Shopping Carts Go Wi-Fi 246
agentk writes "The Boston Globe reports today that area supermarket Stop & Shop is adding computers with Bluetooth barcode scanners, 802.11 networking and infrared positional sensors to shopping carts in one of its stores. 'The Shopping Buddy automatically displays which aisle you're in, what's on sale there, and what you bought the last time you strolled through.' Most Stop & Shop stores already have automated self-checkout lanes. Is this the future of shopping? What will the impact be on privacy, the cash economy, and the experience of shopping in general?"
The real "danger" (Score:4, Insightful)
They already do, in a way.... (Score:2)
OK, they don't directly change the prices now. But there are so many ways that stores change the price you pay - frequent shopper cards, manufacturer's coupons, sales, those "Catalina" printables at the register that print out coupons based on what you buy - that consumers pay many different amounts for the same items.
Personally, that's fine with me, as I've gotten pretty good at working coupons and sales
Re:They already do, in a way.... (Score:2, Funny)
Re:The real "danger" (Score:3, Informative)
Re:The real "danger" (Score:2)
You know this already happens right? It's just that it's not cost effective to update the prices more than once a day. Every day I go into the store the prices have changed... whether they are on sale or the demand is high or whatever... every day the prices change.
BYOC (Score:3, Funny)
Bring Your Own Cart.
stop the unions, please (Score:5, Insightful)
Re:stop the unions, please (Score:2)
I can see the point about losing cashiers to self-serve checkouts, but I know a number of people who don't use those things just because of the annoyance factor (why does the volume have to be cranked? Does anyone else get accused of shoplifting half the
Re:stop the unions, please (Score:2)
Another interesting question is what can be considered "near future". If it's 2-3 years, then you are right. If it's 5-10 years, then you are wrong.
Re:stop the unions, please (Score:2)
I'm still waiting on my personal jetpack...
Re:stop the unions, please (Score:2)
I agree on t
Re:stop the unions, please (Score:2)
Re:stop the unions, please (Score:2, Informative)
You must have much better luck than I have. Items that don't scan take 3x as long when you have to wait for the self-service aid to clear the screen and do a hand entry of the price.. the joy of waiting on the two old twats who just can't seem to figure out how to scan their items.. and don't get me started on the frequently malconfigured "weight checking" bagging section, that stupid "incorrect item in basket area" line reminds me of clippy.
If yo
Good, it's not just me... (Score:2)
I usually avoid the self checkouts. I feel kind of stupid, since I'm young and work in IT, I'm supposed to love cool technology. But I also use coupons, and it never fails that at least one of my coupons won't scan, prompting me to have to summon someone over to fix it. Usually winds up killing any extra time I would have saved over waiting in line. I would rather just deal with a person in the first place.
Re:stop the unions, please (Score:2)
What I fail to understand--the self-checkout lines save, what, $8/hour in labor? Maybe add 50% for benefits etc--so they save $12/hour.
Are you going to look me in the eye and tell me that a given store doesn't lose more than $12 in that same hour from customers "forgetting" to scan an item? I would think the shrink in these stores would go way up, and erode any of the savings acquired from reducing staff. But maybe that's just me and my black heart.
Re:stop the unions, please (Score:2)
Part of most self-check systems is a large scale for the bag well (the place where the grocery bags are) and a connection to a database that correlates UPC/SKU to item weight. The self-check register keeps tabs on what the combined weight of the currently rung items should be, and makes sure that it matches within an error threshold what the scale is reporting.
Oh yeah, a lot of stores also have one cashier monitoring 4-8 self check lanes.
You should give more c
Re: (Score:2)
Re:stop the unions, please (Score:3, Interesting)
Please post again when it's your job that has been automated away -- as eventually the vast majority will be -- and you find it difficult to find a new one because production has become so damn efficient that only a tiny percentage of the population actually needs to work anymore, and yet the word "welfare" is still considered a dirty word.
It's a fact that one day most people will be technologically unemployed by robotics, AI, molecular manuf
Re:stop the unions, please (Score:2)
Re:stop the unions, please (Score:2)
Take my profession for example, acting. What do I contribute to society? Not much. If a computer could do as good a job of acting as I could (and it will, soon) then that's a job that a human should not be doing.
If the lack of jobs assembling cars on the line in Detroit causes even a handful of people to become professors and work at Wayne State U, then that's
Re:stop the unions, please (Score:2)
And I'm sure they can always find jobs at the Soylent Green factory.
Re:stop the unions, please (Score:2)
It's unskilled labor, and no one said any of those people had to take jobs that anyone (and obviously even a computer) can do. Get a different unskilled labor job. Next you'll tell me how vending machines are evil because they destroyed the corner drugstore.
Go to school, get a loan or grant or scholarship and go to college, and stop crying to me because you're not intelligent enough or too lazy to have a job that requires skill.
Re:stop the unions, please (Score:2)
No, it will simply be cheaper for technologically advanced societies to more efficiently farm work out to the vast majority of people living in poverty that don't have a choice. We have machines today, called humans, and they work for damn cheap (elsewhere). The utopic aspect of technology is way overblow (why build a robot when all you need is a gun).
Re:stop the unions, please (Score:2)
The Joys of Self-checkout (Score:2)
In addition, legions of first-time, hormone-raging teenage boys will be able to buy condoms without the requisite embarassing encounter at the checkout booth.
(Not to mention doting husbands buying items for 'feminine protection' for their wives.)
We've heard this before (Score:4, Funny)
We've heard that before... given a few weeks I'm sure some pimply 16 year old in the netherlands could have a linux kernel on it, using Mozilla to surf the web wirelessly.
Re:We've heard this before (Score:2)
Re:We've heard this before (Score:2)
Re:We've heard this before (Score:2, Insightful)
There isn't much point in stealing a common, ordinary cart either...but the stream that flows through my neighborhood greenspace is full of them.
rj
Stealing Shopping Carts and New Musik (Score:2)
What about using a shopping Cart as a Percussion Instrument? I've only actually used a shopping cart once, and I didn't actually find it in a store. I was participating with a band at the time and there happened to be a shopping cart a couple blocks away from the venue. I had intedned to destroy the shopping cart by the end of the show but those darn things are pretty strong. I was able to do hardly any dammage with a crowbar, and could o
Re:We've heard this before (Score:2)
I've noticed that some of them will be clamped down even in the store. So it doesn't prevent them from being stolen, but they have false positives as well.
canvas bag (Score:2)
If you bring a big canvas bag to throw your stuff in, probably nothing for you.
I guess... (Score:2, Insightful)
Human Contact (Score:4, Interesting)
Does anyone else agree? Thanks to amazon.com and stop & shop, I can now make all of my purchases without talking to another human being ... That seems significant, somehow, although I'm not exactly sure what it means ...
Re:Human Contact (Score:2)
Re:Human Contact (Score:2)
If they're willing to go somewhere else and pay the premium for human interaction, I'm sure that some places will remain around that do it the "old way". If not, thats too damn bad.
Re:Human Contact (Score:2)
That being said, I love new technology and think that this kind of wireless shopping can be convenient and more fun.
*sigh*...so many factors to consider
Serious Question. (Score:2)
I am currious what everyone on
Re:Serious Question. (Score:2)
The same type of question is brought up everytime there is a new technology that will replace workers; rarely does it have the effect that everyone claims it will.
Re:Serious Question. (Score:2)
What new jobs are on the horizon for those who have only 'basic' skills?
Re:Serious Question. (Score:2)
When all low-skill jobs are (or can be) replaced by machines, the society will have to change in several ways.
1) Only creative work would have to be done by humans. Art, science, invention, etc.
2) It would become feasible to provide all basic needs of all people with a moderate up-front investment (to build enough robots, basically).
We used to call the resulting society "communis
Re:Serious Question. (Score:2)
Any ideas?
Re:Serious Question. (Score:2)
Re:Serious Question.-Human nature. (Score:2)
Re:Human Contact (Score:2)
God forbid we might have more time to spend with our families and friends.
Erik
Re:Human Contact (Score:2)
Unfortunately, consumers in many areas chose big box [big-box.com] stores over local hardware stores and now th
Re:Human Contact (Score:2)
Most homeowners cannot tell what size fastener they need (or even what kind of fastener). They walk in and say "I need to hang up these shelves on my concrete basement wall. Help!" RF shopping baskets and self-checkout won't help them hang their shelf.
John
Re:Human Contact (Score:2)
In this case, look at the choices...
1: Deal with long line, slow cashier that either ignores you, or yaps endlessly about her long boring day.
or 2: Just put the items in your cart and go.
It really isnt any choice at all. If you want to interact
Re:Human Contact (Score:3, Insightful)
Thank god. I fucking hate those guys.
Re:Human Contact (Score:2)
I mean, you could be at a clucg with living beings talking to them, but instaed you choose a means that has no direct human interaction.
To answer your question, it means shopping would be quicker, so you could work more.
I mean, in a fair world, if I wwrite a program that does my 40 hours of work in 20, shouldn't I get 20 more hours for myself and family?
Re:Human Contact (Score:2)
Who talks to the checkout clerk anyway?
Re:Human Contact (Score:2)
No, we're moving towards a society where we don't have to have mundane interactions with people. I'm all for that.
Re:Human Contact (Score:2)
Instead of using shopping as an excuse to meet people why don't you instead go some place where people specifically gather to meet each other? I'm thinking of restaurants, coffee shops, bars, clubs, parks, sporting events, etc. anything more focused on entertainment and enjoyment than on survival an
wallmart super centers NEEDS this (Score:3, Insightful)
Re:wallmart super centers NEEDS this (Score:2)
People love to over-complicate the solution to simple problems.
Re:wallmart super centers NEEDS this (Score:2)
An interesting tradeoff (Score:3, Interesting)
Another thing, I don't know if I would want to be reminded what I bought the last time I passed this section of the aisle. Rarely am I shopping for the same thing two weeks in a row or even two months in a row. Do I really want it to beep every time I pass an item I have purchased once?
Finally, please note that they have issued a challenge to you Linux folk: "The custom-built devices can't run ordinary computer software; they're good for shopping and nothing else." Wanna bet?
Random Spot Checks? (Score:2)
Just like at China-Mart, If you walk thru the sensormatic and it goes off, you do not have to stop. If you do stop, and they ask to check your bags all you have to do is say no and they will let you go.
Re:An interesting tradeoff (Score:2)
I bet NetBSD could already run on it.
Call me a Luddite, but... (Score:3, Interesting)
I do not like the self-checkout aisles, which cannot deal with even trivial deviations from what they expect (You want to buy a single, unmarked apple? Sound the klaxon! We have a troublemaker in self-checkout lane 2!). I do not like always paying with a credit card, or needing to carry a stack of $20's to go shopping (for a $0.50 candy bar? Pah!).
So, call me a Luddite, but I will not use these new carts. If I need to bring my own handbasket to avoid using them, I will. I will do my best to shut off every device I pass that blinks or beeps at me and then spits out a coupon (roughly a 90% success rate so far, they always make it too easy to remove the batteries). I will gather my groceries, and proceed to a human cashier to pay for my purchases. In the event that the store has no human cashiers on a register, I will simply leave my basked of frozen food on an unattended register, and leave.
Re:Call me a Luddite, but... (Score:2)
That said, I won't use them until they give me a 2% discount for doing the work for them.
Luddites Unite! (Score:2)
Re:Call me a Luddite, but... (Score:2)
As a customer, I'm all for choices. Especially when you run across the situation where you know if you go into a 'people' lane it's going be a hassle. Here in Ohio, it seems that only people over 21 can scan booze. So on a typical Friday night here, you have 10 checkout lanes staffed by minors all yelling 'NEED A SCAN PLEASE', with one assistant mana
you are not a Luddite. (Score:2)
It is one thing to make a decsion not to use coupons provided for you, for something you are goint to purchase, it is another to make it so the next person can't.
I like them. Go in to get something, and then get a discount. bonus.
Of course, if you are so weak willed as to let a piece of paper to offend you, or perhaps they 'make' you by something you don't want?
to sum up:
you're an asshole.
Re:you are not a Luddite. (Score:2)
I resent advertising in all forms. Small blinking boxes that spit coupons at me do nothing more than advertise a product to me, and to everyone else passing by.
At that point, they already have me in the store. I already know what I intend to buy. I do not buy what I do not intend to.
So you would accuse me of having so weak a will that I must disable such ad-dispensers to prevent my giving in to their temptation? No. Quite the opposite. I have no p
Re:Call me a Luddite, but... (Score:2)
Sounds like you dislike poor implementations of self-checkout, as do I.
I tried the one at Home Depot, thinking it would be easier since there were no unmarked apples, etc. All was well until I tried to checkout a 10' copper pipe. I scanned the barcode, but it wouldn't let me proceed to the next item until I had placed the pipe on the 'completed items pad'. I was apparently supposed to balance th
It was a nice idea, but... (Score:4, Funny)
Now, imagine if said trolles were a cheap source of WiFi parts as well, ideal for putting in your own projects...
Just need some tin foil to stop them being locatable, and somewhere good to stash the carts after you have removed the WiFi kit - such as the center of your student halls of residence.
privacy? (Score:2, Insightful)
Re:privacy? (Score:2)
Can I... (Score:3, Funny)
Tried in the 80s (Score:5, Informative)
Didn't last more than a few months. I'm guessing it didn't benefit frequent shoppers too much. Maybe it'll work better today.
Now there's a new idea (Score:2)
Social Implications? (Score:2)
Re:Social Implications? (Score:2)
Charleton Heston Says Spin (Score:3, Funny)
One employee task that comes to mind is a big row of bicycles (a'la the movie, Soylent Green) that would run the generators producing electricity for the freezers. Employees would enjoy fitness and a paycheck ;)
I don't see a privacy concern... (Score:3)
So as long as I get an anonymous shopping card, who cares if the store wants to track purchasing trends, if it's going to make the shopping experience better (and I loath supermarkets - mainly because I can never find what I'm looking for without having to traverse half the store)?
The only issue I would have is if the store wants to keep my credit card info on file for some sort of "EZ Pay" system. No, thanks. I don't care if they know that some anonymous, 30 year-old, married, white male buys frozen lasagna and canned corn and mostly shops after 8pm on week nights, but I'm keeping my account numbers in my wallet. They can have their little wireless computer tell the automated checkout machine how much I owe, and then prompt me to swipe my card and enter my PIN, or feed cash into a bill scanner (for the ultimate in anonymity). As long as the anonymous purchasing information is kept separate from the personalized financial information, I fail to see a privacy issue with this concept.
Giant thinks I'm a Dutch foreign exchange student. (Score:2)
The "preferred shopper" cards that most supermarkets currently issue don't really care *who* you are, as much as *what* you are.
True. My local grocery chain recently installed new POS equiptment that prints Thank you "insert name of customer." Only then did I realize that the name on it was not mine, but rather the Dutch foreign exchange student who had been one of my roomates 3 years ago. Must have accidently switched cards somehow, and it never really mattered. Though it is impressive that he's sa
Re:I don't see a privacy concern... (Score:2)
Customers who purchased Crispy Chips also purchased: Creamy Brand Dip, Zesty Salsa.
70% of customers who purchased Crispy Chips say they didn't like them.
50% of cutomers who didn't like Crispy Chips say they like Crunchy Bran
customized price gouging (Score:2, Insightful)
Re:customized price gouging (Score:2)
Not very insightful... just kind of cliche.
Experience of shopping (Score:2)
Hmm. (Score:3, Interesting)
1) let me enter a search for an item and then tell me where it is in the store. Something more flexible than "punch button of product name"
2) let me upload a shopping list to the cart via USB keychain, and use feature one to give me the most efficient order in which to get the items (or close to it anyway - it might be an NP complete problem to get the most efficient route)
3) Scan the item as it goes into the cart, check it off the list, and keep a running total. Also, take item off the list if I take it out of the cart. Perfect for budget shopping, and the cart keeps track of what's in it without me having to dig through it.
All of these should be possible with current tech. Places like Sam's club should check it out.
Keep the adds to a minimum, preferably none unless the buyer opts to see specials, and no pay on cart option. That would involve wireless transmission of the credit card info, and require encryption. Plus, a person should validate the findings of the cart - this would be a convenience thing for customers as they shop, NOT a replacement for the cashier. Taking away jobs aside (that's seldom a valid reason to avoid a technology) someone would find a way to defeat the system.
And for goodness sake get Linux or *BSD on the things! I don't want Microsoft handling my grocery info! Imagine a blue screen destroying your shipping list 2/3 of the way through a big shopping day.
Re:Hmm. (Score:2)
I'll tell you right now why you'll never be able to turn off the ads. The ads are how the supermarkets are going to pay for the new technology. People will pay good money for paid placement, and even if they were paying for the carts some other way, do you think they'd turn down an opportunity to make more
Re:Hmm. (Score:2)
2) let me upload a shopping list to the cart via USB keychain, and use feature one to give me the most efficient order in which to get the items (or close to it anyway - it might be an NP complete problem to get the most efficient route
Right! And the list was generated by your fridge, which knew what you were out of, and better, the things that you were almost out of. And helped along by the recipe items that you need for a dish, generated by a site such as allrecipes.com [allrecipes.com]. That would indeed be cool.
Shopping Buddy? (Score:2)
I can see it now: (Score:2)
My local supermarket beta tested this years ago. (Score:3, Informative)
The reason the program failed is because the local kids smashed them all for the fun of it. It doesn't matter that the hardware won't run anything useful, people like to break stuff. A steel shopping cart in itself isn't that fun, but if it's got electronics on it to smash, it's alot more appealing to the bored and destructive.
Privacy?? WHAT? Are you serious? (Score:2)
Handyshopper for PalmOS (Score:2)
Kroger tried this a while ago (Score:2)
As you went down aisles, you could see what was on sell around there, or you could use the cart to see where a certain item was. It was a little slow, but it worked...remember using it quite a bit as stuff is never where I'd expect it.
The problem - after about a month, finding a cart that had a working screen was nigh impossible. Hopefully the new ones wil
Funny Colored Money Problems (Score:3, Informative)
How easy is it to retract a double-scan? (Score:2)
A couple of those mistakes a day could make the margin for the store.
Nobody Benefits from this (Score:2, Insightful)
Re:Nobody Benefits from this (Score:2)
Tim
Re:Nobody Benefits from this (Score:2)
For example one way would be for the scanner to burn out all the RFID tags after the purchase is complete, and have another scanner detect any active RFID tags trying to leave the store. Similar to the magnetic strips in use today.
Tim
Tim
Re:How much is the deposit? (Score:2)
That or equip them with a device like an invisible fence for dogs; when you try to take the cart off of the store's property you get a nice charge of electricity running through you!
Re:How much is the deposit? (Score:2)
Ah you say, I'll just tip the cart backwards on the rear wheels and go on anyway. Hopefully you don't mind holding the cart with the fro
Re:RFID tags (Score:2)
Re:Warshopping? (Score:2)
Simple. (Score:2)
The moderator felt it sucked so bad it didn't even deserve the 1 it started with. And I can see this.
Just because there wasn't any other moderation done before the overrated was given doesn't mean that overrated is wrong. Maybe not the best choice--I'd have picked something else--but it applicable.