Customer: Dell Denies Speaker Repair Under Warranty, Blames VLC 526
An anonymous reader writes "VLC is incapable of increasing the actual power past 100%, all that is being done is the waveform is being modified to be louder within the allowed constraints. But, that didn't stop Dell from denying warranty service for speaker damage if the popular VLC Media Player is installed on a Dell laptop. Also we got a report that service was denied because KMPlayer was installed on a laptop. The warranty remains valid on the other parts of the laptop. VLC player developer [Jean-Baptiste Kempf] denied the issue with VLC and further claimed that the player cannot be used to damage speakers. How can I convince Dell to replace my laptop speaker which is still in warranty? Or class action is only my option?"
Re:Force them to warrenty whole unit.. (Score:5, Funny)
look, you're not fooling anyone. they stopped selling blanket warrantys years ago.
Re:Force them to warrenty whole unit.. (Score:5, Funny)
What do you mean, "find a way"?
It's a Dell. It's going to fail during the warranty period without requiring any shenanigans from the poster.