it's hard to know exactly how much demand is out there,' Donovan said. 'You put all you can in the ground, and they eat it all up, and then you put more in there, and they eat it all up.'" The story notes that mobile data at AT&T has grown 4,932% over the last 3 years.

MahlonS writes "AP is reporting on a suit filed in Northern Georgia in which AT&T claims that Verizon's 'There's a Map for That' ads are misleading and amount to deceptive trade practices. Verizon had already agreed to modify their original ad to include a tag line that voice and data services are available outside 3G coverage areas." What's interesting is that on some level, this is actually a lawsuit over data visualization.

AT&T customers (iPhone users notably among them) have seen some wireless congestion in recent months; Brough Turner thinks the trouble might be self-inflicted. According to Turner, the poor throughput and connection errors can be chalked up to "configuration errors specifically, congestion collapse induced by misconfigured buffers in their mobile core network." His explanation makes an interesting read.

Several readers sent in the news that AT&T's top lobbyist sent a letter to all 300,000 employees urging them to give feedback to the FCC as it gears up for rulemaking on net neutrality. He even supplied talking points approved by the PR department. The lobbyist, Jim Cicconi, suggested that employees use their personal email accounts when they weigh in with the FCC. Pro-net-neutrality group Free Press has now likened Cicconi's letter to astroturfing: "Coming from one of the company’s most senior executives, it’s hard to imagine AT&T employees thinking the memo was merely a suggestion."

Over the past few months, we've been following the FCC's inquiry into Apple and AT&T after they rejected Google Voice from the App store. A couple weeks ago, AT&T did their best to deflect the FCC by dangling a shiny object in front of them — the use of Google Voice to block calls. It now appears the FCC has taken the bait, as they've sent an official inquiry to Google asking why the service restricts connections. "In its letter, the FCC asked Google to describe how its calls are routed and whether calls to particular numbers are prohibited. It also asks for information on how restrictions are implemented, how Google informs customers about those restrictions, whether Google Voice services are free, and if Google ever plans to charge for them in the future." Richard Whitt has already posted a brief explanation on Google's Public Policy blog. "The reason we restrict calls to certain local phone carriers' numbers is simple. Not only do they charge exorbitant termination rates for calls, but they also partner with adult sex chat lines and 'free' conference calling centers to drive high volumes of traffic." The FCC also received a push from members of the House of Representatives on Wednesday.

Toe, The writes "On Tuesday, AT&T announced it will allow Apple to enable Voice over Internet Protocol applications, such as Skype, to run on its 3G wireless data network. Apple stated, 'We will be amending our developer agreements to get VoIP apps on the App Store and in customers' hands as soon as possible.' And Skype, while happy over the move, also stated, 'the positive actions of one company are no substitute for a government policy that protects openness and benefits consumers.'"