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PlayStation (Games) Japan Entertainment Games Hardware Technology

Sony Ends Its Repair Service For the PlayStation 2 More Than 18 Years After the Console Went On Sale (bbc.co.uk) 69

Sony has decided to end its repair service for the PlayStation 2, more than 18 years after it first went on sale. The best-selling gaming console ever produced was first released in Japan in March of 2000. Sony stopped manufacturing the device in 2012, roughly six years after the PlayStation 4 was released. The BBC reports: Sony said it was no longer able to offer repairs because it was running out of replacement parts for the aging console. In a statement, the company thanked customers for their "continued patronage." Gamers seeking repairs will now have to try their luck with unofficial services. More than 150 million PlayStation 2 consoles have been sold.
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Sony Ends Its Repair Service For the PlayStation 2 More Than 18 Years After the Console Went On Sale

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  • by Anonymous Coward

    I work hard and pay Sony good money for their PS2 console and this is how they repay me. Unbelievable. I guess I'll take my future business somewhere else. - Soccer mom

    • by HiThere ( 15173 )

      From my point of view, Sony ended their repair the day they removed the Linux install. And I haven't bought anything from them since, and won't.

  • "Sony stopped manufacturing the device in 2012, roughly six years after the PlayStation 4 was released." That would be the Playstation 3, not 4.
  • by Anonymous Coward

    "Sony stopped manufacturing the device in 2012, roughly six years after the PlayStation 4 was released."

    So the PS4 was released in 2006?

  • by Snotnose ( 212196 ) on Tuesday September 04, 2018 @09:58PM (#57254384)
    Back in '06 or so I overpaid for a PS3. Had I known that for only $100 more I could get a PS4 I'd have overpaid for that instead.
  • New title (Score:5, Insightful)

    by viperidaenz ( 2515578 ) on Tuesday September 04, 2018 @10:09PM (#57254418)

    Sony ends its repair service for Playstation 2 5 years after selling it.

  • I've had some horrific experiences with having Sony products repaired - so much so, I haven't bought a TV or major consumer electronic device from them since 1988 (seriously). I did buy a Sony clock radio from Walmart about ten years ago.

    The point of this email isn't to bitch about Sony or show what a stubborn old fart I am, just point out the importance of good service. The experiences I had were with a TV and a VCR - I've negatively influenced many thousands of dollars in potential sales for Sony all be

    • Sony is a Japanese conglomerate [wikipedia.org]. Each division is run as a separate entity, which is why in the year 2000 this happened [upenn.edu].

      It explains why a PlayStation could get repaired for 18 years while their TVs will never get 18 years of support.

      • Good point - doesn't matter to me because I just look at the "Sony" label and think that the policies for one business unit are used in all of them.

  • by guacamole ( 24270 ) on Tuesday September 04, 2018 @11:08PM (#57254620)

    It plays Blu Ray and its hard drive can store and play MP4 (H264) and mp3 files. It runs Netflix, Hulu, Amazon prime, HBO Go, and Youtube apps. Not bad for such an old device. I know a 30 dollar Roku express can do most of this better, but I still like being able to play an occasional optical disk. 802.11g wi-fi is the only disappointment as it can take a long while to transfer a media file to the disk over http.

    • Re: (Score:2, Informative)

      by Anonymous Coward

      I believe your nostalgia is misdirected, since you are describing a PS3, not a PS2. PS2 had no hard drive, apps, or a BluRay drive (it was DVD).

    • That's pretty much how I use my PS3 now. We have it in the master bedroom. I've had a PlayStation, PS2, PS3 & now a PS4, all still working.
  • by Anonymous Coward

    Most PS2s were built to fail. The disc laser will slowly come miscalibrated and you'll get disc read errors, but you can fix this yourself by opening the console, opening the disc drive and usually adjusting the laser chassis up (or you can jam something in as a spacer).

    • by Megane ( 129182 )
      There is a white gear that you can often tweak to get the optical drive working again on a "fat" PS2, but it is such a pain in the ass to disassemble, and will eventually go out of alignment again, that it wasn't worth it for me to do again. I'd much rather rip my discs and play them on an emulator.
  • Hundreds of millions sold, still widely used after end of support. I expect it will still be widely used in the Playstation 6 era.
    • That's almost certainly why they want it to go away and die. They want you to buy their new, shiny, expensive console, not continue to play your 10+ year old console that they no longer make money off off (they don't give a damn about the rest, this is SONY after all). So, if it won't die naturally, they'll kill it with any method at their disposal.

  • by sad_ ( 7868 )

    did anybody still use sony services for repairing a broken ps2?
    except for the dvd drive, not much failed on it, by all means it is quite a basic console.
    all parts you could ever want are available through many different channels and it never crossed my mind to check sony's.

  • When Japan entered the global market they had a reputation of creating shoddy products.

    Then they worked hard and got a reputation as making some of the best products.

    If Sony and the other Zaibatsu's can keep up this level of commitment to products they will destroy the built to break conspiracy and Japan will get more respect than ever for making great products which are well supported.
  • It says "Sony stopped manufacturing the device in 2012, roughly six years after the PlayStation 4 was released. "

    The Playstation 4 was released around 2013 December, if I can trust a quick google. They probably meant Playstation 3 in that sentence.

  • I still have my original PS2 Fat model and it works. I knew a few people who had lasers stop working and some minor issues but overall they seem reliable.
    Nintendo stopped repairing the Famicom only because they were running out of parts, so I wonder if this is part of the issue as well as service hours and Sony no longer wanting to pay repairmen and for new parts,
    mostly the console is just no longer supported. A lot of amazing games were on the PS2 and PS1 was still pretty popular.

Heisenberg may have been here.

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