Apple Will Replace Old iPhone Batteries Regardless of Diagnostic Test Results (macrumors.com) 191
After apologizing to customers for slowing older iPhones down as the batteries degrade, Apple has started offering battery swaps for $29. This has led to some confusion as Apple did not clarify how it qualified batteries as eligible for the discounted replacement, as the Apple Genius Bar uses a diagnostic test to check whether a battery can retain 80 percent of its original capacity at 500 complete charge cycles. According to Mac Rumors, Apple has confirmed that they will replace the battery if your iPhone 6 or later even if it passes a Genius Bar diagnostic test. From the report: Apple has since independently confirmed to MacRumors that it will agree to replace an eligible battery for a $29 fee, regardless of whether an official diagnostic test shows that it is still able to retain less than 80 percent of its original capacity. The concession appears to have been made to mollify the anger of customers stoked by headlines suggesting that Apple artificially slows down older iPhones to drive customers to upgrade to newer models. Anecdotal reports also suggest that customers who paid $79 to have their battery replaced before the new pricing came into effect on Saturday, December 30, will receive a refund from Apple upon request.
Profit as always... (Score:1)
Apple really is the master of profit, you have to give it to them! The reports say it costs them $10 for the battery replacement, so they will charge you $29 and make a few quick million from the whole debacle...
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Repairs cost more than the parts? Stop the presses.
apple is for the dumb (Score:1)
seriously only the dumb will buy apple after this incident, which exposed even to the dumbest in very blatant fashion, what everyone with above average intelligence already knew, apple's total disrespect for its customer base.
apple buyers after this , and all who buy products that prevent repairs and battery changes, are born idiot losers by definition.
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seriously only the dumb will buy apple after this incident, which exposed even to the dumbest in very blatant fashion, what everyone with above average intelligence already knew, apple's total disrespect for its customer base.
apple buyers after this , and all who buy products that prevent repairs and battery changes, are born idiot losers by definition.
Do you even understand what the slowing down does? if you have a bad battery, you have a choice between no phone, or a slow phone.. guess which one is more useful? I think it's actually a smart feature but they handled it quite poorly.
You assume it is smart to buy products that are cheaper; money is not necessarily the main factor when people decide what fits better.
Some of people change phones regularly; I don't care if the battery last for years, nor if I can change it myself. It's totally irrelevant when
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Apple takes steps to ensure my privacy (even from them.) Safari is pretty good out of the box, there's a single checkbox for "don't send stuff to Apple" in the settings, and they let me give apps whatever permissions I want, not whatever they ask for when they install. Android would require learning a new distro, installing it, finding an alternative to GApps (which is supposed to be fairly hard.) All in all, an Android phone is a project. Which would be fine, except I use my phone as a way to get thin
Iphone (Score:2)
Good show on apples behalf...
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I have an old iPhone 4S and a friend of mine just bought 6month ago an iPhone 4Sx (don't know the x ... a brand new iPhone 4).
Actually from the form factor they are my favourites.
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lets not tell everyone that the cost of a battery is likely $5 or less.
yeah, apple's really doing you a FAVOR, right?
(sigh).
soldered down things, glued together shells, FUCK THEM for being so anti-repair. no reason for this other than $$$
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Well, ...
if you like to buy a $5 battery and spend an hour fiddeling with opening your old iPhone, getting the battery out, put the new in and closing it again, and even have fun with it
THEN: you should simply buy such a battery on eBay or Amazon, can't be so hard.
I for my part rather drop it at an Apple store and go into the cinema while they fix it, or sit in the sun with a beer and take a nice meal.
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In the SE and earlier, yes, but after the 7 and up became water resistant it takes more effort if you want to restore that capability. For instance, I tend to take mine into a pool whenever I get around one (not often enough, but still). If I did my own battery I would not trust it could handle that.
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iOS has a bad battery warning system as well, and has had it since iOS 10.2.1. Since there are a few stubborn Slashdotters here who fail to believe this, here is a link to the Apple tech support article for it:
https://support.apple.com/en-u... [apple.com]
What's been missing from this warning is a mention that you will get reduced CPU performance in this state in order to prevent the phone from randomly shutting off when the battery gets below a 40% charge. In my case, the throttling didn't seem to work and my phone (an
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Unfortunately, I got by battery replaced back when they still cost $79. I think that someone at Apple owes me a refund.
I don't know if you saw that bit, but they literally do owe you a refund. They've agreed to refund the difference for people that replaced the battery on a 6 or newer before the discount.
Re:Iphone (Score:4, Interesting)
It's not that the charge is low, which of course there's a warning for, it's that the battery no longer has the ability to handle a surge. What was happening before was that the phone would shut down when a processor-intensive task would be invoked. So Apple made a change in the OS that would instead throttle the CPU in those circumstances, avoiding the shutdown in return for the activity taking a bit longer to execute.
Seems like a reasonable response. Apple's mistake was what it so often it is - they didn't communicate.
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Because if a processor is at 100% and the battery is worn and gives less energy required by the processor, it wont run out faster, it is a physical failure. Essentially a brownout.
"Anger" (Score:4, Insightful)
...the anger of customers stoked by headlines...
Anger stoked by headlines and not facts seems to be key here.
I'd say the low IQ twitter crowd en masse has done it again.
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Would you like to elaborate on what those "facts" are that refute the headlines?
Replaced today without trouble (Score:5, Interesting)
I had my old iPhone 6 battery replaced today for $29+tax. The free "Battery Life" app said the raw data on the battery was about 39% of capacity (700mAh of 1810mAh) while the in-store Apple diag said it was 91% good.. The Apple Genius only asked if I was sure I wanted it replaced. I said, "yes please". Then they gave me the speech about everything is void if they find 3rd party parts in the phone and would NOT replace a non-apple battery at all. It took them 2 hours. After the replacement the free battery app says 100% good (1810mAh of 1810mAh). All I know is the old battery only lasted 15 minutes playing Jedi Challenges... I have not had time to try the new battery yet.
Did you have to sign anything (Score:1)
Re:Did you have to sign anything (Score:4, Informative)
Yes... I signed for the work order and pickup. It was mostly a push about Apple will not cover 3rd party parts or be responsible for any data loss and they may use new or "equivalent" parts. There's a lot of usual service language about warranty and claims and not being responsible for other stuff. I would guess there would be something enforceable about me paying and accepting a discounted battery as the resolution for any performance complaints. I'll take the $30 battery including the labor to install it. I spent more on a new battery for my Android phone and I had to take it apart myself to install it. I think Apple should have been more up front about reducing the CPU speed on old batteries to ensure phone stability and usability. Maybe they would have sold more replacements at full price if they were honest about the battery health vs. performance. My ThinkPad has a battery health tester so I know what's going on and it does not slow my CPU, it just runs for less time until I buy a new battery. Batteries are consumable but companies should not be doing sneaky things to hide the issues.
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Laptops don't go through the same degree of power variance that phones do, and also they are generally configured to run slower on battery anyhow. That's how they can advertise -- and actually deliver -- eight or nine hour run times.
I don't let my hacked Chromebook do any of that shit. No dimming the display, no throttling the CPU, no switching off the WiFi (because it doesn't always switch back on). It still runs three to three and a half hours with a Minecraft server running in the background. That's long
They built something that obeys laws of physics (Score:5, Informative)
If it was my phone, I would still be mad. They built something with a design flaw
The "design flaw" is that batteries are batteries and electronic circuits take a minimum amount of power to run. In other words not a flaw, it's how the real universe works.
The fix they delivered ensured that your phone would not just simply die randomly if the battery was getting really old. Instead it would do it's best to stay on for you.
Phones that are not doing this are screwing you over, because ALL PHONES WORK THIS WAY since they all have electronics and batteries. You can certainly find other makers of phones that let you phone randomly crash as the battery ages - if your preference is random data loss by all means choose that option.
In the meantime Apple users now enjoy not only a sane battery management policy that keeps the phones alive longer, they also enjoy cheap battery replacement.
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If it was my phone, I would still be mad. They built something with a design flaw
The "design flaw" is that batteries are batteries and electronic circuits take a minimum amount of power to run. In other words not a flaw, it's how the real universe works.
This wasn't a design flaw, which is when a design decision results in unexpected behavior. In this case, the results were consistent with the design intent.
The problem is that the intent was not in the user's best interests. Yes, slowing down the system to conserve energy is a good thing, but only if minimal usability is preserved. Otherwise, there is no difference from simply letting the battery drain completely. In either case, the system would be unusable.
In many other systems with consumable parts (
How is it not preserved? (Score:5, Informative)
Yes, slowing down the system to conserve energy is a good thing, but only if minimal usability is preserved
Usability is preserved - the system is slightly slower, but the battery lasts longer than it would have otherwise, and you avoid mysterious crashes under load. Indeed this is the ONLY approach where usability is preserved, if you keep the processor at full speed with shorter battery life you ALSO have the side effect of random phone reboots well before the battery is actually out That is simply less usable.
the system warns the user that the consumable part needs to be replaced.
I totally agree Apple should have done that, and I guess so does Apple because it sounds like they are adding that feature. But you naturally get that signal to some extent simply through shorter battery life as the battery ages (software can only compensate so much and I'm sure they have some floor on processor slowdown that is practical or possible).
The upcoming battery diagnosis tools Apple plans to add to iOS sounds ideal; because it will let anyone judge at any time if they think the battery is degraded about to be worth replacing...
It's worth remembering that these are all issues that surface after about two years of use, before then the battery is usually performing pretty well the whole time.
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I wonder where that crock is located? I have a 6+ with original battery in a heavily used device. Must be 3 years old by now. I have never seen or noticed throttling to occur. That is my apocryphal story and because it is mine, excuse if I scorn what you say as just meaningless blurt.
The Apple software is designed only to slow stuff down while the demand is pegging the supply. That is for a few seconds at worst. And since I seldom play music, download, browse and take photos at the same time (i.e. I
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It's a design flaw.
The original problem was sudden drops in charge level. My girlfriend's iPhone 6 would go from 50% to 2% suddenly. That's because they use voltage to measure battery level, and when old batteries supply a lot of current the voltage drops more than with new ones.
They "fixed" that flaw by slowing the phone down to prevent high current use.
It's a design flaw caused by selecting a battery with a smaller cathode, which has a high voltage drop when aged. Other manufacturers use a battery a fract
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That is funny. I know several electrical engineers intimately. I am pretty sure they would call it a "design choice" not a "design flaw".
For this simple reason. They do not want to get their asses sued off. There are many factors that go into a choice for a battery and they are not all electrical. Since they do not know on what bases that choice was made calling it a flaw would be passing a professional judgement that they are not qualified to make. That is a professional or licenced electrical engine
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They had a problem where the battery % went from 50 to 2 instantly sometimes, or the phone just crashed. I'm sure it wasn't designed to do that. I'm sure they didn't make a choice to have that happen after a year or two.
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A better solution would be free battery replacements. That's what Google did with the only other phone to have this problem, the Nexus 6p.
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And wankery can flood the forum to (in fact that is more common).
The fraud is clear: Apple let customers wlith old iphone versions believe their own phone was faulty, which increased iphone sales. Every customer who upgraded his/her iphone could claim compensation. Apple's excuses won't wash: lying to users about the cause will make them liable; and the slowdown was entirely the result of avoidable design choices - choices not disclosed to users.
No fraud has been demostqrsted. Fraud requires intent, in order to prove fraud your must be able to demonstrate mens rea. I don't think you can so good luck.
The rest of your post is just garbage. You cannot demonstrate the lie that you claim exits and there is no slowdown unless the battery will cause a crash. The lowdown ends the microsecond the stress stops. The alternative would be to let the phone crash. That has dangerous implication
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The first sentence states it would be better solution to... Better for whom? I am going to replace a (still functioning perfectly - 86%) battery next December for $29. At that time it will be about five years old. That sounds pretty damned good to me. Why would I expect a free re-placement on an over 2 year old, out of guarantee battery? Unless I am just a greedy fuck. Is this some sort of entitled millennial meme?
The only phone to have this problem? Erm... Would you like to go see bout all the b
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The sum total of these choices is enough to establish likelihood of intent.
That is just pure self agrandising bullshit. You judge the choices and you decide the guilt. You are right the law does not work that way. You are not the judge. As a rule the law does not treat conspiracy theories well and that is all you have. A silly conspiracy theory that ignores all counter evidence. You have joined the 'get apple' religion and nothing will sway you from your faith.
PS. Would you like to re-evaluate that 'PS" after you have learnt something about scheduling about scheduling, n
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Nope. Your first sentence tells exactly why the comparison is valid. You make all kind of assumptions and then use them as reasoned acts. They are not and you have no idea why Apple does what it does.
But still you make the claim "which is why" and assume it fact. Dubbing you Lennart seems bloody accurate. Same kind of bloody mined "I decide the facts" attitude.
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Because I believe in innocent until proven guilty I am a hypocrite? Ha, ha, ha....
Poor little fascistii
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You are aware that the "throttling" only takes place while the processes demanding the excess draw are active? That the phone is only "slowed down" for the few seconds the battery cannot take the demand?
They do not "slow down older phones" they just stop them from crashing. It is not minimal usability they provide but the maximal capacity that the battery can power second to second
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I see that Jobs' reality distortion field is still alive and well. This is a design flaw. Maybe Apple should have spent some time understanding this law of physics your talking about, and not undersize their batteries. My devices with old batteries don't spontaneously shut down. They may not hold a charge for as long, but they don't just randomly shut the phone down. I get a low battery warning sooner than I did when the device was brand new, but again, the device doesn't randomly shut down.
Not reality distortion - just reality (Score:5, Interesting)
I see that Jobs' reality distortion field is still alive and well. This is a design flaw.
This is reality, not fantasy. The reality is that Android phones as they age suffer from random shutdowns [androidforums.com] even as they keep the processor at full speed, because they have not made the same (recent, iOS11) choices Apple made in regards to battery aging. The iPhone as the battery ages slows down the processor a little so you'll get a longer time of use from the battery, and also avoid random data-killing shutdowns.
Only an Apple Hater could claim they prefer random shutdowns at 20% of battery over any other option. It's people like you that utterly screw over Android users, as technically stupid choices are made for the entire globe so you can keep your CPU maximized....
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The "design flaw" is that batteries are batteries and electronic circuits take a minimum amount of power to run. In other words not a flaw, it's how the real universe works.
Interesting how only Apple's iPhone has this "not a flaw" and how physics and these products show that you can quite easily still provide enough current for the phone to perfectly function at full rates even with a very degraded battery.
As I said countless times, if you can't pull 2+ amps from an ancient lithium battery you've fucked up the design of the battery.
Replacing a battery because the phone won't run for more than an hour is quite a different story. But please cut it with the minimum power bullshit
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The design flaw is that Apple insists on putting batteries in their iphones which are of too little capacity to begin with. In turn, they have to operate them at levels that degrade them much faster than they would have to had they only gone with bigger capacity batteries. And when the inevitable happens (the batteries lost all their capacity due to overutilization) Apple decides to slow down the user's phone in order to pretend everything is fine. Pretend? Yes, because it is totally non-obvious to the user
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(still at profit even with discount)
Evidence? Twenty nine dollars seems pretty cheap to me to have someone else do the dirty work that I don't have time for.
Apple denies their user base any such ability
Evidence? Go to the Apple app store and find out otherwise.
Android batteries? You want to tout Android batteries over Apple batteries? Considering the problems that Samsung have had now there is a new issue...
All Li batteries essentially suck. Except for density of charge which is why we use them.
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The fix they delivered ensured that your phone would not just simply die randomly if the battery was getting really old.
The fix is hiding information from the user and trying to make a problem as invisible as possible.
There's a reason people got pissed at Apple, and not every single other manufacturer that made a battery-powered device over the last 100 years.
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Might I ask exactly what "design flaw" you are talking about?
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You are correct. At $29 they will take a loss on the battery replacements.
So you have access to validated internal cost detail for a company who buys this specific component in massive bulk?
And regardless if you are technically correct here, this move by Apple exists for two reasons; to keep you as a customer, and to maintain share price. Both of those are worth a fuckton more than a few dollars lost on the handful of people who managed to do more than just bitch about their crappy battery life.
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So you have access to validated internal cost detail for a company who buys this specific component in massive bulk?
It would not matter if Apple got them free. The major cost is plant and labour. The cost of an employee and the place for him to do it is way in excess of what apple want ($29) for the service. They probably did not make much at $79. Remember they also have to accept the breakages that happen as an earlier poster mentioned happened to hime. He got a brand new phone for his $29. That was part of the cost of doing business, fixing the phones.
And regardless if you are technically correct here, this move by Apple exists for two reasons; to keep you as a customer, and to maintain share price. Both of those are worth a fuckton more than a few dollars lost on the handful of people who managed to do more than just bitch about their crappy battery life.
Well, you are not wrong in that. But how is Apple wrong in th
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You are correct. At $29 they will take a loss on the battery replacements.
So you have access to validated internal cost detail for a company who buys this specific component in massive bulk?
My guess is it isn't as much as a loss as it is a wash. The part+shipping is probably only about $9. That leaves $20 for labor, building costs, and accidental breakage. $20 likely wouldn't cover all that on an ongoing basis but as the employees are already on the payroll, the building is already there, etc... then it should mostly let them break even while helping with the Public Relations. Throw in a few upsells while people are in the store and they might even come out a little ahead if you only look
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You seem to be assuming that the employees would be doing nothing instead of replacing batteries. If replacing batteries takes them away from other necessary functions, Apple has to hire additional people. If they have to hire too many additional people, they run out of room and have to pay more for the space.
Look up "opportunity cost". Every employee replacing
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You seem to be assuming that the employees would be doing nothing instead of replacing batteries. If replacing batteries takes them away from other necessary functions, Apple has to hire additional people. If they have to hire too many additional people, they run out of room and have to pay more for the space.
No, I'm assuming that $20 mostly covers the labor. Even if they get a mad influx and have to hire a few temps and set up card tables to do it, it should mostly cover the labor. They likely wouldn't expand their space for a temporary extra busy time. Apple is used to temporary surges when they release a new phone, etc. so should already have a plan in place to handle surges.
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I had my old iPhone 6 battery replaced today for $29+tax. The free "Battery Life" app said the raw data on the battery was about 39% of capacity (700mAh of 1810mAh) while the in-store Apple diag said it was 91% good.. The Apple Genius only asked if I was sure I wanted it replaced. I said, "yes please". Then they gave me the speech about everything is void if they find 3rd party parts in the phone and would NOT replace a non-apple battery at all. It took them 2 hours. After the replacement the free battery app says 100% good (1810mAh of 1810mAh). All I know is the old battery only lasted 15 minutes playing Jedi Challenges... I have not had time to try the new battery yet.
I'm going to have an 8 year old iPad battery replaced tomorrow. We'll see what their battery tester says with that. Paying full price for it though. $100.
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I've not seen anywhere that this covers iPad batteries. Due to the sheer volume of space in an iPad there should be plenty of space for a huge battery that can deal with the current spikes produced by the processor, even on a well aged battery. Unless apple chinced out on the batteries in those things and they are mostly full of air.
No, it was not covered under this. But my iPad was acting wonky recently. WHen on battery power you would not be able to type anything it was so slow. I took it in and they tested it an the test indicated that the battery was about to fail, and that it was not aging properly. They replaced the entire device for $100.
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I can see I'm going to have an argument about third party batteries with them then.
My girlfriend had this problem with her original battery, and I told her to get a genuine one but she decided to get a third party replacement for 1/3rd the cost. Now Apple have admitted to this flaw I expect them to install a new, genuine battery. By rights they should do it for free.
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Interesting. I've got an iPhone 6s that's a year and a half old, if not 2 years- I just tried the Battery Life app from "Utilities" (not sure if this is the same battery life app you've mentioned) and my original battery reads, "Perfect" at 99% capacity.
I've read that it's bad for the battery to leave your phone on the charger overnight, which I did with older phones. Reportedly this can overheat the battery and shorten their lifespan. With this phone, I generally only charge it first thing in the morni
But will like for any excuse... (Score:1, Interesting)
to not do it. They denied all seven company 6S pluses I tried today. For most, they claimed the glass wasnâ(TM)t perfect so they wouldnâ(TM)t replace the battery at any price. Another one is missing the volume button so they refused to replace the battery unless we also paid to fix it. Apple wants you to buy a new phone.
What? (Score:2)
What about my iPhone 4, Apple? No free battery replacement for me?
What about my iPhone 3GS?
They are not using this system on those phones (Score:2)
What about my iPhone 4, Apple? No free battery replacement for me?
No, because Apple was only using the new battery management system with the iPhone 6 and above, and then only running iOS 11.
Your older iPhones continue to enjoy the same battery aging issues as every other Android phone maker on the planet, so because Apple did not help you out on older phones you have to replace the batteries yourself when you feel it is time.
Maybe some disgruntled and ill-informed internet mob will target your models of ph
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As I already responded to the OP's comment...iPhone 5/5c users, like myself, have had the same issues after switching to iOS10 and all the subsequent updates. These issues were brought up in Apple's own forums and we were never given a reason or solution to why it was happening. Yet now the iPhone 6's owners get compensation but we don't? Especially with months worth of traceable comments and complaints.
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As I already responded to the OP's comment...iPhone 5/5c users, like myself, have had the same issues after switching to iOS10 and all the subsequent updates.
No. You really have not, because as I JUST EXPLAINED, Apple is using this new power management feature ONLY IN IOS11..
What you are experiencing is simply a battery getting older, as all batteries do, the same thing every Android owner on earth has to deal with also. Batteries get old, that is a simple fact of life, you have to deal with it either by
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Yes, but we are stating that something was ALSO added to iOS10 that gave us battery issues. Which we questioned long before iOS11 was even released. Which was continually ignored and no comment from Apple was ever given to why the problem occurred. Again, well documented on several support forums including Apple Support.
Which makes us wonder whether we weren't the actual beta testers for this iOS11 code. And they just didn't remove it since the 5's were going to be orphaned anyway.
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I wondered the same thing about my 5c. I documented in another Slashdot article the battery degradation which occurred over several months after updating from 8.3.4 to 10.x. In a nutshell, from 90+% down to 60+%.
Others on Apple's Support Forum mentioned the same thing. And over the entire history of the 10.x OS updates.
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My iPhone 3s is still running and it still gets a full days use as anything (and everything) but a phone (no sim). Never had its battery replaced. Only reason it is on the shelf is that it no longer runs current software.
I do not know if Apple would put a new battery in it . But in the case of 3,4, and 5 lines, they have never had this software in them as the cpus did not drink so much. No reason they should be free or discounted.
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It seems I needed to put a /sarcasm at the end of my comment after all.
Cool (Score:2)
I have a refurbished 6S, which I'm now planning on getting a new battery for in December.
What?!?! (Score:2)
There are too many IF's in that sentence.
Sensible but poor communications (Score:4, Informative)
The one thing where they messed up was communications, they should have been transparent about it from the beginning and most people would turn have found it reasonable.
They also have refunds... (Score:5, Informative)
Replaced today with a new iPhone! (Score:3, Informative)
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Wait, a new phone? What about your data and all that?
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Still annoying. Did they give you back your case, SIM card, etc.?
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Brand new or refurbished? Refurbished can look new too. ;) I assume it was the same model.
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Wow, they broke it during the battery replacement. That must be difficult work if it breaks that easily. So they admitted it! Ha.
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Haha. I assume it was working after Apple touched it. I wonder if your repair guy did something to break it. ;)
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Meanwhile I restored it from icloud, all works well. I must say that I thought about reselling it, funding part of a new iPhone X, but I prefer to wait until there is a bigger size future XsPlus or some such.
Electric Vehicle Batteries (Score:2)
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I'd imagine there are two factors. The first is good old exageration on the EV manufactruer's part. The second is that because they are working at a significantly different scale, the batteries last longer. IIRC, there's a specific part of the battery that corrodes/wears out, not the chemistry of the battery. An EV manufacturer could afford to stick several redundant parts in and activate them as needed, keeping the original charge. It would add too much to the mass of the phone, however.
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The problem is that with Apple, function follows form. So in order to build super thin phones, Apple deliberately goes with low capacity batteries to begin with (they also went with too thin anodes, but that would be nitpicking). Since the laws of physics also apple to Apple, these batteries have to be operated at peak most of the time, leading to premature loss of capacity. In contrast, most Android phones come with 3xxx mAh of capacity, leaving lots more room for underutilizing them for longevity. This is
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The problem is that with Apple, function follows form. So in order to build super thin phones, Apple deliberately goes with low capacity batteries to begin with (they also went with too thin anodes, but that would be nitpicking). Since the laws of physics also apple to Apple, these batteries have to be operated at peak most of the time, leading to premature loss of capacity. In contrast, most Android phones come with 3xxx mAh of capacity, leaving lots more room for underutilizing them for longevity.
You have a bit to say there. I have heard of damning with faint praise but you are damning with faint lies.
IPhone 6+ Original battery 2915 mAh at manufacture. As you say not over 3000 but close enough, within 3%. After 3-4 years it is at 2500, 86%. I've not checked other phones so all I can quote is mine. Checking my iPad it is "over 9000", over 10k in fact. You are making a big deal out of very little. I think faint lie describes it well.
When all is said and done, this incident made it clear that Apple's sole focus is on selling their users an iphone per year, no matter what. And slowing down people's phones without telling them what's going on will certainly go a long way to nudge people into buying a new iphone, just to get rid of all the lag on their old phone. This is planned obsolescence at its best, I must say.
I hope to god you never serve on a jury. Where is your eviden
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You have a bit to say there. I have heard of damning with faint praise but you are damning with faint lies.
IPhone 6+ Original battery 2915 mAh at manufacture. As you say not over 3000 but close enough, within 3%. After 3-4 years it is at 2500, 86%. I've not checked other phones so all I can quote is mine.
I can tell you my 6s (not +), was 1715mAh new in July, and is sitting at 1600mAh max capacity now. Assuming the battery supplies a nominal 3.5V, it does seem to be a little skimpy to provide only the capacity of roughly 2 AA cells.
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Evidence of planned obsolescence? Are you asking how he knows that Apple knew that their hardware would fail after a year? What evidence that they knew it would have a diminished life or are you asking for what evidence that they covered it up?
I think it's very clear from all the news coverage that Apple was very well aware that their phones would only last a year and made a choice between the processor and the battery. The processor made it look like they need a newer phone, the battery would have
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I think it's very clear from all the news coverage that Apple was very well aware that their phones would only last a year and made a choice between the processor and the battery.
And that is the issue. You are not honest. It is clear that that is counter to the truth. You are not honest or you are stupid beyond all belief. If that you claim were the truth then how can this 3+ year old iPhone 6 on its original battery that is sitting in front of me exist. You have no evidence for malfeasance and plenty to suggest otherwise.
Fool or liar. Pick one. Only choices you have left yourself.
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Apple Store (Score:2)
What about tablets? (Score:2)
What about their tablets? Sure those are affected by the same problem?
What about the authorized Apple ones? (Score:2)
Best Buy, MicroCenter, etc.? If they will do the same, then how good are they compared to Apple's fixers?
Thank you in advance. :)
iFixIt! (Score:2)
https://ifixit.org/blog/9491/a... [ifixit.org] is also doing $29 for those who want to do it on their own or have someone else do it.
Less is more (Score:2)
Regarding cheap battery replacements (Score:2)
I don't know how that is going in the USA, but I' surprised that you seem not to have the 'cheap chinese repair shops'.
On the other hand we don't have those in Germany either,
I do repairs for electronic equipment usually in Paris. Depending on are you have half a dozen or more phone shops that also offer repairs in the streets, e.g. iPad screen replacement about $40, never checked for Batteries.
I'm in Bangkok right now and replaced my iPad 2 screen for about $60 (2000 TB), a bit expensive ... I guess they
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Consider this - this guy is lying, anonymously, on a web forum, to defend a product that he almost certainly has no personal stake in.
It really ought to punch a hole in time with sheer patheticness. Why it doesn't is an enduring mystery.
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Top marks for telling us the name of the supervisor. That was crucial to the fucking story, as were the hashtags.
Slashdot doesn't use hashtags, mate.
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They will NOT. I went in already for mine and they said I could not get a battery for $29 price because mine past a 1 Minute test they âoesaidâ the did on my phone. When I couldnâ(TM)t understand this answer they gave me Appleâ(TM)s 1-800 number and a VERY rude supervisor named Audrey at this number said she looked up my visit to the Apple store and saw the test results and that they were correct in saying Apple will not honor that price to me. They wouldnâ(TM)t even give my phone a try to see how crappy it is. I literally lay it down and wait for things to load as it spins and spins. My phone also randomly every single day will not respond to the touch screen. Apparently know as âoeTouch diseaseâ. They said they didnâ(TM)t know of that and wanted to replace my screen for $189. I asked them (store & supervisor on phone)to google Apples letter they had published about this issue saying replacing the screen would NOT help and neither of them would do so. Apple is full of crap and ripping off millions of people. #stopappleslies #appleisrippingusoff
You misunderstood the time line and now you are complaining? They will NOT do it now because it is not the time. If you carefully read the blog [theverge.com] posted on ./ last Friday, you would have known that the reduced price will start from late January 2018, not now. Also, others who side with the AC parent didn't carefully read anything as well. I guess it is typical slashdoters these days.
Apple says in its letter that batteries are “consumable components,” and is offering anyone with an iPhone 6 or later a battery replacement for $29 starting in late January through December 2018 - a discount of $50 from the usual replacement cost.
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However, there is labor involved in the replacement, and a certain amount of risk (it's possible to break something, and then the customer gets a replacement phone). How long does it take a tech to change the battery? (I really don't know.) I doubt the fully burden cost of a tech is under $40/hour.