Snap May Be a Camera Company, But Only Its Software Sells (inputmag.com) 5
After just four months, Snapchat is sunsetting future development on its easy-to-use "Pixy" drone, "seemingly in part of a broader effort to cut costs after the company's second-quarter earnings," reports Input Mag. The Wall Street Journal was first to break the news. From the report: Snap isn't alone in suffering under the current economic downturn -- or the long-term effect Apple's App Tracking Transparency has had on the mobile advertising business -- but its struggles with hardware are somewhat unique. Whether it's the Spectacles camera glasses or now the Pixy, Snap's experimental hardware hasn't really caught on in the same way other new hardware has. [Snap CEO Evan Spiegel] was the first to tease possible future Pixys (Pixies?) in an interview with The Verge, noting that Snap even underestimated how many people would want to buy the first version. "Maybe we would make more with version two if people love the original product," Spiegel explained. After the relative failure of the Spectacles from a sales perspective, the Pixy seemed like a corrective product people would be more interested in. "After a couple versions of camera glasses, it just becomes very clear that the market for camera glasses is actually very small and constrained to people who want that first person POV," Spiegel told The Verge. "I think the market for Pixy is bigger."
Snap software continuing to succeed while its hardware struggles puts the company in an odd position. Learning through making hardware, and ideally selling that hardware for a profit, is a big part of its push for an augmented reality future. But if no one's buying it, or it's too expensive to develop in the first place, that's kind of a problem. Snap thinks of itself as a camera company. That might have seemed premature when it was only developing an app, but it's since backed that up with experimental toys, and plenty of exciting acquisitions. It's ironic then, that it maybe got it right the first time. If Google's proved anything with its Pixel phones, it's that the most important camera you own is the software that processes your photos, not the physical hardware itself. For the immediate future, software is working for Snap, and it seems like that's what it's going to be selling.
Snap software continuing to succeed while its hardware struggles puts the company in an odd position. Learning through making hardware, and ideally selling that hardware for a profit, is a big part of its push for an augmented reality future. But if no one's buying it, or it's too expensive to develop in the first place, that's kind of a problem. Snap thinks of itself as a camera company. That might have seemed premature when it was only developing an app, but it's since backed that up with experimental toys, and plenty of exciting acquisitions. It's ironic then, that it maybe got it right the first time. If Google's proved anything with its Pixel phones, it's that the most important camera you own is the software that processes your photos, not the physical hardware itself. For the immediate future, software is working for Snap, and it seems like that's what it's going to be selling.
That's a shame... (Score:4, Interesting)
Pixy actually seemed like a pretty good product.
Of course countless clones from Chinese companies will now flood the market, since the firmware is there, easy to clone. (really, it's just a toy quadcopter like any other, it was only the custom firmware that made it special). American companies are really bad at chasing the long tail.
They can't make them fast enough (Score:2)
The summary here is misleading. The Pixy has been incredibly popular. They are basically impossible to buy and have been sold out since launch.
The problem is not that Snap can't sell them, it is that they can't *MAKE* them. Supply chain challenges has made the backlog grow to untenable levels. If they can't make the things then they can't sell them or make money off them.
Snap isn't alone in suffering (Score:2)
App tracking = no business model (Score:3)
If your hardware & software firm can't make money if it isn't intrusively tracking your customers and selling their meta-PII for to harvesters unrelated to your business then perhaps you didn't have a sustainable business model in the first place and shouldn't be in business.
Not so easy (Score:2)
What, they thought switching from software to hardware would be a snap?