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Backblaze Releases Billion-Hour Hard Drive Reliability Report (extremetech.com) 130

jones_supa writes: The storage services provider Backblaze has released its reliability report for Q1/2016 covering cumulative failure rates of mechanical hard disk drives by specific model numbers and by manufacturer. The company noted that as of this quarter, its 60,000 drives have cumulatively spun for over one billion hours (100,000 years). Hitachi Global Storage Technologies (HGST) is the clear leader here, with an annual failure rate of just 1% for three years running. The second position is also taken by a Japanese company: Toshiba. Third place goes to Western Digital (WD), with the company's ratings having improved in the past year. Seagate comes out the worst, though it is suspected that much of that rating was warped by the company's crash-happy 3 TB drive (ST3000DM001). Backblaze notes that 4 TB drives continue to be the sweet spot for building out its storage pods, but that it might move to 6, 8, or 10 TB drives as the price on the hardware comes down.
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Backblaze Releases Billion-Hour Hard Drive Reliability Report

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  • by John Smith ( 4340437 ) on Wednesday May 18, 2016 @05:09AM (#52133269)
    HGST is owned by WD now if I recall, so it's not Japanese anymore. (Sorry if somebody already mentioned this.)
    • by Anonymous Coward

      so if Ford bought Honda would it make it Japanese I think so?

      • by Anonymous Coward

        I really think so.

      • No, if Ford bought Mazda...
        • There's a difference between buying a stake in a company and buying out the whole company. Ford bought a stake in Mazda a while back, and co-developed some vehicles and platforms with them; they no longer have any ownership now however and the two are completely separate. This is rather different from one company completely buying out another company and merging them together (or just killing off the acquisition).

    • by AmiMoJo ( 196126 )

      It's still run as a separate company though, with engineers and design in Japan and manufacturing in Japan and I think Malasia.

      HGST is owned by WD, but they are not the same drives or engineering.

      • by fnj ( 64210 )

        [HGST is] still run as a separate company though, with engineers and design in Japan and manufacturing in Japan and I think Malasia.

        I've got some bad news [tomsitpro.com] for you. MOFCOM has approved a full integration of the two companies, so (1) the HGST brand will disappear, and (2) all that HGST tradition of reliability is headed sraight down the crapper.

        MOFCOM in 2012 at the time of the merger approval "restricted the two companies to a 'hold separate' ..., which prevented the companies from combining products and wor

        • That's bad news, I'm hoping by the time they go downhill, we'll actually have a production-quality ZFS implementation for Linux so you can use whatever crap drives you can find.
    • by Solandri ( 704621 ) on Wednesday May 18, 2016 @08:18AM (#52134139)
      IBM sold their storage division to Hitachi, who renamed it HGST. So it was never Japanese to begin with.

      Several countries objected to the HGST and WD merger since it would leave only two manufacturers of 3.5" HDDs (WD and Seagate). So to push the merger through, HGST agreed to sell its 3.5" assets to Toshiba (which until then only made 2.5" HDDs) so we would have three manufacturers of 3.5" HDDs
      • by Anonymous Coward

        Still somewhat wrong.
        Toshiba didn't make 3.5" consumer drives before. They already had the MGxx enterprise nearline series which are descendants of a Fujitsu design.
        They now also have a consumer series based on that line.

        DT01ABA/ACA = e300/p300 = Toshitachi. DT01ACA100 / DT01ABA100 started out literally identical to Deskstar 7K1000.D / 5K1000.B until they changed the manufacturer/model string - yet to this day they still haven't bothered to change even the FW rev#.
        MD04ACA = x300 = Toshijitsu. MD04ACA500 is

  • That webpage (Score:2, Informative)

    by Anonymous Coward

    Good god! opening that webpage is like walking trough treacle. I had to turn on Ghostery - 25 trackers!!

    • by Anonymous Coward

      "The company that owns Ghostery, Ghostery, Inc. (previously Evidon), plays a dual role in the online advertising industry. Ghostery blocks marketing companies from gathering website user information, but it makes money from selling page visit, blocking and advertising statistics to corporations globally, including corporations that are actively engaged in collecting user information to target ads and other marketing messages to consumers."

      Fighting evil with evil, nice.

    • In case ExtremeTech is listening, I added them to my hosts file (several months back) and now never go there any more. Used to be worth a periodic visit...
  • by TheRaven64 ( 641858 ) on Wednesday May 18, 2016 @06:18AM (#52133543) Journal
    As they note, one of their drives has an 8% annual failure rate because they have 45 and one happened to fail this quarter. A lot of the others are similar numbers, with the difference between 0 and 1 failures being 4-8%. The only ones where they have enough data to be useful are HGS, one WD, and two Seagate models. One Seagate is a lot less reliable than most HGST drives (and less reliable than the worst HGST model), the other is the most reliable disk in the set. The WD drive is the least reliable.
    • You say not very useful and then point out that they provide all the stats needed to get all required information about the usefulness, and then also go on to say that there are several models with some really large data sets.

      This is the very opposite of "not very useful".

      • No, I said it's not useful and then pointed out that they only have enough data to tell you anything reliable about one company and have data about two other drives from other companies that tell you very little about whether it's representative.
        • Hardly. Look at their published datasets. They have more than enough data to paint a picture about a company on the whole. Now as for specific models you are right, there are a few drives where they have too few models to draw an accurate picture.

  • Not only have Seagate chained themselves to the declining HDD market, apparently happy with their inevitable fate of oblivion, but they can't even get that right! Their HDDs are totally crap as well.

    • Not only have Seagate chained themselves to the declining HDD market, apparently happy with their inevitable fate of oblivion, but they can't even get that right! Their HDDs are totally crap as well.

      And they continue to sell because they are "good enough" and cheap enough, and because they are easy to buy in quantity. This is why BackBlaze does not buy as many Toshiba or WD drives... Getting them in quantity is difficult.

  • by Solandri ( 704621 ) on Wednesday May 18, 2016 @08:06AM (#52134047)
    And not some news website which doesn't even have the courtesy to provide a link to the actual source report.

    https://www.backblaze.com/blog/hard-drive-reliability-stats-q1-2016/ [backblaze.com]

    It includes historical models as well as statistical confidence intervals - very useful for determining which model drive is more reliable. I know everyone wants to use an easy rule like "Seagate bad" when buying, but it's not that simple. Each new model of drive includes new design changes to try to increase capacity, improve speed and reliability, and/or reduce cost. Sometimes these design changes work, sometimes they don't and the model is less reliable (e.g. Samsung 840 EVO). The statistics have the greatest orthogonality when broken down by model, not by manufacturer.
  • So they label the data table as being for the first quarter 2016, but then for some inexplicable reason they change the failure rate to be annual? Are they using historical or projected data? Why skew the failure rate?

    And then the bar graph - failure rates by manufacturer. How are they getting this data? For example, 2016 for HGST they list a failure rate of 1.03%, but that isn't borne out in the table data. The table data suggests only a 0.2% failure rate (44 failures / 22731 drives).

    • The article linked in the summary is a (bad) tech website's take on the actual report. Look above, I've provided a link to the actual Backblaze report.

      The different drives have been in operation for different lengths of time. So they have to normalize the failure rate to an annual number in order to compare. e.g. If a drive model has been in use for 3 years, you just give the number of failures in the last year. If a drive model has been in use for 3 months, you multiply its failure rate by 4 to get
  • This is NOT the first report in which HGST hard drives resulted to be the most reliable, and very much not the first report where Seagate came dead last in reliability. In fact Seagate's unreliability is becoming legendary.

  • by Anonymous Coward

    not even once, and i run seagates everywhere and even an old maxtor 80gig drive on a 2002 desktop i use for torrenting, then again all have a fan for cooling and none use those fancy alternate power states in which the computer isnt on, but isnt off either, im not a faggot here, i like women with big titties and binary power states

    but if you are running a seagate 3tb drive thats a monstrosity with 4 plates and 5 heads or whatever, or a model thats been on the market for 2 months and you love to put it to sl

  • This data is only for a 91 day period. To actually be useful, data should be presented for a rolling 6M, 1Y, 2Y and 3Y periods of time, or at least for however long they keep drives in service. They should also include mean and median age of the group of drives. Perhaps Backblaze has that info elsewhere but nothing like it in the article.

  • by thegarbz ( 1787294 ) on Wednesday May 18, 2016 @09:19AM (#52134625)

    Aside from comments on specific models and specific manufacturers, has anyone else noticed the downward trend?

    I wonder if this is due to more careful selection or (except in the case of Seagate which is quite obvious) the manufacturers are actually getting better, or age related issues in the way the stats are reported.

  • You were lucky to get a year out of one of their drives.

  • A billion hours is 114 thousand years
    civilization didnt exist that long ago
    at least on this planet

    even if they tested a thousand drives for 114 years that would still be amazing. what sort of hard drives were around in 1902 ?

  • I know it's a reliability report, but shouldn't drive warranties be considered?

    If a drive is still under warranty, do I really care if it fails at time X versus 2*X? Rather than choosing a drive based on overall reliability, shouldn't I make the decision based on reliability after the warranty period has elapsed?

    • > If a drive is still under warranty, do I really care if it fails at time X versus 2*X?

      I certainly do. Buying the drive costs maybe $130. Compare the cost to handle a failure:
      Having a tech pull the pod, hook it up to the pod tester to find the bad drive, run that drive through the test sequence to prove (to the manufacturer) that it really is bad, fill out the RMA request, box it up and ship it, put a replacement drive in the pod, reinstall and activate the pod, handle receipt of new drive lat

  • by Krazy Kanuck ( 1612777 ) on Wednesday May 18, 2016 @10:29AM (#52135283)
    I realize advertising is king here, but a link to the original and far more detailed report would have been nice. https://www.backblaze.com/blog... [backblaze.com]

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