Toshiba Recalls Notebook RAM 135
TheSync writes "The Register is reporting that Toshiba is recalling notebook RAM blaiming third-party DIMMs. This follows on HP's bad notebook RAM in June. Which raises the question, is there a vast sea of bad DIMMs out there?"
DIMMness (Score:5, Funny)
is there a vast sea of bad DIMMs out there?
Maybe so, the HP Compaq laptop I'm typing on had 1G of RAM replaced several months back.
As for slashdot editting, though, the memory isn't the only thing DIMM.
Re:DIMMness (Score:2, Funny)
As for slashdot editting
As for post editing, you're a hypocrite.
Re:DIMMness (Score:1)
Re:DIMMness (Score:1)
Re:DIMMness (Score:2)
Re:DIMMness (Score:1)
Look on the positive side, they correctly used "raises the question" instead of "begs the question".
Spelling 0
Grammar 1
Re:DIMMness (Score:1)
No kidding. Look who the Americans have just elected as their President.
HP or Dell? (Score:2)
Re:HP or Dell? (Score:1)
A Vast Sea (Score:5, Interesting)
I'm sure Toshiba and Dell didn't buy their memory through Pricewatch (that'd be a hell of an order) but they probably sacrifice in the same way to get their internal costs down. Note that you'll pay a nice premium for ordering memory upgrades through the notebook manufacturer.
Re:A Vast Sea (Score:4, Interesting)
There was a story a year or two back with a disconcerting phrase 'Acceptable Rate of Failure'. The context was CD ROM drives, IIRC, which are manufactured at such a volume that 15% failure is acceptable ... which should worry you a bit about how good, really, are the drives that actually passed Q/A.
The profit goes out of doing business this way when you (as a manufacturer) have to foot the bill for replacement parts, manuals, shipping and logistics.
Re:A Vast Sea (Score:5, Interesting)
Outside of the manufacturing world, we all accept failure as a reasonable part of our lives. It's usually not a calculated, profit/pleasure-maximizing decision, but it's certainly part of life. You learn from mistakes, you grow from them, and you're better for it. If we're lucky, Toshiba will learn from its mistakes and we won't have these problems in the future. From what I've seen, they've got some great notebooks at some decent prices. If it weren't for stories like this (oh, and my lack of disposable income) I'd probably buy one.
Re:A Vast Sea (Score:3, Interesting)
People voted with their feet, because hard drive failures are extremely annoying.
CD-ROMs usually fail harmlessly and can be replaced painlessly.
Re:A Vast Sea (Score:2, Informative)
They are wonderful notebooks (I'm on my second, but I've convinced enough friends to go with Toshiba that I've tinkered with several different models). The only issue I have with them is the recent decision to go with a touchpad rathe
Allocation of Costs (Score:2)
Re:A Vast Sea (Score:4, Interesting)
Re:A Vast Sea (Score:3, Interesting)
That's why, even if your hard drive states a one year warranty, a consumer can ask for a replacement of the drive within
Re:A Vast Sea (Score:2)
Huh? I didn't read the part where the grandparent stated the company he worked for is selling those hard drives to its customers. It sounded like his company has had to return hard drives that they purchased.
I completely agree about the absurdity of a one-year warranty on hard drives, though. I just lost a WD 250 GB drive about a month out of warranty.
Re:A Vast Sea (Score:2)
Many low-priced Seagate 7200RPM, 8MB cache drives have a 5 year warranty. Does this imply that Seagate will be out of business within 5 years?
Re:A Vast Sea (Score:2)
if only there was guarantee and way for the average customer to make informative decisions on if the more expensive (let's say 10%) actually gave anything more or if the manufacturer was just asking 10% more to make the customer THINK that their product is better.
(yeah, there's some parts that have a price range from 30$ to 200$ - with virtually no difference in product, quality or features)
Re:A Vast Sea (Score:1)
While what you say sounds correct at first, my experience has been that this happens even when you buy not-so-cheap RAM. Crucial is known as a pretty good brand (not the best, but good), but in 2002 my company bought a bunch of Thinkpads and upgraded the memory with sticks bought from Crucial. Bad news - most of the memory was bad and Crucial had to replace it for free. Yes - it was cheaper than I
Re:A Vast Sea (Score:3, Insightful)
Re:A Vast Sea (Score:2)
One of the two sticks they sent back was great (the one I used). The other failed a memtest-86 test (also the first thing I did when I got them).
Paying a tad more for tier 1 brands works for me (Score:2, Informative)
Re:Paying a tad more for tier 1 brands works for m (Score:3, Informative)
Every single one of them failed memtest86 (8 sticks in total).
I sent them back, went out and got some cheap unbranded (what I normally used) which worked perfectly.
So branded memory isn't always better.
Re:Paying a tad more for tier 1 brands works for m (Score:2)
Re:Paying a tad more for tier 1 brands works for m (Score:2)
For all the griping I've heard about bad RAM over the years, only once have I ever encountered any, and that was over 10 years ago -- and I've got mostly no-name RAM here. I do wonder to what degree the
FUD (Score:2)
Crucial also ship it to you in an eyeblink, and give unconditional refunds: try going into a normal supplier and saying "this RAM I bought doesn't work in this particular motherboard. It's fine i
Re:FUD (Score:2)
Re:A Vast Sea (Score:3, Insightful)
Based on my observation, lowest bid memory is just the stuff that is in current mass production. This may or may not work with your chipset, nor are they going to take the time to document the chip density. Assuming quality control is not an issue, IMHO this is why it's generally bad to go with the lowest bidder be
Re:A Vast Sea (Score:2)
I bought it through a cheapo retailer - which is the only place that will honor the warranty.
Now you're listing memory manufacturers like Kingston and Viking. That's what I mean - buy the cheapest good RAM - not the cheapest RAM period.
Re:damn! (Score:1)
Well I will be for my Powerbook...
(ducks)
...not really... (Score:1)
Re:...not really... (Score:1)
"The Register is reporting..." (Score:3, Funny)
Possible? (Score:2)
Re:Possible? (Score:3, Interesting)
You sure its not a conflict between winamp and some resorce on your computer? Maybe it doesn't like your sound card drivers, or the visualizations engine hicups with your graphics card driver, or its expecting a different vers
I think this affects me (Score:2, Funny)
bad ram a common problem (Score:4, Informative)
my #1 problem has always been RAM.
I remember an interview with Larry Augustin of VALinux (remember them ?) when they were still building Linux PC's.
And he said the number one thing they had problems with was RAM.
I've had RAM which could pass all day long on a so-called memory tester, put it into a PC and the thing couldn't even finish POST.
Re:bad ram a common problem (Score:5, Interesting)
I used to use gcc linux kernel compile to thrash-test memory - start enough of 'em so it just starts to swap and let it run in a loop overnight. If no signal-11's [bitwizard.nl] in the morning it'll probably survive anything else.
Re:bad ram a common problem (Score:5, Informative)
Re:bad ram a common problem (Score:2, Informative)
Re:bad ram a common problem (Score:1)
Re:bad ram a common problem (Score:2)
Didn't this used to be called the "burn-in" test about 10 years ago?
Re:bad ram a common problem (Score:2)
Doesn't sound like the memory module per se was faulty, but like it didn't work okay in combination with your particular (type of) mainboard. Good shops will allow you to swap the module for a different one with similar specs, even to bring in your computer to try out different modules until you find one that works. Sure that's a very annoying problem and it should never happen
Not my #1 problem.. (Score:2)
I've had crappy RAM, that you have to run at terrible timings, but they work allright.
I have no doubt that RAM is a commonly bad part though. There's so much
Re:bad ram a common problem (Score:2)
Re:bad ram a common problem (Score:1)
Re:bad ram a common problem (Score:2)
Re:bad ram a common problem (Score:1)
Re:bad ram a common problem (Score:2)
I happened to notice that the crash could nearly always be triggered by changing fonts in WordPerfect 5.1, and then someone told me that WP uses the far end of free memory, preferably EMS, fo
Re:bad ram a common problem (Score:2)
The worst experiences I have had with RAM was the cheap 72 pin EDO stuff that came from places like Best Buy
For those who don't know, like myself (Score:3, Informative)
Re:For those who don't know, like myself (Score:2, Informative)
As for me (Score:5, Interesting)
Besides, with everything else then can go wrong with PCs these days, I like to be reasonably assured my ram is fine.
Re:As for me (Score:2)
But manufacturing quality in general has gone down the tubes. It's a $49.99 DVD player or a $100 printer for a reason... it's not even worth the raw materials it's made from.
Re:As for me (Score:2)
you know, with mem among other parts there's some riceboy'ing going around - slap a copper headspreader on a mem stick and suddenly it's the kewlest thing ever and sure to not have fails in chips.
Re:As for me (Score:2)
But not willing to give up so soon, I put the new stick in the 3rd slot (hey maybe the 2nd slot is bad?). Well, all kinds o
Re:As for me (Score:2)
Of course since then, I haven't bought any of their RAM, and the 2GB of Kingmax SODIMMs in my Toshiba M200
Re:As for me (Score:2, Informative)
I recently had an excellent experience with Crucial's lifetime warranty - and the RAM wasn't even defective, I just needed a single-bank version instead of the double bank I had. They gladly swapped the DIMM for me - no receipt required, either.
Re:As for me (Score:2)
I was talkin on the phone, and alluvasudden my system spontaneously rebooted. Did it again while booting up. I ran memtest86 and saw a torrent of errors.
I was wondering if it was me causing the problem or what - having read many of the threads here, I guess not.
That lifetime warantee sure kicks ass. The ram I bought has doubled in price since.
Re:As for me (Score:2)
I slam it into the cheapest motherboards I can find. (This, invariably, also works well.)
I've never had a RAM failure. I've thrown away good, working, stable Pentium-class machines with 8-year-old, cheap-shit RAM.
A long time ago, I even used SIMM stackers to load up 16 mismatched, cheap-shit 30-pin modules into four 72-pin sockets on an Intel FX-chipset motherboard.
the ram does suck... (Score:3, Funny)
i've had problems with it too. It dumps all over the carpet, scratches up my costly italian-made OS, it bitches at users it doesn't know, it whines when it needs to be flushed, etc.
*rolls up newspaper* bad memory indeed.
Another recall and a quick fix. (Score:4, Funny)
HP, which discovered the defect during routine notebook testing, said the flaw could result in blue screens, which indicate a computer crash; intermittent lock-ups or memory corruption.
Gosh, I've seen a lot of that out there. They won't give you your money back, [microsoft.com] but free replacements which are easy to install [mepis.org] have been getting rave reviews [desktoplinux.com]. After hundreds of similar replacements, I can say for sure that the RAM was not the problem. Every now and then there really is a hardware problem, like a dead back up battery ($3.00 at Walmart), but mostly it's bad software. So spin a CD before you pop the cover.
reason? (Score:3, Funny)
Sources say the reason behind this move is that the faulty memory can accessed randomly.
Toshiba unavailable for comment.
Part failures (Score:2)
I've had three hard drives die (two IBM, one Seagate). I've had two NICs fail, and another onboard ethernet port. I've fried a CPU. I've had one SCSI card stop POSTing, and one sound card stop being recognized. I've lost two CD-R drives, had to replace my computer case once, and had two power supplies die on me. I've given away a pair of semi-functional monitors. I've had two motherboards die on me too - the last one with some very impressive blackening of the power connectors.
Re:Part failures (Score:1)
Re:Part failures (Score:2)
I mostly care whether stuff breaks if it does so at a bad time, when I don't have a spare. Since I rarely keep spare motherboards around, the recent frying of my mobo is sort of a problem.
No Suprise (Score:2, Interesting)
whenever anyone 'recalls' something, I think... (Score:2)
I envision people at Toshiba sitting at a boardroom table saying "Yup. I recall Bad RAM. Those sure were the days, what a hoot"
Like war, DDR is hard (Score:4, Interesting)
Motherboard manufactures must qualify each DIMM combination separately. You should always use the DIMM modules recommended by the motherboard manufacturer. This is a problem that will only get worse.
Re: (Score:2)
Re:I know Rambus isn't a popular company... (Score:2, Interesting)
Re:Yes, there is a flood of bad memory (Score:2)
They now begin to pour,
Out from the boat and up the shore,
Two by two they enter computers,
And soon they number more,
Three by three as well as four by four,
Soon the stream of RAM gets wider
Then it becomes a river,
River becomes an ocean,
Carrying ships that bear,
Bad RAM!
Where did this come from? [lyrics.net.ua]
Re:Yes, there is a flood of bad memory (Score:3, Interesting)
blaiming (Score:1)
Bad RAM isn't necessarily bad (Score:1)
this would explain a lot (Score:1)
we'd pull out the new one and put the old back in and the problems would go away.
we have been lucky and able to return most of it but i think there still might be a few bad sticks circulating amongst our many locations.
unfortunately, we've purchased the ram from multiple vendors and the ram is different brands so i can't add much more than this to the thread.
one
Patched DRAM (Score:4, Interesting)
Eh, blame it on alpha particles. Those buggers are causing all sorts of problems with bit-flips in memory cells. Buy ECC!
micron don't (Score:2)
Re:Patched DRAM (Score:2)
This has been going on for ages; The original Sinclair ZX Spectrum came in two models - one with 16KB RAM and the other with 48KB. The memory was implemented as 8*4116 16kbitx1 chips and 8*half-faulty 4164 32kbitx2 chips
The notification email looks like phishing (Score:4, Insightful)
I did whois on this toshsvcs.com domain and it just points to some dude in Arizona. So I'm thinking, wow, this is one of the best phishing scams I've seen... or is it?
Well apparently it's not, but it sure could have been. It kind of ticks me off that they're doing it this way. How am I supposed to explain to my grandma how to recognize a phishing scam when companies like Toshiba are hiring people to send out legitimate emails that are virtually indistinguishable from scams? In fact, this would still be a great one for the phishers to jump on. Just copy that toshiba recall email, and replace the already suspicious links with new ones that don't redirect to toshiba's website, or which do after asking you to enter your computer's password.
What's the world coming to? Oh, well at least we're getting rid of that oaf in the White House. Oh crap, you mean we're not???
Re:The notification email looks like phishing (Score:2)
DIMM compatibility varies from machine to machine (Score:2)
I'm told that subsequent BIOS updates have fixed many of the compatibility problems, but several hours on the ph
Tosh could NEVER deliver promised RAM modules... (Score:1)
In fact, the required 128MB add-in modules were hardly ever delivered - and certainly not to me. Not that they didn't try... they got me a couple, but the machine would not boot.
Apparently they did exist, but the few floating around are preowned and priced $750 (seven-five-zero).
A collector's item!
Use Memtest86 - It's Free and free (Score:2)
memtest86 is free and in beer and speech, and is operating system independent. You just write the binary on to a floppy disk and boot the machine off of it.
I've cured several machines of mysterious problems by identifying bad RAM with memtest86. It was always cheap, unbranded RAM that was the problem. I get all my RAM from Crucial [crucial.com] nowadays and I never have a problem with it. (I am not affiliated with Crucial or memtest86).
C't test: Cheap RAMs tend to be of lesser quality (Score:2, Informative)
They bought lots of different RAM, ranging from no-name discount RAM sticks to "premium brands", then tested them in a number of boards. Further tests were done in cooperation with a company that specializes in testing of semiconductors. Here a special analyzer was used that could test the RAM under well-defined electrical conditions.
The results were disillusioning:
While
Re:blaiming (Score:5, Funny)
And blaim, or 'blame' as we call it in English, was born.
Re:blaiming (Score:3, Funny)
Re:My supplier... (Score:1)
On my first time buying Crucial ram, I got bad sticks.
They were 2 sticks of 512MB PC3200 "8T" ram. Used on a new Albatron KX18D mobo. (everything was bought from newegg)
The system failed prime95 and memtest86+ whenever it was running in dual channel mode. (even at under stock speeds)! (it was fine in single channel mode)
At that point, I wasnt sure whether to RMA the mobo or the ram or both or whatever... After lots of
Re:My supplier... (Score:1)