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iMac Businesses Government The Courts Hardware Apple News

New 20" iMac Screens Show 98% Fewer Colors 470

Trintech points us to an AppleInsider article about another class-action lawsuit directed against Apple Inc. This one claims that the displays on new 20" iMacs are only capable of 6-bit-per-pixel color, 98% fewer colors than Apple advertises. Rather than the 8-bit, in-plane switching (IPS) screens used in 24" iMacs and earlier 20" models, "[t]he new 20-inch iMac features a 6-bit twisted nematic film (TN) LCD screen," according to the article, "which the [law] firm claims is the 'least expensive of its type,' sporting a narrower viewing angle than the display of the 24-inch model, less color depth, less color accuracy, and greater susceptibility to washout." Apple recently settled a very similar class-action suit about the displays on MacBook and MacBook Pro models.
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New 20" iMac Screens Show 98% Fewer Colors

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  • by suso ( 153703 ) * on Tuesday April 01, 2008 @02:28PM (#22932774) Journal
    Good job slashdot, I think you successfully managed to show that reality is stranger than fiction by holding back on the fake articles this year. And you've thoroughly confused everyone.
  • If only... (Score:4, Insightful)

    by v(*_*)vvvv ( 233078 ) on Tuesday April 01, 2008 @02:33PM (#22932834)
    the Windows Guy could retaliate in one of those commercials.

    But cutting costs is part of innovation, so Apple is still the best, OBVIOUSLY.
  • by pwnies ( 1034518 ) * <j@jjcm.org> on Tuesday April 01, 2008 @02:42PM (#22932954) Homepage Journal
    Hasn't apple prided itself in that mac's are for "fun and artistic purposes" rather than business purposes? It seems to me that apple is shooting itself in the foot here, and then pouring lemon juice on the wound just for good measure.
  • by boristdog ( 133725 ) on Tuesday April 01, 2008 @02:44PM (#22932980)
    I am not a big Apple fan, but in the past I always knew they at least put out a quality product. I never had problems recommending Apple products to my clients if their needs fit the product.

    But in the past few years Apple quality has been slipping. They need to nip this in the bud or they'll be known as just an OS company with crappy hardware.

    And for a company that pushes such a visual image - DON'T go cheap on the displays!
  • Re:If only... (Score:5, Insightful)

    by Haeleth ( 414428 ) on Tuesday April 01, 2008 @02:47PM (#22933020) Journal

    the Windows Guy could retaliate in one of those commercials.
    Unfortunately, the vast majority of Windows PCs (including pretty much every laptop ever made) also use these "inferior" screens, and nobody's tried to sue Dell yet.

    The fact is that most people can't tell the difference, and aren't interested in paying four times as much to get a product that isn't noticably better unless you make your living working with colour.

    This is a storm in a teacup.
  • by dreamchaser ( 49529 ) on Tuesday April 01, 2008 @02:50PM (#22933056) Homepage Journal
    In this instance (not the previous one), the issue is did Apple advertise them as supporting 8 bit per plane or did they not? If they tried selling them as 8 bit and they were really 6, then there is a problem. It's called false advertising.
  • 6 Bit per pixel. (Score:4, Insightful)

    by jellomizer ( 103300 ) on Tuesday April 01, 2008 @02:52PM (#22933098)
    Just a reminder this is 6 Bits per pixel not the Bit depth that you set on your OS. Having 64 Colors per Pixel and combination of hardware dithering makes a decent screen for most people. However for true videophobes that would get in the way 8 bit would be prefered. But for most people they wouldn't know the difference betwen 8 bit and 6 bit displays.
  • by davidwr ( 791652 ) on Tuesday April 01, 2008 @02:53PM (#22933104) Homepage Journal
    If it was advertised as an 18-bit screen we wouldn't even be having this discussion.

    18 bits is plenty for many people, but it's not plenty for graphic artists - the very people who buy Macs.

  • Re:If only... (Score:4, Insightful)

    by kesuki ( 321456 ) on Tuesday April 01, 2008 @02:58PM (#22933158) Journal
    Dell lets you pay extra to configure your laptop with a real screen. you pay through the nose, but still they let the person decide at checkout.
  • by Terrasque ( 796014 ) on Tuesday April 01, 2008 @03:01PM (#22933210) Homepage Journal
    Yeah, I really like it too. Feels a bit surreal, tho. I'm going "oh, this is the joke. *reads* - no.. that doesn't look like a joke.." on every new story that appears, half expecting pink ponies to jump out of my screen every time.

    It's kinda like Bill Gates standing saying that he, deep in his heart, really like linux, and use Ubuntu and Fedora at his computers at home. Heey, actually, that would have been a great April Fools if the big G did that. I think the discussion would be VERY interesting (as only about 1/4 would realize / acknowledge that it's a joke). Mad OSS priests frothing at the mouth, Microsofties claiming Armageddon, and snotty mac users proclaiming Steve is The Only True iGod.
  • by Phroggy ( 441 ) <slashdot3@@@phroggy...com> on Tuesday April 01, 2008 @03:03PM (#22933228) Homepage
    I just checked. The tech specs page for Apple Cinema Displays says "Display colors (maximum): 16.7 million". The tech specs pages for the MacBook [apple.com], MacBook Pro [apple.com], MacBook Air [apple.com] and indeed the iMac [apple.com] all mention "millions of colors" (which is what Apple has traditionally called 24-bit color, as opposed to "thousands of colors" which is 16-bit mode and "256 colors" which is obviously 8-bit mode).
  • by randyest ( 589159 ) on Tuesday April 01, 2008 @03:22PM (#22933460) Homepage
    "98% fewer colors" is exactly what it says -- 90% fewer discrete colors. It says nothing about gamut or color range, so it's not misleading at all.
  • by dal20402 ( 895630 ) * <dal20402&mac,com> on Tuesday April 01, 2008 @03:27PM (#22933520) Journal

    You won't see stripes, but noisy transitions, at least on the iMac. Most of the 6-bit displays (including the iMac one) dither when they are fed intermediate values.

    For me, the difference is most dramatic on relatively dark gradients involving green or blue.

    In any case, the worst problem with TN isn't the dithering/banding, it's the total lack of color consistency that derives from the very narrow viewing angle.

  • Mod parent down. (Score:2, Insightful)

    by jonnythan ( 79727 ) on Tuesday April 01, 2008 @03:30PM (#22933550)
    This is how some technologies, such as CRT and plasma, work.

    This is not how LCD screens work.

    A pixel on an LCD monitor emits a single color. There is no dithering involved. The pixel filters out a set of wavelengths from a white light source to produce a single pixel with a single, even color.

    The pixels on Apple's new 6-bit iMac displays are only capable of about 262,000 individual color states. The 24-inch iMacs are capable of over 16 million color states.
  • by guidryp ( 702488 ) on Tuesday April 01, 2008 @03:31PM (#22933556)
    90%+ LCD monitors are TN screens like the low end iMacs. They all claim 16+Million colors. The Panel itself is a LG.Philips LM201WE3(teardowns online). The manufacture web says it is 16.7million colors with FRC.

    This would only affect the clueless. It was widely complained about that apple switched to TN panel on the 20" as soon as the Aluminum iMacs came out. It is not a hidden fact, you can tell by the viewing angle specs.

    Apple will probably fight this one, because there is a chance the laptops did not have FRC dithering (many laptop screens don't) and thus did not have millions of colors, OTOH the FRC dithering panels are classed as having millions of colors industry wide, and the viewing angles were quoted to industry standards in the spec that would make it clear to anyone who knew or cared about display or even asked anyone for advice that these were TN panels.

    In fact you would have to be living under a rock to not know, but that won't stop some people for trying for a small cash grab and lawyers from trying for a big one.

  • by PRMan ( 959735 ) on Tuesday April 01, 2008 @03:33PM (#22933580)

    But when the manufacturer sold it to Apple, they probably didn't lie to them about what it was.

    If they did, then Apple should turn around and sue them.

  • Re:If only... (Score:2, Insightful)

    by Overly Critical Guy ( 663429 ) on Tuesday April 01, 2008 @03:46PM (#22933734)

    The majority of Windows PCs are non-specific about the superiority or inferiority of their screens. Dell doesn't lie about it. No fraud, no suit.


    You're an idiot. The majority of Windows PCs advertise displaying millions of colors just like Apple does.

    Try telling that to a bespectacled emo-haired skinny starbucks drinking douchebag that knows shit about computers, but somehow thinks he can explain the superiority of Apple's hardware to me?

    Ah, so this is the only reason you're taking your anti-Apple position--nerd rage directed at people who are different from you. Again, you're an idiot.
  • Color pros (Score:1, Insightful)

    by mistermiyagi ( 1086749 ) on Tuesday April 01, 2008 @03:47PM (#22933756)
    Anyone who works in any color-critical business knows to NEVER-EVER buy any apple branded monitor if color quality is your goal. They are the worst bang for your buck on all fronts. Even a cheap panasonic (sub $400) after calibration will yield better color than its apple counterpart with the same calibration. The only reason people buy the apple monitor is so their setup "matches" like you match your shoes to your belt.

    It's sad but very true. As a professional in digital photography we carry 30in cinema displays and take note that the people who rent them only do so for 3 reasons.

    They are big and honestly are a great gimmick to impress clients who work on shitty setups at their offices.

    Their shooting style is such that color accuracy is not relevant at the time of capture.

    They are ignorant to the nature of color and how it can potentially screw up their workflow. Both during and after capture.

    And the forth ( I know I said 3 ) In the business of digital capture you have to offer what the other guys offer or you risk losing clients who don't want to pay for the top of the line
    ( ie any EIZO monitor )
  • by tftp ( 111690 ) on Tuesday April 01, 2008 @03:52PM (#22933814) Homepage
    Most people aren't going to really notice.

    Yes, I am sure that's what they said at Apple. "Those suckers will never figure out what we sold them!" This is just another proof of "corporate honesty" being an oxymoron.

  • Parent is correct (Score:3, Insightful)

    by spitzak ( 4019 ) on Tuesday April 01, 2008 @04:10PM (#22934052) Homepage
    If you look closely enough you will see THREE pixels, one red, one green, one blue. Each of these (on an actual 8-bit screen) can display 255 different shades of their color, plus black. 255red + 255green + 255blue + 1black = 766 different colors.

    This in fact is the only way to count the colors if you want to claim that dithering does not count. (Conversely if you do count dithering you could claim that the screen can display an astronomical number of colors, if viewed from so far away that the entire display looks like a single dot)

    However the 6-bit screen only puts out 63+63+63+1 = 190 different colors. Thus you could still claim the number of colors is 75% less.
  • by MadnessASAP ( 1052274 ) <madnessasap@gmail.com> on Tuesday April 01, 2008 @04:25PM (#22934236)
    Did you just complain about having to know what you are doing to use a product outside of idiot mode?
  • by Edgewize ( 262271 ) on Tuesday April 01, 2008 @04:30PM (#22934302)
    No. The post in question is a train wreck. Combinatorial math does not work like that. Nor is that the reason that video recording is historically done in YUV. The human eye is very much capable of perceiving millions of distinguishable colors.

    Bringing in the mechanics of color perception is irrelevant, not to mention that the post is using misleading and incorrect terminology (it's nothing to do with "dithering") and that it is conveniently overlooking the fact that the three wavelengths that the cones in the eye are sensitive to are red, green, and blue.
  • by fbjon ( 692006 ) on Tuesday April 01, 2008 @04:46PM (#22934452) Homepage Journal
    Ah those were the days. Trying to paint in HAM mode, but changing a pixel changed some number of pixels to the right of it, so you had to start painting from the left.


    Also, regarding the article, why the heck is Apple of all manufacturers using TN panels, everyone knows they suck! A supply issue perhaps? I know there was a panel factory that went up in flames a while ago, which caused the Lenovo L220X to be severely short in supply.

  • by bloobloo ( 957543 ) on Tuesday April 01, 2008 @04:48PM (#22934478) Homepage

    It may be weird, but it's also remarkably common. About half the LCDs on Newegg are reported as showing 16m or 16.2m colors, rather than 16.7m (2^24).
    Eh? How does that work?
    If you lose just one bit of colour information, you go from 16.7 to 8.4 million colours. I think they must just be rounding or writing it down poorly.
  • by poliopteragriseoapte ( 973295 ) on Tuesday April 01, 2008 @05:12PM (#22934788)
    Yes, this is a disaster for graphic artists. One of the BIG advantages of having an Apple machine has always been that the notion of color profiles are built-in, and uniformly applied; even Safari knows how to interpret them in photos. This is ridiculous. Thank goodness one can still get a Mac Mini plus an external LCD... but if the Mac Mini goes, so does Apple's superiority in graphics, and this is a big deal -- and ought to be a big deal to Apple.
  • by TheNetAvenger ( 624455 ) on Tuesday April 01, 2008 @11:54PM (#22937646)
    It's almost shocking that Apple, of all companies, does not provide 8bpp panels across their entire line. At the very least, given their reputation as a manufacturer of computers for creative professionals, they should be making it clear which screens are 8bpp panels and which ones aren't. And they should be publishing their screens' gamut as well.

    Why would this be shocking? For the last 10-15 years Apple has used the cheapest or mid-range of all components in their hardware.

    Want a laptop with 1920x1200 or 1600x1200 like PC users could buy in 2002? Apple didn't think their users did. (I guess Macs aren't for graphic artists needing higher DPI screens.)

    Or how about a Fast Video card, even the most expensive Mac Desktops have had mid to low range PC level video cards. If you want fast video, you can't buy a Mac unless you plan on replacing the Video, and this is on machines it is even possible to replace.

    Even the Notebook Mac market uses the low end of graphics, you can get a 2004 PC Laptop with Video that is still faster than most Mac Notebooks, let alone 2005 where PC Laptops have NVidia 7950 Go GPUs that are STILL faster than anything you can get in a Mac. (I guess Macs also aren't for the engineers, drafters, animators, or even someone wanting to play a freaking game. And people wonder why companies don't develop games for the Mac? Hardware is too slow, and OS X's OpenGL performance is marginal compared to Windows or even Linux.)

    We could literally go down a list of components over the years that Apple has screwed their customers with, and that is not even counting the 'complexity' of a mouse with more than one button. Cheap Hard Drives with low RPM, and loud, to even little things like the optical drives.

    Macs look cool, and have a few cool features with the Magentic locks and Cables, but when you get inside, where the average Mac user never sees, Apple uses the cheapest shit they can get by with.

    Now it is starting to hurt them, because their screens are not hidden, and people are looking at their friends PC LCDs and going WTF, why is yours clearer, brighter, with no banding and more colors?

    Then you have to explain that apple is using LCD specifications that were outdated in the late 90s. (Sadly, the last 6bit pixel LCD I have even seen was a 1999 Pentium II Laptop.) But hey, Macs rule, right? (gag)

  • by plasmacutter ( 901737 ) on Wednesday April 02, 2008 @12:16AM (#22937720)
    I bought a macbook 13" for school and the viewing angle and color were so poor I couldn't get a consistent contrast from top to bottom.

    TN screens are pieces of crap, period.

    The color was washed out, so washed out the best I could do for calibration forced apple's colorsync tool to the edge of the charts. If I were able I would have dragged the controls off the charts, and perhaps attained a passable color accuracy. That said, the lack of consistent contrast from top to bottom of the screen is incurable.

    Apple seems to have caved to the flow of the rest of the pc market, which is toward screens which are no longer built for fidelity, but for hyper-exaggerated flashiness on the salesfloor.

    My cinema was the last generation before this shift, and now im stuck unserviced in the computing marketplace when i want to upgrade.

    I like the OSX environment a LOT. I can't stand an interface which is not document centered, and column view is important to me, but I also want color fidelity! Whenever I see an improperly calibrated screen it grates at me like a thousand papercuts, and I've locked that macbook away in a dark corner because I want to cry whenever I look at that screen.

    What has happened to apple's quality standards since 2002 can best be compared to BBC news devolving into MTV news.
  • by Capsaicin ( 412918 ) on Wednesday April 02, 2008 @03:20AM (#22938336)

    The reason why apple got caught with their pants down in their lawsuit is because for decades professional graphic artists and photographers have used and relied on apple.

    Despite being marked down as Troll, this is actually quite insightful. It also shows the depth of the mistake Apple has made. The real cost to Apple is not in settling the litigation, but in the trust that will be lost in the professional graphics market. Up till now you could buy a Mac and be confident that you were getting a machine that was suited for graphics work. While most professionals wouldn't settle for the 20", nor an iMac for that matter, this is the most negative publicity, in one of it's core markets, that Apple could have (not) hoped for.

  • by Bigman ( 12384 ) on Wednesday April 02, 2008 @05:34AM (#22938730) Homepage Journal
    One reason that computer retailers are vague about specs is that it means that they can change the spec at any time without customers having any comeback. So if the start off using 8bpp screens and then want to change suppliers for cheaper 6bpp, if they have specified in the specs they are 8bpp they are stuffed. If all the spec says is the resolution and that the viewing angle is "better than x degrees" they can go shopping with little to worry about.

    I had 2 "identical" HP flat panel displays in my job-before-last. The colour on one seemed far superior on the older screen, despite them having the same model number. At the time it didn't occur to me they might be internally different.

    Computer manufacturers often redesign products without changing the part number - just look at wifi adapters for an example. It's all about the Benjamins!
  • by NulDevice ( 186369 ) on Wednesday April 02, 2008 @09:25AM (#22939706) Homepage
    24-bit (and higher) sound is, however, incredibly useful for recording. While the listener can't tell on the raw signal, when you start doing effects processing, you want the most bits available to reduce interpolation errors. Those you CAN hear.

    (of course, your 24-bit signal has to actually be clean in the first place for this to even matter, which is another issue entirely)

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