Toshiba Snubs Linux/IrDA Developers 182
We could (and should) let them know how many of us will not be buying Toshiba laptops because of this. Here is an online form for any of you who have a Toshiba Sales Questions. I sure do! As the owner of a Tecra laptop that won't work with Linux/IrDA now, I'm quite upset by this development. Here is the rest of the post that Dag made to the Linux/IrDA mailing list:
Since it's impossible to write device drivers for their products, they will never get the same Linux support as with other laptops. Toshiba are free to choose whichever policy they like (and we should respect that), but then we have no other choice but to not buy their products. Toshiba does not want to support Linux, so they should also respect that we are forced to recommend Linux users not to buy their products.
-- Dag
They'll change their tune, believe me... (Score:1)
(So which one am I? Had to beat you guys to the punch!)
They'll change their tune, believe me... (Score:1)
Knowing that your computer hardware supports Linux means that you're not stuck with a single-vendor OS, so you won't be forced to follow Microsoft's every whim, like if someday they forced you to install IE 6.0 on every machine in your company to fix a security hole in Word 2002, or if the government takes them over and forces them to add "anti-terrorist" features which cc every email message to the FBI.
Linux hardware compatibility is a safeguard in case things go wrong, like having the source code for your expensive mainframe software placed in escrow, or using electronic parts available from second sources. That kind of thinking appeals to conservative companies. Why not get the word out and make "Linux support" a checklist item on every IT manager's list. Who cares if they never use it. It will only help those who are clueful enough to actually use Linux.
I work for an authorized service center... (Score:1)
If you're looking for a good laptop for Linux, try the Compaq Armada. They are very well engineered, a snap to service, all the hardware is supported by Linux (I think), and the company is at lease marginally Linux-friendly. If you've got the bucks, IBM Thinkpads are about the highest-quality laptops on the market (the new ones only, their P5-166's and slower were pretty flakey). I installed Red Hat 5.0 on a Thinkpad P5-233 about 8 months ago -- everything worked except the sound card, but I seem to recall hearing a rumor about kernel 2.2 working with MWave sound.
Roethavin
I sent them a nice letter...maybe if we all did (Score:1)
Toshiba Snubs Linux/IrDA Developers
by that link I went to http://www.cs.uit.no/linux-irda/
and found this
> I'm sorry to say that Toshiba has decided to > not disclose any information about the
> chipsets inside their laptops. I therefore need > a new laptop in order to continue the
> FIR development for Linux-IrDA. If you, or your > company, would consider
> donating, or give a special price for a laptop > (don't need to be a new one), please
> mail me The only requirement is of course that > it contains a FIR (4Mbps)
> controller (where it's possible to get the > documentation).
This is not the first time I have heard this. I am a firm believer in open source and
technologies (and linux, free-bsd and the like). Other companies bend over backward,
you seem to have a problem with progressive works.
Here is what toshiba's opinion gets from me.
1. I will not buy any more toshiba laptops (I have one of your laptops and have owned 3 so far) I have owned many of your other products also.
2. My company will not buy any more toshiba products either, as I recommend brands and
request the purchases. The six new laptops we buy this year will NOT be toshibas.
3. I will flame toshiba products on mailing lists and the like every time I see someone wanting to buy one.
A simple change in policy would stop all this and continue my love of toshiba products.
have a nice day
(My sig was here)
Fujitsu make good laptops (Score:1)
Fujitsu (Score:1)
Boycott Toshiba? No just advise others ... (Score:1)
sigh... Look at IBM as an alternative ... (Score:1)
Poor Toshiba... (Score:1)
Boycotting Toshiba is the last thing *I'd* do; instead, I just don't purchase their products. No boycotting involved - just fact. My reason is that I have dealt personnally with their support department and have found it sorely lacking.
Toshiba has such potential! Why do they persist in not utilizing it? Sad... so sad.
Don't Boycott... (Score:1)
Publish the report visibly! Kernel.org, LI, Slashdot.org, Freshmeat.net, c.o.l.a, LUG's, etc... Make press releases on state of compatability and compliance to Netcenter, Linuxtoday, LWN, ZDNet, InfoWorld.
You are *ALL* essentially right... (Score:1)
My reasons for not purchasing Toshiba are many. Primarily, I don't like the support. (A purely consumer oriented reason.) Secondarily, I now build my own systems and am so satified with my own performance that I will buy from me again. Thirdly, I wont buy from an OEM that doesn't offer alternatives to Windows or at least give me an option of purchasing a barebones machine - I don't want Windows. Anyway, the principle is that I won't buy what I don't want. So... you might go so far as to say that I am boycotting based on a principle though my primary and secondary reasons make the tertiary reason mute! Therefore, I don't consider it a boycott in the purest sense of the word.
My thesis being... one should avoid purchasing from an OEM not because of principle (boycott) but because of consumer reasons: Bad support, no choice of OS, limited support by company for groups of consumers attempting to provide support for their hardware. A very fine line indeed but a line nonetheless!
We're trying to build bridges here!
HW-Compatability-HOWTO similarity? (Score:1)
We need a very public, very vocal report on the state of compatability that is based on the information in the updated HWC-HOWTO. Maybe LI could award certain corporate entities for being outstanding partners of the community - maybe rate the OEM for it's level of participation and/or support.
These are very coarse and first-generation ideas but they can probably be developed into a more comprehensive solicitation of and recognition for the participation of the industry in Linux.
Maybe, we could call it the TUX awards.
Outstanding Support, Most Popular Tools, Most Popular Hardware, Outstanding Contribution to OpenSource, etc... etc... etc...
Aaarrrggghhh..... (Score:1)
I waited all this time for my company replace our 486 notebooks and what happens. When they do, they give us nice shiny Tecra 8000's. Eerything works except for the pcmcia controller... Now it's looks like it won't happen for a while.
Down with Toshiba!!!!!!!
No Toshiba for me (Score:1)
I apparently made a great hw choice and went with the IBM hardware... now I can get support for both my Intellistation and my Thinkpad!!! Big Blue and Red Hat too...
It's true to say that they work against anyone! (Score:1)
If I don't get what I need and what I pay for I leave it and buy anything else.
BTW, it's particulary sad that Toshiba did this decision, because I already asked my boss to get me one of them, but it has to run Linux, too.
And: the European models are produced here in Regensburg/Germany and quite a few friends wort there and they like it.
Konrad
I actually have one (Score:1)
This is what I sent to Toshiba via their website: (Score:1)
--Hopefully your company will reconsider its position on this matter.
I was just about to order a toshiba. (Score:1)
Some thing tells me that Toshiba really does not want the LINUX UN-FRIENDLY tag on there products. They may just be too dumb to know it yet.
A much-needed project (Score:1)
The site might also solicit companies and organizations to sign on to indicate what level of support for Linux they demand, to serve as a prod to hardware companies to nudge them towards opening their products. A few big names on the list (or a big list of names) might be more effective than the occasional e-mail from a customer requesting/demanding open products.
So if you're not a programmer but want to help the Linux, etc. effort, here's a potential role to play.
About Gateway 2000 (Score:1)
You may recall their hassling the "tucows" freeware site because of the Holsteins; they have also done quite a bit of other improper trademark litigation, IMNHO. I will never purchase systems from firms which engage in this sort of practice.
Fine - I'll never buy another Toshiba (Score:1)
beyond just support @ibm (Score:1)
Which ATI card? (Score:1)
Note the + at the end, very different from the ATI Video Xpression, which is listed as working.
This particular baby chokes, pukes, and dies with the Mach64 server. IF it weren't for the SVGA server I'd have no X at all.
(I could use VGA16, but why?)
Toshibas... blech. (Score:1)
It's the same reason I won't buy an IBM. I hate those friggin' little things. Gets in the way, can't control it worth a shit, looks like someone stabbed my laptop with a pencil. Gimme a touchpad any day. Of course, gimme a regular mouse if I wanna do *any* kind of image manipulation though.
I've run Linux successfully on Magitronic (no name 486 and also P133), Dell (PII) and my current Compaq Armada 1592DMT. All had touchpads, all had TFT screens which worked beautifully in X, all have standard IRDA ports and PCMCIA controllers. The built-in modem in my Armada is a standard 56k v.90, the CD works and even the APM functionality works correctly. Screw Toshiba.
I had to get special IRDA drivers for one that the one service tech uses downstairs from Japan. Apparently they aren't all that compatible with Win95/98, either.
BTW: It's kind of amusing seeing all the people here talk of PERL Harbour... I didn't know that Mr. Wall had his own language AND his own harbour.
Who Does? Is Toshiba any diffrent? (Score:1)
Seriously, does Dell, or Compaq, or any of the leading laptop makers disclose information about the internal workings of thier laptop line to Linux developers?
I don't know myself, but I would like to hear that others do this before I condem Toshiba for not doing so.
"You Stinks as well" (sic) (Score:1)
And you would say this why?
Were you attempting, in your typo-filled response, to criticize the previous poster's grammar and/or punctuation? I suggest that your post looks significantly more foolish than the one you replied to. The original post, while it contained text that could be improved by changing some punctuation marks to other punctuation marks, never contained a subject-verb disagreement or a blatant capitalization mistake; it certainly never contained a spelling typo (you spelled "well" as "hell" in your post's body). In fact, the first post if read aloud read as perfectly grammatically correct English.
So apparently this higher education you suggest isn't one of learning to proofread posts for grammar or spelling nits; what then could you be suggesting? Do you hope that a higher education would allow the first poster to build his own stuff from scratch, thereby obviating the need to ever buy any computer hardware from anyone? Perhaps you mean that if properly "educated", the first poster would never think of criticizing Toshiba. If so, I think I join with the first poster when I tell you to crawl back into the muck from whence you came. Once again, an anonymous coward has succeeded in creating a post that just makes me boggle at the potential idiocy present in humanity.
Umm...definition of boycott? (Score:1)
useful info != McCarthyism for a new Millennium? (Score:1)
theres a lot of good points here, I've read a number of 'posts' requesting the hardware HOWTO and I guess this helps to a degree. A suggestion worth considering is a table summarising laptop/Linux HW compatability so you can check beforehand. Something along the lines of
This type of information will ultimately reflect in sales. If it's the bucks that drive T, you'll soon see a response. If it's ideological well...
btw, I choose linux 'cause it's free
Example email (Score:2)
Dear Toshiba Representative:
I have been a computer user for close to 20 years; having used PC's for the past 10 years. Over the past 5 years I have become familiar with Unix, and have used Linux exclusively on my home PCs for the last 2 years. I have found Linux to be a much more viable and efficient working environment than other commercially available alternatives.
For some time I have been looking into purchasing a laptop. Since I build all of my own PC's a laptop will be a much more significant purchase than any of my previous PC upgrades. I have, up to this point, been most impressed by the Toshiba Satellite Pro series of laptops. They appear to be a solid product for a good price. I have, however, been very disappointed by Toshiba's recent position toward the Linux community.
Toshiba has taken two specific recent actions that upset me:
Recently users of alternative operating systems, such as Linux, became aware of a clause in Microsoft's "End User License Agreement" that allowed users of non-Microsoft operating systems that did not choose to use MS "Windows" to contact their manufacture for refunds on their unused software. In response to this, Toshiba modified the packaging of their laptops so that unpacking the laptop required accepting the Microsoft license, therefore rescinding the refund offer.
Also, when contacted by Dag Brattli, the lead developer in the Linux/IrDA project, Toshiba responded with a policy decision to not disclose any information regarding chips inside their laptops. This was even in light of Dag being a volunteer developer, donating his time to make Linux a better platform. (He was offering his time to make Linux compatible with YOUR hardware!)
In light of these actions I have decided to NOT purchase a Toshiba laptop (or any other Toshiba product for that matter) until Toshiba makes some serious changes in its attitude toward the Linux platform.
Loren Osborn
a concerned consumer
Loren Osborn
It won't stand (Score:1)
Lame (Score:1)
Isn't it a bit late for respectful comments? (Score:1)
Actually, I find Toshiba's laptops to be quite nice. Far better than Compaq's hardware. A lot less proprietary, too. Running FreeBSD on my Compaq, I was unable to use PCCards, but with my brand-new Toshiba, it's all good. As for IR, it'll be a nice frill, but I'm in no hurry. A 10BaseT line is far more effective than IR.
Open Hardware (Score:1)
Vendors of IrDA stuff that aren't as closed minded as Toshiba might want to check this out. It's a nice way to show that you do care about the free software community.
It won't stand (Score:1)
--
Aaron Gaudio
"The fool finds ignorance all around him.
Buy IBM Thinkpads instead. (Score:1)
Now, I'm not so sure.
Have you seen the new IBM Thinkpads? They're nice. Light. Fast. And they seem to work with linux. Mmmmm. Also, IBM is a little more open bout these types of things.
Shame on you Toshiba, you should know better. Go back to making televisions
some leverage points (Score:1)
input page.
On reflection, these argument points might be
useful in all such NDA cases, so here's the text.
---
Why are you stonewalling
Linux developers on IrDA?
These people want to do
driver development for you.
This saves you R&D money;
you should be glad to
cooperate. Why aren't you?
Is your chipset a really
crummy design and you're
ashamed of it? Was it
stolen and you're afraid
that anybody comparing
registers and commands will
find out?
Ostriches are fabled to
hide their heads in the
sands when threatened. This
is silly anywhere, but
ostriches who do that in
front of an advancing tidal
wave are very likely to
drown.
I won't specify,
recommend or buy Toshiba
computer equipment until
you change your position
with regard to Linux.
(signed)
beat that website timeout (Score:1)
into their form
to slashdot and hit the above link to get a fresh
session number, pasted my text into the fresh form,
and that submission was accepted.
could be that the slashdot effect is causing their
site to close sessions early, or could be that
the session timeout is really low.
sigh... (Score:1)
They're probably annoyed at all the Linux users who demanded their EULA-given rights to refunds for obscure and buggy software they were forced to buy...
The ones with a TV tuner (Score:1)
In the words of Alan Cox: Owing to repeated refusal by ATI to provide any useful documentation the ATI TV card is not supported. I strongly recommend you look at non ATI card combinations if you want TV on PC [linux.org] .
DON'T FLAME! Japanese companies don't respond well (Score:2)
Japanese companies respond much better to respectful and well-reasoned comments, than they do to flames. If you flame, or sound threatening or belligerent, they're more likely to be turned off and will want nothing to do with you.
Any "boycott" or feedback should be phrased as Dag suggested, as in "Gee, we really like your fine Toshiba products, and it's very unfortunate that we will now be unable to buy them from you, even though we want to. Isn't there some way we could work together?"
Wasn't it a Toshiba laptop...? (Score:1)
Is Toshiba shooting itself in the other foot now?
Can't get Linux to work at all on my Toshiba (Score:1)
Why not just use Google? (Score:1)
I remember the ban (Score:1)
www.linuxblacklist.org (Score:1)
Another good idea is to revive the Hardware HOWTO and to make a Black list section there.
Re: Apple PowerBook (Score:1)
heh, the /. effect again... (Score:1)
martian
Wouldn't buy Toshiba anyway (Score:1)
VAIO (Score:1)
(INCLUDING A SUPPORTED IrDA CHIP, i believe.. havent had a chance to test it yet.. but looking at the chip inside.. it should work)...
I highly recommend them!
BOYCOTT TOSHIBA!!
Can't get Linux to work at all on my Toshiba (Score:1)
I've been trying for several months to install Red Hat 5.2 on my Toshiba laptop. When I try booting from the boot disk, nothing happens - the disk buzzes for a moment, then goes silent. I've tried with different copies of the disk, and still can't get it to work - it reads disks fine in DOS. I've tried the Toshiba web sites, but they don't have any information regarding this.
Thanks...
Ford Prefect
In case you're wondering, it's a T1100 PLUS, with an 8086 processor, 640KB memory, CGA graphics, two DD floppy disk drives, and a monochrome 640x200 LCD display. Could the specifications have something to do with it?
Toshibas... blech. (Score:1)
Solution to session timeout. (Score:1)
I'd assume this is done so that they can keep replies relatively short, so they don't have to answer to huge volumes of incoming comments.
The answer is to write the actual response to them in an Xterm, or notepad or whatever, and copy/paste it into the browser when you go to the Toshiba site.
That should cure those ills.
Maybe we should point out this shortcoming of their site, and offer to exchange further support information of this nature to them in exchange for chip data on their IrDA devices..
Malk
www.linuxblacklist.org (Score:1)
My i1450 is wonderful. My 355Cs (486/33) is still in service as my print server.
The blacklist is a wonderful idea. Something like this might have turned Adaptec around sooner.
Dell is OK by me... (Score:1)
My Dell Inspiron 3000 is great... (Score:1)
Which ATI card? (Score:1)
sigh... (Score:1)
I have to give credit to IBM. I never paid attention to their products until their announcement of future Linux support for their products. So my purchase is a result of that.
~afniv
"Man könnte froh sein, wenn die Luft so rein wäre wie das Bier"
"We could be happy if the air was as pure as the beer"
Yes. (Score:1)
~afniv
"Man könnte froh sein, wenn die Luft so rein wäre wie das Bier"
"We could be happy if the air was as pure as the beer"
Me too (Score:1)
Well what do you expect? (Score:1)
sigh... (Score:1)
Toshiba Stinks anyways (Score:1)
I bought a toshiba a couple years ago and swore I would "never" buy one again. The thing never worked right, had bad block the 5th week I bought it and got no support from toshiba.
Buy Sony's VAIO, I just bought one, and linux supports "everything" in it. Modem, pcmcia, full screen text mode ~without~ svgatextmode(hard to find in any laptop).
Definately the best buy right now in my opinion.
Boycott Toshiba? (Score:1)
Anyone wanna start a boycott Toshiba page?
Linux on a Laptop. (Score:1)
Anyone who wants to get a Linux laptop should simply stop trying to waste their time with big manufacturers.
A year and a half ago I had absolutely no problems ordering a laptop with Linux, preloaded, from a small, independent computer shop. And, I'm not talking some cheap stuff, at that time, it was a top-of-the-line laptop - P-200MMX, 80MB RAM, 3 gig hard drive.
The ones with a TV tuner (Score:1)
I think that a website that offers information on "O/S Compatibility issues" would be good psycology - This would give the impression that the products of these rogue companies are somehow defective. Perhaps even list a competitors product that do the same thing, where the competitor has been open with documentation!! This will encourage companies to be open, if they can get a mention and an opportunity to get one over on their rivals!
www.penguinfriendly.com?????? (Score:1)
What about IrDA? (Score:1)
have ANY information on the chipsets in the
Toshibas? Seeing as how infrared tech is supposed
to be set aloung their standards (or so I may be
misinformed), I'd think they would have access to
the information.
linux.blacklist.org - www.linuxblacklist.org (Score:1)
Maybe a china-slave-labor-products.blacklist.org might be nice too.
I'm against a lot of stuff.
DON'T FLAME! Japanese companies don't respond well (Score:1)
sigh... (Score:1)
And I was really liking those Porteges... (Score:1)
I even wrote a web page [gweep.net] to support the P3010/3015 under Debian.
Oh, well, no more Toshibas for me!
Stephen
Boycott Toshiba? (Score:1)
Here is the comment I posted:
I won't buy or recommend Toshiba laptops to any of my customers unless I feel confident that they will work with linux.
Toshiba will not disclose any information regarding chips inside their laptops. I think that Toshiba should review this policy and reconsider, taking a more sensible approach.
Since it's impossible to write device drivers for your products, I will not recommend Toshiba or buy Toshiba laptops.
I had to do it twice because their crappy web site timed out the first time.
McCarthyism for a new Millennium? (Score:2)
"The following is a list of companies that have made the business decision to not provide the Linux community with even the slightest bits of information that would allow for the use of their products by said community. They have every right to make such decisions and we will fully respect those decisions. Although we can appreciate their loyalty, however misplaced it may be, to go down with the Microsoft ship, because of their apparent disregard of a certain segment of the buying public, their lack of vision in the OS arena and the fact that any innovation they may wish to develop will be subject to the dictates of Redmond WA, we would strongly suggest that everyone avoid the purchasing any of their products."
michaelrankin@netscape.net
Every day brings us one day closer to world domination.
They'll change their tune, believe me... (Score:1)
They'll change their tune, believe me... (Score:1)
You're on a new model? I'm running X on a 2150CDT. I guess it's time to try to boot off that SCSI drive theourgh the PCMCIA slot. I hope tech support can help.
My response to Toshiba, it's a shame :-( (Score:1)
Toshiba will not disclose any information regarding chips inside their laptops. This is a final answer (its been decided as high up as it gets) so there is nothing more we can do and we just have to accept it. I will strongly recommend that Linux users don't buy any Toshiba Equipment! "
As a devoted Linux User and developer. I have to, unfortunately, take the same stance. I have used Toshiba Laptops, Satalites and Tecras, and have always perfered them over laptops in the past. Next month I was planning on purchasing a new Toshiba Laptop myself. Be assured, I have changed my mind, and this saddens me. Toshiba has a fine product and I was looking forward to a new Toshiba Laptop. Now I am forced to look elsewhere for a better product. You may now slate me in the "Ex- Customer" department.
Does public knowledge make for good scare tactics? (Score:1)
Does the fact that no doubt people will open their boxes, look at the chips, or otherwise discover what chips are in there, and simply make the knowledge public with sidelines of anti-toshiba comments not scare toshiba?
It's not necessarily a *good* "scare tactic", but does it work?
Someone ought to let companies like this know that no matter what they do to hide things, it will get out soon enough, and no doubt with negative connotations attached for trying to hide it in the first place.
mindslip.
WinModems (Score:1)
Has anyone found a way to use these modems with Linux yet?
Good DOG! (Score:1)
Also: It's vitally important that positive reinforcement be given out to balance whatever pillorying we might do. Let's also showcase hardware manufacturers who are especially helpful to the linux movement.
Also, let's not lose our sense of humor. Let us chide and poke fun, not lambast and blacklist.
Let's be friendly and polite.
-bonky
Maybe... (Score:1)
Just my two Eurocents
That was close. (Score:1)
Regards,
Bill Kocik, Blackspring Communications
http://www.blackspring.com [blackspring.com]
IrDa Who Cares??? (Score:1)
Shri
Boycott (Score:1)
Strike back, comrades!
(ha ha, only serious)
HA HA (Score:1)
toshiba sucks (Score:1)
McCarthyism ...? Give me a break!!! (Score:1)
Let's get some perspective here, guys!!
McCarthyism was a cancer fouling the very fabric of our society, respecting neither law nor right, disdaining truth and the lives of those it trampled.
Not buying Toshiba laptops for Linux and IRDA (or is that IrDA, or what?) is plain, honest technical advice. Kind of like telling people not to buy Macs if they want to run Windows or not to buy Corvettes if they want to burn diesel.
If we hurt somebody's feelings over at Toshiba, we need not feel bad. It will be a natural and reasonable consequence of their own actions, not a mindless witch hunt.
Too bad. (Score:1)
Linux on a Sony Vaio? (Score:1)
Any thoughts or ideas?
Toshiba (Score:1)
They'll change their tune, believe me... (Score:1)
They'll change their tune-"No Linux:No Sale" (Score:1)
fwiw, every couple of months for the last year or so I have made a point of taking some time to call the sales lines of DELL, Gateway, Quantex, and a few others to shop for a system with Linux preinstalled.
Of course, the only os they will sell prebundled is from microsloth. big surprise. The sales folks are nice enough, and admit that they frankly don't know why they aren't allowed to preinstall Linux. But that leads us to the point of the sales inquiry...to deliver to the OEM Sales rep the message: "No Linux- No Sale. Thanks for Your Time (click)."
Dell in particular irks me, as Mr. Dell has been going around for a year saying his company supports Linux. What a load of crap! Yeah, they'll preinstall it, IF you buy 50 (that's right, FIFTY) server boxes. But Dell won't sell a single User a preinstalled Linux desktop or laptop.
Early last year I bought a high-end inspiron from Dell through Micro's-to-Mainframes, a supplier to my Customer at the time (I am a consultant). At one point I needed some tech support, and while the Dell rep was helpful, the implication was made by Dell that I should not be running anything other than windows, and that they really didn't HAVE to help me, but they would do me some sort of favor for helping.
In all honesty the rep stayed late, beyond the end of his shift, to get me going again. I applaud the effort of going above and beyond like that, to help me out, but deeply resented Dell telling me what os to run...especially when they HAVE no robust, stable, reliable operating systems to offer to the individual buyer.
I know, I know, Dell has recently made a spate of announcements to appear to have jumped onto the Linux bandwagon, but frankly this seems disingenuous...just enough to appease Linux advocates while not alienating Redmond.
Incidentally, I run Redhat 5.2 currently on the inspiron 3000, XF86-neomagic, and it works like a champ!
I don't know if I would buy from Dell in the future, though, given the weasel-like hypocrisy I see them engaging in.
Anyway, the point is: keep up the pressure. Shop around. Don't be afraid to let these OEM's know...No Linux, No Sale!
(most Linux buyers are going to reinstall/tweak/tune the os anyway...but keeping up a little pressure on the vendors to do what they should be doing anyway...namely listening to the market....can't hurt.)
Who knows? Maybe some might listen? Maybe Dell will start telling the truth: "Yes, we are trying to have it both ways. Sure we will preinstall Linux, but not for You, Individual Customer...You are just not important enough for us to do that unless you want 50 servers. And we don't give refunds for unused windows products because we are in Microsoft's pocket"
Yeah, right. I'll start holding my breath now.
I think Toshiba and other hardware vendors will eventually see the light. When manufacturers realise their equipment has a market disadvantage because their device info is not openly available, then they will make the info available- if it means a better chance to sell iron. In the meantime I plan to keep up the pressure.
Gotta go, it's almost time to shop...
Returning my Toshiba (Score:1)
When I heard this I followed the link and posted tried to post a message saying that I would like
to return my laptop to toshiba for a full refund because of their decission. (I've had it for only a short period of time)
Becuase of the slashdot effect I'm guessing my posting was refused so I will be calling toshiba, not only to complain about their decission and to find out how to returnd my laptop, but also to find out why they can't provide good customer support via the web and lodge a formal complaing there.
Hmph!
I had a similar problem with IBM about two years ago... looks like complaining to them has helped a little. Maybe this is the wake up call Toshiba also needed.
-Todd Shrider
GO APPLE POWER BOOK (Score:1)
I've given up on trying to keep MacOS going on my Powerbook and have moved what little of it I use off to a few Zip disks and CDs.
--
www.linuxblacklist.org (Score:1)
The term blacklist is quite negative (rightly so) and therefore will probably draw more than a little attention to itself (outsiders, companies, the PRESS). If users that have not been converted see only a bunch of flames on different companies, they may shy away from our little community. If, however, they see a professional site that explains itself well, they might say to themselves "Wow, it sucks those alternative OS users are getting screwed by ______." I think I want to help them out...
Just a thought.
DON'T FLAME! Japanese companies don't respond well (Score:1)
I know the Taiwanese aren't Japanese and that the two countries aren't fond of each other either, but there is a certain part of East Asian culture which basicaly says it's pointless shouting at somebody to help you.
I happen to be thinking about buying a laptop to run Linux on at the moment. I do have a Palm III and while prior to this discussion I hadn't considered connecting it's IR device with a Laptop's it does make sense. If another manufacturer's can be made to work in this way then obviously they will have an advantage over Toshiba.
If Toshiba reckon that the Linux market is too small to release data sheets on their iRDA compared against a loss that they "could" stand to rival manufacturers knowing how their technology functions then that is their decision. It does baffle me though, as many other manufacturers seem to be targeting the domestic Japanese markets with Linux related "advances".
www.linuxblacklist.org (Score:1)
www.linuxblacklist.org [linuxblacklist.org]
toshiba's fealty to microsoft (Score:1)
i have a portege 300CT. i would not have it had i known -- which means had the toshiba people told me the truth -- about the modem, which may or may not be a winmodem, but which certainly doesn't work under linux. (tech support, following the sale, suddenly decided that it *was* a winmodem, but toshiba tech support's sole purpose seems to be making the user go away.)
but they shall overplay their hand. and they will have an angry crowd uneager to extend mercy to them. good.
dep
Ya'll must be doing something wrong (Score:1)