Digital Camera Failures 316
An anonymous reader writes "In the past week, four
major
camera
makers
have quietly published service advisories admitting their digital cameras are
dying. In each case, the flaw appears to involve Sony CCD sensors using epoxy
packaging that eventually lets in moisture. Sony's own cameras are among those
affected, and the company also has dozens of affected camcorder models. Sony is
believed to be picking
up the tab for the repairs for the other camera makers as well, regardless
of warranty status. (If true, a laudable approach.) Given the large numbers of
cameras that are potentially involved, this can't be good news for Sony, who apparently
already is expecting
losses, and who has also recently announced major
layoffs."
sony and lack of QC (Score:5, Interesting)
Figures (Score:1, Interesting)
Re:They're complex. (Score:5, Interesting)
While photography isn't usually a life or death industry, it is 'mission critical' to tons of photographers, magazines, ad agencies, etc. etc. So I would say that your statement is incorrect.
I know I haven't touched a film camera in years, and neither have any of the other photographers at my place of work. In fact, we just made a big deal out of putting our last remaining film camera in a little glass case for posterity.
Good timing! (Score:3, Interesting)
My Canon Powershot A70 just started to exhibit this problem 3 days ago!
I have found out that Canon USA and Canon Canada will both fix the camera, regardless of the warranty status.
This is the 2nd time that I've had to send my camera back for service. The first time was soon after I bought the camera because of a different CCD problem. Despite all of these problems, I still really like the camera and think it was a good purchase. I probably wouldn't think this if they didn't fix this problem for free.
Just my Luck.. (Score:3, Interesting)
And I had the CCD problem, it started about 6 months ago...first the backgrounds went slightly pink on bright shots, then it went a little fuzzy, then it went totally mangled and I couldn't see anything at all.
So I paid to get it fixed, it wasn't cheap...now they are saying they will pick the tab?
I wonder if I can get a refund...
I wish Canon would admit the e18 error (Score:3, Interesting)
Re:That's why I love film (Score:2, Interesting)
Other symptoms also related to this defect? (Score:3, Interesting)
However, lately the camera has developed strange circles in some of its images, especially in certain lighting conditions, or certain atmospheric conditions that we have not been able to really pin down. Most of the time, the images are clear.
The circles or rings seem similar to what you might get with dust somewhere in the lens system near the focal plane; the each circle covers perhaps up to 1/10th of the image area, but many of them are smaller, and some dimmer than others. The next time we use the camera, they don't appear at all!
Could thse perhaps be explained by condensation on the inside of the CCD's window, which only appears in certain temperature or atmospheric pressure situations?
Re:They're complex. (Score:5, Interesting)
How many wedding photographers turn up with a single camera body? You can't stop a wedding to wait for the photographer. The Pros I know take three - a digital SLR, a standard SLR loaded with colour film and a standard SLR with black and white print film.
Re:They're complex. (Score:5, Interesting)
Any professional photographer will bring a backup camera to a shoot. A wedding, s/he should probably have multiple backup cameras.
I was shooting a wedding a few weeks ago and the lens mount on my D2X just broke while I was shooting the bride getting ready. No warning or anything. Lens falls to the floor (lens didn't break, thank goodness, but the plastic hood just shattered- very dramatic). Bride goes "Oh shit!", convinced her wedding pictures were ruined. I just reached into my bag and pulled out my spare, swapped the CF card, and kept shooting. If that camera had failed for whatever reason, I've got a Hasselblad and film in the van.
Happened to me (with pictures!) (Score:5, Interesting)
To quote from the Flickr page: "my only digital camera has finally degraded into a first-class piece of alien surveillance equipment. instant live show, one-button entertainment, subjective electronics."
Broken Dimage X20 (Score:2, Interesting)
Highly exposed areas (like highlights on metallic objects) of the pictures had highly distorted colors (fluorescent green or pink). Moreover, if you would point the camera to a bright light source (for example a tube light), the cameras LCD would start displaying all kinds of weirdly distorted colors.
I'll have this guy know that his camera can be fixed for free... Thanks to
Previous experience with Sony digital camera woes (Score:2, Interesting)
Sony believer (Score:2, Interesting)
It's been exposed to very cold conditions (Colorado Springs) and very hot and humid conditions (South Africa).
The only minor flaw I found is that the battery clip broke off after the 3rd year of use. I carry two batteries and changing batteries all the time must have worn out the clip. I'm still able to close the battery cover so the clip was not really crucial to it's operation.
Re:Happened to me (with pictures!) (Score:3, Interesting)
Re:Dammit!! (Score:2, Interesting)
Re:Dammit!! (Score:2, Interesting)
I cant stand when a customer thinks this way. Sony has said in North America that the problems are rare. If they sell a million cameras and a couple hundred have symptoms, then why replace the rest? For your kids first steps that may come out blurry one day? please. Airlines can save lives during a crash by having rearward facing seats. The increased weight in the fuselage for structural integrity means more money, about 22 million dollars per life saved. They wont shell out for future problems which account to actual lives, and you are bitching about a company not replacing your camera because if, in the rare occurance a problem does arise, you might miss a treasured moment? Go to walmart and buy a 10 dollar disposable camera backup and stop whining.
Re:That's why I love film (Score:3, Interesting)
Apart from the fact that film loses quality as it ages
Huh?
Properly processed film is good for a very long time. We can print negatives from the 19th century that have suffered no degradation at all. I've printed negatives myself from the 1950s. They look as good as new. Better, even, since my enlarger is of better optical quality than was common then, and printing materials are better too.
There are some aspects of digital that are indeed attractive (my Digital Rebel is fun, and takes decent pictures), but for real photography, not snapshots, film is awfully nice, and will be so for some time to come.
...laura