Dell's re-invention->
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jcatcw
jcatcw writes "An IDG analysis of Dell's attempts to reinvent itself concludes that there are some positive results, but there are problems with the company's supply-chain management and support. Dell can't get its servers and OptiPlex desktops to individuals or small businesses in a timely manner, according to Josh Kaplan or Rescuecom. But Kurt Scherf of Parks Associates thinks that the new enterprise support services could trickle into the consumer segment and benefit end-users."
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Dell's re-invention