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Submission + - How Office Depot pushes service plans on customers (technologizer.com)

Harry writes: "I was amused, appalled, and angry--yes, all three--when I spotted signs above every register at my local Office Depot with handy scripts for clerks to use in "recommending" that customers buy extra-cost, extremely profitable protection plans. And now Laptop Magazine has posted an eye-opening investigative report that charges local Office Depot stores with instructing staffers to lie and tell people who want to buy laptops without service plans that they're out of stock."
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How Office Depot pushes service plans on customers

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