Some Newegg Customers Received Fake Intel Core i7s 447
Several readers have mentioned the strange goods that some customers received from Newegg in place of the Intel Core i7 920 processor they ordered. Word on the problem first surfaced on TribalWar on Thursday evening. Newegg still hasn't commented on this. It's not known whether it happened as a result fraud by another Newegg customer, in shipping, or where. The "processors" are made of aluminum, and the "fans" are some kind of synthetic molded material. The "factory seal" was printed onto the box; the holographic stickers on the boxes were also faked. The first part of this video shows the bogus goods. At this writing Google News lists a handful of blogs mentioning the fakes.
Not me! (Score:5, Funny)
Re:Not me! (Score:5, Funny)
If you bought Intel, you might have had a first post.
Re:Not me! (Score:5, Funny)
Re: (Score:3, Funny)
Duh. Ethanol.
Re:Not me! (Score:4, Funny)
SARAH PALIN WILL NOT HAVE SEX WITH YOU.
Bill Clinton set the bar other politicians have to reach.
Comment removed (Score:5, Interesting)
Re:Video Games (Score:4, Informative)
Considering the shrinkwrap and the contents of the box, to this day I suspect a factory worker took home a little souveneir... but who knows?
Most retail stores have their own shrinkwrap supplies in the back somewhere. If a product comes back in good condition, they'll just wrap it up and put it back on the shelf. That's not to say I suspect any malfeasance on the part of the retailer. An employee could have stolen it without the company's knowledge, or the employee who accepted a return could have just re-wrapped it without opening the box to see if there really was a product in there. Or someone could have just as easily bought the product, swapped it out with the bolt to approximate the weight, then brought the box into their own retail job, where they used their boss's shrinkwrap machine to re-wrap it before returning it.
Re:Video Game (Score:2)
Re:Video Game (Score:4, Informative)
Of course, you don't discover that until you get home, when it's too late.
It's never too late. If you got ripped off by a store, take that product back and bitch. It's not a court of law, you don't need to have proof that you are right. Just stand your ground, and they will cave. The more expensive the item, the longer they will argue with you, but you'll win in the end. It is simply not worth the money to argue with you.
However, don't make it personal. Don't blame anybody specifically. Don't piss anyone off. You want the manager to be able to walk away happy that he/she made a rational and correct cost-benefit decision (i.e. feeling like a winner)
Re:Video Game (Score:5, Interesting)
I bought a $50 broken laptop for parts.. The wife searched through the carry case and saw paperwork for an extended warranty (gotta love her). It was on the last month, so I took it back to Best Buy (gotta hate them), who offered the warranty, not the manufacturer. They were being asshats and trying to tell me that they could only give me a replacement that was a very low end no-name laptop with a smaller screen, while the one I had was middle/higher end Toshiba. They using the CPU speed as the only metric, and the "new" one was faster, so it was better, and I was "lucky". I told them I wanted the exact same model (as per the extended warranty paperwork), which was of course, impossible. I just wanted something that was in the same original price range, to be fair, not something half the price.
Long story short, I was polite but direct, didn't get personal, and just happened to have a very loud speaking voice that was asking why they weren't going to honor their own extended warranty, in a reasonable way, over and over, while the place was crowded. After 30 minutes, I walked out with a $1300 gift card, which was the original cost minus warranty/tax. It doesn't matter that I bought it used or knowing it was broken, it was the fact that it had a warranty and I expected them to honor their own agreements.
Re:Video Game (Score:4, Funny)
Well fucking played, sir.
Re:Video Games (Score:5, Funny)
I always figured a good slight-of-hand magician could get away with all kinds of "at the cash register" mischief. No shrink wrap machine required...
"Hey! You just saw me open it, and there was nothing in the box but this rabbit!"
Re:Video Games (Score:4, Interesting)
Re:Video Games (Score:4, Interesting)
They even do this with games like World of Warcraft, where the CD key itself is what's worth the price on the box, and removing the discs from the sealed box lets anyone with access to the discs to see the key. I bought a copy like this, and while it worked out OK, I was rather suspicious and considered going elsewhere to get it.
Re: (Score:3, Insightful)
Don't know about the US but in the UK and AFAIK all of Europe your consumer rights override the EULA. If there is a problem with it you can return it for a working replacement or a refund, end of.
They will try to tell you otherwise, that opened software cannot be returned because you might have copied it (despite all the DRM) but your consumer rights trump all their own little rules. That's why "sold as seen" is meaningless too, no matter what the item still has to be "fit for purpose" so at best they could
Re: (Score:2)
I would think a factory worker could do it without troubling a customer like that. More people than factory workers have access to shrinkwrapping machines, iirc, in the 1990s, some stores had them so they could sell returned games as new... but then a worker would steal a game and cover it up like this. It's also entirely possible that a previous customer returned t
Re:Video Games (Score:4, Insightful)
Comment removed (Score:5, Insightful)
Re:Video Games (Score:5, Interesting)
It's the magic of supply chains. People buy from other people for almost everything.
Newegg may buy some items directly from Intel, and others from other vendors who get a better wholesale price.
I'd suspect one of their suppliers offered a slightly better price and/or earlier shipping date, so they bough X pallets of them. Who knows where they were injected into the supply chain. Products aren't opened (or even uncased) until the get to the destination.
There were some very interesting writeups on the same thing happening to the pharmaceutical supply chains. Almost no pharmacies buy directly from the manufacturers. It's more work than the manufacturer is interested in.
The chain can go something like this:
Level 1) Manufacturer, with a few plants.
Level 2) A dozen (or a few dozen) major distributors.
Level 3) Hundreds or thousands of other distributors.
Level 4) Regional distribution companies.
Level 5) Retail distribution centers (like, the DC for CVS/Rite Aid/Walgreens/Walmart/etc/etc/etc)
Level 6) Your local store.
Level 3 may shop around between Level 2 distributors for better pricing.
Level 4 definitely shops around between all the Level 3 distributors.
Level 5 shops level 3 and 4 distributors, depending on the quantities they're ordering.
and Level 6... Well, that's the level Newegg is at. They're just a retail outlet.
If I, producing some counterfeit product, made a contact with a Level 3 distributor, and I could move 10,000 units of a $500 product that cost me $5 to product, it may be worth it to kick back $100k to the "purchaser" to get this in. What salesman wouldn't want to make their regular commission, plus get $100k in small unmarked bills? Sure, you could try to follow the supply chain back, but as the trails run all over the world it'll probably be a lost cause.
Someone's going to eat these losses, and it won't be the guy who injected the counterfeits into the supply chain.
Unfortunately, sales contacts are carefully guarded secrets as you work your way up the chain, so the counterfeiter will just move around without the word getting around too much. They'll change names, locations, and faces, so they won't get caught.
Re:Video Games (Score:5, Interesting)
Re: (Score:3, Funny)
Ah, so you're the one who found it. Sorry about that...
Re:Video Games (Score:5, Funny)
Sounds a little excessive for "fraud by another Newegg customer." Another customer would at least have had real stickers (from the original box).
In fact it reminds me of a childhood experience. Back when Final Fantasy "II" came out for the SNES, I bought it at Toys R Us. It was shrink-wrapped and everything. When I opened it, instead of a cartridge it had a bolt with a couple nuts screwed on so it would weigh the same as a cartridge. Fortunately, the manager was willing to swap it out for me--but from then on, I always opened my cartridges at the register after paying. Considering the shrinkwrap and the contents of the box, to this day I suspect a factory worker took home a little souveneir... but who knows?
Hopefully Newegg follows through, I'd be interested to know what happened here. At the very least I imagine they will be inspecting their shipments a little more closely for a while. I buy from them all the time, they have a great reputation, and I doubt they are doing to ignore these claims (whether we hear about it or not).
That's freaking uncanny. When I bought A Link to the Past at Toys R Us, I opened the box in the parking lot and found two bolts instead of a cartridge.
Come to think of it, years later I crunched down onto a much smaller bolt in a soft taco at Taco Bell. Is bolt-related crime this common in everyone else's life?
Re:Video Games (Score:5, Funny)
Re: (Score:3, Funny)
Man you nailed that one.
Re: (Score:2)
Just after they started selling games in those new small boxes, I was looking around in a Gamestop. I noticed that almost all of their copies of Morrowind looked kinda weird - kinda rough around the edges. I picked one up and looked at it.
Someone had come in, cut the seal open, and snuck the game CD out of the box. From the looks of things, this had happened to almost all of the boxes they had in stock.
Re: (Score:3, Informative)
Re:Video Games (Score:5, Funny)
Your story reminds me of a teenage experience. In 1991, I had a small project that required small bolts and nuts, so I bought a few boxes of those at Home Depot. The boxes were shrink-wrapped and everything. When I opened one of the boxes, instead of bolts and nuts it had a few E.T. game cartridges in it so it would weigh the same as bolts and nuts. Fortunately, the manager was willing to swap it out for me--but from then on, I always opened my bolts and nuts boxes at the register after paying. Considering the shrinkwrap and the contents of the box, to this day I suspect Atari was looking for creative ways to get rid of their failed game... but who knows?
Please Don't Restock This! (Score:5, Informative)
What bothers me is that in both cases, the bad merchandise could have compromised someone's safety.
Re:Please Don't Restock This! (Score:4, Funny)
In the cases I brought up, someone was out to actively screw the merchant or (sometimes) the manufacturer by deliberately repackaging the wrong merchandise.
Very true (Score:3, Interesting)
I had a friend of mine who used to work at a gaming store. His job was to steam open the Magic The Gathering card packs, replace the rare cards with bunk and reseal them.
It's not unheard of for a store to just flat out rip people off. I'm not saying this is what Newegg did, I'm a happy customer of theirs - but human nature being what it is I wouldn't be shocked if it turned out to be the case.
Well something fishy is going on (Score:5, Informative)
Probably not on Newegg's part, but somewhere up the chain. According to HardOCP (http://hardocp.com/article/2010/03/05/newegg_selling_fake_intel_cpus) the CPUs came from D&H Distributing. Now currently it is trying to be passed off as "Demo units." Bullshit. No way these things, complete with misspellings, are legit demo units from Intel. Seems more likely that D&H has been buying some things from gray market channels and got burned. Likely to go poorly for them, as Intel may stop distributing to them.
Re:Well something fishy is going on (Score:4, Informative)
Newegg's legitimate business is way too big for them to actively attempt something this blatant, but it could still be a problem employee or whatever.
Re: (Score:3, Interesting)
Re:Well something fishy is going on (Score:5, Insightful)
What the hell is twitter?
Listserv for the ADD generation.
Re:Well something fishy is going on (Score:5, Funny)
And what does the SUB generation use?
Re:Well something fishy is going on (Score:5, Funny)
They've been using nuclear reactors for sub generation since the '50s.
Two's compliment. (Score:4, Funny)
Still twitter, but they take pains to be very polite.
Display models? (Score:2)
Maybe they were just display models, or mockups for shipping or something.
How's that bit about incompetence being more likely than malice go?
Re:Display models? (Score:5, Insightful)
The display models would come in real boxes with correct spellings, possibly with some disclaimer about the parts inside not being real.
Also the parts inside would probably be real ones that failed quality control so they would look a lot more realistic.
Re: (Score:2)
The chip may not be real in a demo, but the fan would be at the least...
Those were NOT Display models! (Score:4, Insightful)
No, I've worked with Intel's display boxes. Intel's display boxes, such as are used for making stacks of product at trade shows or for ads and store displays, would be a real box (no typos and no hologram) with clearly fake parts inside only if necessary (anything that fails QC is supposed to be chopped in half!). For trade show decor, real boxes with a cardboard filler for strength is all they get, maybe a chunk of wood for weight.
That font and type quality on the box is NOT Intel ... too fuzzy, like a cheap screen printer was used. When you are making thousands of boxes at a time, you can use better printers.
My guess is that someone in the supply chain made up a batch of these - enough for a case or two of them - and quickly switched the case for a case of genuine parts. Newegg is reporting 200 fakes, that's $80,000 which would be plenty to pay for cheap boxes and some filler bits.
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Received Used Hard Drive That Failed (Score:3, Interesting)
Re:Received Used Hard Drive That Failed (Score:4, Interesting)
Re: (Score:2)
It reminds me of the time I got a good drive from Newegg but I damaged it during installation and sent it back saying it didn't work.
Re: (Score:2)
This thread reminds me of the time I wished I had Alzheimers.
Newegg has responded (Score:5, Informative)
... on Twitter: http://twitter.com/Newegg/status/10050889498 http://twitter.com/Newegg/status/10050906222 And others.
Re:Newegg has responded (Score:5, Interesting)
http://twitter.com/Newegg/ [twitter.com]
Looks pretty much like it's replacing a contact number. Contact support and complain to your friends at the same time!
Re:Newegg has responded (Score:4, Insightful)
The first link says "After investigating the issue internally it appears one of our long term partners mistakenly shipped a small number of demo boxes..."
My ass. Demo units with misspellings? Give me a break.
Re:Newegg has responded (Score:5, Insightful)
It's called "diplomacy" and "dodging potential legal charges". Yes, a statement like that, given what people are saying, sounds ridiculous and utterly absurd to us, but what are you expecting them to say on official or semi-official channels? "After investigating the issue internally, it appears one of our long-term partners are fucking retards who thought they could get away with blatant fraud"? Saying anything like that would get them run up on slander in a heartbeat. Even implying it was anything remotely illegal on their distributors' ends could get them in legal hot water. Even if they could prove beyond the shadow of a doubt that it was willfully fraudulent and a company-wide conspiracy at the distributor to screw over Newegg and its customers, they'd still have legal fees and time wasted to deal with it. Sorry, man; that's the legal system for you.
And after all is said and done, that distributor, who may have served them well for years and was suffering a single isolated incident at the time, wouldn't be so eager to continue doing business with Newegg, costing them a chunk of their supply chain. Not to mention the PR disaster that would result as cooler-headed customers would start to wonder what's going on with a company that flies off the handle and calls out their partners publicly like that.
Rather, the better answer would be to appear as diplomatic as possible in official channels, not assign blame directly, offer refunds or exchanges as customers demand, and quietly drop the distributor under breach of contract grounds if Newegg finds reason not to trust their cheating asses any more. Demanding any more from them is just letting petty bitterness boil over.
And alternatively, how much more detail were you expecting them to give in one tweet? :-)
Dropship? (Score:3, Insightful)
Does Newegg warehouse their stuff themselves or have it drop-shipped?
Re:Dropship? (Score:4, Informative)
I believe they have 3 warehouses around the country.
Re: (Score:3, Informative)
no way newegg's fault (Score:5, Insightful)
Newegg's reputation is a critical part of their business, people buy on newegg because they expect that - on these type of situations - newegg won't screw the customer.
Of course it's newegg's fault (Score:2)
It's forgiveable if they make it right and apologize, but they're the seller. If their supplier or shipper betrayed them they screwed up by selecting that supplier and not watching them closely enough.
easy way to tell a fake (Score:5, Funny)
Fire up Excel and open any spreadsheet that has a fair amount of numeric calculation. If results greater than 65535 are shown as "#MANY", then you most likely have one of the fake Intel chips.
Re:easy way to tell a fake (Score:5, Interesting)
Once, during the original Pentium counterfeiting spree (where they'd grind down the ceramic top and re-screen the labels), I was at the Dayton Hamvention [hamvention.org].
There was a vendor there that I knew, and trusted, and had bought RAM and CPUs and other commodity silicon from in the past, all of which worked fine.
He was selling counterfeit Pentiums. But they were marked as such. They were cheaper than the genuine product, and he was happy to explain to people what had happened to them. Stuff like "These were all probably Pentium 100's, but they've all checked out at 133, and now they're just marked as such."
And: "We've got real P133's here for you to buy, too."
And he'd explain the difference, and how to tell (the ceramic wasn't as smooth as the real article, for instance).
I stood and watched people at that booth for some time: Some folks, knowingly, bought the counterfeits. Some folks bought the genuine ones. Nobody really seemed to be scared away by the concept or the vendor, though, probably because of his openness, honesty, and willingness to teach.
In retrospect, it looked a whole lot more like the retail overclocking scene does today, than it did of someone trying to cheat someone else.
Been a newegg.com customer for a long time (Score:5, Insightful)
There is no way they are directly involved and there is no way they won't make good on the substitute goods. NewEgg will likely ship out replacement processors to those who got fakes and deal with the matter themselves. From all my experiences with them, they have given me 0.00 trouble when dealing with a return or exchange. There are few companies I recommend to anyone, but newegg is one of them. There will be no "egg" on their faces when this is all settled. Above everything else, newegg values its reputation and treats its customers right.
(Should they not send replacement processors to the customers, I will presume there is good reason... they have always treated me well.)
Re:Been a newegg.com customer for a long time (Score:4, Informative)
You've said that before in this thread - and you were just as wrong then as you are now.
Re: (Score:2, Interesting)
Re: (Score:3, Insightful)
Dang, you're right... and when I have a problem at target or walmart, they always send a limousine to pick me up!! If I had to drive myself to target or walmart to deal with returns or defective stuff, I would think that would be kinda parallel to the returns policy of newegg, but since I get free limousine service when I need to resolve a problem with target or walmart, I think you are right -- newegg is a bit cheap when they have policies like this.
I blame the Chinese because ... (Score:2, Funny)
...I'm an American and it's my patriotic duty to blame the Chinese.
Huh (Score:3, Funny)
Re: (Score:2)
I paid a few dollars more and got a Xeon W3520.
That gives me a 130W thermal envelope, and ECC if I want it.
Been caught out with faked good from Amazon too. (Score:3, Interesting)
I once bought a Lexar 4GB USB flash drive from a major online store. When it arrived and I plugged it in, it was a 16MB flash drive within a Lexar case.
Fake USB flash drives seem not to be uncommon. I have heard it happen to some of my friends too.
Re:Been caught out with faked good from Amazon too (Score:4, Interesting)
Sometimes they will even hack the FAT to make it look like a much larger drive, although obviously you will start getting errors if you try to write beyond its actual capacity... A lot of people get caught out by this because it takes them some time to fill the drive.
Re:Been caught out with faked good from Amazon too (Score:4, Informative)
Sometimes they will even hack the FAT to make it look like a much larger drive, although obviously you will start getting errors if you try to write beyond its actual capacity... A lot of people get caught out by this because it takes them some time to fill the drive.
Yep, and most of the time even the retailer doesn't know about it. They buy from gray market, and that's what they get.
It's a worldwide huge issued already as you can see. [google.com]
There's even a "white list" of good USB sellers in eBay.
asian counterfeits? (Score:5, Insightful)
These look like professionally done asian counterfeits to me. It's quite likely organized criminals are involved since it took a lot of resources to custom print the boxes and labels, and make the foam HSFs and fake cpus.
This isn't something the average joe or jane can do in his or her grandma's basement, you've got to have access to professional printing equipment at the very least.
Chances are a substantial number of real CPUs were stolen and replaced with these fakes.
Re: (Score:3, Insightful)
Its not THAT hard to do this at home. Good color laser and good paper could do the box. The rest, any highschool student with some basic tools could do.
Rather funny if you ask me, I'm surprised its taken this long for something like this to happen in the mainstream
From Intels Elbonian manufacturing plant (Score:5, Interesting)
This is what Intel gets from assembling these boxes in Elbonia. The CPUs are $300, and the pay to the Elbonian packer is $0.17. You were hired from the mud farm, and told to put these little green squares with metal into a box with a plastic propeller in it. Now you discover that these squares you are handling is worth 1 full years salary, and your family is starving.
Maybe your even think the little squares you make will work just as fine as the original ones, and that the end user will not notice. Your cousin tiled his entire bathroom with all the extra P4, and to him, they where all the same. And for the fan, a little plastic toy is pretty much the same whether the car wheels spin around or not, as long as it looks fine.
Re:From Intels Elbonian manufacturing plant (Score:4, Informative)
Nice troll, but all of the Core i7 CPUs from Intel come from fabs in the US or Costa Rica. [insidecostarica.com]
And in Costa Rica, they pay almost double the local average wage [google.com].
Re:From Intels Elbonian manufacturing plant (Score:4, Informative)
and your worried about counterfeit TUNES? (Score:4, Insightful)
ya like this is what they really should be focusing on organized CRIME
not some kid downloading a music or tv episode.
I've had very good luck with Newegg (Score:2)
They've been extremely fast and very responsive. And no, they don't build it for you. That's the point of buying from them so you can have the pleasure of building it yourself. My guess is Newegg got taken on these goods and didn't even know it. I guess we'll see...
give some benefit of doubt (Score:4, Informative)
chances are that newegg was similiarly duped, if they did this deliberately the cost to their business would be unrecoverable. went through something like this years ago with fake maxtor hard drives. turned out someone at the factory got a bunch of rejects, sent them to a shop and they had there firmware crudely rewritten along with professional labels. that is someone from the Western Digital factory.
Maxtor worked with me on it and they were able to tell by the circuit board who really made the hard drives. if memory serves they came from provantage and once I got provantage involved they replaced the entire lot of hard drives.
Reputation (Score:5, Insightful)
Look at all the comments here. Reputation is a major thing.
If a company has a reputation for doing right by its customers, as long as addresses a situation like this, it will be OK.
Now compare this to the reputation that Fry's or Tiger Direct had (don't know if either has improved). Would they get the benefit of the doubt this way?
Just goes to show that doing good is just good business.
Re: (Score:2)
Well... to be a credible fraud by the company it has to be something they could get away with, like say if this was some tweaked/unlocked/flashed/whatever that'd actually boot if you put it in a computer. This is more like buying a car and finding out the engine is a cardboard prop. Some fly-by-night eBay scammer could do something like this, but no I don't think Fry's or Tiger Direct would be treated that differently.
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I would think that it is not completely New Eggs fault. I am su
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Not buying Neweggs explanation (Score:5, Insightful)
"Newegg is aware of a shipping error that occurred with certain recent orders of the Intel Core i7-920 CPU. After investigating the issue internally it appears one of our long term partners mistakenly shipped a small number of demo boxes instead of functional units. Our customer service team has already begun proactively reaching out to the affected customers. In line with our commitment to ensure total customer satisfaction, we are doing everything in our power to resolve the issue as soon as possible and with the least amount of inconvenience to our customers."
Why would Intel make a demo box with multiple spelling errors like a poor chinese user manual, and include stapled blank paper and broken plastic parts, and then get it mixed up in the mfg. channel? NO CHANCE. PERIOD.
This is obviously corporate communication lies. I wonder why Newegg, with a large set of loyal customers feel the need to lie so blatantly to its customers. Do they think they are idiots, or is lying just accepted?
Re:Not buying Neweggs explanation (Score:5, Insightful)
Re: (Score:3, Insightful)
Agreed, but how many people are going to be skeptical to order from newegg now due to trying to protect the relationship with the partner. Newegg might want to not reitterate whatever the supplier is saying in protecting themselves a little m
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It is entirely probable that these items were just 'demo units' meant for store windows and displays
A demo box wouldn't contain anything inside. It would have anything you need just printed on the surface of the box. It wouldn't be weight-matched to the real deal. And it wouldn't include a stack of blank paper. Finally, it wouldn't include the fake CPU. If you must have something there, it would be a piece of cardboard with a photo, but as I said there is no need to have anything inside of a demo box. Th
Re: (Score:3, Funny)
My swap meet story (Score:5, Interesting)
I was at a swap meet a month ago and saw a *pallet* of Core I7 processors. I used Red Laser to scan the UPC codes (they were "Extreme" models selling for $650+ on the open market), and a quick volume computation (the pallet was about 12 high, about 20 horizontal each way) suggested that I was looking at about $3 million worth of processors.
Except, they weren't actual processors. According to the person selling them, they were "fake" processors, but the heatsinks and fans were real and could be used with other processors and motherboards.
Uh-huh. Carrying the original UPC codes. I'm still not sure what to make of it.
Re: (Score:3, Interesting)
Actually I saw this pallet of Core I7 processor boxes too, they were not fake processors, just the factory heat sinks & fans. The boxes were all ripped open and processor had already been removed. They were selling for $5 each. I bought one of the i7 975 extreme ones.
Re: (Score:2)
Almost all smartphones have scanner apps now...... where have you been?
This is how the china gov get's it's pc parts and (Score:2)
This is how the china gov get's it's pc parts and they uses there own cops / army to pull it off.
microcenter has them for $60 - $80 less. (Score:2)
microcenter has them for $60 - $80 less.
I want one! (Score:3, Funny)
This is sooo sweet!
I've been wanting to build a fake computer for quite some time now. It will go perfectly with my fake Italian leather chair and fake wood desk!
Relax, NewEgg is a fine store (Score:3, Funny)
I've been very happy with my purchases there--a Panaphonics TV and Sorny monitor. Shop there with confidence.
Fake processor? You were lucky. (Score:5, Funny)
It's not the first time for NewEgg (Score:5, Interesting)
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Newegg sells parts, not computers. They won't build your computer for you, you need to order from a specialty company that advertises that service.
Newegg is very transparent about its return policies. If you don't like the return policy for a part, order something else. Everything I ordered for my new PC could be returned for at least another of the same part, most of it could be refunded completely.
To counter your experience, I have NEVER had a bad experience with Newegg. Even when I misunderstood how
Re: (Score:2)
http://www.newegg.com/HelpInfo/ReturnPolicy.aspx#29 [newegg.com] Newegg will refund open box items, but won't replace them (presumably because they may not have enough stock to replace it)
Re: (Score:2, Informative)
No sale, but here you go:
http://twitter.com/Newegg [twitter.com]
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Re:There must be more out there (Score:4, Informative)
It is not profitable to go through this much trouble and expense for one or even a dozen units. There must be hundreds out there.
This post [hardforum.com] claims NewEgg got 300 fakes in a shipment of 2000 from a distributor.
Re: (Score:2)
> There must be hundreds out there.
More like tens of thousands, I would think. Most are probably being sold in Asia.