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Google Wades Further Into Hardware With "Nexus Call Center" 58

Posted by timothy
from the jes-a-simple-country-search-engine dept.
An anonymous reader writes with this bit from geek.com: "One of the big complaints surrounding the Nexus 7 launch was the lack of customer support when dealing with the device. Google was not initially prepared to handle the volume of users that required support, which led to an increase in wait time for callers who needed solutions. However, we've recently received word from a source that now Google is using a third party company to staff a call center for the release of the next Nexus devices." Maybe Google needs to out itself as a "devices and services company," too.
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Google Wades Further Into Hardware With "Nexus Call Center"

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  • by Anonymous Coward on Thursday October 11, 2012 @09:34AM (#41619153)

    Maybe if Google allowed free rotation between portrait and landscape, most of those calls would be alleviated.

    If you are talking about the Nexus 7, it does. The device is by default in a locked orientation. Just swipe down from the top and click the lock icon with the two arrows rotating around it.

Whenever a system becomes completely defined, some damn fool discovers something which either abolishes the system or expands it beyond recognition.

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