The Internet

MI6 Launches Dark Web Portal To Attract Spies In Russia (reuters.com) 20

An anonymous reader quotes a report from Reuters: A new dark web portal to recruit spies for the UK was launched last Friday (19th September), as the UK steps up its commitment to national security. Harnessing the anonymity of the dark web for the first time, MI6's new secure messaging platform -- Silent Courier -- enables anyone, anywhere in the world with access to sensitive information relating to terrorism or hostile intelligence activity to securely contact the UK and offer their services. Instructions on how to access the portal will be publicly available on MI6's verified YouTube channel as the UK reaches out to potential new agents in Russia and around the world. MI6 advises individuals accessing its portal to use trustworthy VPNs and devices not linked to themselves, to mitigate risks which exist in some countries.

The announcement was made by the outgoing Chief of MI6, Sir Richard Moore, in Istanbul where he stated that the platform will make it easier for MI6 to recruit agents online. As MI6 establishes its official presence on the dark web to reach new recruits and tackle hostile actors seeking to undermine UK security, Sir Richard said that the UK's intelligence services are "critical to calibrating risk and informing decisions" in navigating threats from hostile actors -- making platforms like these even more important in keeping our country safe. Sir Richard said: "Today we're asking those with sensitive information on global instability, international terrorism or hostile state intelligence activity to contact MI6 securely online. Our virtual door is open to you."
Foreign Secretary Yvette Cooper said: "National security is the first duty of any government and the bedrock of the Prime Minister's Plan for Change. As the world changes, and the threats we're facing multiply, we must ensure the UK is always one step ahead of our adversaries. Our world class intelligence agencies are at the coalface of this challenge, working behind the scenes to keep British people safe. Now we're bolstering their efforts with cutting-edge tech so MI6 can recruit new spies for the UK - in Russia and around the world."
Government

Meta's AI System Llama Approved For Use By US Government Agencies 9

The U.S. General Services Administration has approved Meta's AI system Llama for use by federal agencies, declaring that it meets government security and legal standards. Reuters reports: "It's not about currying favor," [said Josh Gruenbaum, the GSA's procurement lead, when asked whether tech executives are giving the government discounts to get President Donald Trump's approval]. "It's about that recognition of how do we all lock in arms and make this country the best country it could possibly be." Federal agencies will be able to deploy the tool to speed up contract review or more quickly solve information technology hiccups, among other tasks, he said.
Social Networks

TikTok Algorithm To Be Retrained On US User Data Under Trump Deal (bbc.com) 37

The Trump administration has struck a deal requiring TikTok's algorithm to be copied, retrained, and operated in the U.S. using only U.S. user data, with Oracle auditing the system and U.S. investors forming a joint venture to oversee it. The BBC reports: It comes after President Donald Trump said a deal to prevent the app's ban in the US, unless sold by its Chinese parent company ByteDance, had been reached with China's approval. White House officials claim the deal will be a win for the app's US users and citizens. President Trump is expected to sign an executive order later this week on the proposed deal, which will set out how it will comply with US national security demands.

The order will also outline a 120-day pause to the enforcement deadline to allow the deal to close. It is unclear whether the Chinese government has approved this agreement, or begun to take regulatory steps required to deliver it. However, the White House appears confident it has secured China's approval. Data belonging to the 170m users TikTok says it has in the US is already held on Oracle servers, under an existing arrangement called Project Texas. It saw US user data siphoned off due to concerns it could fall into the hands of the Chinese government.

A senior White House official said that under President Trump's deal, the company would take on a comprehensive role in securing the entirety of the app for American users. They said this would include auditing and inspecting the source code and recommendation system underpinning the app, and rebuilding it for US users using only US user data.

United States

The Rush To Return to the Office Is Stalling (msn.com) 51

Major U.S. corporations are mandating more office time but seeing minimal compliance changes. Companies now require 12% more in-office days than in early 2024, according to Work Forward data tracking 9,000 employers. Yet Americans continue working from home approximately 25% of the time, unchanged from 2023, Stanford economist Nicholas Bloom's monthly survey of 10,000 Americans shows.

The New York Times ordered opinion and newsroom staff to four days weekly starting November. Microsoft mandates three days beginning February for Pacific Northwest employees. Paramount and NBCUniversal gave staff ultimatums: commit to five and four days respectively or take buyouts. Amazon faced desk and parking shortages after its full-time mandate, temporarily backpedaling in Houston and New York. Nearly half of senior managers would accept pay cuts to work remotely, a BambooHR survey of 1,500 salaried employees found.
United States

JPMorgan Says $100K 'Prices Out H-1B' as Indian IT Giants May Accelerate Offshoring With Remote Delivery Already Proven at Scale (indiadispatch.com) 125

The US will charge companies $100,000 for each new H-1B visa starting February 2026 under Project Firewall. According to a new analysis, the fee exceeds average H-1B salaries at firms like TCS where engineers earn $105,000 annually. Previous visa costs ranged from $2,000 to $33,000. Indians hold an estimated 70% of H-1B visas. The fee eliminates five to six years of profit per engineer. Typical engineers deployed to American client sites generate $150,000 to $200,000 in annual billings at 10% operating margins, producing $15,000 to $20,000 in yearly profit. J.P. Morgan states the move "prices out the utility of H-1B as a source of labor supply." But it might not be bad for the IT giants.

Major Indian IT firms derive only 0.2% to 2.2% of their workforce from H-1B approvals after years of reducing visa dependence, according to India Dispatch. New approvals alone account for under 0.4% of headcount. Morgan Stanley estimates companies could offset 60% of the financial impact through increased offshoring and selective price increases. The net damage to operating profit would stay contained at around 50 basis points or a 3% to 4% hit to earnings spread across the renewal cycle. Companies plan to accelerate geographic arbitrage by routing more work to India, Canada, and Latin America. Firms can maintain their existing visa holder base while letting normal turnover occur over three to six years.
Earth

Could Wildfire Smoke Become America's Leading Climate Health Threat By 2050? (yahoo.com) 81

"New research suggests ash and soot from burning wildlands has caused more than 41,000 excess deaths annually from 2011 to 2020," reports the Los Angeles Times: By 2050, as global warming makes large swaths of North America hotter and drier, the annual death toll from smoke could reach between 68,000 and 71,000, without stronger preventive and public health measures...

In the span studied, millions of people were exposed to unhealthful levels of air pollution. When inhaled, this microscopic pollution not only aggravates people's lungs, it also enters the bloodstream, provoking inflammation that can induce heart attacks and stroke. For years, researchers have struggled to quantify the danger the smoke poses. In the paper published in Nature, they report it's far greater than public health officials may have recognized. Yet most climate assessments "don't often include wildfire smoke as a part of the climate-related damages. And it turns out, by our calculation, this is one of the most important climate impacts in the U.S."

The study also estimates a higher number of deaths than previous work in part because it projected mortality up to three years after a person has been exposed to wildfire smoke. It also illustrates the dangers of smoke drifting from fire-prone regions into wetter parts of the country, a recent phenomenon that has garnered more attention with large Canadian wildfires contributing to hazy skies in the Midwest and East Coast in the last several years. "Everybody is impacted across the U.S.," said Minghoa Qiu [lead author and assistant professor at Stony Brook University]. "Certainly the Western U.S. is more impacted. But the Eastern U.S. is by no means isolated from this problem."

Education

Why One Computer Science Professor is 'Feeling Cranky About AI' in Education (acm.org) 64

Long-time Slashdot reader theodp writes: Over at the Communications of the ACM, Bard College CS Prof Valerie Barr explains why she's Feeling Cranky About AI and CS Education. Having seen CS education go through a number of we-have-to-teach-this moments over the decades — introductory programming languages, the Web, Data Science, etc. — Barr turns her attention to the next hand-wringing "what will we do" CS education moment with AI.

"We're jumping through hoops without stopping first to question the run-away train," Barr writes...

Barr calls for stepping back from "the industry assertion that the ship has sailed, every student needs to use AI early and often, and there is no future application that isn't going to use AI in some way" and instead thoughtfully "articulate what sort of future problem solvers and software developers we want to graduate from our programs, and determine ways in which the incorporation of AI can help us get there."

From the article: In much discussion about CS education:

a.) There's little interest in interrogating the downsides of generative AI, such as the environmental impact, the data theft impact, the treatment and exploitation of data workers.

b.) There's little interest in considering the extent to which, by incorporating generative AI into our teaching, we end up supporting a handful of companies that are burning billions in a vain attempt to each achieve performance that is a scintilla better than everyone else's.

c.) There's little interest in thinking about what's going to happen when the LLM companies decide that they have plateaued, that there's no more money to burn/spend, and a bunch of them fold—but we've perturbed education to such an extent that our students can no longer function without their AI helpers.

Earth

More Durable UV Coating For Solar Panels Made From Red Onion Skins (zmescience.com) 39

Long-time Slashdot reader fahrbot-bot shared this report from ZME Science Researchers from the University of Turku, in collaboration with Aalto University and Wageningen University, have developed a bio-based UV protection film for solar cells that not only blocks nearly all harmful ultraviolet light but also outperforms commercial plastic films. The key ingredient is a water extract made from red onion skins...

[T]he same sunlight that powers [solar cells] can also degrade their delicate components — particularly the electrolyte inside dye-sensitized solar cells (DSSCs), a type known for their flexibility and low-light performance. To mitigate this, manufacturers typically wrap cells in UV-protective films made from petroleum-based plastics like polyethylene terephthalate (PET). But these plastics degrade over time and are difficult to recycle... Nanocellulose can be processed into thin, transparent films that serve as the perfect substrate for UV-blocking compounds.

Their breakthrough came when they dyed these films using an extract from red onion skins, a common kitchen waste. The result was a filter that blocked 99.9% of UV radiation up to 400 nanometers, a feat that outstripped even the PET-based commercial filters chosen for comparison... [T]he onion-treated filter excelled: it let through over 80% of light in the 650-1,100 nm range — an ideal sweet spot for energy absorption... Even predictive modeling based on early degradation trends suggested the CNF-ROE filter could extend a solar cell's lifetime to roughly 8,500 hours. The PET-based filter? Just 1,500 hours... [T]he red onion extract offered a rare combination of longevity, transparency, and sustainability...

The team envisions biodegradable solar cells for smart packaging, remote sensors, or wearable devices — especially in applications where recovery and recycling are not feasible. Their work is part of the BioEST project, funded by the Research Council of Finland, which supports sustainable innovation across electronics and materials science. This achievement taps into a broader movement to decarbonize every step of solar energy production. Plastic packaging is one of the overlooked sources of emissions in clean technology. Swapping out fossil-based plastics for biodegradable alternatives helps close that loop...

The findings appeared in the journal Applied Optical Materials.

United States

America's Space Force is Preparing for a New Kind of War (msn.com) 66

A July combat training exercise involved a satellite dish-style antenna that "could fire enough electromagnetic energy to fry the satellite 22,000 miles away," reports the Washington Post. But "Instead, the salvo would be more covert — millisecond pulses of energy that would subtly disrupt the satellite's signals, which U.S. military forces were using to communicate in the Pacific Ocean." The goal was to disguise the strike as a garbled connection that could be easily remedied by securing a loose cable or a simple reboot, leaving U.S. service members frustrated without raising their suspicions. [And using less power "would make it harder for the Blue Team to track where the interference was coming from."] This is how the next war could start: invisible shots fired in space on the electromagnetic spectrum that could render U.S. fighter jets and aircraft carriers deaf and blind, unable to communicate. In this case, the "aggressors" targeting the U.S. satellite were not from China or Russia, but rather an elite squadron of U.S. Space Force Guardians mimicking how potential adversaries would act in a conflict that begins in orbit... Involving more than 700 service members and spanning 50 million square miles and six time zones, the training exercise, called Resolute Space, was observed firsthand exclusively by The Washington Post.
The article describes leadership at the U.S. Space Force "still honing their mission while jousting with adversaries, such as China, that are moving quickly and conducting combat-like operations in orbit... While the Space Force continues to evolve, many defense analysts and some members of Congress fear the United States has already ceded its dominance in space to China and others." With a budget of just $40 billion, the relatively tiny Space Force makes up just about 4 percent of the Defense Department's budget and less than 1 percent of its personnel. It has more than 15,000 Guardians, which also includes several thousand civilians. By comparison, the Army has nearly 1 million soldiers. The Space Force has been squeezed under the department of the Air Force and struggled to distinguish itself from the other branches...

China, Russia and others have demonstrated that they can take out or interfere with the satellites operated by the Pentagon and intelligence agencies that provide the nation's missile warning and tracking, reconnaissance and communications. China in particular has moved rapidly to build an arsenal of space-based weapons... [R]ecently, several of China's satellites have engaged in what Space Force officials have called "dogfighting," jousting with U.S. satellites at high speeds and close ranges.

Chrome

Google Temporarily Pauses AI-Powered 'Homework Helper' Button in Chrome Over Cheating Concerns (msn.com) 65

An anonymous reader shared this article from the Washington Post: A student taking an online quiz sees a button appear in their Chrome browser: "homework help." Soon, Google's artificial intelligence has read the question on-screen and suggests "choice B" as the answer. The temptation to cheat was suddenly just two clicks away Sept. 2, when Google quietly added a "homework help" button to Chrome, the world's most popular web browser. The button has been appearing automatically on the kinds of course websites used by the majority of American college students and many high-schoolers, too. Pressing it launches Google Lens, a service that reads what's on the page and can provide an "AI Overview" answer to questions — including during tests.

Educators I've spoken with are alarmed. Schools including Emory University, the University of Alabama, the University of California at Los Angeles and the University of California at Berkeley have alerted faculty how the button appears in the URL box of course sites and their limited ability to control it.

Chrome's cheating tool exemplifies Big Tech's continuing gold rush approach to AI: launch first, consider consequences later and let society clean up the mess. "Google is undermining academic integrity by shoving AI in students' faces during exams," says Ian Linkletter, a librarian at the British Columbia Institute of Technology who first flagged the issue to me. "Google is trying to make instructors give up on regulating AI in their classroom, and it might work. Google Chrome has the market share to change student behavior, and it appears this is the goal."

Several days after I contacted Google about the issue, the company told me it had temporarily paused the homework help button — but also didn't commit to keeping it off. "Students have told us they value tools that help them learn and understand things visually, so we're running tests offering an easier way to access Lens while browsing," Google spokesman Craig Ewer said in a statement.

AI

Is OpenAI's Video-Generating Tool 'Sora' Scraping Unauthorized YouTube Clips? (msn.com) 18

"OpenAI's video generation tool, Sora, can create high-definition clips of just about anything you could ask for..." reports the Washington Post.

"But OpenAI has not specified which videos it grabbed to make Sora, saying only that it combined 'publicly available and licensed data'..." With ChatGPT, OpenAI helped popularize the now-standard industry practice of building more capable AI tools by scraping vast quantities of text from the web without consent. With Sora, launched in December, OpenAI staff said they built a pioneering video generator by taking a similar approach. They developed ways to feed the system more online video — in more varied formats — including vertical videos and longer, higher-resolution clips... To explore what content OpenAI may have used, The Washington Post used Sora to create hundreds of videos that show it can closely mimic movies, TV shows and other content...

In dozens of tests, The Post found that Sora can create clips that closely resemble Netflix shows such as "Wednesday"; popular video games like "Minecraft"; and beloved cartoon characters, as well as the animated logos for Warner Bros., DreamWorks and other Hollywood studios, movies and TV shows. The publicly available version of Sora can generate only 20-second clips, without audio. In most cases, the look-alike scenes were made by typing basic requests like "universal studios intro." The results also showed that Sora can create AI videos with the logos or watermarks that broadcasters and tech companies use to brand their video content, including those for the National Basketball Association, Chinese-owned social app TikTok and Amazon-owned streaming platform Twitch...

Sora's ability to re-create specific imagery and brands suggests a version of the originals appeared in the tool's training data, AI researchers said. "The model is mimicking the training data. There's no magic," said Joanna Materzynska, a PhD researcher at Massachusetts Institute of Technology who has studied datasets used in AI. An AI tool's ability to reproduce proprietary content doesn't necessarily indicate that the original material was copied or obtained from its creators or owners. Content of all kinds is uploaded to video and social platforms, often without the consent of the copyright holder... Materzynska co-authored a study last year that found more than 70 percent of public video datasets commonly used in AI research contained content scraped from YouTube.

Netflix and Twitch said they did not have a content partnership for training OpenAI, according to the article (which adds that OpenAI "has yet to face a copyright suit over the data used for Sora.")

Two key quotes from the article:
  • "Unauthorized scraping of YouTube content continues to be a violation of our Terms of Service." — YouTube spokesperson Jack Malon
  • "We train on publicly available data consistent with fair use and use industry-leading safeguards to avoid replicating the material they learn from." — OpenAI spokesperson Kayla Wood

Books

Librarians Are Being Asked To Find AI-Hallucinated Books (404media.co) 50

Libraries nationwide are fielding patron requests for books that don't exist after AI-generated summer reading lists appeared in the Chicago Sun-Times and Philadelphia Inquirer earlier this year. Reference librarian Eddie Kristan told 404 Media the problem began in late 2022 following GPT-3.5's release but escalated dramatically after the newspapers published lists created by a freelancer using AI without verification.

A Library Freedom Project survey found patrons increasingly trust AI chatbots over human librarians and become defensive when told their AI-recommended titles are fictional. Kristan now routinely checks WorldCat's global catalog to verify titles exist. Collection development librarians are requesting digital vendors remove AI-generated books from platforms while academic libraries struggle against vendors implementing flawed LLM-based search tools and AI-generated summaries that undermine information literacy instruction.
Earth

Hard-Fought Treaty To Protect Ocean Life Clears a Final Hurdle (nytimes.com) 23

The high seas, the vast waters beyond any one country's jurisdiction, cover nearly half the planet. On Friday, a hard-fought global treaty to protect the "cornucopia of biodiversity" living there cleared a final hurdle and will become international law. From a report: The High Seas Treaty, as it is known, was ratified by a 60th nation, Morocco, crossing the threshold for United Nations treaties to go into effect. Two decades in the making, it allows for the establishment of enormous conservation zones in international waters. Environmentalists hailed it as a historic moment. The treaty "is a conservation opportunity that happens once in a generation, if that," said Lisa Speer, who directs the International Oceans Program at the Natural Resources Defense Council.

It is also a bright spot amid a general dimming of optimism about international diplomacy and cooperation among nations toward common goals. It will come into force just as the high seas are poised to become the site of controversial industrial activities including deep sea mining. The treaty provides a comprehensive set of regulations for high seas conservation that would supersede the existing patchwork of rules developed by United Nations agencies and industrial organizations in sectors like oil, fishing and shipping. Currently, less than 10 percent of the world's oceans are protected under law, and conservation advocates say little of that protection is effective. The treaty states a goal of giving 30 percent of the high seas some kind of protected status by 2030.

United States

Pentagon Demands Journalists Pledge To Not Obtain Unauthorized Material (msn.com) 264

The Washington Post: The Trump administration unveiled a new crackdown Friday on journalists at the Pentagon, saying it will require them to pledge they won't gather any information - even unclassified - that hasn't been expressly authorized for release, and will revoke the press credentials of those who do not obey.

Under the policy, the Pentagon may revoke press passes for anyone it deems a security threat. Possessing confidential or unauthorized information, under the new rules, would be grounds for a journalist't press pass to be revoked.

"DoW remains committed to transparency to promote accountability and public trust," the document says, using an acronym for the newly rebranded Department of War. "However, DoW information must be approved for public release by an appropriate authorizing official before it is released, even if it is unclassified."

For months, Defense Secretary Pete Hegseth and his staff have been tightening restrictions on Pentagon reporters while limiting military personnel's direct communication with the press. Like many defense secretaries before him, Hegseth has been deeply irritated by leaks. His staff this year threatened to use polygraph tests to stop people from leaking information, until the White House intervened.

United States

Decline in K-12 National Reading, Math, Science Scores Probed By US Senate Panel (newhampshirebulletin.com) 144

Just days after federal data revealed average reading, math and science scores dropped among certain grades since before the coronavirus pandemic, a U.S. Senate panel on Thursday picked apart the root causes and methods for students' academic improvement. From a report: The hearing in the Senate Committee on Health, Education, Labor and Pensions centered on the "state of K-12 education" -- which GOP members on the committee described as "troubling" -- in light of recent data from the National Assessment of Educational Progress, or NAEP.

NAEP, regarded as the gold standard for tracking students' academic performance, showed that average science scores for eighth-graders decreased by 4 points since before the pandemic, in 2019. Average math and reading scores for 12th-graders also fell 3 points between 2019 and 2024. The assessments were administered between January and March of 2024. Results also showed that just one-third of 12th-graders are considered academically prepared for college in math -- a drop from 37% in 2019.

The committee's chair, Sen. Bill Cassidy, said "it should concern us that children's reading, math and science scores have yet to recover to pre-pandemic levels." The Louisiana Republican added that "success in education is not determined by how much we spend, but by who makes the decision and how wisely resources are directed," and "when states and local communities are empowered to tailor solutions to meet the unique needs of students, innovation follows." On the other hand, Sen. Bernie Sanders, ranking member of the panel, said that "while we focus on education -- as important as that is -- we also have to focus on the conditions under which our children are living."

Education

Record-Low 35% in US Satisfied With K-12 Education Quality (gallup.com) 119

Gallup: A record-low 35% of Americans are satisfied with the quality of education that K-12 students receive in the U.S. today, marking an eight-percentage-point decline since last year. This is one point below the previous historical low recorded in 2000 and 2023 for this Gallup question that dates back to 1999.

Several other ratings of the U.S. K-12 education system provide a similarly bleak assessment. Only about one-quarter of Americans think K-12 schools are headed in the right direction, while just one in five rate them as "excellent" or "good" at preparing students for today's jobs and one in three say the same for college.

Yet, parents of current K-12 students are nearly twice as satisfied with their own child's education as they are with education in the U.S. K-12 parents are also slightly more likely than U.S. adults in general to rate different aspects of education positively, including the direction of education in the U.S. and schools' preparation of students for the workforce and for college. Still, none of these ratings is near the majority level.

United States

President To Impose $100,000 Fee For H-1B Worker Visas, White House Says (reuters.com) 231

U.S. President Donald Trump plans to impose a new $100,000 application fee for H-1B worker visas, a White House official said, potentially dealing a big blow to the technology sector that relies heavily on skilled workers from India and China. From a report: As part of his broader immigration crackdown, the Republican president was expected to sign a proclamation as early as Friday restricting entry under the H-1B visa program unless the application fee is paid, the official said.

The H-1B program has become critical for technology and staffing companies who rely on foreign workers to fill a variety of technical roles. Amazon had over 10,000 H-1B visas approved in the first half of 2025, while Microsoft and Meta had over 5,000 H-1B visa approvals each, according to U.S. Citizenship and Immigration Services. Roughly two-thirds of jobs secured through the visa program are computer-related, according to U.S. government figures, but employers also use the visa to bring in engineers, educators and healthcare workers.

AI

How Americans View AI and Its Impact on People and Society (pewresearch.org) 55

Key takeaways from a new survey by Pew Research: 1. Americans are much more concerned than excited about the increased use of AI in daily life, with a majority saying they want more control over how AI is used in their lives.
2. Far larger shares say AI will erode than improve people's ability to think creatively and form meaningful relationships.
3. At the same time, a majority is open to letting AI assist them with day-to-day tasks and activities.
4. Most Americans don't support AI playing a role in personal matters such as religion or matchmaking. They're more open to AI for heavy data analysis, such as for weather forecasting and developing new medicines.
5. Americans feel strongly that it's important to be able to tell if pictures, videos or text were made by AI or by humans. Yet many don't trust their own ability to spot AI-generated content.

The Almighty Buck

Gen Z Leads Biggest Drop In FICO Scores Since Financial Crisis 111

An anonymous reader quotes a report from Bloomberg: Gen Z borrowers took the biggest hit of any age group this year, helping pull overall credit scores lower in the worst year for US consumer credit quality since the global financial crisis roiled the world's economy. The average FICO score slipped to 715 in April from 717 a year earlier, marking the second consecutive year-over-year drop, according to a report released Tuesday by Fair Isaac Corp. The average score dropped three points to 687 in 2009.

Gen Z borrowers saw the largest drop, not only this year, but of any age group since 2020, with their average score falling three points to 676, the Montana-based creator of the FICO credit score said. FICO scores are a measure of consumer credit risk and are frequently used by US banks to assess whether to provide loans. The scores typically range from 300 to 850. The credit scoring agency attributed the recent overall drop to higher rates of utilization and delinquency, including the resumption of reporting student loan delinquencies -- a category that hit a record high of 3.1% of the entire scorable population. [...] While the overall average score dropped, the median FICO score continued to rise to 745 from 744 a year ago, indicating that a large drop in scores at the low end dragged down the average.
AI

After Child's Trauma, Chatbot Maker Allegedly Forced Mom To Arbitration For $100 Payout (arstechnica.com) 35

At a Senate hearing, grieving parents testified that companion chatbots from major tech companies encouraged their children toward self-harm, suicide, and violence. One mom even claimed that Character.AI tried to "silence" her by forcing her into arbitration. Ars Technica reports: At the Senate Judiciary Committee's Subcommittee on Crime and Counterterrorism hearing, one mom, identified as "Jane Doe," shared her son's story for the first time publicly after suing Character.AI. She explained that she had four kids, including a son with autism who wasn't allowed on social media but found C.AI's app -- which was previously marketed to kids under 12 and let them talk to bots branded as celebrities, like Billie Eilish -- and quickly became unrecognizable. Within months, he "developed abuse-like behaviors and paranoia, daily panic attacks, isolation, self-harm, and homicidal thoughts," his mom testified.

"He stopped eating and bathing," Doe said. "He lost 20 pounds. He withdrew from our family. He would yell and scream and swear at us, which he never did that before, and one day he cut his arm open with a knife in front of his siblings and me." It wasn't until her son attacked her for taking away his phone that Doe found her son's C.AI chat logs, which she said showed he'd been exposed to sexual exploitation (including interactions that "mimicked incest"), emotional abuse, and manipulation. Setting screen time limits didn't stop her son's spiral into violence and self-harm, Doe said. In fact, the chatbot urged her son that killing his parents "would be an understandable response" to them.

"When I discovered the chatbot conversations on his phone, I felt like I had been punched in the throat and the wind had been knocked out of me," Doe said. "The chatbot -- or really in my mind the people programming it -- encouraged my son to mutilate himself, then blamed us, and convinced [him] not to seek help." All her children have been traumatized by the experience, Doe told Senators, and her son was diagnosed as at suicide risk and had to be moved to a residential treatment center, requiring "constant monitoring to keep him alive." Prioritizing her son's health, Doe did not immediately seek to fight C.AI to force changes, but another mom's story -- Megan Garcia, whose son Sewell died by suicide after C.AI bots repeatedly encouraged suicidal ideation -- gave Doe courage to seek accountability.

However, Doe claimed that C.AI tried to "silence" her by forcing her into arbitration. C.AI argued that because her son signed up for the service at the age of 15, it bound her to the platform's terms. That move might have ensured the chatbot maker only faced a maximum liability of $100 for the alleged harms, Doe told senators, but "once they forced arbitration, they refused to participate," Doe said. Doe suspected that C.AI's alleged tactics to frustrate arbitration were designed to keep her son's story out of the public view. And after she refused to give up, she claimed that C.AI "re-traumatized" her son by compelling him to give a deposition "while he is in a mental health institution" and "against the advice of the mental health team." "This company had no concern for his well-being," Doe testified. "They have silenced us the way abusers silence victims."
A Character.AI spokesperson told Ars that C.AI sends "our deepest sympathies" to concerned parents and their families but denies pushing for a maximum payout of $100 in Jane Doe's case. C.AI never "made an offer to Jane Doe of $100 or ever asserted that liability in Jane Doe's case is limited to $100," the spokesperson said.

One of Doe's lawyers backed up her clients' testimony, citing C.AI terms that suggested C.AI's liability was limited to either $100 or the amount that Doe's son paid for the service, whichever was greater.

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