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Data Storage

Backblaze HDD Reliability Stats for Q1 2019 (backblaze.com) 66

AmiMoJo writes: Backblaze's hard drive reliability stats for Q1 2019 are out, and show that Seagate has been improving for some time. It still can't match the long time leader, Hitachi, and had a nasty blip with 4TB drives. The Annualized Failure Rate (AFR) for all the hard drives tested in Q1 was 1.56%. That's as high as the quarterly rate has been since Q4 2017 and its part of an overall upward trend we've seen in the quarterly failure rates over the last few quarters..
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Backblaze HDD Reliability Stats for Q1 2019

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  • Finally! (Score:3, Informative)

    by Anonymous Coward on Wednesday May 08, 2019 @11:28AM (#58557956)

    News for nerds!

    No arguing with the editor's pick on this one.

    • by Anonymous Coward

      Need 2019 reliability stats for tape recorders and punch card readers.

      • I know you can make a recorder out of bamboo, or PVC, but are you sure you can make one out of tape?! Wouldn't that just be a poorly made kazoo?

        And if you punch the card reader, you're probably going to go to jail. I don't give a darn how bad your fortune was.

  • HGST FTW! (Score:1, Informative)

    HGST still continues to be the overall winner.

    Even WD hasn't seemed to be able to ruin them... yet.

    • by slaker ( 53818 )

      A WDC employee I know told me several years ago that HGST operates independently of WDC in terms of its manufacturing and engineering groups. I believe that continues to be true.

      HGST drives are difficult to source in quantity, which is probably why Backblaze deploys as many Seagate drives as they do. I buy several hundred drives a year as well, which is not a huge amount, but it's vastly easier at any point for my distributor to ship out Seagate than Western Digital.

  • When I was working as a computer tech in a store, I fixed laptops. One of the fixes included the replacement of hard drives cause they failed for xyz reason. When you buy a laptop now a days most of the time, you get fujitsu, toshiba or hgst drives by default. I'm surprised to see them on the list of lowest failures ? Of course, laptop drives are usually less than a 1tb so maybe they are dont differently or certain components uses different material. So maybe thats the difference in the failure rate ? Seems
    • Re:really ? (Score:5, Informative)

      by Kjella ( 173770 ) on Wednesday May 08, 2019 @12:02PM (#58558200) Homepage

      Not just different drives, totally different environment. This is all big 3.5" HDDs sitting quietly in storage pods with good cooling. What survives life in a laptop depends more on how rugged it is and how well the OEM implemented cooling than the "native" lifetime. Though with the last price drop I think HDDs in laptops is a thing of the past, little point now unless you're looking at 1TB+ drives.

    • Re:really ? (Score:5, Informative)

      by Solandri ( 704621 ) on Wednesday May 08, 2019 @02:20PM (#58559448)

      When you buy a laptop now a days most of the time, you get fujitsu, toshiba or hgst drives by default.

      There are only three HDD manufacturers - Seagate, Western Digital, and Toshiba. HGST (Hitachi) merged with WD. But regulators made it a condition that they had to sell Hitachi's 3.5" production facilities and sell/license the designs and technology to Toshiba. Previously Toshiba only made 2.5" HDDs, so this condition guaranteed there would be three manufacturers of 3.5" HDDs after the merger instead of two.

      All the other branded HDDs you see - Fujitsu, Samsung, LaCie, etc. - simply buy a hard drive from one of these big three, repackages it, and sells it to you as "theirs."

      And the vast majority of new laptops with HDDs I've been opening up have Seagate drives. There used to be a lot more WD drives a few years ago, but WD has had a terrible head parking issue on their 5400 RPM drives (which includes most of their 2.5" drives including their SSHDs) for about 5 years now. It causes games and even the mouse pointer to intermittently freeze for about a quarter to half second [tomshardware.com]. I think laptop manufacturers have finally figured out that the WD drive is the cause of all the complaints they've been getting about freezing and stuttering on their laptops, and they've been ditching WD drives for Seagate.

      Statistically, to differentiate between a 4% annual failure rate and an 8% annual failure rate with a 95% level of confidence, you need a sample size of about 100 of both drive models. So really, it's only companies which use a large number of drives (like Backblaze) which can reliably produce these kinds of statistics. A repair shop can't because you're only seeing the failures. You'll see more of the popular drives coming in for repair simply because they're popular, not necessarily because they fail more. To calculate a failure rate, you need to know the number of failures AND the number which didn't fail.

  • Thank you for finally posting something that lacks a political narrative. This is actually useful information.

  • by larryjoe ( 135075 ) on Wednesday May 08, 2019 @01:52PM (#58559202)

    As always, this is very interesting data, as it represents the fairly large population that is needed for better statistical analysis. However, Backblaze then fails to present the data along with the measure of statistical confidence that is the entire reason for trusting its numbers more than smaller sample sizes.

    With the confidence intervals, the conclusions change at least for some models. As expected, the drive models with small sample sizes have huge confidence intervals. For example, the HGST HUH721212ALE600 has an estimated AFR of 2.60%, but the 95% confidence interval ranges from 0.07% to 14.48%, so there simply isn't enough collected data to be significant. In contrast, the Seagate ST12000NM0007 also has a high AFR of 2.22% but with a much tighter confidence interval of 1.91% to 2.22%. So, while the AFR for these two drives appear to be high, only the Seagate drive can be shown to have a high AFR with confidence.

    Unfortunately, only 5 out of 15 drive models have upper confidence interval ranges that are less than 100%. So, the conclusions from this data need to be viewed in that context.

  • Data from Backblaze are very relevant, they show actual figures for HDD reliability. Interestingly, this is their first plot showing the (average) age of the disks (in months, I believe) together with the Annualized Failure Rate (AFR).

    I've bothered to plot the numbers of that chart, and interestingly they do not resemble a clear bathtub curve [wikipedia.org]. However, the data in the Age column is the average for all disks from the same model; probably it is mixing both old and new disks, except for very low values. I woul

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