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Cellphones

AT&T Wins Gizmodo 3G Bandwidth Test 156

ink writes "Gizmodo has completed a 12-city test of 3G cellular bandwidth speed. Verizon won four of the twelve, however AT&T scored higher with six: 'Let's get this straight right away: We didn't test dropped voice calls, we didn't test customer service, and we didn't test map coverage by wandering around in the boonies. We tested the ability of the networks to deliver 3G data in and around cities, including both concrete canyons and picket-fenced 'burbs. And while every 3G network gave us troubles on occasion, AT&T's wasn't measurably more or less reliable than Verizon's.'"
Apple

Angry AT&T Customers May Disrupt Service 572

g0dsp33d writes "Fake Steve Jobs, the alter-alias of Newsweek's Dan Lyons, is calling disgruntled AT&T users to protest comments from AT&T’s Ralph de la Vega that smart phone (specifically iPhone) usage is responsible for their network issues and his plan to end unlimited data plans. The post, dubbed 'Operation Chokehold,' wants AT&T customers to use as much data service as they can on Friday, December 18th at noon. While Fake Steve Jobs is notable for its satire, many Twitter and Facebook users seem to be rallying to its cry. It is unclear if there will be enough support to cause a DDOS."
Cellphones

AT&T Moves Closer To Usage-Based Fees For Data 441

CWmike writes "AT&T has moved closer to charging special usage fees to heavy data users, including those with iPhones and other smartphones. Ralph de la Vega, CEO of AT&T Mobility and Consumer Markets, came close on Wednesday to warning about some kind of use-based pricing while speaking at a UBS conference. 'The first thing we need to do is educate customers about what represents a megabyte of data and...we're improving systems to give them real-time information about their data usage,' he said. 'Longer term, there's got to be some sort of pricing scheme that addresses the [heavy] users.' AT&T has found that only 3% of its smartphone users — primarily iPhone owners — are responsible for 40% of total data usage, largely for video and audio, de la Vega said. Educating that group about how much they are using could change that, as AT&T has found by informing wired Internet customers of such patterns. De la Vega's comments on data use were previewed in a keynote he gave in October at the CTIA, but he went beyond those comments on Wednesday: 'We are going to make sure incentives are in place to reduce or modify [data]uses so they don't crowd out others in the same cell sites.' Focus groups have been formed at AT&T to figure out how to proceed."
Communications

AT&T Loses First Legal Battle Against Verizon 214

FutureDomain writes "A federal judge in Atlanta has declined a restraining order from AT&T that would have prevented Verizon from running ads that compared their 3G coverage to AT&T's. AT&T felt that Verizon's ads 'mislead consumers into thinking that AT&T doesn't offer wireless service in large portions of the country, which is clearly not the case.' Verizon argued that the ads clearly indicated that the maps were only of 3G coverage, and that AT&T is only suing because it doesn't want to face the truth about its network."
Cellphones

AT&T's City-By-City Plan To Up Wireless Coverage 158

alphadogg writes "AT&T has created different mobile calling models for every major city in America as it tries to improve a network that has come under fire for poor performance as the data-friendly iPhone has proliferated, an executive said Thursday. Other carriers just use one nationwide calling model to plan for all cities, claimed CTO John Donovan, speaking at the Open Mobile Summit conference in San Francisco. The nation's second-largest mobile operator has had a hard time planning for bandwidth needs in the rapidly changing mobile world, Donovan said. AT&T has seen rapidly growing mobile data usage — and much criticism over its 3G coverage — as the exclusive iPhone carrier in the US. 'If a network is not fully loaded, it's hard to know exactly how much demand is out there,' Donovan said. 'You put all you can in the ground, and they eat it all up, and then you put more in there, and they eat it all up.'" The story notes that mobile data at AT&T has grown 4,932% over the last 3 years.
Cellphones

AT&T Sues Verizon Over "Map For That" Ads 249

MahlonS writes "AP is reporting on a suit filed in Northern Georgia in which AT&T claims that Verizon's 'There's a Map for That' ads are misleading and amount to deceptive trade practices. Verizon had already agreed to modify their original ad to include a tag line that voice and data services are available outside 3G coverage areas." What's interesting is that on some level, this is actually a lawsuit over data visualization.
Wireless Networking

A Possible Cause of AT&T's Wireless Clog — Configuration Errors 217

AT&T customers (iPhone users notably among them) have seen some wireless congestion in recent months; Brough Turner thinks the trouble might be self-inflicted. According to Turner, the poor throughput and connection errors can be chalked up to "configuration errors specifically, congestion collapse induced by misconfigured buffers in their mobile core network." His explanation makes an interesting read.
The Internet

AT&T Suggests To 300K Employees To Lobby the FCC 239

Several readers sent in the news that AT&T's top lobbyist sent a letter to all 300,000 employees urging them to give feedback to the FCC as it gears up for rulemaking on net neutrality. He even supplied talking points approved by the PR department. The lobbyist, Jim Cicconi, suggested that employees use their personal email accounts when they weigh in with the FCC. Pro-net-neutrality group Free Press has now likened Cicconi's letter to astroturfing: "Coming from one of the company’s most senior executives, it’s hard to imagine AT&T employees thinking the memo was merely a suggestion."
Communications

FCC To Probe Google Voice Over Call Blocking 86

Over the past few months, we've been following the FCC's inquiry into Apple and AT&T after they rejected Google Voice from the App store. A couple weeks ago, AT&T did their best to deflect the FCC by dangling a shiny object in front of them — the use of Google Voice to block calls. It now appears the FCC has taken the bait, as they've sent an official inquiry to Google asking why the service restricts connections. "In its letter, the FCC asked Google to describe how its calls are routed and whether calls to particular numbers are prohibited. It also asks for information on how restrictions are implemented, how Google informs customers about those restrictions, whether Google Voice services are free, and if Google ever plans to charge for them in the future." Richard Whitt has already posted a brief explanation on Google's Public Policy blog. "The reason we restrict calls to certain local phone carriers' numbers is simple. Not only do they charge exorbitant termination rates for calls, but they also partner with adult sex chat lines and 'free' conference calling centers to drive high volumes of traffic." The FCC also received a push from members of the House of Representatives on Wednesday.
Communications

AT&T To Allow VoIP On iPhone 220

Toe, The writes "On Tuesday, AT&T announced it will allow Apple to enable Voice over Internet Protocol applications, such as Skype, to run on its 3G wireless data network. Apple stated, 'We will be amending our developer agreements to get VoIP apps on the App Store and in customers' hands as soon as possible.' And Skype, while happy over the move, also stated, 'the positive actions of one company are no substitute for a government policy that protects openness and benefits consumers.'"
Microsoft

Mainstream Press "Cringes" At Win7 Launch Parties 830

lurking_giant writes "Well, Microsoft has done it again with the YouTube Windows 7 launch party video that is turning the stomachs of even the mainstream press with its clueless and campy marketing style. A Washington Post reader was quoted as saying 'If Microsoft had been put in charge of marketing sex, the human race would have ended long ago, because no one would be caught dead doing something that uncool.'" Even the Guardian's resident die-hard Apple hater calls it "the most nauseating advert in history."
Communications

AT&T Calls Google a Hypocrite On Net Neutrality 95

NotBornYesterday writes "AT&T is accusing Google of being a hypocrite when it comes to Net neutrality because it blocks certain phone calls on its Google Voice service. 'By openly flaunting the call-blocking prohibition that applies to its competitors, Google is acting in a manner inconsistent with the spirit, if not the letter, of the FCC's fourth principle contained in its Internet Policy Statement,' Robert Quinn, AT&T's senior vice president focusing on federal regulation, said in a statement. Google blocks certain calls to avoid high costs due to a practice known as traffic pumping. Rural carriers can charge connection fees that are about 100 times higher than the rates that large local phone companies can charge. In traffic pumping, they share this revenue with adult chat services, conference-calling centers, party lines, and others that are able to attract lots of incoming phone calls to their networks. Google responded by saying that the rules AT&T refers to don't apply to Google Voice for several reasons. Google Voice is a software application that offers a service on top of the existing telco infrastructure, it is a free service, and it is not intended to be a replacement for traditional telephone service. In fact, the service requires that users have a landline phone or a wireless phone."
Patents

TiVo Relaunching As a Patent Troll? 335

An anonymous reader writes "TiVo's quarterly call was a bit more dramatic than usual. While they continue to lose customers and innovate 'at a very unhurried pace,' TiVo seeks a repeat DISH Network performance in going after AT&T (T) and Verizon (VZ) for infringement. Basically, TiVo's current business model appears to be ad sales and patent trolling."
Google

Apple, Google, AT&T Respond To the FCC Over Google Voice 326

We've recently been following the FCC's inquiry into Apple's rejection of the Google Voice app. Apple, Google, and AT&T have all officially responded to the FCC's questions: Apple says they haven't actually rejected the app, they're just continuing to "study it," and that it may "alter the iPhone's distinctive user experience by replacing the iPhone's core mobile telephone functionality and Apple user interface with its own user interface for telephone calls, text messaging, and voicemail." The interesting bits of Google's response seem to have been redacted, but they talk a little about the approval process for the Android platform. AT&T claims it had "no role" in the app's rejection and notes that there are no contractual provisions between the two companies for the consideration of individual apps. Reader ZuchinniOne points out a report in The Consumerist analyzing some of the statements made in these filings, as well as TechCrunch's look into the veracity of their claims.
Government

FCC Probing Apple, AT&T Rejection of Google Voice 204

suraj.sun writes with an update to the news from a few days ago about Apple pulling Google Voice apps for the iPhone. Their actions have raised the interest of the FCC, which is now beginning an investigation into the matter. "In a letter sent to Apple, the FCC asked the company why it turned down Google Voice for the iPhone and pulled several other Google Voice-related programs from the iPhone's only sanctioned online mart. The FCC also sent similar letters to both AT&T — Apple's exclusive carrier partner in the US — and Google, asking both firms to provide more information on the issue. The FCC's letter asked Apple whether it rejected Google Voice and dumped other applications on its own, or 'in consultation with AT&T,' and if the latter, to describe the conversations the partners had. In other questions, the FCC asked Apple whether AT&T has any role in the approval of iPhone applications, wants the company to explain how Google Voice differs from any other VoIP software that has been approved, and requested a list of all applications that have been rejected and why."
Communications

Apple Kills Google Voice Apps On the iPhone 541

molnarcs writes "Apple pulls Google Voice-enabled applications from its App Store, citing duplication of functionality. The move affects both Google's official Google Voice and third party apps like Voice Central. Sean Kovacs, main developer of GV Mobile, says that he had personal approval for his app from Phil Shiller, Apple's senior vice president of Worldwide Product Marketing, last April. TechCrunch's Jason Kincaid suspects AT&T behind the move."
The Internet

AT&T Blocks Part of 4chan 342

holdenkarau writes "Several news sources (Mashable, The Inquistr, etc.) are reporting that AT&T is blocking img.4chan.org in the southern United States. That server is used for the infamous /b/ board (the home of anonymous). TechCrunch calls the decision to block 4chan 'stupid,' noting that they may have 'opened perhaps the most vindictive, messy can of worms.' The Inquisitr suggests that 'The global internet censorship debate landed in the home of the free.' moot (who runs 4chan) asks users to call AT&T, while some others suggest more drastic action (like cutting AT&T fiber)." Update: 07/27 09:23 GMT by T : Readers' comments below suggest that a) the purpose of the block was to curtail the effects of a serious DDoS attack and b) that the block has now been lifted, at least for some regions.
Programming

New Leader In Netflix Prize Race With One Day To Go 87

brajesh writes "The Netflix Prize, an algorithm competition to improve the Netflix Cinematch recommendation system by more than 10%, has a new leader — The Ensemble — just one day before the competition ends. The 30-day race to the end was kicked off after BellKor's Pragmatic Chaos submitted the first entry to break the 10% barrier, with the results showing a 10.08% improvement. The Ensemble, made up of three teams who chose to join forces ('Grand Prize Team,' 'Opera Solutions' and 'Vandelay United), has managed to overtake BellKor with a score of 10.09% — an improvement of .01% over the former leaders. From the article on Techcrunch: 'The competition will end [today], so teams still have a little bit of time left to make their last-second submissions, but things are looking good for The Ensemble. This has to be absolutely brutal for team BellKor.'"
Wireless Networking

Testing 3G Networks Across the US 108

PCWorld recently tested the 3G networks of AT&T, Verizon, and Sprint in 13 different cities across the US. They've now posted the results, which show that Sprint and Verizon are neck-and-neck for reliability, while AT&T has consistently higher upload rates. From the article: "Across more than 20 testing locations in each of the 13 cities we tested, Verizon had an average download speed of 951 kbps. Verizon demonstrated good reliability, too; the network was available at a reasonable and uninterrupted speed in 89.8 percent of our tests. Sprint's 3G network delivered a solid connection in 90.5 percent of our 13-city tests. Sprint's average download speed of 808 kbps across 13 cities wasn't flashy (at that speed, a 1MB file downloads in 10 seconds), but dependability is an important asset. The Sprint network performed especially well, both in speed and in reliability, in our test cities in the western part of the United States. The AT&T network's 13-city average download speed in our tests was 812 kbps. Its average upload speed was 660 kbps. Reliability was an issue in our experience of the AT&T system: Our testers were able to make a connection at a reasonable, uninterrupted speed in only 68 percent of their tests." What have you noticed about the various carriers in your city?

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