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Hardware

Reviving A Dead Hard Drive The Hard Way 415

An anonymous reader writes "This guy went to the trouble of swapping logic boards on a dead hard drive to get his NeverWinter Nights save games back and took photos." I would have just used a character editor to get my stuff back, but clearly, I lack the dedication this gentleman has. Regardless of reason, nice work!
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Reviving A Dead Hard Drive The Hard Way

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  • by mjmalone ( 677326 ) * on Saturday August 09, 2003 @11:34AM (#6654576) Homepage
    It's interesting how he found that the same brand and model of hard drive can have a vast array of different firmware configurations. This seems like it is a bit dishonest to the consumer who assumes he/she is purchasing the same thing that was recommended to them.
  • by TerraByte13 ( 629370 ) * on Saturday August 09, 2003 @11:34AM (#6654581)
    The Plist and Glist are stored on some hidden track on the HDD platter. As long as the firmware is the same the drive should work. Although I believe drive companies change firmware without changing the "Official" firmware number. This is done because the changes are only "manufacturing" related. (-;
  • by pair-a-noyd ( 594371 ) on Saturday August 09, 2003 @11:34AM (#6654584)
    I was doing this stuff in the early 80's.
    I even replaced platters on 10 gig drives..

  • More dead drives (Score:2, Interesting)

    by MattGWU ( 86623 ) on Saturday August 09, 2003 @11:40AM (#6654632)
    What's the deal with this? More people I know have lost new IDE drives than I ever recall in the past. Are my friends just unlucky, or do drive just not have the quality anymore? I know this assumes that drives used to be better, and that may well not be true, just this is the trend I've noticed. Is it worth buying a new drive (I do need one...), or is it just going to die on me in a few months?

    As far as the article goes: What a waste! It must be damn nice to be able to buy TWO new drives to replace the logic board on one! Sure, one of the new drives is usable, but the other is shot.
  • by Crasoum ( 618885 ) on Saturday August 09, 2003 @11:41AM (#6654640) Journal
    causes people to do crazy crazy things...

    But it totally kills the warantee..;)

    But my 60 gig recently bit the dust, and the first thing people told me to do was stick it in the freezer... (just like he did in the article) Of course I naturall say "But that'll kill it."

    theirs? "It's dead already, idiot"

  • Obviously... (Score:5, Interesting)

    by Anti Frozt ( 655515 ) <chris.buffett@gmai l . c om> on Saturday August 09, 2003 @11:44AM (#6654660)
    • "I look at some businesses that do hard drive recovery - the prices are exhorbitant! I could buy 2 replacement drives for those prices."

    He seems somewhat surprised that the price of repairing a hard drive is more than buying a couple of new ones. You are paying to get the data salvaged, not the physical disk back.

    Having worked in technical support with a database company, I can tell you how upset people can get when you tell them it's going to cost almost $400/hr to salvage their database. Sometimes it could take upwards of 16 hrs to do it depending on the size and extent of the damage.

    How far a little proactiveness and an occasional backup of important data will go.

  • by Bushcat ( 615449 ) on Saturday August 09, 2003 @11:47AM (#6654686)
    I did this with a client who's Fujitsu drive died an ugly death: there was a soot mark next to an IC on the dead drive. Since he'd bought several computers at the same time, I cloned one of the other drives using PartitionMagic, then swapped the PCB on the now-spare drive. No problem. That's got to be considered a trivial repair.

    I've also had good luck pulling data off 2.5" drives by pulling the covers and simply running them through a hardware cloning box (about $120 now). The fact that you're reducing their MTBF to something like 10 hours is irrelevant if you get the job done in 20 minutes.

    Oh, act lawyerish: only charge for successful recoveries. That way, the clients even sympathise with you if you don't succeed.

  • The opposite (Score:2, Interesting)

    by grug0 ( 696014 ) on Saturday August 09, 2003 @11:48AM (#6654690) Journal
    Suppose your drive dies and it has personal information on it, and you can't recover the drive. What's the simplest and most effective way to wipe the data on the drive so you can throw it out?
  • by Quixo-tastic ( 663394 ) on Saturday August 09, 2003 @11:48AM (#6654696)
    Programs like character editors allow you to make a new saved game (on a new hard drive) and then do all the hex editing required to change the character's name, level, experience, skills, equipment, etc. No need to get at the old save game.
  • Data insurance? (Score:5, Interesting)

    by MattGWU ( 86623 ) * on Saturday August 09, 2003 @11:49AM (#6654701)
    Kind of an afterthought to an earlier comment of mine paraphrased as "Doesn't MTBF mean anything anymore?"

    Hard drives have warranties. Sure, these warrenty periods are shortening, but that's neither here nor there. Given that a drive is going to fail eventually, would it be beneficial for drive makers to offer 'data insurance'? Data recovery is expensive because it's not a common practice. If you paid some reasonable, optional $x when you buy a drive, and the drive goes down, and you could send it back to the maker for recovery (having paid 'insurance' on it), the practice would be more common and the price would decrease. The idea being, like most forms of insurance, you are paying less than what the recovery would cost because the rest is subsidized by the other people who pay but never need it. A third party recovery service could offer this as well.

    There are a number of issues I can see with this arrangement (privacy, confidentiality of data, what happens when the drive can't be recovered, what if they just SAY it can't be done, etc), but it's something to think about.
  • The hard way? (Score:5, Interesting)

    by MattGWU ( 86623 ) * on Saturday August 09, 2003 @11:54AM (#6654753)
    This approach seemed expensive, but as far as bringing a dead drive back to life through surgery, this seemed pretty easy.

    "The hard way" would have been buying a new drive, taking it to a cleanroom and transplanting the platters! You'd more than likely lose the use of the 'donor' drive, and there's a higher chance of failure in this much more invasive procedure, but that would be much more article-worthy.
  • by chamenos ( 541447 ) on Saturday August 09, 2003 @12:01PM (#6654798)
    "What I find more dishonest is that the asshole who wrote the article is planning to replace a drive that was damaged due to his own fault through the warranty."

    he didn't damage the hard drive. the board failed on him, and he fixed the problem by replacing the board.

    from the article, "Now, I wonder if I can make use of the warranty on the original drive........."

    in view of how he successfully repaired the drive and that he said that at the end of the article, i think he meant that remark in humour and wasn't actually planning on abusing the warranty.
  • by grimani ( 215677 ) on Saturday August 09, 2003 @12:07PM (#6654829)
    I had a physically dead drive...you know, the dreaded click of death.

    Being pissed as I was, I opened up the damn thing and got ready to wreak havoc on the platters.

    But I chickened out, (what kinda chemicals might that thing spew out?) and put the drive back together.

    To my surprise, the drive worked again!

    My room is was a nasty, dusty place too...so I bought a new drive, mirrored the old, and never used the fixed drive again.

    I still have it in my house...an old Quantum 6 Gig drive.

    Any ideas what was wrong, and how opening the sealed platter compartment might fix anything?
  • by IM6100 ( 692796 ) <elben@mentar.org> on Saturday August 09, 2003 @12:21PM (#6654918)
    As outlandish as I ever got with a ten meg hard drive was that I once had one with scratches or some other damage at track zero. It was a fine drive otherwise but it couldn't be bootable. I superglued on a little piece of metal onto the 'indexer wheel' that shifted track zero in slightly, and moved the 'top end' tracks in a bit too, but there was enough area out there for a few more cylinders. The drive was fixed and bootable. I never opened a 'bubble' and went inside and messed with platters. That's the kind of thing one does to recover data on a drive that one isn't going to use anymore after the data recovery, because dust particles ARE going to get in there and then it's just a matter of time.
  • Re:All I can say is (Score:1, Interesting)

    by AsylumWraith ( 458952 ) <wraithage&gmail,com> on Saturday August 09, 2003 @12:22PM (#6654925)
    Last year? I've serviced three broken western digitals in the last MONTH!

    The sad part is, I still like the drives (I run 4 different ones between work and home) but I think I'll have to go back to Seagate, or maybe turn over to Maxtor, (just not IBM!) for new installs.
  • by yroJJory ( 559141 ) <me@[ ]y.org ['jor' in gap]> on Saturday August 09, 2003 @01:36PM (#6655328) Homepage
    I bought 4 Maxtor 80 GB drives and had one seize up on me. I was fairly certain that the logic board had fried itself (the screws anchoring the drive came out and the drive started floating free in the metal chassis).

    Since I had 4 identical Maxtor 80 GB, I waited until Maxtor sent me a replacement, swapped the logic boards, brought the drive up immediately, and dumped everything over. I sent the drive with the bad logic board back and resumed work.

    I doubt I would have gone to the trouble of asking vendors to look up their firmware versions had I not bought several identical drives!
  • IBM DeathStar (Score:3, Interesting)

    by muffen ( 321442 ) on Saturday August 09, 2003 @02:04PM (#6655453)
    One of my favourites - put the hard drive in a plastic bag and put it in the freezer - cooling it down shrinks the parts and may enable the drive to spin up properly. I actually try this and get lots of funny looks from my wife. Still, it doesn't work.

    This trick can work on some IBM hard drives. IBM had a problem where you would hear a clicking sound. The reason for the clicking was sometimes that the disk had increased in size due to the heat, and the heads were unable to compensate. Putting the drive in the freezer made the disk shrink getting the heads correctly aligned again.
    Obviously, the drive did the same thing after 10 min, but atleast you got the most important data off the drive.
  • Data recovery prices (Score:3, Interesting)

    by LauraW ( 662560 ) on Saturday August 09, 2003 @02:23PM (#6655542)
    "I look at some businesses that do hard drive recovery - the prices are exhorbitant! I could buy 2 replacement drives for those prices."

    Um, he did buy two replacement drives in the process of fixing the dead one. (He said he was going to try to return one of them.) The DIY approach was probably a lot faster, though.

  • by dalabrat ( 575903 ) on Saturday August 09, 2003 @02:59PM (#6655715)
    I've done the "controller swap" to recover data off a dead drive at least 6 times in the last year. One of me co-workers just recently had to do the same on another drive.

    It's not generally something you want to do as you could end up with two dead drives instead of one. But in certain situations it is the only way to recover a system that HAS to be up and running and contains critical data that may not have been backed up recently.
  • Re:Lame (Score:3, Interesting)

    by Rorschach1 ( 174480 ) on Saturday August 09, 2003 @04:44PM (#6656158) Homepage
    Tried it once. Failed miserably. Not due to contamination, but from damaging some of the internal hardware. I did hear a story once of a local tech who managed to swap spindles without the help of a cleanroom, back when 40 and 80 meg drives were the norm. It worked for just long enough to back up the data, and then failed permanently.

    My attempt was actually more of a clean bench than a clean room... it was a plastic-enclosed work area kept positively pressurized with filtered air. I think it did a good job preventing contamination, but I just didn't have the elbow room to work on the drives properly. Lost a few days worth of source code, but it could have been worse.
  • by WoTG ( 610710 ) on Saturday August 09, 2003 @08:21PM (#6657044) Homepage Journal
    Someone has already mentioned cars, but in the context of a change that happens during different model years. In fact, cars change during a single year as well! It's not uncommon for people to consciously wait for a few months after the latest car model has arrived in dealerships before making an order. This gives the manufacturer time to "debug" the current model. Little things get fixed or changed here and there. So, on average, the later cars of the same model year are a little bit more reliable.
  • Even more impressive (Score:2, Interesting)

    by menscher ( 597856 ) <menscher+slashdot@u i u c . e du> on Sunday August 10, 2003 @04:08PM (#6660892) Homepage Journal
    I knew a guy (I'll be nice enough not to name him) who discovered a dead drive and took a multimeter to it. Found the power wasn't making it past the power connector. There was a tiny surface-mount resistor that was serving as a fuse. He replaced that, and got the data back. Much cheaper to pay for a $.01 part than a replacement drive.

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