Proposals to pay for broadband networks by imposing new fees on Big Tech companies "are built on a false premise," Meta executives wrote in a blog post today. From a report: "Network fee proposals do not recognize that our investments in content drive the business model of telecom operators," Meta executives Kevin Salvadori and Bruno Cendon Martin wrote. Meta's comments came a few weeks after Netflix co-CEO Greg Peters spoke out against the proposal being reviewed by European regulators. Meta executives said telecom operators and content application providers (CAPs) "are symbiotic businesses, occupying different but complementary roles in the digital ecosystem. Every year, Meta invests tens of billions of euros in our apps and platforms -- such as Facebook, Instagram, and Quest -- to facilitate the hosting of content. Billions of people go online every day to access this content, creating the demand that allows telecom operators to charge people for Internet access. Our investment in content literally drives the revenue and business model of telecom operators."

Internet service providers in the EU argue that Big Tech companies should pay a "fair share" toward network-building costs. In the US, Federal Communications Commission Republican Brendan Carr claims that "Big Tech has been enjoying a free ride on our Internet infrastructure while skipping out on the billions of dollars in costs needed to maintain and build that network." Big Tech companies don't actually get free access to the Internet, though. Anyone distributing content over the Internet pays their own providers, builds their own network infrastructure, or does some combination of the two. For extremely large companies like Netflix and Meta, investments include building their own content-delivery networks. "Over the last decade, CAPs have collectively invested over $880 billion in global digital infrastructure, including approximately $120 billion a year from 2018 to 2021," Meta's blog post today said. "These infrastructure contributions made by technology companies save telecom operators around $6 billion per year."

A U.S. and Greek national who worked on Meta's security and trust team while based in Greece was placed under a yearlong wiretap by the Greek national intelligence service and hacked with a powerful cyberespionage tool, according to documents obtained by The New York Times and officials with knowledge of the case. From the report: The disclosure is the first known case of an American citizen being targeted in a European Union country by the advanced snooping technology, the use of which has been the subject of a widening scandal in Greece. It demonstrates that the illicit use of spyware is spreading beyond use by authoritarian governments against opposition figures and journalists, and has begun to creep into European democracies, even ensnaring a foreign national working for a major global corporation.

The simultaneous tapping of the target's phone by the national intelligence service and the way she was hacked indicate that the spy service and whoever implanted the spyware, known as Predator, were working hand in hand. The latest case comes as elections approach in Greece, which has been rocked by a mounting wiretapping and illegal spyware scandal since last year, raising accusations that the government has abused the powers of its spy agency for illicit purposes. The Predator spyware that infected the device is marketed by an Athens-based company and has been exported from Greece with the government's blessing, in possible breach of European Union laws that consider such products potential weapons, The New York Times found in December. The Greek government has denied using Predator and has legislated against the use of spyware, which it has called "illegal."

Meta on Friday launched its subscription service in the U.S., which would allow Facebook and Instagram users pay for verification in the same vein as Elon Musk-owned Twitter. From a report: The Meta Verified service will give users a blue badge after they verify their accounts using a government ID and will cost $11.99 per month on the web or $14.99 a month on Apple's iOS system and Google-owned Android, Meta said in a statement. The service, which Meta said it was testing in February, follows in the footsteps of Snapchat as well as messaging app Telegram and marks the latest effort by a social media company to diversify its revenue away from advertising.

Facebook parent company Meta Platforms has created a tool to predict the structure of hundreds of millions of proteins using artificial intelligence. Researchers say it promises to deepen scientists' understanding of biology, and perhaps speed the discovery of new drugs. From a report: Meta's research arm, Meta AI, used the new AI-based computer program known as ESMFold to create a public database of 617 million predicted proteins. Proteins are the building blocks of life and of many medicines, required for the function of tissues, organs and cells. Drugs based on proteins are used to treat heart disease, certain cancers and HIV, among other illnesses, and many pharmaceutical companies have begun to pursue new drugs with artificial intelligence. Using AI to predict protein structures is expected to not only boost the effectiveness of existing drugs and drug candidates but also help discover molecules that could treat diseases whose cures have remained elusive.

With ESMFold, Meta is squaring off against another protein-prediction computer model known as AlphaFold from DeepMind Technologies, a subsidiary of Google parent Alphabet. AlphaFold said last year that its database has 214 million predicted proteins that could help accelerate drug discovery. Meta says ESMFold is 60 times faster than AlphaFold, but less accurate. The ESMFold database is larger because it made predictions from genetic sequences that hadn't been studied previously. Predicting a protein's structure can help scientists understand its biological function, according to Alexander Rives, co-author of a study published Thursday in the journal Science and a research scientist at Meta AI. Meta had previously released the paper describing ESMFold in November 2022 on a preprint server. Further reading: What metaverse? Meta says its single largest investment is now in 'advancing AI.'

A Dutch court hearing a class action lawsuit on Wednesday found that a European subsidiary of Meta, Facebook Ireland, improperly used personal data of Dutch citizens between 2010 and 2020, saying the company had "violated the law." From a report: "Personal information was processed for the purposes of advertising when in this case that is not allowed," a summary of the Amsterdam court ruling said. "Personal information was given to third parties without Facebook users being informed and without there being a legal basis to do so." The decision was directed at Facebook Ireland because it is the part of the company that oversees the processing of Dutch user data. The case has not yet progressed to the phase where any damages could be claimed.

Tech giants Google, Amazon and Apple are likely to get a reprieve in Congress this year from efforts to rein in some of the companies' most controversial and allegedly anti-competitive business practices -- even though the legislation has typically enjoyed broad bipartisan support. From a report: The new Republican leadership in the U.S. House doesn't appear to have the appetite to impose tougher antitrust rules on the tech giants to ensure they don't abuse their dominant position in the market to block smaller rivals, Rep. Ken Buck, R-Colo., the former the top Republican on the House Judiciary subcommittee on antitrust issues, said in an interview. The GOP also doesn't want to give the Biden administration more power and resources, House Judiciary Chairman Rep. Jim Jordan, R-Ohio, told CNBC in a separate interview.

"I don't think Speaker McCarthy, Chairman Jordan or Chairman Massie are advocates for the antitrust, pro-competition solution to the Big Tech problem," Buck said, referring to Jordan, House Speaker Kevin McCarthy and Rep. Thomas Massie, who chairs the Judiciary subcommittee on antitrust. Although Buck was next in line to chair the panel as ranking Republican in the previous Congress, Jordan, R-Ohio, selected Massie, R-Ky., to lead the subcommittee this Congress instead. Buck, who has been a vocal critic of the tech giants for years, says tighter antitrust regulations would help create a fairer marketplace for smaller tech firms competing against Amazon, Google, Facebook and other Big Tech companies, which have been accused of using their platforms to promote their own proprietary products or services above competitors. When asked whether his campaign to rein in the tech giants through antitrust and his co-sponsoring of bills with Democrats may be what cost him the chairmanship of the antitrust panel, Buck said, "Nobody ever said that to me but I think it's a fair conclusion to draw."

An anonymous reader writes: Facebook parent company Meta, which emerged as an outspoken advocate of remote work during the pandemic, is encouraging employees to come back to the office. Some early analysis "suggests that engineers who either joined Meta in-person and then transferred to remote or remained in-person performed better on average than people who joined remotely," Chief Executive Officer Mark Zuckerberg said in a statement Tuesday. Zuckerberg cautioned that the data requires further study, but encouraged employees to "find more opportunities to work with your colleagues in person" in the meantime. In 2021, Facebook established a policy that allowed all employees to work remotely even after the pandemic if their jobs could be done outside of an office. Several big tech companies including Amazon, Apple and Twitter have been trying to get workers to return to the office.

Meta plans to cut its workforce by another 10,000 people, withdraw around 5,000 open roles that it has not filled and cancel some projects, company co-founder and CEO Mark Zuckerberg said Tuesday, confirming recent rumors that another round of layoffs was imminent. From a report: The announcement comes just four months after Meta revealed that it was eliminating about 11,000 roles as the social networking giant pushes to become more efficient this year. Combined, this means that Meta has effectively laid off -- or plans to lay-off -- roughly one-quarter of its workforce since the tail-end of last year. Facebook's parent firm said it expects the latest "restructuring" efforts to start in April, and the process to impact business groups in May. Zuckerberg said that the company will also cancel "lower priority projects," adding that it "underestimated the indirect costs" associated with these initiatives.

Meta's head of commerce and financial technologies Stephane Kasriel posted on Twitter that the company will sunset its NFT and digital collectibles features on Instagram and Facebook. TechCrunch reports: This short-lived product only began testing with select Instagram creators last May, plus some Facebook users in June. By July, Meta expanded NFT support on Instagram for creators in 100 countries. Less than a year later, Meta is moving on from NFTs. "We're winding down digital collectibles (NFTs) for now to focus on other ways to support creators, people, and businesses," Kasriel wrote in a Twitter thread.

A Meta spokesperson told TechCrunch that it is shifting its investments away from NFTs toward products like Meta Pay, as well as features that enable creators to earn money directly on Meta platforms, like its tipping feature called gifts. The company also said it is testing ways for creators to earn ad revenue on Reels. "Let me be clear: creating opportunities for creators and businesses to connect with their fans and monetize remains a priority, and we're going to focus on areas where we can make impact at scale, such as messaging and monetization opps for Reels," Kasriel wrote.

Facebook-parent Meta Platforms said on Saturday that it would end availability of news content for Canadians on its platforms if the country's Online News Act passes in its current form. From a report: The "Online News Act," or House of Commons bill C-18, introduced in April last year laid out rules to force platforms like Meta and Alphabet's Google to negotiate commercial deals and pay news publishers for their content. "A legislative framework that compels us to pay for links or content that we do not post, and which are not the reason the vast majority of people use our platforms, is neither sustainable nor workable," a Meta spokesperson said as reason to suspend news access in the country. Meta's move comes after Google last month started testing limited news censorship as a potential response to the bill. Canada's news media industry has asked the government for more regulation of tech companies to allow the industry to recoup financial losses it has suffered in the years as tech giants like Google and Meta steadily gain greater market share of advertising. We've watched this movie before.

"Meta, the parent firm of Facebook and Instagram, is working on a standalone, text-based social network app," reports the BBC.
BR> "It could rival both Twitter and its decentralised competitor, Mastodon." A spokesperson told the BBC: "We're exploring a standalone decentralized social network for sharing text updates...." According to MoneyControl, the new app is codenamed P92, and will allow users to log in through their existing Instagram credentials.

Meta's app will be based on a similar framework to the one that powers Mastodon, a Twitter-like service which was launched in 2016. The new app would be decentralised — it cannot be run at the whim of a single entity, bought or sold....

It was not immediately clear when Meta would roll out the new app.

Cerebral has revealed it shared the private health information, including mental health assessments, of more than 3.1 million patients in the United States with advertisers and social media giants like Facebook, Google, and TikTok. From a report: The telehealth startup, which exploded in popularity during the COVID-19 pandemic after rolling lockdowns and a surge in online-only virtual health services, disclosed the security lapse in a filing with the federal government that it shared patients' personal and health information who used the app to search for therapy or other mental health care services. Cerebral said that it collected and shared names, phone numbers, email addresses, dates of birth, IP addresses and other demographics, as well as data collected from Cerebral's online mental health self-assessment, which may have also included the services that the patient selected, assessment responses, and other associated health information.

Twitter's decline is paving the way for other platforms to build next-generation replacements. And now the biggest player in the game is getting involved: Meta is in the early stages of building a dedicated app for people to post text-based updates. From a report: "We're exploring a standalone decentralized social network for sharing text updates," the company told Platformer exclusively in an email. "We believe there's an opportunity for a separate space where creators and public figures can share timely updates about their interests." News that Meta has been exploring a text-based network was first reported Thursday by MoneyControl. The app is codenamed P92 and will allow users to log in through their existing Instagram credentials, the outlet reported.

Details about the project are scant. The product is still in its earliest stages, sources said, and there is no time frame for it being released. But legal and regulatory teams have already started to investigate potential privacy concerns around the app so they can be addressed before launch, we're told. Adam Mosseri, who runs Instagram, is taking the lead on the project, sources said. The most remarkable aspect of the project is that Meta plans for the network to be decentralized. While the company would not elaborate beyond its statement, in a decentralized network individual users are typically able to set up their own, independent servers and set server-specific rules for how content is moderated. Building a decentralized network could also give Meta the opportunity for its new app to interoperate with other social products -- a previously unheard-of gesture from a company known for building some of the most lucrative walled gardens in the industry's history.

According to Bloomberg, Google wants to build AI into everything to fight OpenAI's ChatGPT. Google issued "a directive that all of its most important products -- those with more than a billion users -- must incorporate generative AI within months."

Ars Technica's Ron Amadeo likens it to the company's failed Google+ playbook from 2011. To combat Facebook's rising popularity, then-Google CEO Larry Page directed employees to build social features into everything. YouTube comments were tied to Google+, Gmail addresses required a Google+ account, Google Search had "+1" buttons, and a "real name" policy was instituted, among other things. "That forced integration strategy was an abject failure, and after a few years of Google's social panic, all of Google+'s integrations were removed, and the service was eventually shut down," writes Amadeo. An anonymous reader shares an excerpt from Amadeo's report: We wrote last month that Google's ChatGPT panic seemed a lot like its response to Google+, and several employees relayed that same sentiment to Bloomberg. Just like with G+, the report added that "current and former employees say at least some Googlers' ratings and reviews will likely be influenced by their ability to integrate generative AI into their work."

AI is one of the few areas of Google that CEO Sundar Pichai is really invested in, with the CEO saying the technology would be "more profound than fire or electricity." Google was, for years, a leader in AI with voice recognition features like the Google Assistant, speech synthesis features like Google Duplex, and mastering the game of Go. Those features debuted years ago, though, and a fear of rolling out imperfect products has meant Google locks a lot of technology away in a lab somewhere. In a 2021 New York Times article that was critical of Pichai's management style, "A common critique among current and former executives is that Mr. Pichai's slow deliberations often feel like a way to play it safe and arrive at a 'no.'" Despite many seeing Pichai as the source of Google's reluctance, the Bloomberg report says the CEO is now taking a more hands-on approach to product development, saying, "The effort has Pichai reliving his days as a product manager, as he's taken to weighing in directly on the details of product features, a task that would usually fall far below his pay grade, according to one former employee."

As for exactly what these forced AI integrations will look like, the report cites a recent YouTube feature that would let people virtually swap outfits. In Alphabet's Q4 2022 (PDF) earnings call, Pichai said the company was "working to bring large language models to Gmail and Docs," so expect to be able to click a few buttons soon and have those apps generate blocks of text. The Bloomberg article quotes one Google employee as saying, "We're throwing spaghetti at the wall, but it's not even close to what's needed to transform the company and be competitive."

The domain name registrar Freenom, whose free domain names have long been a draw for spammers and phishers, has stopped allowing new domain name registrations. KrebsOnSecurity reports: Freenom is the domain name registry service provider for five so-called "country code top level domains" (ccTLDs), including .cf for the Central African Republic; .ga for Gabon; .gq for Equatorial Guinea; .ml for Mali; and .tk for Tokelau. Freenom has always waived the registration fees for domains in these country-code domains, presumably as a way to encourage users to pay for related services, such as registering a .com or .net domain, for which Freenom does charge a fee. On March 3, 2023, social media giant Meta sued Freenom in a Northern California court, alleging cybersquatting violations and trademark infringement. The lawsuit also seeks information about the identities of 20 different "John Does" -- Freenom customers that Meta says have been particularly active in phishing attacks against Facebook, Instagram, and WhatsApp users. The lawsuit points to a 2021 study (PDF) on the abuse of domains conducted for the European Commission, which discovered that those ccTLDs operated by Freenom made up five of the Top Ten TLDs most abused by phishers.

"The five ccTLDs to which Freenom provides its services are the TLDs of choice for cybercriminals because Freenom provides free domain name registration services and shields its customers' identity, even after being presented with evidence that the domain names are being used for illegal purposes," the complaint charges. "Even after receiving notices of infringement or phishing by its customers, Freenom continues to license new infringing domain names to those same customers." Freenom has not yet responded to requests for comment. But attempts to register a domain through the company's website as of publication time generated an error message that reads: "Because of technical issues the Freenom application for new registrations is temporarily out-of-order. Please accept our apologies for the inconvenience. We are working on a solution and hope to resume operations shortly. Thank you for your understanding." Although Freenom is based in The Netherlands, some of its other sister companies named as defendants in the lawsuit names are incorporated in the United States.

It remains unclear why Freenom has stopped allowing domain registration, but it could be that the company was recently the subject of some kind of disciplinary action by the Internet Corporation for Assigned Names and Numbers (ICANN), the nonprofit entity which oversees the domain registrars. In June 2015, ICANN suspended Freenom's ability to create new domain names or initiate inbound transfers of domain names for 90 days. According to Meta, the suspension was premised on ICANN's determination that Freenom "has engaged in a pattern and practice of trafficking in or use of domain names identical or confusingly similar to a trademark or service mark of a third party in which the Registered Name Holder has no rights or legitimate interest."

Facebook's large language model, which is usually only available to approved researchers, government officials, or members of civil society, has now leaked online for anyone to download. From a report: The leaked language model was shared on 4chan, where a member uploaded a torrent file for Facebook's tool, known as LLaMa (Large Language Model Meta AI), last week. This marks the first time a major tech firm's proprietary AI model has leaked to the public. To date, firms like Google, Microsoft, and OpenAI have kept their newest models private, only accessible via consumer interfaces or an API, ostensibly to control instances of misuse. 4chan members claim to be running LLaMa on their own machines, but the exact implications of this leak are not yet clear.

In a statement to Motherboard, Meta did not deny the LLaMa leak, and stood by its approach of sharing the models among researchers. "It's Meta's goal to share state-of-the-art AI models with members of the research community to help us evaluate and improve those models. LLaMA was shared for research purposes, consistent with how we have shared previous large language models. While the model is not accessible to all, and some have tried to circumvent the approval process, we believe the current release strategy allows us to balance responsibility and openness," a Meta spokesperson wrote in an email.

An anonymous reader quotes a report from The Economic Times: Meta, the owner of Facebook andInstagram, is planning a fresh round of layoffs and will cut thousands of employees as soon as this week, according to people familiar with the matter. The world's largest social networking company is eliminating more jobs, on top of a 13% reduction in November, in a bid to become a more efficient organization. In its earlier round of cuts, Meta slashed 11,000 workers in what was its first-ever major layoff.

The company has also been working to flatten its organization, giving buyout packages to managers and cutting whole teams it deems nonessential, Bloomberg News reported in February, a move that is still being finalized and could affect thousands of staffers. The imminent round of cuts is being driven by financial targets and is separate from the "flattening," said the people, who asked not to be identified discussing internal matters. Meta, which has seen a slowdown in advertising revenue and has shifted focus to a virtual-reality platform called the metaverse, has been asking directors and vice presidents to make lists of employees that can be let go, the people said. This phase of layoffs could be finalized in the next week, according to the people.

Meta Platforms' WhatsApp has agreed to be more transparent about changes to its privacy policy introduced in 2021, the European Commission said on Monday, following complaints from consumer bodies across Europe. From a report: The European Consumer Organisation (BEUC) and the European Network of consumer authorities told WhatsApp last year that it had not clarified the changes in plain and intelligible language, violating the bloc's laws. EU members' national regulators can sanction companies for breaches. WhatsApp has now agreed to explain changes to EU users' contracts and how these could affect their rights, and has agreed to display prominently the possibility for users to accept or reject the changes and ensure that users can easily close pop-up notifications on updates. The company also confirmed that users' personal data is not shared with third parties or other Meta companies, including Facebook, for advertising purposes.

Long-time Slashdot reader theodp shares his perspective on the 10th anniversary of Code.org: Remember this?" asks tech-backed Code.org on Twitter as it celebrates its achievements.... "It's the viral video that launched Code.org back in 2013!" Code.org also reminds its 1M Twitter followers that What Most Schools Don't Teach starred tech leaders Bill Gates, Mark Zuckerberg, Jack Dorsey, Tony Hsieh, and Drew Houston.

But 10 years later, the promise of unlimited tech jobs and crazy-fun workplaces promoted in the video by these Poster Boys for K-12 Computer Science hasn't exactly aged well, and may serve as more of a cautionary tale about hubris for some rather than evoke fond memories.

"Our policy at Facebook is literally to hire as many talented engineers as we can find," exclaimed Zuckerberg in the video. But ten years later, Facebook's policy is firing as many employees as it can — 11,000+ and counting. Houston, who sang the praises of working in cool tech workplaces in the video ("To get the very best people we try to make the office as awesome as possible"), went on to make remote work the standard practice at Dropbox, cut 11% of his employees, and reported a $575M loss on unneeded office space. Under pressure, Gates left Microsoft, Dorsey left Twitter, and Hsieh tragically left (Amazon-owned) Zappos, and the companies they co-founded recently unveiled plans for massive layoffs and halted ambitious office expansion plans as tech employees push back on return-to-the-office edicts.

Still, there's no denying the success of what the National Science Foundation called the "amazing marketing prowess" of tech giant supported and directed Code.org when it comes to pushing coding into American classrooms. The nonprofit boasts of having 80M+ student accounts, reported it had spent $74.7M to train 113,000+ K-12 teachers to deliver its K-12 CS curriculum, and has set its sights on making CS a high school graduation requirement in every state by 2030.

Interestingly, concomitant with Code.org's 10th anniversary celebration was the release of a new academic paper — Breaking the Code: Confronting Racism in Computer Science through Community, Criticality, and Citizenship — that provocatively questions whether K-12 CS, at least in its current incarnation, is a feature or a bug. From the paper: "We are currently seeing an unprecedented push of computing into P-12 education systems across the US, with calls for compulsory computing education and changes to graduation requirements.... Although computing creep narratives are typically framed in lofty democratic terms, the 'access' narrative is ultimately a corporate play. Broadening participation in computing serves corporate interests by offering an expanded labor supply from which to choose the most productive workers. It is true that this might benefit an elite subset of BIPOC individuals, but the macroeconomics of the global labor market mean that access to computing is unlikely to ever benefit BIPOC communities at scale. [...] There are several nonprofits invested in the growth of computing, many with mission statements that do explicitly cite equity (and sometimes racial equity, in particular). Some of the larger nonprofits, though, are mainly funded by (and thus ultimately serve) corporate interests (e.g., Code. org).

An anonymous reader quotes a report from Ars Technica: Netflix co-CEO Greg Peters spoke out against a European proposal to make streaming providers and other online firms pay for ISPs' network upgrades. "Some of our ISP partners have proposed taxing entertainment companies to subsidize their network infrastructure," Peters said in a speech Tuesday at Mobile World Congress in Barcelona (transcript). The "tax would have an adverse effect, reducing investment in content -- hurting the creative community, hurting the attractiveness of higher-priced broadband packages, and ultimately hurting consumers," he argued. [...] "ISPs claim that these taxes would only apply to Netflix. But this will inevitably change over time as broadcasters shift from linear to streaming," Peters said at MWC. Sandvine data suggests that nearly half of global Internet traffic is sent by Facebook, Amazon, Google, Apple, Netflix, and Microsoft. Online video accounts for 65 percent of all traffic, and Netflix recently passed YouTube as the top video-traffic generator.

Peters cited Nielsen data showing that "Netflix accounts for under 10 percent of total TV time" in the US and UK while "traditional local broadcasters account for over half of all TV time." Live sports account for much of that. "As broadcasters continue the shift away from linear to streaming, they will start to generate significant amounts of Internet traffic too -- even more than streamers today based on the current scope and scale of their audiences," Peters said. "Broadband customers, who drive this increased usage, already pay for the development of the network through their subscription fees. Requiring entertainment companies -- both streamers and broadcasters -- to pay more on top would mean ISPs effectively charging twice for the same infrastructure." Telcos that receive new payments wouldn't be expected to lower the prices charged to home Internet users, Peters said. "As the consumer group BEUC has pointed out, there is no suggestion these levies would be passed onto consumers in the form of 'lower prices or better infrastructure,'" he said.

Peters said Netflix's "operating margins are significantly lower than either British Telecom or Deutsche Telekom. So we could just as easily argue that network operators should compensate entertainment companies for the cost of our content -- exactly as happened under the old pay-TV model." While telcos claim companies like Netflix don't pay their "fair share," Peters pointed out that Netflix has spent a lot building its own network that reduces the amount of data sent over traditional telecom networks. "We've spent over $1 billion on Open Connect, our own content delivery network, which we offer for free to ISPs," he said. "This includes 18,000 servers with Netflix content distributed across 6,000 locations and 175 countries. So when our members press play, instead of the film or TV show being streamed from halfway around the world, it's streamed from around the corner -- increasing efficiency for operators while also ensuring a high-quality, no-lag experience for consumers." Peters also touted Netflix's encoding technology that cut bit rates in half between 2015 and 2020. While Internet traffic has increased about 30 percent a year, "ISPs have managed this increased consumer usage efficiently while their costs have remained stable," Peters said. "Regulators have highlighted this, too, calling out that infrastructure costs are not sensitive to traffic and that growing consumption will be offset by efficiency gains."