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Social Networks

Supreme Court Poised To Reconsider Key Tenets of Online Speech (nytimes.com) 241

The cases could significantly affect the power and responsibilities of social media platforms. From a report: For years, giant social networks like Facebook, Twitter and Instagram have operated under two crucial tenets. The first is that the platforms have the power to decide what content to keep online and what to take down, free from government oversight. The second is that the websites cannot be held legally responsible for most of what their users post online, shielding the companies from lawsuits over libelous speech, extremist content and real-world harm linked to their platforms. Now the Supreme Court is poised to reconsider those rules, potentially leading to the most significant reset of the doctrines governing online speech since U.S. officials and courts decided to apply few regulations to the web in the 1990s.

On Friday, the Supreme Court is expected to discuss whether to hear two cases that challenge laws in Texas and Florida barring online platforms from taking down certain political content. Next month, the court is scheduled to hear a case that questions Section 230, a 1996 statute that protects the platforms from liability for the content posted by their users. The cases could eventually alter the hands-off legal position that the United States has largely taken toward online speech, potentially upending the businesses of TikTok, Twitter, Snap and Meta, which owns Facebook and Instagram. "It's a moment when everything might change," said Daphne Keller, a former lawyer for Google who directs a program at Stanford University's Cyber Policy Center.

Science

Scientists Are Getting Eerily Good at Using WiFi to 'See' People Through Walls in Detail (vice.com) 41

Researchers at Carnegie Mellon University developed a method for detecting the three dimensional shape and movements of human bodies in a room, using only WiFi routers. From a report: To do this, they used DensePose, a system for mapping all of the pixels on the surface of a human body in a photo. DensePose was developed by London-based researchers and Facebook's AI researchers. From there, according to their recently-uploaded preprint paper published on arXiv, they developed a deep neural network that maps WiFi signals' phase and amplitude sent and received by routers to coordinates on human bodies. Researchers have been working on "seeing" people without using cameras or expensive LiDAR hardware for years. In 2013, a team of researchers at MIT found a way to use cell phone signals to see through walls; in 2018, another MIT team used WiFi to detect people in another room and translate their movements to walking stick-figures.
Social Networks

Discord Acquires Gas, the Popular App For Teens To Compliment Each Other (theverge.com) 27

Discord has acquired the Gas social app, a poll-based app for friends to share compliments with each other. "The app is designed for anonymous compliments and positive affirmations or, as kids say, gassing your friends up," reports The Verge. From the report: Gas has polls that ask users to vote for things like the most beautiful person they've met or the classmate that isn't afraid to get in trouble. It has soared in popularity among high schoolers since launching in August. One of the co-creators of TBH, a very similar teenager app acquired and shut down by Facebook, created Gas, which has caught the attention of more than 1 million daily active users and 30,000 new users per hour in October.

"Gas' founders have a proven track record of creating exciting apps and experiences, and we're thrilled to work with their team to take things to the next level," says Discord in a blog post announcing the Gas acquisition. "At this time, Gas will continue as its own standalone app and the Gas team will be joining Discord to help our efforts to continue to grow across new and core audiences." Discord hasn't disclosed the terms of its Gas acquisition, but it's clearly part of a broader and continued effort to target communities and users outside of just gaming.

Facebook

Meta Sues Surveillance Company for Scraping Data With Fake Facebook Accounts (theverge.com) 14

Meta has filed a legal complaint against a company for allegedly creating tens of thousands of fake Facebook accounts to scrape user data and provide surveillance services for clients. From a report: The firm, Voyager Labs, bills itself as "a world leader in advanced AI-based investigation solutions." What this means in practice is analyzing social media posts en masse in order to make claims about individuals. In 2021, for example, The Guardian reported how Voyager Labs sold its services to the Los Angeles Police Department, with the company claiming to predict which individuals were likely to commit crimes in the future.

Meta announced the legal action in a blog post on January 12th, claiming that Voyager Labs violated its terms of service. According to a legal filing issued on November 11th, Meta alleges that Voyager Labs created over 38,000 fake Facebook user accounts and used its surveillance software to gather data from Facebook and Instagram without authorization. Voyager Labs also collected data from sites including Twitter, YouTube, and Telegram.

Google

Google Says Supreme Court Ruling Could Potentially Upend the Internet (wsj.com) 221

Speaking of Google, the company says in a court filing that a case before the Supreme Court challenging the liability shield protecting websites such as YouTube and Facebook could "upend the internet," resulting in both widespread censorship and a proliferation of offensive content. From a report: In a new brief filed with the high court, Google said that scaling back liability protections could lead internet giants to block more potentially offensive content -- including controversial political speech -- while also leading smaller websites to drop their filters to avoid liability that can arise from efforts to screen content. [...] The case was brought by the family of Nohemi Gonzalez, who was killed in the 2015 Islamic State terrorist attack in Paris. The plaintiffs claim that YouTube, a unit of Google, aided ISIS by recommending the terrorist group's videos to users. The Gonzalez family contends that the liability shield -- enacted by Congress as Section 230 of the Communications Decency Act of 1996 -- has been stretched to cover actions and circumstances never envisioned by lawmakers. The plaintiffs say certain actions by platforms, such as recommending harmful content, shouldn't be protected.

Section 230 generally protects internet platforms such as YouTube, Meta's Facebook and Yelp from being sued for harmful content posted by third parties on their sites. It also gives them broad ability to police their sites without incurring liability. The Supreme Court agreed last year to hear the lawsuit, in which the plaintiffs have contended Section 230 shouldn't protect platforms when they recommend harmful content, such as terrorist videos, even if the shield law protects the platforms in publishing the harmful content. Google contends that Section 230 protects it from any liability for content posted by users on its site. It also argues that there is no way to draw a meaningful distinction between recommendation algorithms and the related algorithms that allow search engines and numerous other crucial ranking systems to work online, and says Section 230 should protect them all.

Crime

UK Could Jail Social Media Bosses Who Breach Child Safety Rules (theguardian.com) 55

Downing Street has said it is considering a Tory-backed amendment to the online safety bill that would allow for the imposing of jail sentences on social media bosses who are found not to have protected children's safety. The Guardian reports: No 10 said on Thursday it was open to the proposal, which is backed by at least 36 Conservative MPs including the former home secretary Priti Patel and the former work and pensions secretary Iain Duncan Smith. The amendment would give Ofcom, the communications watchdog, the power to prosecute executives at social media companies that are found to have breached the law. If ministers include it in the bill, it will mark the third time the prime minister, Rishi Sunak, has bowed to the demands of his backbenchers, after U-turns on planning and onshore windfarms.

The bill is aimed at cracking down on a range of online content that ministers believe is causing serious harm to users and was informed in part by the testimony of Frances Haugen, a former Facebook employee who accused the company of repeatedly putting profits ahead of user safety. The bill will force companies to remove any content promoting self-harm, depicting sexual violence or facilitating suicide. It will also require companies to impose and enforce strict age limits and to publish assessments of the risks their platforms pose to young people. As it is currently written, the bill gives Ofcom the power to levy fines on companies of up to 10% of their global turnover for breaches in the law. Ofcom will be able to prosecute executives only if they fail to cooperate with an investigation. This has upset many Conservative MPs, however, who believe the regulator should be given tougher powers.

The amendment, which has been signed by 37 MPs overall, would allow Ofcom to prosecute individual executives if they were proved to have connived with or consented to breaking the elements of the bill designed to protect children's safety. Judges would be allowed to impose prison sentences of up to two years. [...] Other changes to the bill, which has its report and third reading stage in the House of Commons next week, include altering earlier plans to tackle content seen by adults that is harmful but falls below the threshold of criminality, such as cyberbullying and sexist and racist material. Tech companies will be required to state clearly in their terms and conditions how they will moderate such content. Users will also be given the option of asking to have such content screened out when they are on social media platforms.
A Downing Street spokesperson said on Thursday: "Our aim is to hold to account social media platforms for harmful content, while also ensuring the UK remains a great place to invest and grow a tech business. We are confident we can achieve both of these things. We will carefully consider all the proposed amendments to the online safety bill and set out the position when report stage continues."
Social Networks

Parler's Parent Company Lays Off Majority of Its Staff (theverge.com) 108

An anonymous reader quotes a report from The Verge: Parlement Technologies, the parent company of "censorship-free" social media platform Parler, has laid off a majority of its staff and most of its chief executives over the last few weeks. The sudden purge of staff has thrown the future of Parler, one of the first conservative alternatives to mainstream platforms, into question. Parlement Technologies began laying off workers in late November, according to multiple sources familiar with the matter. These layoffs continued through at least the end of December, when around 75 percent of staffers were let go in total, leaving approximately 20 employees left working at both Parler and the parent-company's cloud services venture. A majority of the company's executives, including its chief technology, operations, and marketing officers, have also been laid off, according to a source familiar with the matter.

Parler was founded in 2018 at the height of former President Donald Trump's war against social media platforms over their alleged discrimination against conservative users. The platform marketed itself as a "free speech" alternative to more mainstream platforms like Facebook and Twitter, offering what it billed as anti-censorship moderation policies. The app surged in popularity throughout the 2020 presidential election cycle, registering more than 7,000 new users per minute at its peak that November. But following the deadly January 6th riot at the US Capitol, Apple and Google expelled the app from their app stores after criticism that it was used to plan and coordinate the attack. These bans prevented new users from downloading the app, effectively shutting down user growth.
"It's not clear how many people are currently employed to work on the Parler social media platform or where it's headed from here," adds The Verge. "At the time of publication, the company has just one open job left on its website: to manage its data center facilities in Los Angeles."
Facebook

Meta CTO Tells Employees Higher Headcount Has Led To 'Untenable' Slow Movement 65

An anonymous reader shares a report: Meta CTO Andrew Bosworth has one of the toughest jobs in tech this year. On one hand, he has to deliver on CEO Mark Zuckerberg's grand metaverse ambitions as Apple and ByteDance are entering the space. At the same time, he's also attempting a dramatic cultural reset within Reality Labs, the sprawling division responsible for those ambitions. In an internal memo I obtained that he sent to employees just before the holidays, Bosworth acknowledged a sentiment I've been hearing from current and ex-employees for a while: "We have solved too many problems by adding headcount. But adding headcount also adds overhead. And overhead makes everything slower."

"Every week I see documents with 100+ editors," he wrote to the roughly 18,000 people in Reality Labs. "A meeting with 50+ people that took a month to schedule. Sometimes there is even a 'pre-meeting' with its own document. I believe the current situation is untenable."
Facebook

Meta Abandons Original Quest VR Headset (gizmodo.com) 54

Meta is dropping support for its first Meta Quest VR headset. The device will no longer receive future content updates, and by 2024 it will no longer get any bug fixes or security patches. Gizmodo reports: Notably, users will no longer have significant functionality. Though Meta promised you will still be able to use the headset and its installed games and apps, Quest 1 users will no longer be able to join parties, and they will also lose access to Meta's feature product Horizon Home on March 5 this year. Users will no longer be able to invite others to their homes or travel over to another user's home.

Meta CEO Mark Zuckerberg announced what was originally called the Oculus Quest in 2018 as the premiere wireless VR headset. The company released the headset in 2019 (so Meta is a little off in their letter when they said they launched the device "over four years ago"), and this was all before Meta officially renamed the devices and its various services in 2021. So the Quest 1 is working off four-year-old tech, and it would make some sense why Meta would not want to support aging hardware.

Facebook

Facebook's Bridge To Nowhere (nytimes.com) 58

The tech giant had already remade the virtual world. For a brief period, it also tried to make it easier for people in the Bay Area to get to work. Then it gave up. From a report: In the early summer of 2017, Warren Slocum walked into a warehouse in Menlo Park, Calif., to meet with members of Facebook's staff and was mesmerized. Sitting before him was a 3-D model of the neighborhoods surrounding Facebook's headquarters. On a nearby white board, one of Facebook's real estate strategists had mapped out what had to be one of the company's most unusual bets yet: a plan for restoring a century-old railroad that's been sitting unused for about 40 years. Since he became president of the San Mateo County Board of Supervisors in 2016, Mr. Slocum had been publicly advocating the rebirth of the Dumbarton Rail Corridor.

This largely deserted 18-mile route runs from Union City on the east side of San Francisco Bay and crosses over the long-abandoned Dumbarton Rail Bridge before cutting straight up the back side of Facebook's sprawling Frank Gehry-designed office complex in Menlo Park and continuing up the San Francisco Peninsula to Redwood City. The tech industry's enormous growth had clogged the roads around this route, with rush hour speeds on some major arteries creeping along at an average of 4 miles per hour in 2016. [...] Traffic to Silicon Valley from other parts of the Bay Area had long been a mess, of course, but what was new was Facebook's apparent interest in fixing it. The company's leaders thought revitalizing the rail line could be a "win-win," said Juan Salazar, Meta's current director of local policy and community engagement, who also met with Mr. Slocum that day.

Over the next three years, according to Mr. Salazar, Facebook spent nearly $20 million on plans to revive the rail corridor, hiring staff with experience in rail projects and contracting with a fleet of consultants to study the feasibility of things like electrified commuter rail and autonomous vehicle pods that looked like something out of Disneyworld. If all went according to plan, one January 2020 estimate projected, parts of the rail line would be operating by 2028. Then came the coronavirus pandemic. Facebook's employees went home. Traffic died out, and the future of offices themselves became uncertain. Before long, Facebook abandoned its plans for the railroad. Interviews with more than a dozen people who worked on the project both inside and outside Facebook, as well as hundreds of pages of public records, suggest that the project was coming undone long before Covid-19 hit, buckling under a combination of political dysfunction in the region and Facebook's own waning patience.

Privacy

Roomba Testers Feel Misled After Intimate Images Ended Up on Facebook (technologyreview.com) 76

An investigation recently revealed how images of a minor and a tester on the toilet ended up on social media. iRobot said it had consent to collect this kind of data from inside homes -- but participants say otherwise. From a report: When Greg unboxed a new Roomba robot vacuum cleaner in December 2019, he thought he knew what he was getting into. He would allow the preproduction test version of iRobot's Roomba J series device to roam around his house, let it collect all sorts of data to help improve its artificial intelligence, and provide feedback to iRobot about his user experience. He had done this all before. Outside of his day job as an engineer at a software company, Greg had been beta-testing products for the past decade. He estimates that he's tested over 50 products in that time -- everything from sneakers to smart home cameras.

But what Greg didn't know -- and does not believe he consented to -- was that iRobot would share test users' data in a sprawling, global data supply chain, where everything (and every person) captured by the devices' front-facing cameras could be seen, and perhaps annotated, by low-paid contractors outside the United States who could screenshot and share images at their will. Greg, who asked that we identify him only by his first name because he signed a nondisclosure agreement with iRobot, is not the only test user who feels dismayed and betrayed. Nearly a dozen people who participated in iRobot's data collection efforts between 2019 and 2022 have come forward in the weeks since MIT Technology Review published an investigation into how the company uses images captured from inside real homes to train its artificial intelligence. The participants have shared similar concerns about how iRobot handled their data -- and whether those practices conform with the company's own data protection promises. After all, the agreements go both ways, and whether or not the company legally violated its promises, the participants feel misled.

Republicans

GOP-Led House To Probe Alleged White House Collusion With Tech Giants (wsj.com) 269

Republicans in the House plan to scrutinize communications between the Biden administration and big technology and social-media companies to probe whether they amounted to the censorship of legitimate viewpoints on issues such as Covid-19 that ran counter to White House policy. WSJ: House Republicans are expected as soon as Tuesday to launch the Select Subcommittee on the Weaponization of the Federal Government. The panel is expected to seek to illuminate what some Republicans say have been efforts by the Biden administration to influence content hosted by companies such as Facebook parent Meta Platforms and Alphabet, owner of YouTube and Google.

The panel will examine, among other things, how the executive branch works with the private sector, nonprofit entities or other government agencies to "facilitate action against American citizens," such as alleged violations of their free-speech rights, according to a draft resolution to establish it. A White House spokesman dismissed the effort. "House Republicans continue to focus on launching partisan political stunts," said spokesman Ian Sams, "instead of joining the president to tackle the issues the American people care about most like inflation."

The Courts

Seattle Schools Sue TikTok, Meta and Other Platforms Over Youth 'Mental Health Crisis' 46

Seattle public schools have sued the tech giants behind TikTok, Facebook, Instagram, YouTube and Snapchat, accusing them of creating a "mental health crisis among America's Youth." Engadget reports: The 91-page lawsuit (PDF) filed in a US district court states that tech giants exploit the addictive nature of social media, leading to rising anxiety, depression and thoughts of self-harm. "Defendants' growth is a product of choices they made to design and operate their platforms in ways that exploit the psychology and neurophysiology of their users into spending more and more time on their platforms," the complaint states. "[They] have successfully exploited the vulnerable brains of youth, hooking tens of millions of students across the country into positive feedback loops of excessive use and abuse of Defendants' social media platforms."

Harmful content pushed to users includes extreme diet plants, encouragement of self-harm and more, according to the complaint. That has led to a 30 percent increase between 2009 and 2019 of students who report feeling "so sad or hopeless... for two weeks or more in a row that [they] stopped doing some usual activities." That in turn leads to a drop in performance in their studies, making them "less likely to attend school, more likely to engage in substance use, and to act out, all of which directly affects Seattle Public Schools' ability to fulfill its educational mission." Section 230 of the US Communications Decency Act means that online platforms aren't responsible for content posted by third parties. However, the lawsuit claims that the provision doesn't protect social media companies for recommending, distributing and promoting content "in a way that causes harm."
United States

US Supreme Court Lets Meta's WhatsApp Pursue 'Pegasus' Spyware Suit (reuters.com) 13

The U.S. Supreme Court on Monday let Meta's WhatsApp pursue a lawsuit accusing Israel's NSO Group of exploiting a bug in its WhatsApp messaging app to install spy software allowing the surveillance of 1,400 people, including journalists, human rights activists and dissidents. From a report: The justices turned away NSO's appeal of a lower court's decision that the lawsuit could move forward. NSO has argued that it is immune from being sued because it was acting as an agent for unidentified foreign governments when it installed the "Pegasus" spyware.

President Joe Biden's administration had urged the justices to reject NSO's appeal, noting that the U.S. State Department had never before recognized a private entity acting as an agent of a foreign state as being entitled to immunity. WhatsApp in 2019 sued NSO seeking an injunction and damages, accusing it of accessing WhatsApp servers without permission six months earlier to install the Pegasus software on victims' mobile devices.

Education

Seattle Public Schools Sue Social Media Giants for Youth Mental Health Crisis (geekwire.com) 165

Long-time Slashdot reader theodp writes: "A new lawsuit filed by Seattle Public Schools against TikTok, YouTube, Facebook, Snap, Instagram, and their parent companies alleges that the social media giants have 'successfully exploited the vulnerable brains of youth' for their own profit, using psychological tactics that have led to a mental health crisis in schools," reports GeekWire. "The suit, filed Friday in U.S. District Court in Seattle, seeks "the maximum statutory and civil penalties permitted by law," making the case that the companies have violated Washington state's public nuisance law."
From GeekWire's report: The district alleges that it has suffered widespread financial and operational harm from social media usage and addiction among students. The lawsuit cites factors including the resources required to provide counseling services to students in crisis, and to investigate and respond to threats made against schools and students over social media. 'This mental health crisis is no accident,' the suit says. 'It is the result of the Defendants' deliberate choices and affirmative actions to design and market their social media platforms to attract youth.'"

The lawsuit cites President Joe Biden's statement in his 2022 State of the Union address that "we must hold social media platforms accountable for the national experiment they're conducting on our children for profit." The suit says the school district "brings this action to do just that."

Businesses

Silvergate Raced To Cover $8.1 Billion in Withdrawals During Crypto Meltdown (wsj.com) 17

The collapse of crypto exchange FTX sparked a run on Silvergate Capital, forcing the bank to sell assets at a steep loss to cover some $8.1 billion in withdrawals. From a report: Crypto-related deposits plunged 68% in the fourth quarter, the bank said in an early release of some quarterly results. To satisfy the withdrawals, Silvergate liquidated debt it was holding on its balance sheet. The $718 million it lost selling the debt far exceeds the bank's total profits since at least 2013. The bank has laid off 40% of its staff, or about 200 employees, and said it would pare back its businesses. It shelved a plan to launch its own digital currency, writing off $196 million it spent buying the technology that Facebook had built in its failed attempt to start a crypto-based payments network. Silvergate caters to companies in the crypto business, taking their deposits and operating a network that links investors to crypto exchanges.

FTX and other companies controlled by its founder, Sam Bankman-Fried, accounted for about $1 billion of the bank's deposits. Silvergate was able to survive such a steep decline in deposits because it isn't structured like most banks. It sold off much of its traditional banking operations and branches to focus on providing bank accounts to crypto exchanges and investors. Crypto-related deposits account for some 90% of the bank's total, and it keeps almost all of its deposits in cash or easy-to-sell securities. The bank said it remains committed to crypto and has the funding to handle a "sustained period of transformation."

Medicine

Patients Wrongly Told They've Got Cancer In SMS Snafu 27

An anonymous reader quotes a report from The Register: Askern Medical Practice, a general practitioner surgery based in Doncaster, UK, managed to muddle its Christmas holiday message to patients by texting them they'd been diagnosed with "aggressive lung cancer with metastases." The message went out to patients of the medical facility -- there are reportedly about 8,000 of them -- on December 23, 2022. It asked patients to fill out a DS1500 form, which is used to help terminal patients expedite access to benefits because they may not have time for the usual bureaucratic delay.

About an hour after thoroughly alarming recipients of the not-so-glad tidings, the medical facility reportedly apologized in a follow-up text message. "Please accept our sincere apologies for the previous text message sent," the message reads, as reported by the BBC. "This has been sent in error. Our message to you should have read, 'We wish you a very merry Christmas and a Happy New Year.' In case of emergency please contact NHS 111." On Tuesday, the surgery took its apology public via its Facebook page. The surgery characterized the errant text message as both an administrative error and a computer-related error, without clarifying just how the mistake occurred.
"While no data was breached, we can confirm an admin staff error was made, for which we apologized immediately upon becoming aware," Askern Medical Practice said in its post. "We would like to once again apologize sincerely to all patients for the distress caused. We take patient communication, confidentiality and data protection very seriously."

"We also pride in looking after our patients," the medical facility's apology continued. "We would like to reassure all our patients that the text message was a mistake (it was an internal patient supportive task amongst admin staff to act upon) and not related to you as a patient in any way. This was an isolated computer-related error for which we are extremely regretful, and steps are being taken to prevent a reoccurrence."
Facebook

Meta's New Year Kicks Off With Over $410 Million in Fresh EU Privacy Fines (techcrunch.com) 21

Meta is kicking off the New Year with more privacy fines and corrective orders hitting its business in Europe. The latest swathe of enforcement relates to EU's General Data Protection Regulation (GDPR) complaints over the legal basis it claims to run behavioral ads. From a report: The Facebook owner's lead data protection watchdog in the region, the Irish Data Protection Commission (DPC), announced today that it's adopted final decisions on two of these long-running enquiries -- against Meta owned social networking site, Facebook, and social photo sharing service, Instagram. The DPC's press release today announces financial penalties of ~$223 million for Facebook and ~$191 million for Instagram -- and confirms the European Data Protection Board (EDPB)'s binding decision last month on these complaints that contractual necessity is not an appropriate basis for processing personal data for behavioral ads.

These new sanctions add to a pile of privacy fines for Meta in Europe last year -- including a $281 million penalty for a Facebook data-scraping breach; $429 million for an Instagram violation of children's privacy; $18 million for several historical Facebook data breaches; and a $63.6 million penalty over Facebook cookie consent violations -- making for a total of $792 million in (publicly disclosed) EU data protection and privacy fines handed down to the adtech giant in 2022. But now, in the first few days of 2023, Meta has landed financial penalties worth more than half last year's regional total -- and more sanctions could be coming shortly.

The Internet

Internet Providers Warn Against EU Plans To Make Big Tech Cover Telcos Costs (reuters.com) 54

A group representing internet service providers across Europe said on Tuesday that a proposal to make Big Tech companies pay towards telecom operators' network costs could create systemic weakness in critical infrastructure. From a report: Telecom operators have been pushing the European Union to implement new laws that would see U.S. tech firms like Alphabet's Google, Meta's Facebook, and Netflix bear some of the costs of Europe's telecoms network, arguing that they drive much of the region's internet traffic.

In September, European Commission's industry chief Thierry Breton said he would launch a consultation on so-called "fair share" payments in early 2023, before proposing legislation. Now, the European Internet Exchange Association said the proposals risked reducing the quality of service for internet users across Europe, and could "accidentally create new systemic weaknesses" in critical infrastructure, in a letter addressed to the European Commission's industry chief Thierry Breton and the Executive Vice President Margrethe Vestager.

Businesses

Shopify Tells Employees To Just Say No To Meetings (bloomberg.com) 60

Shopify spent last year cutting costs. Now, it's cutting meetings. From a report: As employees return from holiday break, the Canadian e-commerce firm said it's conducting a "calendar purge," removing all recurring meetings with more than two people "in perpetuity," while reupping a rule that no meetings at all can be held on Wednesdays. Big meetings of more than 50 people will get shoehorned into a six-hour window on Thursdays, with a limit of one a week. The company's leaders will also encourage workers to decline other meetings, and remove themselves from large internal chat groups.

"The best thing founders can do is subtraction," Chief Executive Officer Tobi Lutke, who co-founded the company, said in an emailed statement. "It's much easier to add things than to remove things. If you say yes to a thing, you actually say no to every other thing you could have done with that period of time. As people add things, the set of things that can be done becomes smaller. Then, you end up with more and more people just maintaining the status quo." Large, long and unproductive meetings have become a scourge of today's hybrid workplace, prompting companies to try and curtail them. Facebook parent Meta Platforms, household product maker Clorox and tech firm Twilio are among those that have instituted no-meeting days.

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