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Google Halts Sales of HP's USB-Charging Chromebook 11 Over Overheating 57

sfcrazy writes "In a surprising and unexpected move, Google and its partners have removed the recently launched HP Chromebook 11 from shelves. Users were complaining about the issues with the trackpad and performance of the laptop." Specifically (as also reported by the Seattle Post-Intelligencer), some of the laptops have been reported to overheat.
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Google Halts Sales of HP's USB-Charging Chromebook 11 Over Overheating

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  • 3 Sentences (Score:5, Informative)

    by clinko ( 232501 ) on Thursday November 14, 2013 @10:46AM (#45422429) Journal

    This blog spam quotes The Verge's Report [theverge.com] from a Blog post from Google [blogspot.com] which is summaried in this post on slashdot...

    How much info is summarized from google? 3 sentences:

    1) Google and HP are pausing sales of the HP Chromebook 11 after receiving a small number of user reports that some chargers included with the device have been damaged due to overheating during use.
    2) We are working with the Consumer Product Safety Commission to identify the appropriate corrective action, and will provide additional information and instructions as soon as we can.
    3) In the meantime, customers who have purchased an HP Chromebook 11 should not use the original charger provided with the product.

  • by Rambo Tribble ( 1273454 ) on Thursday November 14, 2013 @10:50AM (#45422467) Homepage
    ... the recommended work-around means significantly longer charging times: http://arstechnica.com/gadgets/2013/11/reports-of-overheating-chargers-halt-hp-chromebook-11-sales/ [arstechnica.com]
  • by mtippett ( 110279 ) on Thursday November 14, 2013 @03:05PM (#45424784) Homepage

    Not quite a normal off-the-shelf. It is a high power adapter - 40W (~8A at 5.25V). Most high-end phone chargers max out at 10W (2A at 5V).

    The difference in higher power is probably taken by the higher draw that the screen would have vs a phone. Likewise the larger battery would need a higher draw to charge within reasonable times.

    I also note that the comment is "plugged in while in use". This hits the higher draw for the battery charging + higher run-time draw. Most likely the current limiting is not working properly on the power supply which is causing too much heat.

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