Apple's Amsterdam Store Evacuated After iPad Battery Explodes (9to5mac.com) 237
Slashdot readers radi0man and DeBaas report of an exploding iPad battery in Apple's Amsterdam store. DeBaas writes: An exploding iPad led to the Amsterdam Apple store being evacuated, as reported by 9to5mac and local news in dutch. The store reopened after the fire brigade ventilated the store. 9to5Mac notes that this is the third evacuation this year of an Apple store due to an exploding battery -- the other two were from iPhones. The iPad and its punctured battery were put in a container of sand after it exploded. No major injuries were reported, however, "three employees who experienced trouble breathing were treated by first responders," reports 9to5Mac.
Good advice (Score:5, Funny)
Let the employees take the brunt of the explosion, that's what they're paid for.
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For some reason my quote didn't appear.
As always, don’t attempt to replace a swollen battery. Head in to an Apple store or nearest authorized Apple service provider as soon as possible.
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Makes sense to me (Score:2, Troll)
Everyone else in Amsterdam is lighting up, why can't the iPads get a turn.
Secured in a container of sand (Score:5, Funny)
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I wonder if they have them on aircraft now. I bet there is a fire-proof bag on long haul flights, especially now that charging and power outlets are quite common.
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Uh... that should be standard equipment these days for any electronics store or place people congregate - ALL phones, etc are subject to this. Apple, Samsung, LG, whoever. Damage a lipo and they catch fire...
FINALLY, a voice of reason!!!
Third time... (Score:2)
I didn't hear about the first two. Sounds like Apple fans need to rethink their tired Samsung Note 7 jokes.
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I didn't hear about the first two. Sounds like Apple fans need to rethink their tired Samsung Note 7 jokes.
And given that iPhones in people's homes vastly outnumber iPhones in stores, how big is this problem, really?
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In the store the phone is active all the time, displaying those cheesy screensavers with the screen on max brightness. Heat generation for prolonged periods of time, 7 days a week will likely have a very negative effect on the battery.
They probably don't care about dead batteries in display models of course.
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Let the battery bulge (Score:2)
Make it a little thicker, just so the battery can release gas and bulge rather than explode.
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Click Bait for a Youtube Video Embeded in Article (Score:2)
Click Bait for a Youtube Video Embeded in Article
Go ahead... watch the video.
(perceived) risks (Score:5, Insightful)
If one in a million batteries catches fire per year that seems like a very rare, maybe acceptable risk.
- compared to the risk of _being_ killed by a firearm in the US of about 30 in a million persons per year*1
Apple sold > 200'000'000 iPhones in the last 4 quarters.(*2) So that would mean 200 exploding new iPhones per year.
The press would be all over it, so the real number and thus the risk must be waaaay lower.
Same goes for Samsung and the rest, of course. So move along, nothing to see here. But yes, it's funny that it happened in an Apple Store :)
*1 combining topics Apple and guncontrol, because fire is fun. https://en.wikipedia.org/w/ind... [wikipedia.org]
*2 these numbers are impressive and kind of frightening. https://www.statista.com/stati... [statista.com]
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If one in a million batteries catches fire per year that seems like a very rare, maybe acceptable risk.
- compared to the risk of _being_ killed by a firearm in the US of about 30 in a million persons per year*1
Apple sold > 200'000'000 iPhones in the last 4 quarters.(*2) So that would mean 200 exploding new iPhones per year.
The press would be all over it, so the real number and thus the risk must be waaaay lower.
Same goes for Samsung and the rest, of course. So move along, nothing to see here. But yes, it's funny that it happened in an Apple Store :)
*1 combining topics Apple and guncontrol, because fire is fun. https://en.wikipedia.org/w/ind... [wikipedia.org]
*2 these numbers are impressive and kind of frightening. https://www.statista.com/stati... [statista.com]
The battery was PUNCTURED.
It's right there in TFS, FFS!
Sheesh!
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1 combining topics Apple and guncontrol
I'm so conflicted right now, do I moderate up, do I moderate down? ... This is hard.
it takes courage... (Score:2)
...to use an ipad.
life is like an ipad (Score:2)
you never know which one will blow up.
LiIon batteries are time bombs (Score:2)
The LiIon battery is basically a little hand grenade waiting to go off. We are packing so much energy into such small spaces that there is always a risk of releasing that energy unexpectedly. The problem is you never really know when this release might happen. Through careful manufacturing and quality control we can make such events fairly rare, but the risk will remain.
The biggest issue is we are pushing the boundaries for size and weight at a given storage capacity, making the manufacturing tolerances e
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still getting nearly all the mobile profits.
Only if you don't count the money that flows through all the levels of the Android manufacturing, distribution and aftermarket chain. When you do that, the Android economy dwarfs Apple. And you can say, the Android economy is far more beneficial to the world in general because the money gets spread around a lot more instead of being hogged by one successful (for now) monopolist. Lots of people making lots of money off Android, impossible to deny it, unless of course you happen to be an Apple apologist.
Re: Given the quality of apple products (Score:2)
. . . When you do that, the Android economy dwarfs Apple. . . instead of being hogged by one successful (for now) monopolist.
I do not think that word means what you think it means basing on the rest of your paragraph. In essence youâ(TM)ve debunked yourself.
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Market share is much more important. It is the sole metric that determines the dominance of a platform. The platform with dominance will receive all of the user focus, developer focus and will survive in the long run. iOS devices won't exist in 10 more years whereas Android will thrive.
That's laughable, especially considering that even Google is giving up on Android!
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You know it's possible to survive without dominant market share, right? How the fuck has the Mac been around for 24 years? It's never had more than a 15% market share. And yet, perfectly viable platform.
Somehow Linux survived the 10+ years when everyone was using other things too.
It's almost like you don't know what you are talking about.
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Building codes are not universal to every locality.
Or necessarily adhered to.
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I think you were only seeing what you wanted to see.
"Physician, heal thyself"
Nothing in either the English linked story or the original source point to anything else besides simple battery failure.
Fighting over the semantics of 'punctured' vs 'exploded' is meaningless. Like almost every other li-ion batter 'explosion' in this case the battery didn't actually do a Hollywood explosion and fragment into a thousand pieces. It appears to have followed the same steps of almost every other li-ion battery 'explosion' and simply burst into flames when a small punctur
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It seems that keeping the iPads/iPhones plugged into an electric outlet all the time, and running all the time, has an unexpected outcome
Oh, you mean, like all my Android devices and all my laptops. No fires so far, what's up with Apple?
What's up (Score:2)
Still way ahead of Samsung on the "exploding in inconvenient places" index...
My IOS and Mac devices stay plugged in all the time without issue either... which is worth as much as your anecdote, probably more as being a mobile developer I have several iPads and iPhones some of which are plugged in all the time.
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And you overlooked the idiotic comment blaming the iPad explosion on leaving it plugged in.
While you may be lucky enough to not have your Apple products explode yet, others are not so lucky. [theinquirer.net] Excuse me, but it doesn't take much googling to get the picture that Apple ships more explosive products than Samsung. Samsung took the issue seriously and fixed it. Not this endless denial and whataboutism that we have learned to expect from Apple.
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And you overlooked the idiotic comment blaming the iPad explosion on leaving it plugged in
And you overlooked the "in summer" from the "idiotic comment". Europe is not used to the heat that has been happening recently, and this incident happening in august is certainly not a coincidence.
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And you overlooked the "in summer" from the "idiotic comment".
I will grant you that: don't buy an Apple product if you plan to use it in summer. But are you certain the other months are safe?
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Thermal management should prevent that from happening. Maybe it was holding the battery wrong?
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Actually, it's the very god damn definition of coincidence.
Correlation is not causality, no matter how much you'd like it to be.
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Funny how you pull numbers out your ass just to defend Apple.
Funny how you can't be bothered to do 5 seconds of Googling:
https://discussions.apple.com/... [apple.com]
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Presumably, this happened while replacing the battery. Other than during replacement, there should be no real danger of the packs getting punctured.
That said, this is why we keep complaining about Apple gluing in their LiPo packs. There's no reason for such a tiny pack to be glued in at all, much less glued so strongly that it makes the packs hard to remove. It is a serious safety issue while servicing the devices, because it gr
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slashdot's resident apple shill jumping to the defense of his beloved brand...honestly you'd have to be a monumental retard to dismiss this by "well it hasn't happened to me". even if it did happen to you you apple (and samsung) fanboys are so unthinkingly loyal you'd rather lose a limb than admit your company of choice had any kind of problem.
Honestly, you'd have to be a monumental retard to miss the fact in TFS that this was from a PUNCTURED battery.
But you apparently did.
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The puncture was caused by the battery explosion itself. Batteries don't tend to fragment much when they fail just simply blow out at a single point. Just like when my tire 'exploded' due to faulty construction, even the guy at the garage described the point of weakness where it popped as a puncture.
Both linked articles as well as every other article mentioning this case all describe it as a spontaneous explosion with no outside influences mentioned. The fire departments statement to the reporters blamed
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Speaking of jumping to conclusions, one iPad blows up in the world, and it's not exactly a new model (released in June 2017), and all of a sudden the whole god damn line is defective? After over a year, and millions sold? You're just as dumb as some Apple apologist with that kind of thinking.
Samsung recalled the Note 7 after there were several incidents within a few weeks of launch (and trying to cover those up with NDA riders on settlement payouts, btw).
Why haven't more of them conflagrated by now if the
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It seems that keeping the iPads/iPhones plugged into an electric outlet all the time, and running all the time, has an unexpected outcome
Oh, you mean, like all my Android devices and all my laptops. No fires so far, what's up with Apple?
Lies, as usual.
Apple has no proscription against having their devices plugged into their chargers permanently.
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It seems that keeping the iPads/iPhones plugged into an electric outlet all the time, and running all the time, has an unexpected outcome
Oh, you mean, like all my Android devices and all my laptops. No fires so far, what's up with Apple?
IPads do NOT overcharge when plugged in indefinitely:
https://discussions.apple.com/... [apple.com]
So, STUFF IT, Hater.
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It seems that keeping the iPads/iPhones plugged into an electric outlet all the time, and running all the time, has an unexpected outcome.
That may be the case, if so someone at Apple should be fired for their shithouse battery management electronics.
Moreover we're in summer...
Summer ended 2 weeks ago. The Netherlands has gone back to it's usual chilly windy gloom.
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It seems that keeping the iPads/iPhones plugged into an electric outlet all the time, and running all the time, has an unexpected outcome.
That may be the case, if so someone at Apple should be fired for their shithouse battery management electronics.
Moreover we're in summer...
Summer ended 2 weeks ago. The Netherlands has gone back to it's usual chilly windy gloom.
IPads do NOT overcharge when plugged in continuously.
https://discussions.apple.com/... [apple.com]
The battery was PUNCTURED during replacement. It's right there in TFS, idiot.
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It seems that keeping the iPads/iPhones plugged into an electric outlet all the time, and running all the time, has an unexpected outcome. Moreover we're in summer...
Funny. Apple itself uses dozens, if not hundreds, of iPads as custom machine controllers and data acquisition systems in their R&D and Testing labs. Those are plugged into power 24/7, as are iPads being used in thousands of Kiosks.
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It seems that keeping the iPads/iPhones plugged into an electric outlet all the time, and running all the time, has an unexpected outcome. Moreover we're in summer...
What do the always-plugged-in devices in the consumer area have to do with those brought in for repairs?
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They are strongly correlated to starting fires, when you're an idiot that can't be bothered to think for half a second before blurting out the first thing that comes to mind, no matter how illogical, incorrect, and ill-assumed; and then mashing the submit button.
Myself, I find that people blaming their ignorance of 30+ year old battery charging techniques that have been in use on literally every lithium battery ever in combination with "summer" as the cause of a catastrophic failure of that battery strongly
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Are you daft?
There are literally millions of lithium-ion battery devices plugged into an electric outlet all the time, and running all the time, Apple-made or otherwise. If the charging circuit isn't a massive piece of shit, it won't be charging the battery once full. Literally every single phone, tablet, and laptop does this, and has done this forever.
And what does summer have to do with it? Do you really think that Apple stores don't have any kind of HVAC system? Really?
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But they're Apple, they're amazing.
Samsung were evil when the same thing happened to one of their products.
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There go all the electronic flight bags.
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Aren't they mostly banned anyway? I see signs at airports saying you must remove the batteries from "smart" suitcases, no batteries over a certain size etc.
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Ah, I learned something. Thanks.
All lithium-cobalt battery chemistries (Score:2)
need to be banned for sure. That's always been a good idea.
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Karma. Remember all the Apple fanboys gloating about Note 7 battery issues? Cue payback. I am not a Samsung fanboy by any means, but that performance by Apple folks was just plain galling. Samsung responded to the issue quickly and fairly, let's see what Apple does. (I'm not expecting much.)
Oh, and there were persistent reports of Apple products catching fire, even electrocuting people throughout that same period. Apple just makes me ill.
You're a fucking LIAR.
This was a PUNCTURED battery. It's right there in TFS.
Haters make me sick.
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This was a PUNCTURED battery. It's right there in TFS.
How did the battery become punctured?
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This was a PUNCTURED battery. It's right there in TFS.
How did the battery become punctured?
It was in the process of being replaced, and someone punctured it.
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How did the battery become punctured?
It was in the process of being replaced, and someone punctured it.
It seems like a shame that it's so difficult to replace the battery that even the iDroids can't manage it safely. If only the phone were designed with a user-replaceable battery, then even an Apple user could have done it without a store visit.
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Karma. Remember all the Apple fanboys gloating about Note 7 battery issues?
Well, we all remember Tough Love claiming there was no problem with the Note 7 battery even after dozens of the Samsung we-fixed-the-problem-replacements blew up. And now he feels there is a problem with all batteries in all Apple products, because 3 out of many-hundred-times-as-many-as-Note-7s-ever-shipped Apple batteries blew up after being punctured. Who did you say pays you to post here?
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We all know exactly what apple will do. Blame everyone else except themselves and their product. And the mindless apple police will be on here and other sites telling us how great apple is for doing so.
And they will send out their astroturf squad just like Scientologists to mod down criticism on social networking sites. Why we hate Apple.
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Karma. Remember all the Apple fanboys gloating about Note 7 battery issues? Cue payback. I am not a Samsung fanboy by any means, but that performance by Apple folks was just plain galling. Samsung responded to the issue quickly and fairly, let's see what Apple does. (I'm not expecting much.)
Oh, and there were persistent reports of Apple products catching fire, even electrocuting people throughout that same period. Apple just makes me ill.
Wow, Apple employees with mod points are swarming that one. How to earn karma.
Apple employees at work again, how are they different from scientologists?
Apple employees: if you can't stand critical comments then fix your products. If you don't like being regarded as Scientologists then quit astroturfing social networking sites.
Right now you have some damage control to do, but instead of doing it, you are just creating more damage. This is your one button mind at work, right?
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Scientologists will openly acknowledge they are part of a religion.
While you guys wont. Got it.
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Remember Apple fanboys laughing at the Samsung exploding battery fiasco. Poor Apple Fanboys.
I do, and I remember Apple thugs downmodding my critical comment just like yours. Why we hate Apple, right?
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Remember Apple fanboys laughing at the Samsung exploding battery fiasco. Poor Apple Fanboys.
One damaged iPad explosion in a shop vs hundreds of new phones catching fire in consumer's hands.
I guess Apple fanboys are still laughing.
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Remember Apple fanboys laughing at the Samsung exploding battery fiasco. Poor Apple Fanboys.
Go jam a screwdriver into ANY LiOn/LiPo battery and see what happens...
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There ya go, that's the Apple spirit we have come to know, now go straight up to Tim Cook's office so he can stick a gold star on your forehead.
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There ya go, that's the Apple spirit we have come to know, now go straight up to Tim Cook's office so he can stick a gold star on your forehead.
You realize that you are doing nothing but proving yourself an utter moron.
From TFS:
"The iPad and it's punctured battery..."
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You're breathing it wrong.
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Clearing bucket.
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You misunderstand. Misbehaving silicon is warned to mend its ways or else it'll be joining the other grains. It's rehabilitation sand.
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The iBucket full of Apple Sand, coming to a store near you.
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There is just muck there
Right, iMuck.
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The reason this made news is because it's so uncommon.
Read the comments, including the comments on the linked article. It's not uncommon. If these were cars blowing up then there would be $billions of product liability suits. When this happened to Samsung they fixed it. But this is Apple.
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The reason this made news is because it's so uncommon.
Read the comments, including the comments on the linked article. It's not uncommon. If these were cars blowing up then there would be $billions of product liability suits. When this happened to Samsung they fixed it. But this is Apple.
You claim Apple supporters are Astrotufing; but you DO realize, of course, that about a THIRD of the posts in this "discussion" and from you bashing Apple, right?
And that, DESPITE the fact that TFS specifically mentioned that the battery was PUNCTURED.
You need help. Or maybe just to GTFO.
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DESPITE the fact that TFS specifically mentioned that the battery was PUNCTURED
Punctured by the explosion you lying Apple sack of shit. Said it before, you are a great ambassador for thug gang Apple.
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Wow, there are so many reports of Apple products exploding, how about this one. [consumerist.com] If Apple was an auto company there would be multiple class action suits already. Why do they get a pass?
Message to Apple employees: Do you understand that these posts you downmod remain on the internet to document your disgusting corporate culture? Fix your products.
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It's a numbers game. A quick search shows they've sold over one *billion* iPhones since their inception. How many have caught fire over the years? Ten, twenty? Your troll game is weak.
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How many have caught fire over the years? Ten, twenty?
I know, with plenty of customers you can afford to ignite a few right? What do you imagine would happen if this many Jeeps exploded? Exploding iPhone causes third degree burns on teen's body [dazeddigital.com]
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This is technically your fault but the knowledge of how to keep a battery stored really matters and isn't very common knowledge. Any device with a lithium-ion battery of any kind should not be left on the charger for extended periods, like days or more. If you plan on not using the device, unplug and turn it off. The protection chip on the battery will prevent overcharging but it's a precarious situation that might cause overheating, swelling and explosions potentially the longer it's left charging. Cit
Re:Was the device plugged in for 2-3 years? (Score:5, Informative)
Apple knows this and has built its charging circuits with this in mind. When you plug in a Mac or iOS device, it will charge until full, then charging stops. Then, as long as the device is plugged in, it runs on mains power. When the battery self-discharges to 95% (after a few days), charging starts again. This means the device can be left plugged in indefinitely.
This has been common knowledge among device makers for a decade or more. Every laptop uses a variation on this scheme (and has to, because lots of laptops live their life being plugged in 95% of the time).
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Back in the day laptops came with a removable battery and adequate charger. Many also came with an app that let you control the battery charging, e.g. setting "long life mode" which would maintain around 60% charge (95-100% degrades the pack much more quickly).
Nowadays you just throw the otherwise perfectly good laptop in the trash.
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On this. Part of the reason people didn't figure out their phones were being throttled tight away is that plugging in an iPhone didn't speed it up. Many phones do not have the ability to run directly on mains and route all power through the battery. They essentially can't function if the battery isn't able to feed the device enough current.
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Actually batteries work exactly that way.
It stands to reason that eventually the charger starts to overcharge the cells without knowing that there's vastly reduced headroom.
No it doesn't. The mAh capacity of the battery has no relation at all to it's charging other than with reduced mAh capacity the same charging profile completes faster. The profile is voltage based and does not change over the life of the battery.
Plus there's all sorts of problems with the way the cells are connected. Some will fail ahead of others, but the loss of performance from them is masked by the others and the charger merrily pumps current through the bad cells on the way to the good cells.
Errr no. There's a reason why the cell includes management circuitry at the connectors, and when you use cells that don't, well that's why individual balance connects are brought out to the chargers.
tl;dr I think a proper battery engineer would have their head in their hands at most of the comments in this thread.
Yes I fully agree, but not
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Does this also apply to laptops? Mine (and all the others in the office) is in the dock constantly, so can I look forward to it exploding in the future?
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That's a great first principles example, but phones don't have "protection chips" as much as they have very sophisticated battery management algorithms that among other things are perfectly capable of not putting charge into the battery when not needed.
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This is technically your fault but the knowledge of how to keep a battery stored really matters and isn't very common knowledge. Any device with a lithium-ion battery of any kind should not be left on the charger for extended periods, like days or more. If you plan on not using the device, unplug and turn it off. The protection chip on the battery will prevent overcharging but it's a precarious situation that might cause overheating, swelling and explosions potentially the longer it's left charging. Citation and more details: https://batteryuniversity.com/... [batteryuniversity.com]
Apple claims iPads don't overcharge, period. I think the GP is lying.
https://discussions.apple.com/... [apple.com]
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Right here:
And no I hate Apple as much as the next guy but battery safety, especially when technology that's known to swell/explode/flame when mishandled is more important than a grudge. Please keep blame where it needs to reside.
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Most LiPo charger ICs can be set up to turn OFF once you reach full charge, and turn ON again when you drop below a set level. It your charger IC is set to always trickle charge - you're doing it wrong.
And Apple's charging circuits do exactly what you suggest:
https://discussions.apple.com/... [apple.com]
Re:Was the device plugged in for 2-3 years? (Score:5, Informative)
Right, and that is the responsibility of the charging logic, not the user. Notice that the article did not say "must be cut off by the user".
And no I hate Apple as much as the next guy but battery safety, especially when technology that's known to swell/explode/flame when mishandled is more important than a grudge. Please keep blame where it needs to reside.
Yes, lets. I there are issues with charge cut-off then the blame belongs with the charging logic. It's not like this is a $5 charger from Radio Shack, it has its own full blown computer. It's supposed to know how to do this right. Everybody knows that li-ion batteries can be dangerous. Gasoline is far more dangerous. How often does somebody blow themselves up pumping gas these days?
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When fully charged, the charge current must be cut off.
Which is handled by the charge controller on most devices with lithium battery chemistries...
Please keep blame where it needs to reside.
You mean with the company that used a charge controller that fails to cut off charging current properly when the battery is full? Yeah, I'm pretty sure that's where the blame was placed to begin with.
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When fully charged, the charge current must be cut off.
Which is handled by the charge controller on most devices with lithium battery chemistries...
Please keep blame where it needs to reside.
You mean with the company that used a charge controller that fails to cut off charging current properly when the battery is full? Yeah, I'm pretty sure that's where the blame was placed to begin with.
IPads Don't overcharge, period:
https://discussions.apple.com/... [apple.com]
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This is technically your fault
What utter bullshit. It is the fault of Apple's engineering, that can't safely trickle charge a li-ion battery. I have lots of devices permanently sitting on chargers, everybody does. But don't do that with Apple products unless your fire insurance is all paid up. According to you.
but the knowledge of how to keep a battery stored really matters and isn't very common knowledge. Any device with a lithium-ion battery of any kind should not be left on the charger for extended periods, like days or more. If you plan on not using the device, unplug and turn it off. The protection chip on the battery will prevent overcharging but it's a precarious situation that might cause overheating, swelling and explosions potentially the longer it's left charging.
That is true if you buy from Apple, apparently.
Citation and more details: https://batteryuniversity.com/... [batteryuniversity.com]
Your link doesn't say anything like you just claimed. Are you an Apple employee?
Bullshit:
https://discussions.apple.com/... [apple.com]
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Proceed as soon as possible in an Apple Store...
And return your product. Then buy from a company that takes safety more seriously.