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MS Says All Sidekick Data Recovered, But Damage Done 279

Posted by timothy
from the small-favors dept.
nandemoari writes "T-Mobile is taking a huge financial hit in the fallout over the Sidekick data loss. But Microsoft, which bears at least part of the responsibility for the mistake, is paying the price with its reputation. As reported earlier this week, the phone network had to admit that some users' data had been permanently lost due to a problem with a server run by Microsoft-owned company Danger. The handset works by storing data such as contacts and appointments on a remote computer rather than on the phone itself. BBC news reports today that Microsoft has in fact recovered all data, but a minority are still affected (out of 1 million subscribers). Amidst this, Microsoft appears not to have suffered any financial damage. However, it seems certain that its relationship with T-Mobile will have taken a major knock. The software giant is also the target of some very bad publicity as critics question how on earth it failed to put in place adequate back-ups of the data. That could seriously damage the potential success of the firm's other 'cloud computing' plans, such as web-only editions of Office."
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MS Says All Sidekick Data Recovered, But Damage Done

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  • by sakdoctor (1087155) on Thursday October 15, 2009 @03:02PM (#29760873) Homepage

    Not just buzz, it's the future bro.

  • by elrous0 (869638) * on Thursday October 15, 2009 @03:07PM (#29760939)
    Hey, at least this fiasco took the heat off their crappy network for a while.
  • by Aurisor (932566) on Thursday October 15, 2009 @03:07PM (#29760941) Homepage

    But Microsoft, which bears at least part of the responsibility for the mistake, is paying the price with its reputation.

    Wow, this is a terrible blow for Microsoft. This might make people think that they produce unreliable products!

  • Re:Huh? (Score:4, Funny)

    by Etrias (1121031) on Thursday October 15, 2009 @03:16PM (#29761051)
    What? That's not so bad. I mean if you really wanted a conspiracy theory you could surmise that MS bought Danger with some knowledge of how in bed they were with T-Mobile. AND seeing that one of the major carriers that Google's Android is T-Mobile, MS purposefully destroyed data to strike out against T-Mobile for partnering with their sworn enemy. Right now, Ballmer is sitting in his evil lair over an active volcano, cackling fitfully while stroking a white cat. Now THAT is a conspiracy theory.

    Now that I said it, it doesn't seem unpossible. I better call Hollywood.
  • Re:Huh? (Score:5, Funny)

    by sopssa (1498795) * <sopssa@email.com> on Thursday October 15, 2009 @03:19PM (#29761077) Journal

    Dear Sir or Madam,

    The responsible Anti-Microsoft Troll that should have replied to this post by now is on sick leave and was unable to prepare a custom flaming reply to this particular post. In lieu of that, attached is our generic template which we use to write all our flaming responses.

    1. Make a general anti-Microsoft jab
    2. Blame Microsoft for it's stance against Free Software (and also for lack of network neutrality, the current state of patent laws, the Iraq war, and the extinction of the dinosaurs)
    3. Accuse the poster who wrote something positive about Microsoft of being either a fanboy or a Microsoft employee. If the poster in question made a comment about Microsoft's actual support of Free Software in a particular instance, accuse the poster of being an oblivious idiot unable to see through their Embrace-Extend-Extinguish approach
    4. State that the Linux revolution is inevitable
    5. Finish off with another outpour of flames

    We hope you will be able to infer the potential content of the post that should have been done by the respective Troll. Please accept our apologies.

    Sincerely,

    Assistant Secretary,
    Anti-Microsoft Trolling Association, Ltd.

  • by Anonymous Coward on Thursday October 15, 2009 @03:27PM (#29761163)

    "a server run by Microsoft-owned company Danger."

    rename Microsoft to DangerOUS.

    Yours In Ashgabat,
    K. Trout

  • by corbettw (214229) <corbettw@y a h o o . c om> on Thursday October 15, 2009 @03:41PM (#29761313) Journal

    Storing all of your data and the lion's share of your processing on a remote machine, with only the bare minimum stored and run locally? Sounds a lot more like the past to me.

  • by 4D6963 (933028) on Thursday October 15, 2009 @04:08PM (#29761653)
    Yes, if I'm gonna lose personal data I want it to be to my own flawed backup strategy! To hell with professionals whose job and business is to do just that!
  • by bkaul01 (619795) on Thursday October 15, 2009 @04:31PM (#29761907)
    Who decides that a server farm called "Danger" is a safe place to store backups?
  • by Bigbutt (65939) on Thursday October 15, 2009 @04:58PM (#29762301) Homepage Journal

    Hey, it was the last time he checked :)

    [John]

  • Re:Huh? (Score:2, Funny)

    by ZarathustraDK (1291688) on Thursday October 15, 2009 @05:07PM (#29762467)
    Dear Sir or Madam, The responsible Anti-Linux Troll that should have replied to this post by now is on sick leave and was unable to prepare a custom flaming reply to this particular post. In lieu of that, attached is our generic template which we use to write all our flaming responses.

    1. Assert that the poster is wrong because you think so (that ought to convince everyone, but if it fails go to 2)
    2. Call the poster a blind zealot (after all, religion and philosophy are the same thing and equally useless, right?)
    3. Explain how unable you are to survive as a programmer in a world where you can't sit on your code for infinity to make money by charging for that which can be copied for free (as programmers can't possibly do anything else in the IT-arena with their skills), and generally explain how your responsibility to your kids is somehow bigger than your responsibility to your kids + the rest of the world.
    4. Developers developers developers developers!
    5. Give a detailed anecdote about how you manage to run a Windows-program succesfully.
    6. Explain about how Microsoft is the dominant player on the market purely out of technical merit (nothing else of course).
    7. Finish up trying defuse the effect of future responses by "anticipating" their arrival. Sentences like "But this is Slashdot so I'm expecting to get modded down" are quite popular.

    We hope you will be able to infer the potential content of the post that should have been done by the respective Troll. Please accept our apologies. Sincerely, Assistant Secretary, Anti-Linux Trolling Association, Ltd.
  • Re:Huh? (Score:3, Funny)

    by zippthorne (748122) on Thursday October 15, 2009 @07:52PM (#29764327) Journal

    Well, since this is /., you take your car in for a routine oil change. The mechanic botches the job.

    Yeah, that sounds about right. That's why I try to do my own oil changes when I can.

    The worst, though, is the state inspection. Without fail, something always seems to fail after one of those for me. Next time I'm going to demand they let me watch the work being done.

  • by symbolset (646467) on Thursday October 15, 2009 @11:03PM (#29765425) Journal

    It's not like Microsoft had a history of failed backups and horrible transitions.

    Why is this not modded funny?

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