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Hardware Your Rights Online

Logitech Partners With iFixit for Self-Repairs (theverge.com) 28

Hanging on to your favorite wireless mouse just got a little easier thanks to a new partnership between Logitech and DIY repair specialists iFixit. The Verge: The two companies are working together to reduce unnecessary e-waste and help customers repair their own out-of-warranty Logitech hardware by supplying spare parts, batteries, and repair guides for "select products." Everything will eventually be housed in the iFixit Logitech Repair Hub, with parts available to purchase as needed or within "Fix Kits" that provide everything needed to complete the repair, such as tools and precision bit sets. Starting "this summer," Logitech's MX Master and MX Anywhere mouse models will be the first products to receive spare parts. Pricing information has not been disclosed yet, and Logitech hasn't mentioned any other devices that will receive the iFixit genuine replacement parts and repair guide treatment.
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Logitech Partners With iFixit for Self-Repairs

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  • I have found that cats like to hang on & chew upon any dangling cable from your desktop. Mouse cable. Monitor cable. network cable. Speaker cable.

    Yet another reason to consider wireless alternatives.

    • Guitar cables. I keep thinking I've got them all cleaned up after practice, then finding one with a dangling loop that one of the cats has chewed to the point the shielding is gone. I had wireless for my guitars for years, then sold it since I stopped playing out. Foolish. Nobody with cats should ever have cables anywhere the cats can get at them. They are gnawing machines.

    • by torkus ( 1133985 )

      Thinking it through...the wireless chip and antenna is probably significantly less expensive than even the jack, much less cable.

      I still want my headphones jack back though!

    • by PPH ( 736903 )

      I find that to be a problem which solves itself [pinimg.com] eventually.

    • by bjwest ( 14070 )
      Good thing Logitech makes wireless keyboard, mice and trackballs then, huh? I have a few Logitech thumb trackballs that have developed the dreaded double-click syndrome due to the little plastic nipple on the underside of the buttons being too soft to stand up for long. I'd love to be able to purchase a replacement top cover for these and put them back into service.
  • Use screws (Score:4, Insightful)

    by RitchCraft ( 6454710 ) on Wednesday May 17, 2023 @12:10PM (#63529339)

    Not glue. There, now you can fix things.

    • by torkus ( 1133985 )

      Not glue. There, now you can fix things.

      Devils advocate: glue, welded plastic, or other 'make this a solid thing' is often stronger than screwing things together. This reduces weight, size, cost, and complexity in most cases.

      With that said, I would *gladly* take a moderately larger phone with any/all:
      - can be easily repaired
      - has a headphone jack
      - has an easily replaceable battery, ideally without disassembly
      - has a significantly larger battery

    • Logitech is actually pretty good about this. You might have to pull the feet off your mouse to access the screw holes, but they're under there, and everything disassembles easily and goes back together cleanly.

      • While I was curious and opened my mx510 -screws, indeed!-, I pondered installing a USB hub in there and add some storage. Glad I just put the thing together again. Must be 20 years that I've been using it almost daily, and it's still my favorite mouse.

        When I just got it, I was so happy about it that I got the mx700, too. One for the work machine, one for the laptop. They're the exact same mouse, but one is wired the other wireless. With a big chunky charger dock.

        Just superb, to have the exact same mouse and

      • Yep. It's about time for me to reprise my microswitch replacement routine. I've got a m570 and the RMB is failing just like the LMB did three times on the trackman wheel usb that it replaced. At least it's going to be easy.

  • Probably the easiest guides on the site

    Step 1: Throw in trash
    Step 2: Buy something that isn't the premium offering at Walmart

    • Maybe not the cheapest, however I've been very satisfied with all of Logitech gear I've bought over the years and they've lasted well. A trustworthy ROI in my experience.

      And for the fact they're facilitating repairs instead of forcing obsolescence, they should be applauded.

      • I just wish they'd consolidate their software to support older hardware. I shouldn't have to figure out if I need SetPoint, Logitech Gaming software, Logitech settings, Logitech+, etc...

    • Logitech is a bit of a mixed bag and I've had to replace a lot of microswitches, but then the devices last long enough that becomes a problem so perhaps they're doing something right.

      I remember back in the early days, when we still had mice with their own controller cards, Logitech was always the best of the batch. And over the years I've bought a smattering of other devices and never really been as happy with anything else. They're not as fancy as some, but they cost a lot less than most of the fancy pants

      • by Osgeld ( 1900440 )

        they are not bad, never really had been ... but its such a commodity item its not worth fixing

        I have a OEM branded logitech optical mouse on my desk right now that I have been using for years, when it breaks its going in the trash, 12-20 bucks for a replacement over damn near a decade isnt worth the time to dick with it

        from there you kind of jump into the 60-80$ mouses and in that price range there's better options that isnt available in the same store that sells ONN usb 2.0 hubs ( in 2023) and cat food

        that

        • Replacing a microswitch is cheap and easy, you can get it done with any decent iron and a cheap solder sucker. That's what I've been using anyway, ye old WTCP and the cheapest plastic solder sucker from ebay. I like to order the cheapest whatever to see what's wrong with it, sometimes it's hilariously bad, sometimes it's totally fine. This was sort of in between, but I was able to hack it slightly and make it work properly... with aluminum tape

          • by Osgeld ( 1900440 )

            I have worked in electronics for 2 decades I know this

            But lets be realistic... you got a 20$ logi wireless commodity mouse, and after 7 years worth of furious mousing one of the switches start to go bad

            Options
            1)spend time researching exactly what will work as a replacement and ordering it from mouser or digikey for 29 cents then spend 5ish bucks for snail mail
            2)order a already known compatible switch from ebay or whatever and spend 7 bucks and wait for snail mail

            dunno about you but I don't work for free, in

  • I wonder how far back they plan to go. I have a few G9/G9x mice that I've been using for over a decade. I'd love to replace some of the worn bits, I'll be using these until I can no longer find them anywhere.

    • When my G9 stopped working, I replaced it with a G502_Hero. It's the same product line, slightly different visual design, and upgraded (more side buttons, wider DPI range). They removed the swappable shells (the G9 has soft touch and grainy). I found the new braid cable skin does not have the issue I had with the G9, when it became curled and stiff and I had to cut the braid.

      • I like the weight of the G9x with 4 x 7g weights onboard. The 502 maxes out at 5 x 3.6g weights, feels light to me. I don't like the newer featherweight mice. For the most part I cannot make use of the super-high resolution on the latest gaming mice.

  • Half the time I just need an affordable replacement usb dongle. Darn things get lost easily.
    • The newer lines support their standard lightning dongle (which connects multiple devices simultaneously) and standard bluetooth.
      Often people will have the dongle attached to one PC & the bluetooth paired to another, allowing easy switching between devices.

  • They do this after releasing 2 generations of mice that used a faulty lot of switches. Cute.
  • Years ago my K800 keyboard battery wasn't recharging hardly at all. I contacted Logitech and they told me they don't service or sell the "battery pack" and I'd have to get a new keyboard. On the back there's a single screw to take off a panel which houses the "battery pack". I felt adventurous and took the panel off.

    The "battery pack" was actually four individual rechargeable AA batteries. I replaced them and the keyboard it's still going strong to this day.

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