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Microsoft Handhelds Hardware

T-Mobile Dumps MS SmartPhone 353

burgburgburg writes "It seems that T-Mobile International, Europe's second largest mobile phone operator, has decided against introducing a Microsoft SmartPhone after all. T-Mobile had announced their plans in February to introduce the MS SmartPhone this summer. Industry insiders say that the software for the phone continued to have 'fundamental problems,' leading to a high failure rate. French mobile carrier Orange introduced a MS SmartPhone, SPV, late last year. It initially had software security problems which Microsoft has claimed are patched."
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T-Mobile Dumps MS SmartPhone

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  • ....That a french cell phone would surrender so easily.
    • Re:it figures...... (Score:5, Informative)

      by Anonymous Coward on Friday May 16, 2003 @03:22AM (#5970714)
      ....That a french cell phone would surrender so easily.

      No, it doesn't figure. It's not a French phone at all. It's manufactured by a Taiwanese company for a German customer. And with which part of the phone is there a problem? The software developed by Microsoft, a U.S. company.

  • by atlasheavy ( 169115 ) on Friday May 16, 2003 @02:40AM (#5970582) Homepage
    Just wait for version 3.0 to come out. That'll probably be good enough to whack Nokia and Qualcomm around. Think about it: Windows, Pocket PC, Tablet PC, etc. All of these products didn't really do well until version 3 rolled around. MS usually tries to get a product into a niche just to get experience there. They then spend the next few years figuring out means to really grab hold of the niche, and then they dominate it. That's how it works with them. Not a bad business strategy at all. In fact, it's really good one.
    • "Windows, Pocket PC, Tablet PC, etc. All of these products didn't really do well until version 3 rolled around."

      Huh.. except Windows, I wouldn't say anything else in that list has done well. Unless you meant doing well as "Educating prospects about better alternatives". IE, WMP etc haven't done MS any good - and they're already at versions 6 and 9.

      It even appears that MS partners are now treating them like MS used to, not so long ago. Kinda suggests the Windows success has proved very costly for MS, actua
      • IE, WMP etc haven't done MS any good

        How can you say that? IE, at version 3, was way better than Netscape 3, at the time the only serious competition around. Hell, it was better than Netscape 4 too, but that wasn't difficult. IE got Microsoft the dominant position in the browser wars.

        And WMP has allowed WMA to become the "standard" for DRM and encrypted audio. I think those two products have indeed done MS a lot of good.

        • "IE got Microsoft the dominant position in the browser wars."

          It also got them:
          Zero revenue.
          Hundreds of headaches and bugs.
          Negative media coverage in the anti-trust trial.

          Not worth it, IMO.

          "And WMP has allowed WMA to become the "standard" for DRM and encrypted audio. "

          Music and content thru DRM and encrypted audio could be less than 1% of the total music market. Setting a standard in a niche segment doesn't count for much.
          • It also got them:
            Zero revenue.
            Hundreds of headaches and bugs.
            Negative media coverage in the anti-trust trial.

            Not worth it, IMO.


            Ah, but you forgot about

            Persuade people to stick with the browser that comes with Windows, rather than using another one.

            On that level, IE is a stunning success.

            Music and content thru DRM and encrypted audio could be less than 1% of the total music market. Setting a standard in a niche segment doesn't count for much.

            For now. But if DRM does take off, Microsoft has that base
        • And where is IE today?
          Lets have a look....

          IE & cookies = Yes or No.
          Any Other Browser & cookies = What Ever The Fuck You Want.
          IE & pop-ups = Find and install a pop-up stopper.
          AOB & pop-ups = WETFYW
          IE & tabbed browsing = What are tabs?
          AOB & tabbed browsing = WETFYW

          • And where is IE today?
            Lets have a look....

            And yet 90% of the net is still using IE? Why? Because features like that don't matter to Joe User. IE is "good enough", and inertia wins. They can't be bothered to upgrade.

      • by timmyf2371 ( 586051 ) on Friday May 16, 2003 @05:18AM (#5970986)
        Internet Explorer: Agreed - I can't see it benefiting MS with the exception of market share. Unless, however, there is a master plan in place to charge all those corporations/individuals royalty fees in future for embedding the IE rendering component within applications. (note that this would open up a completely new can of worms in terms of current licensing which I'm not discussing here).

        And with regards to WMP, I think one of the other replies says it all. Its a platform which is available on 95% of the world's desktops (give or take a few of us Mac & Linux users) and I'm sure their masterplan is to liase with the recording industry and create a secure computing platform (not my words) for the playback of music.

        Tim

      • by Surak ( 18578 ) * <surak&mailblocks,com> on Friday May 16, 2003 @08:09AM (#5971424) Homepage Journal
        IE, WMP etc haven't done MS any good - and they're already at versions 6 and 9.

        Internet Explorer hasn't done MS any good? Huh?

        The entire purpose of Internet Explorer was to put Netscape out of business, and it did essentially that. Netscape made the mistake of touting its Communicator product, combined with its Web server software and Java and JavaScript technologies as an applications platform, rendering the underlying OS as being largely irrelevant. Microsoft responded with Internet Explorer and began the whole 'embrace and extend' strategy towards Internet standards and the rest is history.

        As for Windows Media Player -- I'm not even sure what Microsoft's goals were for that. ;)
        • As for Windows Media Player -- I'm not even sure what Microsoft's goals were for that. ;)

          WMP is a multi-pronged strategy. First, it helps cut off the Apple publishing/video editing platform leakage. Secondly it cuts off the air supply to other video format vendors/producers (such as Real Networks) by making those external products surplus to requirements for the average user. The Window Media formats hold the potential to control the encodings and base formats of a large amount of digital video in the fu

      • IE, WMP etc haven't done MS any good I'll disagree with you here. Financially, these products were disasters. From a loss-lead standpoint they've been great in helping MS maintain control over the desktop.

        However, if you stick to addressing the parent posters comments re: "Tablet PC and Pocket PC", I don't think either can be called a "stunning success". I don't know ANYONE using Tablet and PocketPC has been mixed with about 1/2 the folks I know returning them or getting tired of them early on

        Pocket

    • by Ami Ganguli ( 921 ) on Friday May 16, 2003 @03:17AM (#5970698) Homepage

      Yeah, but their competitors before were either small companies (Netscape) playing on MS turf (the desktop) or too dense to figure out they were being screwed until it was too late (IBM).

      Problem for MS is that there aren't a lot of those companies left. The small guys stay out of the way, or are already out of business, and the big guys don't trust MS.

      Of the three big pushes MS is putting on right now:

      • Smartphones: very strong, very popular incumbant - MS failing badly.
      • Consoles: very strong, very popular incumbant - MS throwing enough money at it to put in a good showing, but still not even close to winning
      • Online access: large but unstable incumbant, MS doing well by some measures, but everybody (including MS) getting destroyed by telcos and cable companies that are taking over the market.

      I suppose you could add to that the server OS market: MS looked like it was going to take over, and had lots of momentum, but the old guard (Unix, OS/390) held out long enough for a different kind of competitor (Linux) to start pushing back. It's unlikely that MS will grow their server market share any further, and it looks like they're headed for a gradual decline.

    • by rseuhs ( 322520 ) on Friday May 16, 2003 @03:54AM (#5970794)
      The days of big Microsoft advances are over.

      First, MS has only been successful in things that they can bind to Windows (prime example is MS Office which generates about 40% of MS revenues, a phyrric victory is IE which generates no revenue but was also pushed by the Windows domination), everything else is losing money.

      All the following projects have been canceled:


      - Windows/Mips
      - Windows/PowerPC
      - Windows/Alpha
      - "HomeR" Project
      - Modular Windows
      - "Otto" Project (SW for cars; 1992)
      - MMOSA (Set-Top-boxes Operating System
      - WebTV
      - Blackbird/Internet Studio (1995)
      - proprietary MSN (Microsoft should have become the sole ISP, remember?)
      - COOl (C++ Object Orientated Language)
      - PenWindows
      - Microsoft Bob
      - Ultimate TV
      - Hailstorm (2001 - 2002)

      Those projects are losing money:


      - XBox (revenues declined by 40% in Q1 2003, losses nearly doubled (+96%) http://www.golem.de/showhigh.php?file=/0305/25460. html&wort[]=xbox sorry, link is in German)
      - Non-proprietary MSN
      - Mice, keyboards
      - Cell phone OS (Stinger)

      I don't know where all the "MS will win automatically" people crawl from, if you look at their track record, they have lots and lots of unsuccessful projects.

      If you look at the big picture, MS is currently being stripped off everything except their core business (x86-desktop). And wether MS is really able to make the 64-Bit transition is questionable. They are so incompetent in producing something 64Bit that they will lose a lot of people to Linux/Athlon64, even on the desktop.

      In the non-graphic embedded market, Linux is already the standard, on cellphones Symbian is the standard and Linux is coming, leaves only PDAs, where Microsoft is still holding out (but there Linux is coming, too).

      • by Anonymous Coward
        What was "cool" became publicly known as C#, and it seems to still be alive...
      • In the non-graphic embedded market, Linux is already the standard

        Why does everyone insist on claiming that linux has taken over the embedded market? What about VXworks? PalmOS? QNX? Are these people quaking in their boots? I don't think so. What about all the special purpose real time OSes that many companies use. Linux isn't the standard in the embedded market any more than it is the standard on the desktop. Yes, it's more popular than it was a couple of years ago, and will probably get more popular w

        • by RoLi ( 141856 ) on Friday May 16, 2003 @05:43AM (#5971038)
          Why does everyone insist on claiming that linux has taken over the embedded market?

          I work in the embedded market and it is the standard.

          Our partner-company was a 100% Microsoft-shop and Linux is forbidden in the corporate LAN - yet they still chose Linux as their platform for *ALL* their new devices.

          What about VXworks? PalmOS? QNX? Are these people quaking in their boots?

          Yes they are. You can get big discounts from everybody.

          What about all the special purpose real time OSes that many companies use.

          Used in many existing devices, but for most new developments, a real OS is chosen for shorter development time. (the hardware is fast enough already)

          Linux isn't the standard in the embedded market any more than it is the standard on the desktop.

          Laughable. According to this study: here [heise.de] Linux (+ BSD) was running on 11% of existing systems in 2001, but was used for 50% of new projects.

          I can only confirm these developments, Linux is already the de-facto standard on embedded systems.

          • Stattdessen soll Embedded Linux mit 27 Prozent zur bei weitem am häufigsten eingesetzten Plattform werden

            27% is not 50%. But even so, 50% does not imply a standard, it just means it's the most popular. When 90% of embedded projects use linux, you'll have a case to make.

          • Why does everyone insist on claiming that linux has taken over the embedded market?
            I work in the embedded market and it is the standard.

            I work in the embedded market, too, and me thinks you don't even realize just how big the "embedded" market is.

            For your information, *most* embedded systems don't even use an operating system. They are developed based on microcontrollers and the software is designed to solve a specific functional problem, unit cost must be minimized, and operating systems such as Lin

      • The days of big Microsoft advances are over.

        First, MS has only been successful in things that they can bind to Windows (prime example is MS Office which generates about 40% of MS revenues, a phyrric victory is IE which generates no revenue but was also pushed by the Windows domination), everything else is losing money.


        No argument there.

        All the following projects have been canceled:

        - Windows/Mips
        - Windows/PowerPC
        - Windows/Alpha
        - "HomeR" Project
        - Modular Windows
        - "Otto" Project (SW for cars; 1992)
        - MMOSA (Set-Top-boxes Operating System
        - WebTV
        - Blackbird/Internet Studio (1995)
        - proprietary MSN (Microsoft should have become the sole ISP, remember?)
        - COOl (C++ Object Orientated Language)
        - PenWindows
        - Microsoft Bob
        - Ultimate TV
        - Hailstorm (2001 - 2002)


        Most of these were not so much products, but rather blocking moves by MS, designed to head off possible threats to the Windows cash-cow. Admittedly, some of them were better thought out than others. *grin* PenWindows did succeed in its real purpose, that of stopping Go Corp from building a viable competitor to Windows for what was at the time thought to be the Next Big Thing. Other products you mention have been recycled into other projects - COOL eventually became C#, while Internet Studio's technology found its way into Microsoft's development tools, particularly Visual Interdev.

        If you look at the big picture, MS is currently being stripped off everything except their core business (x86-desktop). And wether MS is really able to make the 64-Bit transition is questionable. They are so incompetent in producing something 64Bit that they will lose a lot of people to Linux/Athlon64, even on the desktop.

        Based on past history, the deciding factor will not be whether or not Microsoft succeeds, but rather whether or not the competition falters or dithers long enough for Microsoft to come through with a credible bodge-job that can woo potential customers.
        • Based on past history, the deciding factor will not be whether or not Microsoft succeeds, but rather whether or not the competition falters or dithers long enough for Microsoft to come through with a credible bodge-job that can woo potential customers.

          Well, the rules have changed. When Intel made the 16 to 32 Bit transition, Microsoft was too incompetent to supply a 32Bit OS for half a decade. But there was basically no 32Bit alternative to MS DOS and later Windows on x86, so Microsoft got away with thei

        • "HomeR" Project
          - Modular Windows
          - "Otto" Project (SW for cars; 1992)


          I wonder if the "Otto" project was an attept to drive away the Apple Lisa. [applefritter.com]

      • All the following projects have been canceled:


        - "HomeR" Project


        D'oH!
      • - Hailstorm (2001 - 2002)

        Last time I checked, Hailstorm was still very much alive, but buried deep within the company. It's still gestating, developing, until the market is ready. They aren't forgetting how lucrative the market for personal services could be. You just wait and see.

      • by Martin Spamer ( 244245 ) on Friday May 16, 2003 @09:07AM (#5971722) Homepage Journal
        I don't know where all the "MS will win automatically" people crawl from, if you look at their track record, they have lots and lots of unsuccessful projects.

        Probably from under some rock in Seattle. All of this Guys comments fall into these 4 easy categories

        1) "...Yep, MS-product XYZ may be crap but, watch out for version 3 ... ".

        2) "...Yes, MS-product XYZ does support PQR, I have it on a shelf in front of me ... ".

        3) "...I have a 'NON-MS-Product' and the a' MS-Product XYZ is better ...".

        4) "... Download this MS-Software product patch from 'Some MS-Web Site' ".

        If you dont believe me check it out, here [slashdot.org] if it wasnt so obvious astroturfing it would be truely sad.

    • by SensitiveMale ( 155605 ) on Friday May 16, 2003 @04:29AM (#5970883)
      Not a bad business strategy at all. In fact, it's really good one.

      Actually no. As a business strategy it sucks.

      If any other business tried it they would go down faster than a drunk girl at prom.

      Microsoft has always has the DOS/Windows OEM sales to keep them afloat when the first 2 revisions fail.

      And since ms can keep tossing money away and their competitors can't, ms usually wins out of attrition.

      Ms simply has deeper pockets than everyone else because of DOS/Win OEM sales.
    • They then spend the next few years figuring out means to really grab hold of the niche, and then they dominate it.

      That was the strategy of fledgling pre-NT Microsoft. The new strategy is, get a foot in the door and then buy the place.

    • It took them at least 5 major release to get DOS right finally with v5.5.

      It took them at least 6/7 major versions to get C(C++) right.

      Its taken then 9 or 10 versions to get windows right with XP (v1,v2,v2.2,v3,v3.11,NT,95,NT3.5,98,NT3.5,ME) and finally XP.

      It took them 5 major versions to get IE right and they throw it away with version 6.

      And these where their core products.

      Something they've never got *right*, Office (Outlook,Word,Access), IIS, Frontpage Outlook/Exchange, J++.

      In some cases they took-ov
    • Too late IMHO, Symbian nearly have the market wrapped up now.

      A Smartphone needs to be smart, it needs to actually work as business folks don't have the tolerance of geeks.

      Yes, PocketPC devices did sell well eventually, but the competition was quite weak. It has taken Palm a long time to move to ARM processors and increase their screen resolution.

      Smartphones however are a different market, Symbian OS is available as source so each phone maker can customise it, the apps don't need signing (was needed for t
  • by Anonymous Coward on Friday May 16, 2003 @02:42AM (#5970586)
    I have to admit I'm a little skeptical about it having "security problems." After all, Microsoft is very pro-security. I highly doubt it was their fault that there were security problems.
    • I have to admit I'm a little skeptical about it having "security problems." After all, Microsoft is very pro-security. I highly doubt it was their fault that there were security problems.

      Good point. I have excellent locks on my front door. If I leave them unlocked and get robbed. Not only is the robber liable for what he stole, but I am going to sue him for damages relating to the fact that he made my unlocked door known. It is HIS fault not mine!!
    • The "Security" problem enabled people to hack the provisioning of the phone, during (and only during) it's first-time boot. To take advantage of it, you must do a manual hard-reset, then manually copy a file across at the right point of the boot. It wasn't easy and usually took several attempts to get right.

      When it was done, it disabled the DRM restrictions that were present at the time, allowing you to install lot's of useful unsigned programs. This is no longer required, as you can do the unlock via the

  • There's some order in the chaotic mobile phone OS space it seems. The list of entities who've decided to abandon the Microsoft Windows Smartphone (TM) seem to follow an alphabetical order:

    Sendo
    T-Mobile
    U and me
    V (We all) and the whole
    World

    From S to T, it's taken about 6 months. In another 18 months....
  • by westyvw ( 653833 ) on Friday May 16, 2003 @02:45AM (#5970597)
    Not the first time:

    http://archive.infoworld.com/articles/hn/xml/02/ 11 /07/021107hnsendo.xml?s=IDGNS

    Funny: Its been technical problems, security issues, lack of focus on applications.

    Hmm that sounds familiar.
    • Funny: Its been technical problems, security issues, lack of focus on applications.

      And this shows a difference in desktop/laptop computers, and consumer electronics like phones.

      Desktop computers are accepted by the general public as "it just crashed" and that's normal.

      My cellphone doesn't crash. It doesn't lock up. It may occassionally take longer to get a signal lock and network logon in a new city than I'd like when travelling, but that's the only real problem I have with it. Ever. (Yes, it's a Nokia.)

  • danger hiptop (Score:4, Informative)

    by atlasheavy ( 169115 ) on Friday May 16, 2003 @02:45AM (#5970601) Homepage
    Also, it bears pointing out that T-Mobile (at least the American T-Mobile) is still okay with releasing the Danger Hiptop to the public. The Hiptop is a very cool device, but it is buggy enough that I am currently on my fourth in 3 months, and I have to power cycle the damned thing once or twice a day because it keeps losing a carrier signal. The Smartphone's problems, as bad as they may be, cannot possibly be worse than those suffered by the Danger Hiptop. All in all, it suggests to me that either: A) T-Mobile Europe is slightly more stringent in their quality requirements, or B) there's a political motivation of sorts at work with T-Mobile.
    • All in all, it suggests to me that either: A) T-Mobile Europe is slightly more stringent in their quality requirements,
      There's another possiblity. That T-Mobile Europe's standards aren't any better, its just that the Microsoft phone is even worse than Danger Hiptop.
    • I was thinking the same thing. I've had a hiptop since day one and its been nothing but trouble. Now tech support tells me, literally, to reboot it at least once a day. That is well below MS standards.

      Also the M and N keys are dying again (this is sidekick #2) and logging it takes forever. Well not forever, it just means another reboot on the bus.

      I thint t-mobile took the plunge with new G3 technology from Americans and got burned by it and badly. The sidekick was supposed to be a cheap teen to 20som
  • by headbulb ( 534102 ) on Friday May 16, 2003 @02:48AM (#5970606)
    This is just me, But all I want my phone to do is to call people. Some things are just ment to be kept simple. So lets keep it that way.. I mean what more do you really need in a phone other then to call people and maybe send a few sms's..
    • by lpret ( 570480 ) <lpret42@NOspAm.hotmail.com> on Friday May 16, 2003 @03:41AM (#5970757) Homepage Journal
      Wow, you read slashdot and you have an attitude like that? Sheesh. Get a life...

      But, I will say that I was of the same mind until I got my new phone. I have a PDA, a laptop, a desktop, an mp3 player, a digital camera, why do i need a phone that does some of that badly? Because it's always on you. I picked up one of those Nokia 3650 phones, and I'm changed. Why? Because I always can take a snapshot. Sounds corny i know, but it really is handy for those times when you see a McLaren F1 parked in a Quizno's in Waco, Texas (thank you God!) and you need to take a picture right now. Or when it's all I have when I'm at a meeting and I need to remember something, I put it on the calendar, sync it to Outlook (which syncs it with my pocketpc) and I'm good to go.

      • I just got a phone that does pictures. Cost $100 more, though. I used to think it was a really stupid feature--what kind of camera would come on a phone? I was right; it really sucks as far as cameras go. However, it's still nice to have on hand for taking visual memos of things.

        I'm not sure about the whole e-mailing it to friends thing. Might be cool on vacation as a post card, I suppose.
        • I just got a phone that does pictures. Cost $100 more, though. I used to think it was a really stupid feature--what kind of camera would come on a phone? I was right; it really sucks as far as cameras go.

          How much would it cost to send and receive pictures on the handset though? Especially if they were any kind of half decent quality.
      • "Because I always can take a snapshot. Sounds corny i know, but it really is handy for those times when you see a McLaren F1 parked in a Quizno's in Waco, Texas"

        Yes, but what good is it if from the resulting picture you cannot identify if it's a McLaren F1 or a Fiat Multipla?
    • Why? What more do you need it for other than a paperweight. It should be heavy. you can always shout and call people and throw post-its for sms.
  • Not surprised. (Score:5, Interesting)

    by Boss, Pointy Haired ( 537010 ) on Friday May 16, 2003 @02:48AM (#5970613)
    Last I heard you couldn't even make the phone dial a number straight out of Pocket Outlook.

    DUH.

    Something went very wrong in the QA chain between Microsoft, the 3rd parties and the mobile telcos when they were trying to rush this out.
  • by CheechBG ( 247105 ) on Friday May 16, 2003 @02:48AM (#5970615) Homepage
    I'm sorry, but I'm not really enthused by the idea of having to download "service packs" for my cell phone to protect against some little script kiddie trying to mooch off of my free minutes, or whatever it is that he's trying to get at.

    Jesus, it's a frickin PHONE, I can see PDA's, I can see embedded OS's, but trying to cram as much as they are into a phone the size that it is then springing the Microsoftian "security through service packs" is one straw too many.

    I'll stuck with having slightly bulging pockets, thanks.
  • Incorrect (Score:5, Informative)

    by m00nun1t ( 588082 ) on Friday May 16, 2003 @02:49AM (#5970617) Homepage
    This is a more accurate story entitled "T-Mobile has NOT dumped MS Smartphone, just delayed it a bit" [msmobiles.com].

    Also, RCR says [rcrnews.com]:

    a T-Mobile spokesman said the carrier had never set a definite date, only that it would begin selling the phone sometime this summer. Spokesman Philipp Schindera said there are software problems with the phone, and that T-Mobile, manufacturer HTC and Microsoft are working to fix those problems. He said the phone has not been delayed, because there are still several months of summer left.
    • by jsse ( 254124 ) on Friday May 16, 2003 @02:59AM (#5970640) Homepage Journal
      May be the reporter has mistaken "T-Mobile's Dumb MS SmartPhone" as "T-Mobile Dumps MS SmartPhone"
    • Re:Incorrect (Score:5, Informative)

      by silvaran ( 214334 ) on Friday May 16, 2003 @03:39AM (#5970753)
      Just because the article is different doesn't make it correct and the news.com one incorrect. The article you linked to doesn't even link to the specific article from the WSJ it took the quote from. It just says, "Some quote from The Wall Street Journal." Here's a few excerpts from the news.com article:

      "We have decided not to introduce this phone,'' a T-Mobile representative said on the sidelines of a Deutsche Telekom news conference. "For the time being, we are not pursuing this project further.'

      OK, fair enough. Maybe they will later. Though they didn't confirm. And the only substantial comment in the msmobiles site (msmobiles? They couldn't be biased), is the following conjecture: Please note: "for the time being" does not mean "never".

      So right now, they've dropped it. They haven't delayed it, they aren't waiting around for Microsoft or HTC to fix anything, but "For the time being, we are not pursuing this project." So the project is stopped. They might pick it up at a later date, but they aren't just "delaying" the project as the msmobiles excerpt seems to imply.
  • Yeah patch it cowboy (Score:5, Interesting)

    by jsse ( 254124 ) on Friday May 16, 2003 @02:53AM (#5970627) Homepage Journal
    It initially had software security problems which Microsoft has claimed are patched."

    Yeah, connect your smartphone to the SmartWindowsUpdate via GPRS. It only takes about several megabytes(every week) of download(yes in fact that's entire OS replacement) and in view of the present strikely *low* GPRS rate (US$1/kbyte) it won't be too much hassle, will it? :)
  • by sasha328 ( 203458 ) on Friday May 16, 2003 @02:58AM (#5970636) Homepage
    I have seen a MS smart phone being demoed at a recent MS product launch here in Sydney. The phone, apart from working as a standard GSM mobile, uses a GPRS internet connection to also connect to an exchange server (best with MSX 2003). (again this is carrier independent) Besides, for those who have used the XDA (a WINCE with mobile built in) can tell that the difference is only superficial, from a distance anyway)
    So, I not exactly sure what this news is all about. It's probably in relation to launching the phone with some extra value-added services usable only with the smartphone.
    I wouldn't read too much into it.
  • MS Responds (Score:3, Funny)

    by petecarlson ( 457202 ) on Friday May 16, 2003 @02:59AM (#5970639) Homepage Journal
    According to a study done by our crack research team, people like the color blue. That blue screen they keep talking about is not a reliability problem, it's a feature.

  • ERROR (Score:3, Funny)

    by Anonymous Coward on Friday May 16, 2003 @03:07AM (#5970672)
    "hi mom" *CLICK*

    Your phone has crashed, please restart and run disk check up before using your MSPhone again Error 8H
    • by grolschie ( 610666 ) on Friday May 16, 2003 @04:43AM (#5970913)
      Thank you for purchasing the Microsoft Smartphone. Be sure to activate your phone online within 60 days else your phone will be permanently disabled. Also please sign up for our .NET Passport SmartPhone service*

      *Disclaimer:
      Although we use the terms "security" and "privacy" in much of our press releases, we can guarantee neither. Your personal details and credit card numbers will be safely stored on our secure system which is roughly equivalent to leaving your keys in your car's ignition.
  • by jkrise ( 535370 ) on Friday May 16, 2003 @03:11AM (#5970686) Journal
    At the end of the msmobiles article:
    " Make no mistake: Microsoft is on track to enter cell phone industry big time, and these initial teething problems will be soon over. "

    The style is reminescent of perpared speeches and a certain Al-Shaf. Interesting.

    http://msmobiles.com/news.php/720.html
    • " At the end of the msmobiles article:
      " Make no mistake: Microsoft is on track to enter cell phone industry big time, and these initial teething problems will be soon over. "

      The style is reminescent of perpared speeches and a certain Al-Shaf. Interesting."

      Microsoft said the same thing with WindowsCE later renamed Windows-powered devices. Look now?

      The palm folks laughed but look at palms stock price now? It was $.80 a share the last time I looked! MS took over 75% of the market in less then 2 years! N

      • The palm folks laughed but look at palms stock price now? It was $.80 a share the last time I looked! MS took over 75% of the market in less then 2 years!

        According to this article [gartner.com] from Gartner it's more like:
        PalmOs: 55.2%
        Windows CE (sic): 25.7%
        That's as of January.

        PC World has similar numbers [pcworld.com]:
        PalmOS: 48.6%
        Pocket PC: 30%
        That's as of October.

        What was your source of info again? And did you wash afterwards? ;-)

        -chris
  • by CaptainZapp ( 182233 ) * on Friday May 16, 2003 @03:12AM (#5970690) Homepage
    Microsoft made a huge conceptual error in believing that they can cram their Windows Everything philosophy into a cell phone.

    Cell phones require far more resilience then organizers or pocket PCs. For example: Compare the Treo to the Nokia Communicator. While the second is designed as a cell phone with added functionality, the first is primarily an organizer with crammed in phone functionality. I know a number of happy Communicator users, while the number of happy Treo users I know of is precisely zero.

    In addition embrace and extend is a philopsophy, which rightfully has zero credibility in the phone business. It's all about (meticulously respected) standards.

    • Really? I support mobile devices for my company, and the only thing people use Communicators for here is self defense. The only redeeming value of them is an excellent speakerphone. Treos, on the other hand, do quite well, both as a cell phone and a very simple OS.

      Second, having used a demo Smartphone for about 2 months, it does a pretty good job of being a phone and a very good job of being a PDA. I've enjoyed using it, except that the battery doesn't last long enough.

      Also, I'm pretty tired of it
  • Symbian (Score:5, Interesting)

    by theLOUDroom ( 556455 ) on Friday May 16, 2003 @03:29AM (#5970723)
    As the ex-owner of a Psion Revo+ (replaced with a Zaurus), I will say that I expect symbian to dominate the cellphone market.

    The Symbian OS (formerly known as EPOC) was designed from the ground up for small devices with small screens. Even the older version that my Revo ran was more feature-rich and polished than any other PDA OS I've touched. Most importantly (for cellphone use) the OS itself was rock solid. I can't remember a single time when I was forced to reboot.

    Simply put, Microsoft is offering too little, too late. Most of the major cellphone manufacturers has signed on for Symbian.
    • Re:Symbian (Score:2, Interesting)

      by Troed ( 102527 )
      When I was an employee at Symbian, I read about the (then) current record. One woman (I believe) had used her Psion Series 5 for 1.5 years without a single reboot.
      • Re:Symbian (Score:5, Insightful)

        by simp ( 25997 ) on Friday May 16, 2003 @04:45AM (#5970919)
        Reboot a Psion 5? What are you talking about? I've never had to reboot a Psion 5. The only problem with these things is hardwarefailure due to user error, ie dropping it on a concrete floor.

        Epoc is the most stable OS I've ever used. And as an organizer a Psion has one of the best usable aganda/database/spreadsheet applications, compared to other organizers (Palm/pocketpc).

    • Re:Symbian (Score:5, Interesting)

      by infiniti99 ( 219973 ) <justin@affinix.com> on Friday May 16, 2003 @04:32AM (#5970890) Homepage
      Yup, Symbian rocks. The Psion Revo was a very cool PDA. The whole thing felt solid, and the apps worked nicely. Its email application was the best I've used on a PDA yet, and the GSM phone sync software was quite handy (I used to backup my phone on the Revo, and backup my Revo on my laptop :) ). Internet access via IR cellphone, telnet client, Opera web browser, what more could you want? It's a shame it was a minority product here in the USA. I guess no one likes PDAs with keyboards?

      Like you, now I have a Zaurus, which is an improvement over the Revo in just about every way possible, except now in a vertical form-factor (arguably also an improvement). My only complaint is the battery life. The apps could use some work, but the development environment on the Zaurus is just so damn cool (it don't get any better than Linux + Qt, folks), that I'm sure the apps will greatly improve over time. I just hope the product survives. Probably one of the reasons Psion died out in the USA is because of Palm/PocketPC dominance.
    • The Symbian OS (formerly known as EPOC) was designed from the ground up for small devices with small screens.
      Bill Gates has always bet on Moore's Law, and has always won. And yes, that's a quote, but I can't attribute it.
      • Re:Symbian (Score:5, Insightful)

        by theLOUDroom ( 556455 ) on Friday May 16, 2003 @06:51AM (#5971213)
        IMHO Bill G is not successful because he is a visionary in the computing field.

        Bill Gates is successful because he is a good businessman. I once got curious and did a little research on the worlds richest people. Know what all of those who made their own money seem to have in common? Insane business sense/craftiness. The ability to work deals that just make others shake their heads. He knows how to work the system for all it's worth.


        Bill Gates has always bet on Moore's Law, and has always won.

        MS has never really worried about beating competitors spec-wise, not because of Moore's Law, but because they beat them other (often illegal) ways. If doesn't matter if the other guy's software is better, if you control the OS that everyone uses. All you have to do is develop/buy your own and bundle it with your OS. Instant market share. You make money because you just charge more for the OS to recover the cost, while the other company dies. Why is anyone going to buy a competitor's product (for additional cost), when the already have the MS equivalent?


        Now, back on topic: MS can't use this tactic to get WinCE on cellphones. This means they have to compete on a (somewhat) level playing-field. Since their software is currently inferior to Symbian OS for smartphone use, I predict they will loose. By the time WinCE is stable enough, it will be too late, another OS will have already become the standard.

        The only way I can see MS really making it in the embedded OS field is if they take huge losses, basically giving their stuff away, until they get market share. They definately have the money to do this, but even so, they may not get anywhere. Even if they charge $0, they still have to compete with embedded Linux at the same price point. With Linux, companies know that they will always be able to redistribute it royalty-free. They also know that, at some point, MS is going to want to make back the money the spent developing WinCE, so they will get charged for it eventually.

        Meanwhile:
        Symbian is owned by Ericsson, Panasonic, Motorola, Nokia, Psion, Samsung, Siemens and Sony Ericsson.

        That's basically all the major cellphone manufacturers. Since they all own the OS, they know they're getting their OS just about as cheap as possible anyways, as well as knowing that they have control over it in the future.

        Since their cellphones are already the standard, one can be pretty sure that whatever OS they choose to put on them will also become the standard. Just like MS choosing IE.
        • `Persuade' service providers to offer their phones, by dangling money in front of their noses. The cellular providers like Sprint and Verizon are in a brutally competitive market, and every little helps. If MS offers them a hundred million dollars to feature MS phones, you can bet your ass that they will do it. In fact, they have used exactly this tactic to get Sprint to supply MS phones. MS can do this because of their desktop monopoly, and 60% margins. The profit margin of a cell-phone manufacturer is un
  • by g4dget ( 579145 ) on Friday May 16, 2003 @03:42AM (#5970761)
    Microsoft Windows is not just in phones but also in cars. Just imagine the possibilities when it also runs your Disposall, electric toothbrush, hair dryer, and microwave:

    BANGKOK (Reuters) - Security guards smashed their way into an official limousine with sledgehammers on Monday to rescue Thailand's finance minister after his car's computer failed.

    Suchart Jaovisidha and his driver were trapped inside the BMW for more than 10 minutes before guards broke a window. All doors and windows had locked automatically when the computer crashed, and the air conditioning stopped, officials said.

    "We could hardly breathe for over 10 minutes," Suchart told reporters. "It took my guard a long time to realize that we really wanted the window smashed so that we could crawl out. It was a harrowing experience."

    From Reuters [reuters.com]

    Here is Microsoft's proud announcement of their partnership with BMW. [microsoft.com]

    • I thought this was a lame joke but its real. Just follow both links. Especially the bottum one. lol

    • by djupedal ( 584558 ) on Friday May 16, 2003 @04:44AM (#5970916)
      [Clipped from MacInTouch 5/15/03] [macintouch.com]

      Jimmy Grewal followed up on recent notes about a BMW computer bug that trapped the occupant inside his car:

      I work for Microsoft (program manager for Mac Internet Explorer), and I own a 2002 BMW 745i. Though the underlying OS the vehicle is running is Windows CE for Automotive, BMW and Siemens VDO wrote all of the software that the car is running: [BMW iDrive press release] [microsoft.com]

      I don't think Microsoft should be blamed for problems with the applications written by others on top of their OS, just as no one blames Apple for the problems users have with third party software on their Macs. Furthermore, the on board computer that is running WinCEfA is used to control the radio, tv, navigation system, telephone, etc (commonly referred to a telematics features). The engine management system, electrical, etc. are controlled by another set of computers that also manage emissions, diagnostics, etc.

      The 7-Series does have a lot of issues that BMW needs to address, including major failures like this, but most of those are related to the drive-by-wire systems rather than the navigation/entertainment system that's running WinCEfA. It has its own problems, but those are related to confusing controls and an unintuitive interface
      • by g4dget ( 579145 ) on Friday May 16, 2003 @05:01AM (#5970952)
        Ease of development, ease of testing, ease of debugging, and familiarity to developers are Microsoft's biggest selling points for Windows CE (otherwise, it's just a run-of-the-mill embedded kernel). But apparently, even with all those wonderful features, even companies like BMW, usually known for a commitment to quality, have a hard time developing good software. So, we have to conclude that Microsoft's main selling point for Windows CE probably doesn't make a difference.

        Of course, people develop bad software with Linux as well. The difference is that Linux has no pretenses about it: software development is hard, GUI development is hard, and VisualFoobar doesn't make it much easier. If anything, VisualFoobar lets people who aren't sufficiently skilled do things they shouldn't be doing in the first place.

        • But apparently, even with all those wonderful features, even companies like BMW, usually known for a commitment to quality, have a hard time developing good software.

          BMW is not a software shop. I don't know if they hired in programmers for the apps their cars use, but I wouldn't take their difficulty writing software for platform X as an indication of how crappy platform X is.

          In light of this discussion, I think I would have to blame BMW for this, and not Microsoft. Even if MS designed a flawed OS for

      • *tongue in cheek*

        I'm impressed. Not necesarrily by your job-description, I have no way of telling that it is true.

        No, I'm impressed because you come onto /., 'confess' that you are a Microsoft manager, for Mac IE no less and still you get modded up to +5!

        In the light of average rabiatness of the average /.er and that of the anti-MS and Mac community in particular that is an achievement...

        */tongue in cheek*

        • Read it again...I posted a MS defense blurb from the MS PM, that was from another site...he didn't 'come onto /.'...

          I took the liberty of posting his comment in relation to the BMW story above. And as I said in the title, I'm not impressed by what the MS PM said. Blaming the house fire on the painters may fly in court, but the fact that the foundation cracked, and the breaker box fell off the wall and onto a bucket of open paint, and the paint fire took the house down, is a bit weak, I think.
  • Great... (Score:2, Funny)

    by Mudcathi ( 584851 )
    ... just when I was looking sooooo forward to getting the blue screen of death while on the road!
  • by vistic ( 556838 ) on Friday May 16, 2003 @04:30AM (#5970884)
    I'm confused.

    I underatand why Microsoft's operating systems and word processors and stuff might be buggy: they have to provide legacy support and the hardware configurations can be complex.

    However, considering their resources and (I'm assuming) talent... shouldn't they be able to do something like this and have it be pretty sound technology?

    I think nowadays even to non-technical people, Microsoft has come to symbolize a product that will work but also let you down in so many ways in terms of quality, security, bugs, price, etc.
  • From an SPV Owner... (Score:2, Interesting)

    by ZaPhOd42 ( 60796 )
    I hate to go against he usual Slashdot Anti-Microsoft grain, but I've owned an SPV for a couple of months and haven't really encountered any significant problems.

    Or rather, I've experienced no more bugs than I've had with various Nokia phones I've used in the past.

    My only real issues have been:

    1. Crap battery life. Just over 3 days standby if you're lucky. (But that said, it's got a backlit screen that's so bright the phone can be used as a torch!)

    2. Adding a contact makes a noise when the "Silent"

  • by joeykiller ( 119489 ) on Friday May 16, 2003 @07:10AM (#5971266) Journal
    Here where I live the Smartphone was officially introduced yesterday, and I've been using one for 24 hours now.

    Say what you want about Microsoft, but this time I feel that their 1.0 product is very polished. I've not expirienced any instability, but perhaps I haven't used it enough yet.

    Anyway, the user interface is much simpler, more to the point and more usable than competing Smartphone-ish operating systems, as the ones found on Ericsson P800 and Nokia 7650.

    It's difficult to describe, really, but it's simpleness - with natural but (in this context) innovative functions as a home button and a back button on the keyboard - really makes it stand out. The browser "home" and "back" metaphor is uses throughout the OS.

    I can't say I've often had this experience with a mobile phone (and I'm not sure that it's a good thing, money wise), but this made me _want_ to use it! *Much*. For mail (the Inbox is surprisingly good), for messaging (it has both SMS and MSN Messenger, as well as MMS), for contacts, for appointments, etc.

    For years I've carried around both a Palm and a Nokia cell phone, but this is the first hybrid product that's a serious contender to the Palm.

    The major gripe is Microsoft's ActiveSync software. I've never been able to make ActiveSync sync successfully with anything. It works the first few times, then it stops wanting to sync altogether. This happened with my HP Jornada 720, later happened with the original Compaq IPaq and now it happens with this phone.

    It's a major let down. But the phone in itself is a joy to use.
    • The saddest thing happened when I read this. I realized that I was assuming this was astro turfing. It didn't even occur to me that it could be a real account of somebody enjoying using something. My trust in people has dropped yet another notch. Marketing wins yet another round.

      Pooey.
  • by kevlar ( 13509 ) on Friday May 16, 2003 @10:36AM (#5972301)
    There is a fundamental problem in WinCE which causes 90% of all the issues people see with these devices. The problem is that WinCE has poor memory management. Theoretically the OS is supposed to manage all memory aspects from stopping running apps to free memory to dynamically loading and unloading DLL's. The most serious problem however is that it restricts the amount of memory available to a DLL to 16 MB. On devices like the HP 5450 and these T-Mobile Smart Phones, this becomes a problem because of the numerous integrated devices the OS has to support. The 5450 has WiFi, Bluetooth and Biometrics which fill up 12 of the 16MB of available memory. As a result, user applications like Adobe Acrobat do not have enough memory to load their linked libraries. The only solution is to jump through hoops managing the memory manually and to disable unused devices like Bluetooth or the Biometrics (which negates getting to the device to begin with!).

    A solution to this problem is not due until WinCE .NET comes out which is due sometime this summer.

    Its unfortunate that this problem exists. It has apparently been caused by these PocketPC devices growing in size too quickly for the OS. Talk about growing pains...

I have hardly ever known a mathematician who was capable of reasoning. -- Plato

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