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Portables (Apple) Desktops (Apple) Apple Hardware Technology

Apple Finds Issue With Logic Board In Some 2018 MacBook Airs, Offers Free Repair (9to5mac.com) 42

Apple says a "very small number" of MacBook Air models have an issue with the main logic board and can be replaced at no cost to customers. 9to5Mac reports: Apple's memo to repair staff notes that it has identified "an issue" with the main logic board specifically in Retina, 13-inch, 2018 MacBook Air models with certain serial numbers. Apple will be emailing customers with machines with the serial numbers they've identified as being affected, otherwise customers can take their machine to Apple Stores or authorized repair staff to have their devices checked out. Apple's documents list symptoms as issues with "power," but do not elaborate on what problems users are experiencing exactly. A quick search online for problems with the 2018 MacBook Air logic board shows reports back to when the device first launched with some users' machines not able to power on at all. The affected machines will be covered for four years from the original purchase date. Users that think they might be experiencing the issue can take their MBA to Apple Stores or an Apple authorized service provider.
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Apple Finds Issue With Logic Board In Some 2018 MacBook Airs, Offers Free Repair

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  • by dstyle5 ( 702493 ) on Tuesday July 02, 2019 @05:52PM (#58863786)
    iPhone "touch disease", poor quality "butterfly" keyboards, Mac Pro Laptops with wires that break so your screen is FUBAR'd and now a "Logic board" issue. You get what you pay for Apple customers, poor quality engineering. But it is shinyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy! :-)
    • by antdude ( 79039 )

      Older Apple products had hardware issues too! Or maybe they were less?

    • You forgot about their recent recall of Macbook Pro batteries [petapixel.com]. Apple is on fire!
  • If I've learned anything from experiencing failures of various Apple products that are seemingly identical to known problems, but in devices built several weeks outside of the supposedly affected range for those failures (e.g. the iPhone 6s premature battery failure), it is that Apple's serial number ranges are probably a guess at best.

    Just saying.

  • by Anonymous Coward

    they throw them in the bin and give you a new one, and no, you can't get your data transferred or backed up

  • Apple says "a very small number." We think: "a very large number." Because we know that hasbeen Apple has forgotten everything good it used to know, and only remembers how to spin, twist, distort and flat out lie.

  • It just works. Most of them.
  • Who cares if the quality of their products has gone to shit? Their profit margins are through the roof!
  • Just search Louis Rodman on YT if you want some apple repair entertainment.

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