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Portables Hardware

Linux on Laptops Manufacturer Report Card Updated 158

wehe writes "The Linux on Laptops Manufacturer Report Card was updated. The changes are based on some of the criticisms the first announcement at SlashDot has got. A matrix of Original Equipment Manufacturers - OEM relations was added together with tips and tricks how to identify the original laptop manufacturer. Also a list of Linux laptop and PDA resellers was added. Unfortunately even in our times of Linux success, support by laptop manufacturers is seldom, or if provided not much helpful. Though the marketing departments of some major manufacturers have announced Linux support for their laptops sometimes, it was not developed or silently dropped. Because of the rapid development (every manufacturer creates new models almost every three months) and the specific hardware of mobile computer devices and accessories (see Linux Mobile Guide for details), it is important to have current and reliable information about their Linux compatibility. A current example is Intel`s new Centrino(TM) technology. Though there are many Linux laptop installation reports available already, Intel still does not provide full Linux support yet. Note: the URL of the original "Linux on Laptops Manufacturer Report Card" has changed from MobiliX to TuxMobil, because of severe trademark trouble with Asterix and Obelix, as reported on SlashDot."
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Linux on Laptops Manufacturer Report Card Updated

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  • by Anonymous Coward on Sunday August 17, 2003 @09:44AM (#6716465)
    I know what you mean, I have to use a compaq M700 in my job and debian but it's dam hard work getting everything setup correctly. (fast X, hibernating/resuming, many many other gripes)

    However, I am currently sat in Trent Bridge cricket ground, watch england get another thrashing (112-7). Using my powerbook & GPRS phone, coding for x86 hardware, browsing and IM family, all with no settup headaches other than learning the differences between linux and bsd.

    best 2000 i ever spent (just don't tell the wife :)
  • My Experience (Score:2, Interesting)

    by JamesP ( 688957 ) on Sunday August 17, 2003 @09:46AM (#6716471)
    I am using my laptop to type this. It has Linux installed.

    The worse problem: video. But after downloading the driver everything worked fine (Via TwisterK)

    Network - no problem
    Sound Card - no problem

    Now, not everybody gets lucky. I had a friend who took some weeks and several distros to get his LCD panel to work... Video Card - Mobility Radeon

    The funniest thing is that he payed 50000 more than I did...
  • by curious.corn ( 167387 ) on Sunday August 17, 2003 @09:49AM (#6716479)
    When time for an upgrade came I thought: screw games, I'll go with whatever I get for mac if any. I want it mobile, no more desktops, basta. Should I spend > 1500 for a machine and still have to boot MS to get what I paid for? Should I struggle with poorly designed hardware strung together by a hideous bunch of hackish miniport drivers? Shall I risk frying my expensive HW because linux can't help but drop the towel because of some manufacturer's poorly standardized, buggy bios implementation of ACPI? No.
    So I held my breath and bought an Apple. I miss linux though. ;-)
  • by Anonymous Coward on Sunday August 17, 2003 @09:54AM (#6716493)
    HP's support has to be one of the worst that I've seen. I had a problem with the keyboard on the laptop: the shift and cntrl keys would not work sporadically. Initially their tech guy told me that it was a known issue (a BIOS problem). When I called up asking for an ETA on the BIOS update, their response was: we think its a battery issue, and will send you a new battery! WTF? Obviosuly it was a delaying tactic. I just returned the thing.
  • by jonwil ( 467024 ) on Sunday August 17, 2003 @10:09AM (#6716536)
    The "cheap" laptops tend to include bargain basement software modems, integrated lower-end video chipsets and the like.

    Software modems are always going to be a problem, one alternative there is to simply get a PC card modem that linux supports.

    Graphics chipsets for example are also going to be a problem simply because even though there may be good linux support for desktop chipsets/cards like the GeForce4MX 440 (which is what I have), getting the manufacturers to support the laptop and "integrated" chipsets is harder.

    Although there is an answer to the whole display drivers issue. Move to a 3-part driver. Part 1 would be like the miniport driver on windows and would contain all the actual low-level driver support. This bit would reside in the kernel and would ideally be Open Source or at the very least have "open glue code" like the current NVIDIA drviers do. This part would also include enough to get text mode going properly.
    Part 2 would be like the DDI driver on windows and would convert the data from x-windows, svgalib or whatever else into the cards native format. This could sit in userland space and wouldnt be loaded until a graphical app was loaded. It would talk to the kernel portion via a special call that would enable 2-way communication between both halves in a way that is driver-specific but at the same time independant from changes to the kernel.
    Part 3 would then be the 3d portion of the driver and would be written to work specificly with OpenGL.
  • by CrudPuppy ( 33870 ) on Sunday August 17, 2003 @10:41AM (#6716622) Homepage
    I got a formal response back from Intel to my inquiry about the availability of Centrino and they said they will not be releasing drivers - EVER.

    The article seems to imply that this will happen by saying Intel hasnt released them "yet", so I wanted to clear this up.

    In response to the post just above mine, who wondered what the appeal of integrated wlan was: this thing is a cool drink of water compared to the good old days of dongles, and even compared to the current days of wireless cards sticking an inch out of the side of the notebook begging to be broken off.

    I had just assumed that drivers would just be a matter of time, as I bought my Dell "Centrino" just about 2 weeks after the debut. works great in windows =/
  • Dell 600m and Linux (Score:3, Interesting)

    by Kewjoe ( 307612 ) on Sunday August 17, 2003 @11:05AM (#6716717)
    This Guy [guilds.net] has an interesting writeup of how he got his Dell 600m to work in linux.

    I have the same laptop, but im running Win XP Pro for now.
  • Linux on Laptops (Score:1, Interesting)

    by Anonymous Coward on Sunday August 17, 2003 @11:08AM (#6716727)
    If we really want Linux on laptops, now is the time to make our wishes ( and buying power ) known. It is well known that IBM is promoting Linux, but on its own terms, where the can get the most bang-profit-market share for the investment. The Linux community should let IBM know that it can ONLY expect our support if IBM supports Linux on ALL its products ( hardware and software ). After all HP is starting to cosy up to Linux ( and maybe even Dell ). If I can get a legacy ( M$ ) free, fully supported, laptop with my favorite distro pre installed from HP, I'm more likely to recommend their servers and desktops for our company. I'll scratch your back if you scratch mine.
  • Recomendations (Score:4, Interesting)

    by WindBourne ( 631190 ) on Sunday August 17, 2003 @11:34AM (#6716852) Journal
    I wish that they would come out with recomendations for what to buy and not to buy. linuxprinting did that and it made it easy to decide what not to buy ( no canon, or lexmark home for me ). I also noticed that support got better on other printers.
  • by pfavr ( 108500 ) on Sunday August 17, 2003 @11:36AM (#6716858) Homepage
    How about a dedicated laptop linux distribution? So you don't have to choose all the individual drivers for the various hardware of you notebook. Instead you would just choose the manufacturer and model e.g. "Acer Travelmate 340T" and everything would be set.

    What do you think?
  • by freeweed ( 309734 ) on Sunday August 17, 2003 @11:51AM (#6716934)
    The parent's 100% correct about 3d support.

    Then again, it's a laptop. I didn't exactly purchase it to play Doom 3.

    My HP (ze4229ca) was a dream to install Linux on, really. Easier than many desktops. The only things I haven't got working on it (besides the 3d) are the modem (don't use it), and my wireless card (stupid Dlink ac100x card). Beyond that, putting RedHat on it was dead simple. Just use the generic VESA driver for video and boom - a nice, zippy Linux laptop.

    Considering I can't even get Windows 2000 to INSTALL on it, let alone driver support, I'd say it gets a passing grade from me. It's been saving my butt this year during school; I can do my programming assignments anywhere (yes, our homework is to code in C in Linux :).

  • IBM Ebay Store (Score:5, Interesting)

    by niko9 ( 315647 ) on Sunday August 17, 2003 @01:11PM (#6717359)
    Get yourself a great deal on a new, but overstock, IBM Thinkpad at the IBM Authorized Ebay store. [ebay.com]

    Your dealing directly with Big Blue (you pay by credit card thru IBM's secure site), the laptops are brand new with full warranties, and the models are just a couple of steps behind their top of the line models. I have a Thinkpad X22, and everything works with Debian, even 3d acceleration.

    The laptops they auction are heavily discounted, and many have a Buy It Now price for haggle free buying.

    Also,check out IBM's Global Financing [ebay.com] site for refurbished computers and laptops. Great way to get and older Thinkpad that is sure to work with Linux.
  • by Anonymous Coward on Sunday August 17, 2003 @04:54PM (#6718483)
    My experience with dell has been somewhat better. The machine has had some problems (keyboards that wear out, screens that die) but dell always stands behind their machines. My Dell is 4 years old, they are still releasing bios upgrades for it. That says a lot.


    But how do you convince Dell they need to release a BIOS update? I've spent hours on the phone with Dell tech support (located in India) trying to convince them my problem could be fixed by a BIOS update. One guy tried to convince my it was by design, another tried to get me to reinstall Windows, then wanted me to send my laptop in for repair (I had already told him 2 identical laptops have the same problem, running Win2k or Linux, and the last tech support person I talked to had reproduced it on his laptop).

    I've tried asking for supervisors, asking for 2nd level support, asking for them to escalate this call, but each person refused. Most of the people I've talked to can barely speak English (every time I read my service tag number, they ask "B as in browel?" - I have no idea what word they're actually trying to say: brawl, bowel, brown, bravo???). One person took my email address, said she'd look into the problem, and mail me as soon as she got any information - that was 3 months ago.

    I had to call Dell's "customer care line" before tech support would even talk to me, because I had to update the registered name/address on my laptop (it was a gift). I had to wait until the next work day, and I spent 45 minutes on hold before talking to anyone, but I was amazed to talk to someone who speaks perfect English. Unfortunately, that line is unable provide tech support, he could only give me the 1-800 number which connects you to India.

    On top of all of this, Dell's tech support forum won't send web pages to me because I use an "unsupported browser" (I've tried recent versions of Mozilla, Mozilla Firebird, and Galeon) - I can't even read the forums, let alone post to them. And if I have Javascript off, I can't even get that far.

    The laptop itself works great, except for the video card's 3D acceleration, and the winmodem (both would require binary drivers, which I won't install). But because of my tech support experience, I will never even consider buying anything from Dell. Maybe when I'm board, I'll phone each of Dell's 1-800 numbers, try to complain about tech support and/or contact someone who can get a BIOS update, and waste some more of Dell's money.

"Experience has proved that some people indeed know everything." -- Russell Baker

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