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Sanyo Blamed in Lenovo Battery Recall

Posted by Zonk on Thu Mar 01, 2007 04:53 PM
from the started-explodey-and-then-got-less-so dept.
ukhackster writes "Those overheating laptop batteries are back. Lenovo is recalling 205,000 'extended' batteries which shipped with its ThinkPad machines, or were bought as replacements. Slashdot readers will doubtless remember the flak which Sony attracted last year, after it was blamed for exploding Dell notebooks and several massive recalls. This time, the batteries were made by Sanyo. Their engineers determined that the failure was repeatable by dropping machines using the batteries from a certain height and at a certain angle. As soon as the repeatable nature of the flaw was determined, a recall was issued."
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[+] Dell Issues Laptop Battery Recall 170 comments
zoogies writes "The New York Times is reporting that Dell is now issuing a laptop battery recall — for notebooks sold between April 2004 and July 18, 2006. According to the article, 'The recalled batteries were used in 2.7 million computers sold in the United States and 1.4 million sold overseas. The total is about 18 percent of Dell's notebook production during the period in question.' This seems to go along with a June Slashdot story on an exploding Dell laptop, and a July Slashdot story on a Dell investigation into its exploding laptops. Curiously, there is nothing yet on Dell Support's product recall page about this latest recall."
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  • Correction (Score:5, Insightful)

    by p0tat03 (985078) on Thursday March 01 2007, @04:56PM (#18199024)

    As soon as the repeatable nature of the flaw was determined, a recall was issued.

    Correction: As soon as finance and legal determined that the:

    1 - The cost of settling out of court with the projected number of people harmed by this defect.
    2 - Lost business due to bad publicity caused by this defect.

    would exceed the cost of recall, a recall was issued.

  • by 8127972 (73495) on Thursday March 01 2007, @04:57PM (#18199032)
    .... as there have been others:

    http://query.nytimes.com/gst/fullpage.html?res=9C0 DE2DB1731F93BA35751C1A9609C8B63 [nytimes.com]
    http://www.techspot.com/news/23809-sanyo-faces-13m -cellphone-battery-recall.html [techspot.com]

    I guess this proves that it's not just Sony that puts the "boom" into laptops.
  • Oh let me guess, someone dropped their laptop while it was turned on, and instead of flopping and the plastic taking the abuse, it exploded, right?

    *reads article*

    Nope, it was folks complaining of a hot lap from their laptops.
    • > Nope, it was folks complaining of a hot lap from their laptops.

      Serves 'em right for using 3-D real-time rendered CGI pr0n to get their laps doubly warm, rather than 2-D pr0n like God intended.

    • Re: (Score:3, Insightful)

      Nope, it was folks complaining of a hot lap from their laptops.
      I had to bring a computer in for repair with this symptom. The machine became increasingly unstable and the battery became hotter. In addition to being a fire hazard, the motherboard, processor and RAM are put under a lot of heat stress. "Complaining" is a loaded term here as the complaints speak to a real problem.
  • Well (Score:3, Interesting)

    by madsheep (984404) on Thursday March 01 2007, @04:58PM (#18199052) Homepage

    Slashdot readers will doubtless remember the flak which Sony attracted last year, after it was blamed for exploding Dell notebooks and several massive recalls.
    Well first this should be singular not plural for "exploding Dell notebooks". Look at the original article which is linked to and notice how it's singular. Second, are we forgetting about the same issue that was in the Apple laptops? Talk about one-sided.
    • IIRC, Apple laptops didn't explode with the same frequency that Dells did for whatever reason. That leads me to believe that the Apple recall was more for optics than anything else.
      • Re:Well (Score:5, Funny)

        by LiquidCoooled (634315) on Thursday March 01 2007, @05:05PM (#18199160) Homepage Journal
        Your correct.
        Their laptops explode at a totally different frequency.

        Apples' magic smoke is colour coordinated and scented.

        Its actually a rather nice rainbow effect which draws in a crowd of people who all get burnt.

          • Mac guy (in sitting position): Hi, I'm a Mac notebook.

            PC dork (in sitting position): And I'm a PC noteb....

            *BOOOOOOOOMM*

            Mac guy: looks like the PC had a Sony battery again!

            New PC dork: Hi, I'm a PC notebook.

            Mac guy: You're not going to blow up like the last on...

            *BOOOOOOMMMM*

            Mac guy: Guess so.

            Mac guy: See? Mac's don't bl....

            ***BBBOOOOM****

            Fade to white:

            Apple Notebooks: Less Explosive.

    • There were multiple exploding laptops. In addition to the one that got news attention, somebody representing me at a confrence borrowed a Dell laptop, which burst into flames while they were taking notes. This one was not as widely reported - unless you happen to be on the American Go Assocation mailing list, you probably wouldn't have heard of it!
  • It is pretty good and Lenovo is being proactive about recalling their batteries, rather than waiting.

    Since the two types of exploding batteries we have seen so far are from two different producers (sony and sanyo) I am wondering if this is an inherent flaw in the battery type itself, or if it is just that both manufacturers use similar production methods?

    Regardless I think I will wait until we have hydrogen cell batteries before I go buy a laptop, at least that way if one happens to explode you don't need t
  • What are the odds? (Score:3, Interesting)

    by biocute (936687) on Thursday March 01 2007, @05:00PM (#18199080) Homepage
    Their engineers determined that the failure was repeatable by dropping machines using the batteries from a certain height and at a certain angle.

    While it is almost unimagineable for engineers to lab-test this kind of failure, I'm equally surprised by that fact that they received five complaints on this (assumed same) problem.
    • by EmbeddedJanitor (597831) on Thursday March 01 2007, @06:47PM (#18200296)
      I've been in the product development game too long to be suprised by this. I've seen a lot of pretty strange mechanical damage, often to do with batteries.

      Batteries are pretty dense and thus tend to have a lot of inertia relative to the rest of the guts of a device. If you drop an electronic device (or anything for that matter) onto a hard surface, it is in for a good few gs of acceleration. Sure, there are posts and reatining plastic etc, but these tend to be stronger in some angles than others.

      Sometimes certain damage only happens within a certain "shock window". Eg. Drop from 2 ft and nothing breaks, the plastic retains everything; drop from 3ft and the two posts retaining the battery fail allowing the battery to strike the hard disk and get dented; drop from 6 ft and a different buch of posts fail causing the stress to be relieved in a different way and the battery does not strike the hard disk.

      And, actually, lab engineers do routinely test for drop and vibration failure but that is more in the interests of seeing at what point a system fails rather than looking for safety issues a battery explosion.

  • by fahrbot-bot (874524) on Thursday March 01 2007, @05:15PM (#18199276)
    ...the failure was repeatable by dropping machines using the batteries from a certain height and at a certain angle...

    A Sanyo spokes-person reports that the recall involves affixing a sticker to the affected batteries as to the proper height and angle from which to drop a laptop to avoid battery failure. All other procedures will void the warranty.

    [Actually, their methodology reminds me of an old Police Squad episode where the detectives were trying to determine how a body fell into the chalk outline by repeatedly shooting volunteers from different angles. In the background was a pile of bodies from previous experiments.]

  • First Sony batteries explode, then Sanyo batteries overheat..

    Note to self: avoid Stony silences, stay away from Sandy beaches, and don't talk to people named Sonya.
  • [quote]Slashdot readers will doubtless remember...[/quote]

    lern2edit
  • Lenovo - Bad batteries
    Sony - Rootkits
    Microsoft - FUD / monopolistic designs
    Apple - DRM

    I'm just going to sit here in the dark and enjoy my sense of self-righteousness.

    Mmmmmmm.....
  • 92P1131 (Score:3, Informative)

    by squiggleslash (241428) on Thursday March 01 2007, @06:37PM (#18200158) Homepage Journal
    The details of the recall are here [ibm.com]. Essentially, if you have a battery of model type 92P1131, then you need to be concerned.
  • by Mad Merlin (837387) on Thursday March 01 2007, @07:07PM (#18200588) Homepage

    You give Lenovo your ThinkPad product and serial number, battery serial number, shipping address and they'll ship you a new battery in 4-6 weeks. Go to it [ibm.com] if you have a battery of model 92P1131.

    You can use `cat /proc/acpi/battery/BAT0/info | grep model` to find your battery model without removing it.