Firms Get Away with Selling Untested DRAM 344
peppytech75 writes "Melanie Hollands in IT Manager's Journal reports that 'In recent months, some Asian DRAM memory manufacturers have been getting away with selling untested ("UTT") DRAMs. Disturbingly, the practice seems to be getting traction at the lower portion of the module business. This is being done mostly by Taiwanese DRAM makers, who are undercutting the tier-1 guys by selling untested and unmarked parts.' What's the solution here? Or is there an actual solution to what amounts to pirate companies issuing counterfeit parts?" (IT Manager's Journal, like Slashdot, is part of OSTG.)
If you're stuck with one of these... (Score:5, Informative)
Re:If you're stuck with one of these... (Score:2)
Re:If you're stuck with one of these... (Score:5, Informative)
It's a more updated version of Memtest86 (which was last updated in November!), from the x86-secret team. It'll do the same thing, just that it will identify all the new procs and chipsets better.
http://www.memtest.org/ [memtest.org]
PS: I find if the RAM has any errors, the Modulo-20 test will nail them. Methinks it's test number 11 in Memtest86+.
Re:If you're stuck with one of these... (Score:3, Funny)
just kidding.
Thanks for the information.
Re: (Score:3, Interesting)
Re:If you're stuck with one of these... (Score:3, Insightful)
Re:If you're stuck with one of these... (Score:3, Insightful)
Perhaps it's just a perception thing -- if Windows had been randomly crashing like that I woul
Re:If you're stuck with one of these... (Score:3, Insightful)
Its because Windows and Linux tickle the RAM in different ways.
Re:If you're stuck with one of these... (Score:4, Funny)
Re:If you're stuck with one of these... (Score:5, Informative)
Was windows just getting lucky, or what?
Are you sure it's a RAM issue. I found Redhat, and other distros hard to install when I had my old HP 2x burner. But when I upgraded to my DVD burner, the problems for the most part disappeared. It was as if the drives I was using didn't like the discs I burned, yet windows had no problem what so ever. I could install from my backup discs, never as much as an error making images, the evidence would suggest it made solid discs. To this day it remains a mystery to me, the fact that those discs still had the same problem, but if I copy those files to a HD from the very same discs, no problem.
Another example, I thought I had a bad batch of ram. Tested bad, random reboots after being on for a while, crashing with CPU / memory intensive tasks. Drive me absolutely batty till I swapped out motherboard and the problems disappeared, and when I put in a lower speed chip in the same board, the problems also disappeared. I can only assume based on this evidence that the board in question didn't like running at 166mhz despite the fact that both are based on the same chipset, save the smaller north bridge heat sync.
Re:If you're stuck with one of these... (Score:3, Interesting)
What I found odd, 100% odd was I could do a checksum after I installed Redhat, or Suse, or Debian for that matter, and nothing was wrong. Only during the install stage was there ever an issue. Fortunately you can install via FTP so it's not an issue.
Re:If you're stuck with one of these... (Score:2)
Re:If you're stuck with one of these... (Score:5, Informative)
Just take for example, the internal layout. If you had a 512M chip and you didn't know which cells were adjacent, you would have to write a single bit and read from every other word. We are talking x cells * y reads (*2 for writes). If you read 8 I/O's in parallel (remember I am talking about a chip, not a module) than we have 512M cells * (512/8)*2 = 7.2*10^16 OR 72 megagiga operations. Assuming you can keep about 200MHz worth of useful read/writes (remember most addresses aren't in the same page)than we are talking something like 11 years... for a single test that doesn't cover refresh, voltage/temperature margining.
Oh one more thing. Tou are really not sure if when you write a 1, the device stores it as a high charge or a low charge. Without knowing this, you will have to redo that same pattern a BUNCH of times.
Memtest86 is like a pilot walkaround on a plane. It can spot obvious things, but I sure hope I'm not the first one to fire up that jet engine.
Re:Also try Prime95 (Score:5, Informative)
But Prime95 confirms that no bit anywhere in nearly the complete memory space ever spuriously changes. I have seen plenty of memory that passes metest86 that fails prime95.
Based on my experience, Corsair will replace memory that fails prime95. Mushkin will NOT (despite a "lifetime" warranty); they basically told me that memory can't be expected to be 100% perfect all the time and that prime95 was too strenuous; if it passes memtest86 there will be no replacement. My other modules (from Geil, Samsung, and a few old no-name sticks) have always been perfect. IMO it's unconscionable to sell untested ram given how hard it is to return.
unmarked and untested == pirated? (Score:5, Insightful)
Re:unmarked and untested == pirated? (Score:5, Funny)
Re:unmarked and untested == pirated? (Score:5, Informative)
Re:unmarked and untested == pirated? (Score:5, Insightful)
My neighbour pirated my parking space. That guy pirated my seat on the train. All it means is 'they've got my toys, mummy'.
In the UK, we have big posters at cinemas which declare 'Piracy funds Terrorism'. Which is beautiful, since its 100% true, and depends completely on people misunderstanding it.
Re:unmarked and untested == pirated? (Score:2, Interesting)
Having made a complaint to ASA about the sensationalist ad they show before the feature, I found out the above statement is based entirely on one case where someone alledged to be associated with the IRA was caught selling pirated cassette tapes at a car boot sale. Nothing to do with movies, and hardly a major source of funding for
Re:unmarked and untested == pirated? (Score:5, Interesting)
Re:unmarked and untested == pirated? (Score:5, Insightful)
If these chips sell to people under no false pretense about what they are and there is a market for them then what exactly are they doing wrong
If they are mislabeling them then yes that is very much illegal , but mostly they make no claim to this , If you want to risk buying these chips then fair enough
They are mostly not pirates though and labeling them that because they are undercutting other firms sounds like a dubious marketing ploy. If this hapens then its the fault of the companys such as IBM
If as she says they are being sold as tested moduals then this is illegal and the practice can be stoped fairly easily and is no threat to the Semi conductor bussiness
Re:unmarked and untested == pirated? (Score:3, Insightful)
Pirated = doesn't fit in my current bussiness model.
You want your music in MP3?? PIRATE!!
You like your TIVO?? PIRATE!!!
You want to sell lower quality products at a lower price?? PIRATE!!
You see, it's the commerce equivalent to "terrorist". One size fits all.
We've been burned (Score:3, Insightful)
Re:We've been burned (Score:2)
What's there to know when the task is simply plugging a DIMM in a slot? Dude, it is 2005, it's been really a while since this task required skill.
Learning the hard way (Score:3, Insightful)
If you want it to work right, buy parts from a tier-1 vendor from a reputable reseller. Buying brand-x crap might be cheaper today, but it's more expensive in the long run as you'll have to replace it sooner, and waste more of your time tracking down wierd errors caused by flakey hardware.
I hope the lesson wasn't too expensive for you. Next time, shell out a few extra bucks and get Crucial or Kingston RAM.
For me, great. (Score:5, Interesting)
Re:For me, great. (Score:5, Insightful)
Yes, because waiting for my mail order RAM to turn up, finding it's buggered and then having to spend a month trying to convince the supplier to get their finger out doing their slow-as-treacle RMA procedure is such a good use of my time... (Not to mention the very real chanced that the replacement RAM will be just as screwed)
Re:For me, great. (Score:2, Informative)
(true story - I worked at a computer store. Not that computer stores aren't guilty of reselling returned defective computer parts as new.)
Re:For me, great. (Score:3, Insightful)
I think the only PC shop aroung here is PC World. Lets see, half a gig of Corsair PC2700 memory is listed at 71.96ukp in PC World. Or I can mail order it from dabs.com for 39.18ukp. And it's not as if I have a lot of choice from PC World - they don't even do 1 gig or 2 gig DIMMs. Tell me again why buying from the local shop is better value than mail ordering?
Re:For me, great. (Score:3, Funny)
Whatever. (Score:2, Insightful)
Secondly, how much is your time really worth?
For me, (and I live within 5 miles of multiple PC stores), buying RAM, taking it home, installing it, finding it to be bad (After running a 45 minute or longer Memtest86) and then returning it to the store would more then cost me more then my average hourly rate at the office.
I would rather pay the few extra dollars, get home and have an extremely low chance of installing bad RAM into my PC, then have the possibil
Re:Whatever. (Score:3, Insightful)
Re:Whatever. (Score:2, Funny)
Re:Whatever. (Score:2)
The costs start only when the die appears to be faulty. At worst 1 in 20 case. Then I need to return it to the store, and repeat the procedure. So divide you
Re:Whatever. (Score:2)
Re:For me, great. (Score:2)
Think of it this way. If I want to build a system, I can get $100 of tested ram or $90 for untested ram. Now the $10 difference might sound good, but if it ends
Re:For me, great. (Score:2, Insightful)
If you save $10, remember the chance of getting the faulty RAM is quite low. You -may- spend more on shipping (if you didn't buy
Re:For me, great. (Score:3, Insightful)
When the german C't magazine did a RAM test a few years ago, they worked with a company that specializes in such tests. The used test environment can reportedly (IIRC) simulate borderline conditions and test the module under these. It does also cost a lot more than a
Re:For me, great. (Score:3, Informative)
In fact according to the law he has to give the money for the original RAM back, but he can instead try to 'better afterwards' a.k.a. repair or replac
Re:For me, great. (Score:2)
But this was not my point. I was trying to point out that doing a reliable memory test may take more than just plugging the stick into your mainboard and running a test program. So it may be a good idea to buy from a company that does it's own testing, hopefully to professional standards.
Why do people buy cheap ram? (Score:5, Insightful)
Re:Why do people buy cheap ram? (Score:2)
Re:Why do people buy cheap ram? (Score:4, Informative)
Blatant promotion: I've never had a bad stick from Crucial [crucial.com]
Chip H.
Re:Why do people buy cheap ram? (Score:2)
Crucial has great tech support. (Score:3, Interesting)
Re:Why do people buy cheap ram? (Score:2)
Because when we shop on the net we're trained to seek out the lowest price, at the expense of quality. And it's not exactly like the places selling dodgy RAM will label it as "Dodgy!".
Re:Why do people buy cheap ram? (Score:5, Informative)
Sure it's more expensive, but it's great. If the computer does something strange I know that I can check
However, even if it's ECC I still wouldn't like at all knowing that it's not been tested. ECC has limits to the corrections it can make, after all.
Re:Why do people buy cheap ram? (Score:4, Informative)
On Linux you have the ecc-linux(2.4) and bluesmoke(2.6) kernel patches, which will give you a file in
I suppose there must be some software to get all the features on Windows too, but I don't know where to get it.
That's why we have memtest.. (Score:2)
In 2001? a friend of mine got a great deal at fry's on 1gb DIMMs. This is when memory was PRICY. A weekend of testing found the good ones, the rest went back.
I've had very good luck with cheaper memory. The only time I've been a memory snob is when I bought
Re:That's why we have memtest.. (Score:2)
And this is the "solution" to this whole issue (Score:3, Insightful)
It's a pain for the consumer (to return bad RAM... I've had to do this often enough that I stopped buying RAM from Frys) but the problem will eventually be solved by "evolution" -- compani
Re:Why do people buy cheap ram? (Score:2)
Re:Why do people buy cheap ram? (Score:3, Informative)
Pardon the US prices
Crucial CT6464Z40B 512meg pc3200 $60.00 shipped
Lowest bid 512meg PC3200 $30.00 shipped
Lowest bid 1024meg pc3200 $65 shipped
What do you get with the brand name? Lifetime warranty, assurance of compatibility, known reliability. Good resale value, esp with odd chip types no longer made.
What do you get with the lowest bid? Half the price, might carry a lifetime
Re:Why do people buy cheap ram? (Score:3, Insightful)
1. skip the test phase
2. Let the user complain and exchange faulty item by a wroking one.
3. profit...
The falty ram would get to the trash anyway, in this way they are skiping a pricy test phase and given the burden (and anoyance) to the user and who knows the user may even not notice the problem until is too late to return the bad memory...
Re:Why do people buy cheap ram? (Score:5, Informative)
1. It is obviously some sort of custom memory module unlike any I had ever seen before, and hasn't been manufactured in years and years.
2. It has a Kingston Memory sticker on the front.
So, I decide to see just how good the "lifetime warentee" is. Amazingly enough, they send me an RMA label right away and within days I have a brand new memory module and the system is back up and working perfectly! I was truely amazed that they were still willing to honor their agreement (I've had many bad "lifetime" warentees before where the "lifetime" is defined as 1 year or other BS) without complaint or hesitation.
So what else is new? (Score:5, Funny)
- Did I make first post?
You get what you pay for. (Score:4, Insightful)
Re:You get what you pay for. (Score:2)
Lotsa cheap ram! (Score:4, Informative)
Solution:
Really? (Score:3, Interesting)
Whenever there is competition there will be cost-cutting. The heavier the competition, the heavier the cost-cutting.
Re:Really? (Score:4, Funny)
usually i'd trust him with my computer but that was appalling(ly funny).
It seems a lot of companies do this, not just RAM (Score:3, Informative)
When enough sellers (Score:3, Insightful)
Actually That is wrong (Score:3, Interesting)
Actually that's a fallacy. There's a long established principle in economics that whenever the cost of discernment reaches a critical level the cheap crappy look-alike beats the high quality product. This becomes a run-away situation as the economies of scale kick in as well, making the price differnetial larger and the market flooded with more lousy product increasing the consumers cost of discenrment.
Thi
Freemarket (Score:5, Insightful)
Re:Freemarket (Score:2, Interesting)
which do you think they'll pick
Re:Freemarket (Score:2)
Re:Freemarket (Score:2, Interesting)
Free market does *not* mean you can pass-off your shit as gold until you are caught.
Re:Freemarket (Score:3, Insightful)
Free marketers and libertarians have a saying: "utopia is not an option." Rejecting the free market because it isn't perfect only makes sense if you have a perfect replacement for it. But there is no perfect replacement, especially not meddling dogoodism.
People don't advocate free markets because they expect utoptia, they advocate free markets because they are *free*. Freedom itself is the goal. Not having some whinyass bureacrat telling me what DRA
Nothing New. (Score:5, Insightful)
If your system memory is mission critical, you probably are going to buy top-shelf rather than bargain-basement, aren't you?
In other news... (Score:2)
If the product is clearly marked as untested, it's my responsiblity to test it (and replace if it's faulty). I pay less, I take more work on myself. It's my choice. Or I risk using a faulty device, but that's my choice again.
Of course this cuts into market share of the "quality brand manufacturers", and they aren't happy about that, but that's a perfectly honest competition.
Stupid business practice... or not? (Score:3, Insightful)
How many end users would be remotely interested in doing this stuff? And they say they're going to increase this practise and that others might do the same?
I would imagine factory testing isn't just to check the chips themselves but also to check up on the manufacturing process itself, how low quality are they aiming at? If they're hell bent on producing worthless trinkets they might as well make glass beads.
You got the story all screwed up... (Score:2, Offtopic)
Analogy for the world (Score:5, Insightful)
Re:Analogy for the world (Score:2)
Its the same old problem of people being ill informed and stuborn.
Re:Analogy for the world (Score:3, Funny)
Re:Analogy for the world (Score:2)
Yep (Score:2, Interesting)
Ooooh look at me I'm in the minority.
Re:Analogy for the world (Score:5, Insightful)
Re:Analogy for the world (Score:2)
Simple Solution (Score:5, Insightful)
If there are enough people out there though who DO want the cost saving brought on by buying untested crap - let them! Nobody says you have to buy cheap crap if it's on the shelf. You get what you pay for. You want good quality - pay good money. You want bad quality - pay peanuts.
Basic Economics, really. And it's not as if the likes of Crucial, Corsair, Kingston etc. are doing it.
Why is this even an issue? I think it's commonly accepted wisdom EVERYWHERE that going for the lowest bidder will give you cheap rubbish. Computer components are no different.
As long as they're marked as such (Score:2)
-Jesse
Not necesarily a problem (Score:4, Insightful)
Now, if the chips are not tested AND the DIMMs are not tested, well that's another story...
tests shmests (Score:2, Interesting)
We.. (Score:3, Interesting)
Big Deal... (Score:5, Interesting)
Are they really untested? (Score:2)
The solution is to test it yourself (Score:5, Informative)
For hardware-sellers it's probably more expensive if they have to factor in a certain return-rate (and the overhead for that) so they will look to it that the RAM they buy is ok. That way market forces will work for the benefits of all of us: untested RAM will, in the end, be more expensive than tested RAM. It's much easier and cheaper to do RAMtesting factoryside than having it returned by millions of customers.
Of course that doesn't work if you buy your PC in a supermarket, but even for cheap PCs it's better to configure them yourself than buying crap. That way you can specify exactly where to save money and if anything breaks you get it fixed much quicker.
counterfeit? (Score:2)
Re:counterfeit? (Score:2)
Tom
Commercial beta releases are not just for software (Score:2)
Scary Stuff! (Score:2, Insightful)
This is just another example of sacrificing quality and ultimately safety in the name of a few more dollars (or a lot more dollars if you're really dirty and unethical). Over the last few years, I've been paying more for strong brands I can trust, but with so much cou
Re:Scary Stuff! (Score:3, Funny)
ITMJ? (Score:2)
The End User can't properly test DRAM (Score:4, Interesting)
The greedy assholes running the PC industry should be shot. They are the ones that said that end-users didn't need parity memory anymore because RAM quality was so good. They say end-users don't need ECC. All along, they've been more concerned about their profit margins than the reliability of their products. They aren't the ones who get stuck with a flakey computer that crashes every day, or silently corrupts the user's data, with no indication of the true cause of the problem. They just pocket the money and pass the costs to the end-user. If untested DRAM floods the market, the problem will just get worse.
The cost of ECC memory is trivial in comparison to the time and cost involved in dealing with the consequences of flakey memory.
Memtest is not a memory tester (Score:3, Informative)
Of course, if this is for your games machine or something you upgrade every few months anyway, doesn't matter. But if you think that memory might stick around for a while and get used in a business critical application...well, I wouldn't, that's all.
And yes, I do buy Crucial memory. Given my dislike of rebuilding things late into the night or being stuck without working hardware, it is extremely cheap insurance.
The solution, obviously... (Score:3, Informative)
- A.P.
Vendor Identification Through Data Scramble? (Score:3, Informative)
DRAM is just a bunch of capacitors on a chip. When the chip is powered down for a while, the voltage on the caps leaks towards ground. When the DRAM is powered up, all caps are at ground. Discharge to this state can be accelerated by exposing the die to light.
Here's where it gets interesting: just because a cap is at ground on the die does not mean that you will read a zero out of the chip. With modern folded bitline architectures, half of the cells will read out as zero, and the other half as one. The pattern of 1/0 forms a definite pattern, called the "data scramble" which is a function of the chip architecture, and which will differ from vendor to vendor. Provided that few cells have been overwritten by the PC bootup, you can recover the scramble pattern and possibly identify the vendor.
Remember your old Commodore 64? Power it up, cold, and POKE 53265,59. That will slam the video chip into graphics mode. See the pattern? It's not random. That's the data scramble.
Two DRAM chips having different data scrambles are definitely not the same design. The converse is not true: two DRAM chips having identical data scrambles might be made by the same vendor, but there is a slight chance that two different vendors just happened on the same pattern. I don't know how much variation there is in scramble patterns, but this might be a useful way to trace chips to vendors.
The more technical explanation for scramble patterns: the sense amplifiers in a DRAM chip are essentially differential. The inputs to the sense amp are two bitlines. Each bitline is connected to a different physical column in the memory array. Between cycles, the bitlines are pre-charged to VDD/2. When a row of DRAM is read, one bitline is connected to the cell capacitor and receives an offset charge while the other bitline is held at the reference. The sense amp then "pulls apart" the bitlines, driving the higher one to VDD and the lower one to ground. Depending on which bitline a zero-charged capacitor is connected to, the sense amp can swing one way or the other. The exact connection depends highly on the cell geometry and fabrication process.
Past the sense amp, more fun happens. DRAMs are so dense that the signal from the sense amp requires one or two more levels of amplification before being suitable to drive to pins. To diminish crosstalk effects, the data buses are "twisted" like twisted-pair, which creates further address-dependent inversions in the pattern.
The combination of cell geometry and data bus twist create a vendor-unique pattern. It's unlikely that two vendors with two different designs will happen on the same scramble pattern.
Re:sue happy's dream (Score:2)
Not quite so (Score:3, Insightful)
Have you actually checked that Sapphire uses worse RAM than ASUS? No offense, but somehow I doubt that.
Basically there's a helluva lot of difference between actually having a clue, and just being a slave to brand names.
Sometimes big brand names are actually _worse_ than some of the lower end competitors. (E.g., for the longest time Sony