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Android Cellphones Hardware

Android Phones More Prone To Hardware Problems 220

Posted by Soulskill
from the that-button-doesn't-work-on-mine-either dept.
adeelarshad82 writes "A nearly year-long study conducted by WDS on 600,000 support calls has found that Android phones are more susceptible to hardware faults than other types of devices. '14 percent of all technical support calls for Android devices could be traced to a hardware fault, versus 3.7 percent for RIM BlackBerry, 8 percent for iPhones and 9 percent for Windows Phone 7 devices.' WDS attributed the gap in hardware faults to the disparity in OEMs that manufacture Android devices."
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Android Phones More Prone To Hardware Problems

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  • Nearly year long ? (Score:4, Interesting)

    by Pop69 (700500) <billy@@@benarty...co...uk> on Friday June 24, 2011 @09:28AM (#36555298) Homepage
    I thought WP7 devices had only been available for about 6 months ?
  • by fuzzyfuzzyfungus (1223518) on Friday June 24, 2011 @09:44AM (#36555602) Journal
    I suspect that it may be slightly more than low end, crappy hardware:

    Some(by no means all, sadly) of the cheap dumbphones are both cheap and nigh-immortal, because nobody gives a damn what CPU they are using or how many UberMarks they get on some benchmarking suit that wouldn't fit in the onboard storage anyway. This means that, while they certainly don't use fancy parts, they are polished and solid designs.

    The Android low end is extra unfortunate because it suffers from cheapskate-itis and much of the hardware gets churned and replaced by a different design all the time.
  • by cecom (698048) on Friday June 24, 2011 @09:52AM (#36555758) Homepage Journal

    I love my Nexus One, but I have to say the statistics are probably true. I have to reboot it a couple of times per week - the touch screen stops working, or the screen just turns black when I am receiving or making a call. Sometimes I have to resort to removing the battery. A co-worker with a Nexus One is having similar problems, so it is not that my specific device is defective.

    As much as I hate Apple, my wife's IPhone 3GS hasn't had any problems whatsoever and she's had it for longer.

  • Re:moving parts (Score:2, Interesting)

    by node 3 (115640) on Friday June 24, 2011 @06:05PM (#36561972)

    They most certainly *are* equally valid. What logic is there to claim all units when making claims about Android, then later ignoring a portion of them?

    Or in reverse, if we are only to compare the *quality* Android handsets to iPhones, then how does that compare with the *quality* iPhone handsets? Or if we are to just compare individual handsets or hardware companies, again, how does the iPhone compare?

    Oh, but in those cases, the iPhone tends to stomp all over Android! Well, we can't have that!

    When you want to talk about Android in the aggregate, you gotta take the good with the bad. If you want to claim that Android being more open is a good thing, you can't simply ignore the bad things that being more open brings with it.

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