LG Settles Bootloop Lawsuit With $425 Cash Or a $700 Rebate Toward a New LG Phone

Early last year, a class-action lawsuit was filed against LG over bootloop issues affecting their G4 and V10 smartphones. Now, according to a settlement website set up by the law firm Girard Gibbs, members of the lawsuit have received a settlement offer. The only catch is that the settlement is only for plaintiffs of the initial case. Android Police reports: LG is offering plaintiffs either $425 as a cash settlement or a $700 rebate toward the purchase of a new LG phone. That's pretty generous, and it's clear that's going to help offset some of the anger LG's created with this whole incident. If you're one of the plaintiffs, you don't have to mail in your broken phone or anything, you just get the settlement offer, straight up. Members of the class will be contacted shortly with instructions on how to take advantage of the settlement. Payments will be distributed beginning in March.

Class action

[CaptQuark]

Wow. One of the first class action lawsuits that actually had a respectable payout to the plaintiffs. Normally everyone gets about $5 after the lawyers take their fees.

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Re:Class action

[darkain]

Except, it only applies to those already in the class action. For instance, I have a friend with a LG phone listed above that got stuck in a bootloop recently. Sucks to be him! Because he's not in the existing class action, so he gets jack shit.

Re:Class action

[Anonymous Coward]

I have two G4s that bootlooped sitting on my shelf. Didn't even know about the suit.

Re:

[Paradise Pete]

I have a friend with a LG phone listed above that got stuck in a bootloop recently. Sucks to be him! Because he's not in the existing class action, so he gets jack shit.

This does not preclude him from taking action on his own. Considering that LG is already paying on this, he probably has a pretty good chance at some remuneration.

Re: Class action

[CoolDiscoRex]

yes, but if we're not in the class, it means we can still sue. and some of the work has already been done for us. not a great deal for LG.

Re:

[omnichad]

And guess why - it isn't a class action lawsuit. They had a binding arbitration clause in their EULA:

The class action filed by Girard Gibbs against LG was required by order of the federal court in Los Angeles to proceed through individual arbitrations against LG. There is no class action settlement. LG has agreed to extend the warranty as to the bootloop defect to 30 months from the date of purchase. At this time we recommend that you contact LG directly at 800-243-0000 or www.lg.com/us/support. If LG refuses to address your complaint, you are welcome to contact us at [e-mail].

-- Girard Gibbs [wixsite.com]

Re:

[piojo]

I take it this would only pertain to purchases from the US subsidiary?

Re: Class action

[CoolDiscoRex]

subpeona the web logs. LG can't reasonably assert that you read the terms in 3 seconds. and by letting you click through so quickly, they have no good faith reliance on it. its a contract, but not really, no now its a contract again, now its not. wait what is our position again?

Re: Class action

[CoolDiscoRex]

Also, given that upwards of 99% of people would abandon a purchase before reading the 27 page terms, LG's business model depends on people not reading the "Agreement". In fact, you can tell the reasonableness of a law/rule by determining what would happen if everyone obeyed it. What would happen if everyone read every "agreement" they were presented with? The online economy would grind to an overnight halt. Sales would plummet. Jobs would be lost by the millions. It would be pretty easy for even a ha

Re:

[omnichad]

Click? No, the limited warranty was merely a piece of paper in the box with 6pt text. And worse, California courts already had precedent to uphold this.

Sure, LG gives you 30 days to opt out of arbitration post purchase by mail, but unless you pay to send it certified, you have no proof you sent it.

Re:

[AmiMoJo]

Here's hoping that Intel has to make similar pay-outs. New CPU+mobo+RAM+OS isn't cheap.

Re:

[Hal_Porter]

Dude! We're all getting a free i7-9700K!

Is this resolvable by booting into Fastboot?

[Zombie Ryushu]

Is this resolvable by booting into Fastboot, installing TWRP, and Flashing LineageOS+GAppps to the Device?

Re:

[Anonymous Coward]

No, it's stuck at the bootloader so it doesn't even have a chance of going into fastboot.

Had a Nexus 5X 16GB, after the bootloop sent it to LG Support and got a new one with 32GB storage within 4 days so I'm not complaining. Has been running fine for another year now, will hopefully work yet another two years until the Librem 5 gets released and its software starts maturing.

Re:

[zixxt]

No its hardware/main-broad problem.

Re:Is this resolvable by booting into Fastboot?

[Hal_Porter]

Hey Buddy! You're supposed to say 'wife' instead of 'main broad'. Main broads hate being called that.

Has four LG phones that broke within a year

[guacamole]

LG G2 (poor GPS reception, screen developed dead touch spots), LG G3 (speaker stopped working, charger stopped working), LG G3 (radio stopped working), LG Nexus 5X (bootloop).

Never again!

Besides, LG phones use some of the most bloated and hideous ROMs out there (not the case with google nexus), the most bloated, and those sold in USA usually locked to one carrier, and with locked bootloaders.

Insanity

[raymorris]

It's been said the definition of insanity, is doing the same thing over and over again, expecting a different result. That it crazy.

Re:

[lexman098]

I'll see your anecdote about the G3 and raise you mine. I had a G3 which was one of the best phones I've ever had. Great form factor. No hardware problems. The ROM didn't seem bloated to me, just heavily skinned. Great form factor. Maybe you dropped it too much? The only reason I got rid of mine was to get a fingerprint reader.

Re:

[mspohr]

I have a Nexus 5 with the bootloop problem.
Anybody had success in getting LG to fix this?