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Privacy

AT&T Leaks Emails Addresses of 114,000 iPad Users 284

Hugh Pickens writes "Daily Tech reports that in what is one of the biggest leaks of email addresses in recent history, a group called Goatse Security has published the personal email addresses of 114,067 iPad 3G purchasers in what appears to be a legal fashion by querying a public interface that AT&T accidentally left exposed. Apparently AT&T left a script on its public website, which when handed an ICC-ID would respond back with the email address of the subscriber. This apparently was intended for an AJAX-style response inside AT&T's web apps. Gawker reports that it's possible that confidential information about every iPad 3G owner in the US has been exposed. 'This is going to hurt the telecommunications company's already poor image with iPhone and iPad customers, and complicate its very profitable relationship with Apple,' writes Ryan Tate, adding that the leak is likely to unnerve customers thinking of buying iPads that connect to AT&T's cellular network. 'Although the security vulnerability was confined to AT&T servers, Apple bears responsibility for ensuring the privacy of its users, who must provide the company with their email addresses to activate their iPads.' In a statement, AT&T says that the issue was escalated to the highest levels of the company and that it has essentially turned off the feature that provided the email addresses. 'We are continuing to investigate and will inform all customers whose email addresses and ICC IDS may have been obtained,' says AT&T. 'We take customer privacy very seriously and while we have fixed this problem, we apologize to our customers who were impacted.'"
Wireless Networking

Mixed Reception To AT&T's New Data Pricing Scheme 514

Several readers have sent in followups to Wednesday's news that AT&T was eliminating its unlimited data plan. Glenn Derene at Popular Mechanics defends the new plan, writing, "Imagine, for a moment, if we bought electricity the way we buy data in this country. Every month, you would pay a fixed amount of money (say, $120), and then you would use as much electricity as you wanted, with an incentive to use as much as you could. That brings price stability to the end user, but it's a horrible way to manage electricity load." Others point out that this will likely engender more scrutiny from regulatory agencies and watchdog groups. A Computerworld article says that one way or the other, AT&T's decision is a huge deal for the mobile computing industry, influencing not only how other carriers look at data rates, but how content providers and advertisers will need to start thinking about a data budget if they want consumers to keep visiting their sites. AT&T, responding to criticism, has decided to allow iPad buyers to use the old, unlimited plan as long as they order before June 7, and Gizmodo has raised the question of "rollover bytes."
Communications

Man Emails AT&T's CEO, Gets Threatened With C&D Order 306

An anonymous reader writes "After its recent bait and switch, AT&T went ahead and threatened someone emailing the company CEO about customer service concerns, namely with a query about tethering and eligibility rates. The email author also put up a voicemail recording of the company's response and how he managed to contact the CEO in the first place — through The Consumerist." As Engadget notes (as does the complaining customer's updated page), AT&T did at least offer an apology for the threat of legal action, which the company says was unauthorized.
Iphone

iPad Bait and Switch — No More Unlimited Data Plan 670

_KiTA_ writes "AT&T announced today that the iPhone will gain tethering, finally, at an extra $20 a month, but only for people on a new 2GB a month plan. They also quietly announced at the same time the real news — that the $30 Unlimited Data plan on the iPad 3G will be axed in lieu of the same data plan. Yes, this would be the same 'revolutionary data plan' that Steve Jobs was so proud of during the iPad unveiling — it lasted just a month after the 3G model was delayed to May 7. People feeling vibes of previous Apple iDevice releases are not alone. Existing accounts will be allowed to grandfather in, although Apple has removed the ability to purchase the iPad from the online store at this time, and AT&T has a history of changing its plans without warning. Finally, there is no word on what happens if you ever let your Unlimited plan lapse for a month at this time."
Communications

iPhone 4 Beta Shows AT&T Tethering 240

An anonymous reader found news that will strike fear into the hearts of every 3G user in NYC. "Apple released iPhone OS 4.0 Beta 4 on Tuesday evening and it wasn't long before developers found the strongest evidence yet that tethering for US-based iPhone customers may happen sooner than later."
Networking

Still Little To Do About a Bad ISP 178

theY4Kman writes "The Washington Post reinforces the grim situation on Net Neutrality and limited ISP choices faced by Americans: 'The FCC's research shows that 78 percent of American households have access to only two land-based broadband providers and that 13 percent have one. Don't expect that to improve. Many competing DSL services have left the market, spurred by the end of line-sharing in 2005 and other corporate consolidations. A few months ago, for instance, AT&T elected to close its WorldNet DSL service. Meanwhile, technologies that were once promoted as alternatives to phone and cable-based services have flopped. City-wide WiFi access ... turned out to be a business bust. The power-line broadband that then-FCC Chairman Michael Powell lauded as having "great promise" in 2004 fared no better: Last week, Manassas voted to unplug its pioneering service. ... We have a situation full of lawyerly jargon, with risks that can't be dramatized by putting a sick kid on a stage. I hope you like your Internet provider, because you may be stuck with it for a while.'"
Google

Obama Faces Major Online Privacy Test 72

CNET has a piece on the prospects for an initiative to revamp privacy law for the digital age being put forward by an unlikely coalition that includes Microsoft, Google, privacy advocates, and conservative and libertarian organizations. "When Barack Obama was campaigning for the presidency in 2008, he promised that as president, he would 'strengthen privacy protections for the digital age.' That pledge will be put to the test as the Obama administration considers whether to support a new privacy proposal released by a coalition including Google, eBay, Microsoft, AT&T, the ACLU, and Americans for Tax Reform... The [so-called] Digital Due Process coalition already has met with attorneys from the Justice Department's computer crime unit, White House attorneys, FBI representatives, and Commerce Department officials... the law enforcement meetings were 'respectful' and 'substantive.'"
Businesses

The Short Arm of the Law 336

mindbrane writes "CNN takes a look at when companies are too big for the legal system to handle. Quoting: 'Prosecutors said that excluding Pfizer would most likely lead to Pfizer's collapse, with collateral consequences: disrupting the flow of Pfizer products to Medicare and Medicaid recipients, causing the loss of jobs including those of Pfizer employees who were not involved in the fraud, and causing significant losses for Pfizer shareholders. ... So Pfizer and the feds cut a deal. Instead of charging Pfizer with a crime, prosecutors would charge a Pfizer subsidiary, Pharmacia & Upjohn Co. Inc. ... As a result, Pharmacia & Upjohn Co. Inc., the subsidiary, was excluded from Medicare without ever having sold so much as a single pill. And Pfizer was free to sell its products to federally funded health programs.' IBM may have cast the mold for this sort of thing in its 1970s antitrust case, but the recurrence of similar cases speaks to ongoing concerns for legal systems."
Wireless Networking

Decoding Mobile Carriers' Latest Push For Profits 64

snydeq writes "InfoWorld's Galen Gruman sifts through the 'doubleplus ungood' of this year's CTIA and Mobile World Congress to spell out 'Big Brother' mobile carriers' true designs for IT and smartphone users. From fake 4G salespitches, to mobile payment systems that hide text-messaging payment confirmation fees, to the inevitability of tier pricing for mobile data usage, no facet of smartphone use is beyond providers' latest profit-engineering push. Even IT's concerns over the invasion of mobile devices at their companies has become 'a great excuse to sell warmed-over management tools to fearful IT and security execs.' And make no mistake, mea culpas, like AT&T admitting to falling short on relieving 3G congestion, will result in additional opportunities to pad providers' bottom lines by, say, buying a $150 femtocell from AT&T to help AT&T 'solve' its problem. 'Of course, in typical Big Brother fashion, [AT&T] told the US government to stay out of wireless — meaning don't regulate prices or impose Net neutrality — while also asking the government for more spectrum. You know the contradiction: The government is good when it gives you free or cheap services but bad when it tries to impose regulation to prevent abusive behavior: doublethink ungood.'"
Cellphones

Innovators Shine At CTIA Wireless Conference 29

CWmike writes "The CTIA Wireless conference this week brought in larger crowds and more vendors than last year's event, but that probably isn't saying much, considering the recession had begun to hit hard in early 2009, Matt Hamblen reports from Vegas. The uptick pleased vendors exhibiting at the event, especially some of the smaller, lesser-known companies that sometimes offer the most interesting products, even if they never go gangbusters with the public. Matt highlights top innovative firms and products from the show, including W PhoneWatch (yes, a GSM phone watch for $199; see video), AT&T's Zero Charger (ends 'vampire draw'), Connectify (turns your laptop into a hotspot), and Line2, a Wi-Fi calling app for iPhones and iPod Touches (look out cellular voice service revenues)." Android made quite a strong showing at the conference as well.
Privacy

Did We Lose the Privacy War? 521

eihab writes "I've been a fanatic about my online privacy for the last few years. I've been using NoScript and blocking Google Analytics, disabling third-party cookies, encrypting IM and doing everything in my power to keep data-miners at bay. Recently, I've been feeling like I'm just doing too much and still losing! No matter what I do, I know that there's a weak link somewhere, be it my ISP, Flash cookies, etc. I've recently gotten AT&T U-Verse, who, according to their privacy statement, will be monitoring my TV watching habits for advertisement purposes. I'm extremely annoyed by that, yet I love the service so much and I don't think I can cancel it. I just can't take this anymore. I have nothing to hide, but I do not want to be profiled and become member #5534289 in a database somewhere that records everything I do. I know I'm not that interesting to anyone, but the idea of someone being able to pull up everything about me with a simple SQL SELECT statement and a couple of JOINS makes me cringe. One of the reasons I hate data mining is that data security is not understood and almost non-existent at a lot of places. Case in point: I changed my life insurance two years ago, and the medical firm that conducted my health screening was broken into and computers with non-encrypted hard drives and patients' data were stolen. That medical firm didn't really need my SSN, but then again neither did AT&T when I signed up for U-Verse. Am I just too paranoid? Is privacy dead? Should I just give up and accept the fact that privacy is not the norm anymore (like Facebook's founder recently said) or should I keep fighting the good fight for my privacy?"
Communications

AT&T Admits New York City iPhone Service Sucks 144

RevWaldo notes a post up at The Gothamist on AT&T's admission of its poor cell service in New York. "AT&T has realized that the first step towards recovery is admitting it has a problem. The phone giant has confessed that its New York City iPhone service is not up to par, according to a presentation slide published on Tom's Guide noting that the company's 3G Voice Composite Quality in the New York metro area — particularly in Manhattan — is below its performance objective. ... The slide does contain some good news for AT&T subscribers. Apparently, AT&T has had '[t]hree consecutive months of improvement'..."
Cellphones

Rumor — AT&T Losing iPhone Exclusivity Next Week 353

MojoKid writes "An inside source over at HotHardware reports that AT&T will lose their iPhone exclusivity on 1/27, coincident with Apple's upcoming press event next week, though it's not yet clear what other carriers will be stepping in to pick up the iPhone. For anyone who has followed the saga, you may notice that you haven't seen AT&T fighting to extend their original exclusive agreement as of late. In fact, they have spent most of their time fighting Verizon's negative ad campaigns. This may not be all that surprising. Inside of AT&T, word is that the iPhone is causing more trouble than ever before. On some level, having the iPhone is hurting AT&T's image. Do you remember hearing about AT&T's 'horrible network' before the iPhone? The iPhone itself doesn't really handle the switch from 3G to EDGE very gracefully, so calls that are in-progress tend to fail whenever 3G connections aren't optimal and the phone attempts to step down to EDGE. It seems that AT&T may finally be tired of taking the heat."
Businesses

Microsoft Sues TiVo To Help AT&T 168

Julie188 writes "Microsoft is suing TiVo, claiming patent infringement. Microsoft is doing this because TiVo has sued AT&T — and AT&T happens to be Microsoft's largest customer of Microsoft's Mediaroom IPTV technology. Microsoft says that TiVo has copied Microsoft's Mediaroom IPTV technology in its DVRs. If Microsoft wins, it would effectively block TiVo from selling DVRs without a licensing deal with Microsoft."
Communications

Analyst Estimates AT&T Needs To Spend $5B To Catch Up 187

itwbennett writes "The public's perception of AT&T's network is poor and declining, apparently because of real shortcomings when compared with Verizon Wireless and Sprint Nextel,' says Gerard Hallaren, director of research at TownHall Investment Research. 'AT&T's capital expenditures on its wireless network from 2006 through September 2009 totaled about $21.6 billion, compared with $25.4 billion for Verizon and $16 billion for Sprint (including Sprint's investments in WiMax operator Clearwire). Over that time, Verizon has spent far more per subscriber: $353, compared with $308 for AT&T,' Hallaren said. 'Even Sprint has outspent AT&T per subscriber, laying out $310 for network capital expenditure.' All this means AT&T has a choice, says Hallaren: 'spend or suffer.'"
Security

AT&T Glitch Connects Users To Wrong Accounts 138

CAE guy writes "The Boston Globe is carrying an AP report which begins: 'A Georgia mother and her two daughters logged onto Facebook from mobile phones last weekend and wound up in a startling place: strangers' accounts with full access to troves of private information. The glitch — the result of a routing problem at the family's wireless carrier, AT&T — revealed a little known security flaw with far reaching implications for everyone on the Internet, not just Facebook users.' Who needs to worry about man-in-the-middle attacks when your service provider will hijack your session for you?"
The Courts

DC Sues AT&T For Unclaimed Phone Minutes 145

Suki I submits news that Washington, D.C.'s attorney general has filed suit (District of Columbia vs. AT&T Corp, Superior Court of the District of Columbia), claiming the city has the right, through laws applying to unclaimed property, to unused calling-card balances held in the name of D.C. residents. "The suit claims that AT&T should turn over unused balances on the calling cards of consumers whose last known address was in Washington, D.C. and have not used the calling card for three years. 'AT&T's prepaid calling cards must be treated as unclaimed property under district law,' the attorney general's office said in a statement. ... [That sum] represents some 5 to 20 percent of the total balances purchased by consumers who use the calling cards. States and municipalities have often similarly used unclaimed property laws, known as escheat laws, to claim ownership of unused retail gift card balances." Suki I links also to Reason Magazine's coverage.
Communications

AT&T Readying For the End of Analog Landlines 426

nottheusualsuspect writes "AT&T, in response to a Notice of Inquiry released by the FCC to explore how to transition to a purely IP-based communications network, has declared that it's time to cut the cord. AT&T told the FCC that the death of landlines is a matter of when, not if, and asked that a firm deadline be set for pulling the plug. In the article, broadband internet and cellular access are considered to be available to everyone, though many Americans are still without decent internet access."
Cellphones

Consumerist Says AT&T Site Won't Sell iPhone In NYC, Citing Network 420

cowp writes "A Consumerist tipster couldn't get AT&T's website to sell him an iPhone when he shopped using an NYC ZIP code, but could when he tried other cities' ZIPs. Consumerist asked an AT&T CSR and seems to have gotten confirmation that this is carrier policy: 'Yes, this is correct the phone is not offered to you because New York is not ready for the iPhone. You don't have enough towers to handle the phone.' Considering Apple's gadget is currently the most popular handset in the US, its exclusive carrier's inability/unwillingness to support the device in the country's largest market is pretty huge news. If this proves true, I'd expect curtains for AT&T's exclusivity deal when it comes up for renewal." If you're in NYC, can you confirm or deny this outlandish-sounding claim? Updated 20091227 1:03 GMT by timothy: Headline, now corrected, inaccurately named Apple rather than AT&T. Mea culpa.

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