Hands on Review of pdQ Palm/Cellphone 63
hal-j writes "Ed Keyes, author of HackMaster for the Palm, has a hands on review of the way cool Qualcomm pdQ Palm/cellphone combo (which is now available)." For those who aren't paying attention, the pdQ is that half Palm III half Cell Phone mutant thing that actually looks quite interesting. Worth a gander.
Re:"Wireless Service" (Score:2)
The network options look reasonably complete -- PPP, SLIP, and CSLIP are supported. You can set up multiple accounts. By default it plugs in eight common names such as Compuserve, Earthlink, AT&T Worldnet, etc. It also supports scripting of the login for those more difficult ISP's. I'm not certain about PAP or CHAP yet, but I do have an account which uses PAP, so I'll find out. It looks like it does since some of the default services are set to PPP without a login script.
Fixed vs. dynamic IP's are supported, as well as querying or setting of DNS servers (primary and secondary). And the browser supports proxies if you call into your corporate net.
All in all, I was amazed that they packed this much flexibility into the network options.
On a side note, I think that some of the confusion about this particular device comes from the sales reps at Sprint, as well as the recent advertising spree. As you can tell from the review linked above, it's likely that pretty much any Slashdot reader will end up teaching the sales staff a few things about the device. When I went in, I expected that the pdQ needed the "Wireless Web" service that Sprint has been advertising heavily recently here in the States. The sales rep also felt that I needed to upgrade to a plan which would offer me 200 wireless web "updates" a month for about $20 more than the typical service plan (plus $.10 for each update over 200). As I looked at the demo phone they had (and the manual they let me read through), I realized that this device wasn't offering the "clipping" services that the other "wireless web" phones used. For those other devices, you pay for each update or e-mail from Yahoo, etc. Since the Qualcomm lets you connect to your existing ISP, you just use the connection minutes against your plan.
When I left the store with the phone, I still wasn't completely certain about this, but I was confident enough that I decided to hold off on the "wireless web" service. Sure enough, it works fine without it (better than fine, really, since it's much more flexible that the "clipping" services).
I've spent enough time talking about the networking options, so I won't go into a full review of what I've seen so far. In short, a lot to like (it supports my favorite one/two touch-dialing for 99 numbers - Yay!), some not to like (size , single-band, and battery life are the big ones).
- Doug
Re:The big question.. (Score:1)
There's a danger of harmonics impacting avionics. (Score:1)
Everything should be fine if everything is properly shielded- but as you know, something might miss inspection, say a small break, etc. in the shielding on the cables, etc. Micropower RF, like that from computers and especially mobile phones is known to fubar a LOT of things on the plane. I'd rather you didn't run the things when you're not supposed to because a fscked up avionics system can kill you and everyone around you. It's for your saftey that they do this.
Oh, and by the way, your phone's going to be at an altiude through most of your flight that the phone will not work. And I've sat on the tarmac for more than 30 minutes and the captain let cell phone users turn their phones on while we were waiting for clearance for takeoff.
Re:good for rich palm users (Score:1)
I run a vt100 emulator and log into a unix box that is connected to the net. Using mutt for e-mail and lynx for text only web browsing, I reckon it's a really cost effective package.
Phones not dual band tho'. I wish the ericsson sh888 used rs232 over its serial connection!
The big question.. (Score:2)
Jeff
Re:But It's Too Expensive (Score:1)
Re:"Wireless Service" (Score:1)
--bdj
"Wireless Service" (Score:1)
-F
That's BS (Score:2)
The problem is that the cell phone in the air causes problems for your cellular phone provider on the ground. Your cell phone is not going to screw up the avionics system and crash th plane.
Re:What's so special...? (Score:1)
Re:And what about airplanes? (Score:1)
Generally its not worth taking chances with aeroplanes, as a lot of people can be killed that way.
Re:PCS and CDMA (Score:1)
I'm just hoping that one day I'll be able to carry one phone worldwide. For now, while I like the CDMA technology, I seem to be stuck when I travel from the US to Europe.
- doug
Re:What's so special...? (Score:1)
There are Better Solutions.... (Score:2)
Personally, I'd go with the Bell Atlantic AirBridge solution [bam.com] instead. For $55/month with a one year contract ($40/month with a two year contract), you're always connected and you get unlimited traffic at 19.2 Kbps anywhere between about Boston and Washington on the east cost. As well as the $240 cradle for the Palm III [bam.com], for $150 or so you can get an external or a PCMCIA wireless modem for your laptop or other device.
cjs
Re:expect more? (Score:1)
Yes. It's all huge and hideous.
I'll have the opportunity to try a Palm V and a Nokia 8810 in the coming weeks. It'll be a little limited - the 8810 is mine, but the Palm is a co-worker's new toy. Having followed a lot of the wireless data stuff recently with interested, I believe that this combination is actually one of the best available... I guess we'll see.
Feel free to e-mail me if you're interested in hearing of my experiences in a couple of weeks...
Re:What's so special...? (Score:1)
Re:And what about airplanes? (Score:1)
Re:What's so special...? (Score:1)
PDQ phone - is it *really* one? (Score:1)
Speaking of rich folks... (Score:1)
I still can't figure out why Jobs killed the Newton! Having used one for a while (until it was stolen and cleaned of all data), I have been searching for a suitable replacement. NOTHING comes close to matching the usefulness of this PDA. It just needed to be cheaper.
If someone was to create a Newton OS PDA, I'd be there in a minute. Maybe we should petition Apple to release the source code.
Touchpoint Phone +RS232 (Score:1)
it's ontopic.
Has anybody tried the Sprint/Qualcomm Touchpoint
PCS phone with the serial cable? Does it work
like an external modem or what?
What's so special...? (Score:1)
good for rich palm users (Score:1)
Damn. If I hadn't a lost my f*ckin Palm III I wouldn't have Palm envy. *grunt*
GSM? (Score:1)
An alternative that works in SF Bay Area: (Score:1)
Some style please (Score:1)
And what about airplanes? (Score:5)
Link to image + specs (Score:2)
Re:What's so special...? (Score:2)
"Hands-Free Headset
Lets you make or take phone calls and still have both
hands free to jot down memos on your pdQ Memo Pad, or
check a meeting time in your pdQ Date Book."
Link wasn't broken for me.
KdL
expect more? (Score:1)
But It's Too Expensive (Score:1)
Re:What's so special...? (Score:1)
Anyway, both the pdQ & the 9110 are bulky machines, I'd prefer to have a separate Handspring & Qualcomm thin phone like someone suggested below.
Re:good for rich palm users (Score:1)
This may be a short-lived product (Score:1)
See the press release for details. [qualcomm.com]
Re:And what about airplanes? (Score:1)
(Well, I've done it, and flight attendants never said anything to me.)
Re:What's so special...? (Score:2)
A downside to this is that combined with the tiny keyboard it is perfectly possible to accidentally call people when you are just trying to read an email or adjust your schedule , esp if beer is involved in the equation.
I'd generally agree with the sentiments that its not a great phone or a great PDA but if you need all the functionality it provides its definitely good enough in all categories, and its a lot smaller than carrying about a separate PDA / Modem / Fax / browser combination in whatever other config takes your fancy. I couldn't manage without my 9110 these days. Nothing beats getting a page from a struggling server while you're in the bar ,flipping out the phone , logging in and fixing it, then carrying on with your socialising without even leaving the barstool !! =)
Re:And what about airplanes? (Score:2)
Overall I didn't like this thing. It is just too large to use as a primary phone. It's easier for me to carry a clamshell phone and a Palm V in my pocket. The stylus that it comes with is kinda flimsy and it's flat. To use the Palm you have to
flip down the entire keypad because part of the palm screen doubles as the screen for the phone.
It is worth noting that they do make a CDMA version, so you're not limited to PCS.
Here's [qualcomm.com] the webpage from Qualcomm with specs.
Re:And what about airplanes? (Score:2)
Re:Touchpoint Phone +RS232 (Score:1)
connectivity to a computer thru the serial cable.
My understanding of the second option was it acts like a modem. IE you can connect to any ISP you
have a dialup account with or even send a fax.
NOTE I looked at the PDQ and was unimpressed. I have been waiting for this phone to come out for a while and was very disappointed. I played with it the day it arrived and it is just too big. Also the construction feels cheep to me. The phone that seems to be a better bet for half the price is the Neopoint 1000. http://www.neopoint.com
It doesn't have as big of a screen or as easy text entry but it does sync with outlook. And has a contact app, a calendar and a todo list.
Qualcomm phones (Score:2)
What I like about the Qualcomm products is that they have one of the best user interfaces of any cell phone I've tried.
I own a QCP-1920, and work gave me a Nextel i1000. The UI on the i1000 sucks, to the point that I leave it on the charger at work, set to forward calls to my Qualcomm phone...
Uh, CDMA phones don't work that way... (Score:2)
NOT EXTROTION! (Score:2)
Although I'm sure those who run airlines love to charge you for their expensive phones, making you turn off the cell phone in a plane is not extortion. When you talk on a phone in one cell, generally the next cell can't use that frequency since your signal travels enough to confuse ligitiment signals. No big deal, the second cell can use it no problem.
In an airplane, the power to get to any tower is about the same to get to many. Cell phones can talk to a tower 6 miles away on the ground. An airplane at 6 miles up is flying higher then normal. (AFAIK only the concord regularrly flys that high or higher though other planes can reach that high) At 30,000 feet your cell phone is blocking calls for many towers. Now add in everyone on the plane, and a few other planes well seperated, and you have blocked all cell phone useagee on the ground.
Re:And what about airplanes? (Score:1)
Re:Qualcomm phones (Score:1)
Re:Might not be a good purchase... (Score:1)
Maybe you have just had bad luck. I have had my Qualcomm phone for a year, and know of 10 other people who have had thiers for a while, and no problems. Admitiadly a small sample, but enough that if the quality was horrid I'd expect at least one to be bad.
Re:And what about airplanes? (Score:3)
Another thought is what if you are going overseas and you are unfortuante not to own the GSM and going to America? You might still need the palm bit but the phone battery will flatten quickly......
It will be constantly screaming "Where is the base station, where is the base station" at full transmition power which can be a real drain. (Try taking any phone out of the coverage area)
Also in some countries it might be illegal to use the frequencies.. interferance with police cars and hospital equipment abound.
Keep them seperate I think!
Re:And what about airplanes? (Score:1)
==================================
neophase
Re:Touchpoint Phone +RS232 (Score:1)
In the meantime, check out this discussion [slashdot.org] on the subject.
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Might not be a good purchase... (Score:4)
In a nutshell, Qualcomm phones are pieces of crap. The original one that Bell Atlantic started selling when they first started adding digital service in CT was a nice enough phone, althoguh heavy. The flip up earpiece got loose fairly easily and the phone would randomly drop calls as a result.
Replaced that with a Q-phone when I switched to Sprint. Three months later the case was cracked and the antenna mount was broken. They replaced it as all of them had been recalled for that problem. Replacement phone had the same problem. I taped it up and dealt with it for almost nine months. Got sick of it, and replaced it again. Sprint gave me a hassle about it because the warranty on the original phone had expired, even though the second one wasn't a year old. I pointed out that they'd already admitted it was a problem with the phone and the "solution" of taking away my belt clip hadn't prevented it from breaking again.
So they finally gave me another one. That one didn't want to talk to their network. Reprogrammed it twice at the prompting of their tech support. No luck. Bring it back the next day, and get another one. Make a test call. That one works. (yay!)
That night, discover the voicemail and info buttons don't work. Neither does the * or #. Jump around an curse a lot.
Return phone, and tell them generally where they can stick their Qualcomm phones. Buy Startac. Talk for three times longer. Charge the phone almost ten times less often. Rejoice in a phone noticable lighter.
I can't imagine the pdQ is much better...
PCS and CDMA (Score:3)
Sorry, but you seem a bit confused here. PCS (Personal Communications Service) is a generic name for the "new" 1900 MHz band authorized by the FCC for (what else?) digital personal communications services.
Within the PCS band, there are two common modulation methods, TDMA and CDMA. Qualcomm invented CDMA and only makes CDMA phones. All other CDMA phone manufacturers (Sony, Denso, Motorola, Nokia, Samsung) license the technology from Qualcomm.
TDMA (Time Division Multiple Access), allocates each user small time slice during which their phone may operate at full power to send intermittent blips of data. Note that although this can provide low-power usage (long battery life), it is not a low-power transmission.
CDMA is completely different and lets all users talk at once by relying on a "Pseudo-Noise" (PN) sequence mixed with the digital data stream to allow the reciever to separate it out, much like we can easily separate out a particular conversation in a crowded room. The PN codes within a cell are a set of "gold codes" designed to ensure that they are all orthogonal to one another - there's some cool and hairy math in there. CDMA does not use time slices, but rather transmits as needed while dynamically adjusting power to the lowest practicable level to avoid stepping on other signals. (It is this "power-agile" nature of CDMA that proved to be the hardest engineering problem, and delayed its deployment by several years.)
CDMA has several distinct advantages over TDMA: It has been shown to offer the highest bandwidth usage of any system (this was true a few years ago, I don't know if it's still true with the new pulse position/wavelet systems or not), and most importantly for mobile digital data, it offers "Soft Handoff". This is a slick byproduct of the way CDMA works: since only your code differentiates your signal, not the frequency, it's possible to be in contact with two (or even more) cell stations simultaneously, and the network has the ability to dynamically choose the best signal. This provides very smooth handoffs since there is not a single "cutover" point at which you are talking only to the "new" cell, even though a moment later, you may again have the best connectivity through the "old" one. For voice, this doesn't much matter, because we have these really cool giga-neuron analog signal processors between our ears to plug the gaps, but it's very important for data streams, where there are just finicky computers listening.
CDMA's excellent support for mobile data connectivity is the reason I and many ohters believe that CDMA must ulitmately triumph, and why Qualcomm's stock went through the roof last year, to the point that it now has a P/E of 300 - unheard of for a comms company (Cisco's is only a little over 100!)
(Incidentally, the very sharp rise-time/fall-time edges of TDMA (and GSM, which uses TDMA modulation at a different frequency and much higher power) are suspected to have a far greater impact on biological systems than the pseudo-noise signal of CDMA. Most of the studies showing a linkage between cellphone usage and biological effects involve TDMA or GSM phones. This also may ultimately have an impact on CDMA's success, especially the next-generation broadband CDMA systems.)
I suppose I sound like a cheerleader here, but CDMA *is* cool technology.
Re:NOT EXTROTION! (or even extortion) (Score:1)
A cell phone 20,000 feet in the air can be received by hundreds (if not thousands) of towers. Since the frequency on which the airborne cell phone is transmitting is occupied (ie: being detected by the receivers at those towers) no other phone near any of those towers can use that frequency.
Here's what the FCC has to say about it:
Section 22.925 of the Commission's rules, 47 CFR Part 22, provides that cellular telephones installed in or carried aboard airplanes, balloons or any other type of aircraft must not be operated while such aircraft are airborne (not touching the ground). When any aircraft leaves the ground, all cellular telephones on board that aircraft must be turned off. The following notice must be posted on or near each cellular telephone installed in any aircraft:
"The use of cellular telephones while this aircraft is airborne is prohibited by FCC rules, and the violation of this rule could result in suspension of service and/or a fine. The use of cellular telephones while this aircraft is on the ground is subject to FAA regulations."
Don't think you'll get caught? When your phone's ID# shows up on all towers within a 1000 square mile area at once, they notice.
Even if you use up a frequency, there are tons more for other people to use.
Not counting the reams of FCC paperwork, 'frequencies' don't weigh much.
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Some general background on the solution domain... (Score:2)
This has the advantage of its own seperate power supply (although serial communication of any kind will still substantially impact battery life on a pilot), and more flexible pricing plans. It may also be removed when not needed, which may or may not be a plus depending on your usage profile. With an MSRP of around $370, you can get it and a palm IIIx for around the same price as a palm VII or the qualcom phone.
Like the palm VII however, it does not have voice or paging capability.
For any of these solutions, there are some GREAT 3rd party tools for internet connectivity.
Proxi-Web is a free (last time I checked) web service that grabs a requested web page, converts it to the greyscale image the pilot can use, compresses it, then moves it into the pilot for display. It is well designed and quite effective for a large majority of web pages I have tried. It supports both graphics, and forms, and is quite fast (feels like a 56k modem connection when used with the palm clip on 14.4 modem).
Proxi Mail is a pop3 and smtp mail client that also works exceptionally well, and has some very nice features for filtering, truncating, and other pilot important activities.
AvantGo provides a free web clipping service that also works very well, but for a smaller subset of the web. It also works directly with the pilots internal tcp/ip stack (and therefore any modem, wireless or not).
Obviously, none of these solutions are as nice as having a phone and pda in the Palm V form factor, but in terms of current state of the art they all sound like similiar kludges with different advantages and disadvantages.
It will be interesting to see if someone produces a springboard module for the new handspring units that has operates as both a phone, and as a wireless tcp/ip internet connection... If the form factor is right, that could be the real winner.
Plus, with Nokia's licensing of the Palm OS, they will be ones to watch as well (they intend to have a product in the next two years). If there is one thing those europeans consistantly get right, it is ergodynamics, which seems to be where all the current units fall short.
Bill Kilgallon
Re:Might not be a good purchase... (Score:2)
The QCP-820 (which is actually made in part by Sony) completely sucked with ~40% DOAs for my company.
Sony eventually left the handset business (in the US), partially because of this phone.
Newer phones like the QCP-860 and the Q phone are substancially better. I use a Q phone now, and have for months with no problems. Usually if you find that you have a bad phone, the store that you bought it from has more because bad phones come in bunches. Qualcomm does, in my opinion, make solid products. They also work with us (The wireless providers) to fix problems and release firmware upgrades on a timely basis. In my brief time with the pdQ, it didn't break once. All of my issues with it were useability issues.
Re:And what about airplanes? (Score:1)
Exactly *WHY* are cellphones & electronic devices banned on airplanes? I cannot possibly think of an engineer (or engineers) who would build a communications & avionics system which would be resistant to the EMP effects of bolts of lightning, but wouldn't be able to handle 2 watts worth of EM radiation from a cell phone (even lots of them at the same time!).
From what I understand, the airplanes systems don't even operate at the same frequencies that the cell phones use. So how could a lot of cell phones & electronics devices affect an airplane's systems?
Somebody told me that they thought the only reason that it was made a law was because the cell phone companies didn't want people to be able to reach "home base" cell towers from up in the air, and make those $6/minute phones on the seatbacks worthless.
Really? (Score:1)
And it's debatable- you just can't tell what some of this stuff will do when it's concentrated inside of a faraday cage (after all, that is what the cabin of a plane IS...). I've seen some pretty damn wierd stuff that shouldn't happen under those conditions. Are you sure that it's because of cell phone providers getting bolixed up? The regs are FAA regs, not FCC for starters. Also, do you know anything at all about cell phone frequencies and propagation? Those towers get their range because of the antennas they have- HIGHLY directional antennas. They have a largely horizontal lobe pattern from the towers; this means that you'd have to be at a couple thousand feet for this to be the case. Also, standard cell phones use 800MHz- the plane's a faraday cage for that frequency (PCS phones are another matter, but use even lower power and closer patterning (usually 1-2 miles) which changes the story.). Simply put, I'd find the statement that the cells would be jammed/confused by airborne phones as they most likely won't ever get to the towers because of conditions.
Re:What's so special...? (Score:1)
Embedded AMD 486 processor
GEOS operating system
Data speed up to 14,400 bps ready
Memory Card slot [I think it's SmartMedia]
Network: GSM 900
Connectivity: IrDA, Ir-TranP, RS-232
Dimensions: 158 x 56 x 27 mm (218 cc)
Weight: 253 g