Want to read Slashdot from your mobile device? Point it at m.slashdot.org and keep reading!

 



Forgot your password?
typodupeerror
Android Operating Systems Software Hardware Technology

Some OnePlus 5s Are Reportedly Rebooting After Dialing 911 (theverge.com) 59

The OnePlus 5, dubbed "the best sub-$500 phone you can buy" when it launched, is having a few problems. Earlier this month, some owners of the new device complained about a weird jelly-like effect that appears when scrolling through apps. OnePlus went on to claim that the effect is normal and not the result of any manufacturing issues. Now, a handful of users are reporting that the OnePlus 5 will reboot itself once 911 is called, preventing them from reaching emergency services. The Verge reports: Reddit user Nick Morrelli noticed the glitch after he tried to call 911 to report a building fire in Seattle, and other users have reported that the OnePlus 5 is unable to dial 911 (or 999 in the UK, as another user reported) without rebooting. While most users haven't reported having the issue, any percentage of devices not being able to reach emergency services is a major issue for OnePlus. In a statement to The Verge, OnePlus says it's looking into the problem. "We have contacted the customer and are currently looking into the issue. We ask anyone experiencing a similar situation to contact us at support@oneplus.net."
This discussion has been archived. No new comments can be posted.

Some OnePlus 5s Are Reportedly Rebooting After Dialing 911

Comments Filter:
  • by JoeyRox ( 2711699 ) on Tuesday July 18, 2017 @07:52PM (#54836187)
    911 is a joke on your Chinese phone.
  • The screen jellly effect is from the screens being installed backwards, and being flipped in software. Supposed an android fix will fix that problem.

    • by piojo ( 995934 )

      The screen jellly effect is from the screens being installed backwards, and being flipped in software. Supposed an android fix will fix that problem.

      It's also really, really hard to notice, at least on my phone. My friend showed me a youtube video that made it look rather bad, but if not for his trying to scare me about how bad the phone is, I never would have noticed it. Now that I know it's there, I've still only noticed it three times. I think it's a funny bug, though--it's hard to understand how the middle of the screen could get rendered with updated content but the top and bottom would be rendered with old data.

    • how would that make a difference if screen updates were properly Vsynced?

    • by tlhIngan ( 30335 )

      The screen jellly effect is from the screens being installed backwards, and being flipped in software. Supposed an android fix will fix that problem.

      I call BS because then it should be present in a LOT of phones. (Physical screen orientation and phone orientation frequently don't match). Heck, if you flip your phone upside down (if it has a normal oriented screen) it should become visible on every phone. There will always be an orientation where the screen is upside down on every phone, and I'm pretty sure

  • by n329619 ( 4901461 ) on Tuesday July 18, 2017 @08:30PM (#54836353)

    is to use a real phone to call 911.

    Everyone knows that a smartphone is great at everything except for being a phone.

    • Q: Why is starting a comment in the Subject: line incredibly irritating?
  • OnePlus 5 will reboot itself once 911 is called, preventing them from reaching emergency services.

    Hopefully the manufacturer will realize that it will hurt their resale business if their customers die ... and while using their product.

  • by 93 Escort Wagon ( 326346 ) on Tuesday July 18, 2017 @10:15PM (#54836799)

    Otherwise when their phones catch fire, their friends are going to be unable to call for help.

  • by Anonymous Coward

    Why would anyone use an operating system designed by an advertising company?

  • 112? (Score:4, Insightful)

    by grege1 ( 1065244 ) on Tuesday July 18, 2017 @11:26PM (#54837125)
    In the rest of the world on any GSM phone you can dial 112 and it will be redirected to the local emergency number. Does this work in the USA? Will it cause a reboot? It should certainly work in the UK. If it works it might at least be a workaround.
  • by LoneBoco ( 701026 ) on Tuesday July 18, 2017 @11:39PM (#54837163)

    You are just holding it wrong.

What good is a ticket to the good life, if you can't find the entrance?

Working...