Dell's Exploding Laptop Autopsy 141
An anonymous reader writes "Dell has gone to the Consumer Product Safety Commission looking for help determining the cause of death for its exploding laptop. Dell has been blaming the lithium ion battery; the commission seems to have had a few problems with those batteries in the past."
So there are two cases now? (Score:4, Insightful)
Re:So there are two cases now? (Score:5, Informative)
Computer companies make almost none of their own parts, and keeping track of what comes from where must be a nightmare. Dell will change battery type (maybe battery manufacturer as well) and this problem will start going away in new laptops. Hopefully the old ones will have battery recalls for the most dangerous types, but the recall will affect many companies.
Links! (Score:5, Informative)
Re:So there are two cases now? (Score:2, Interesting)
Blaming the battery is laughable. I guess what Dell is trying to say is that they [Dell] don't add any value to the parts the sell!?
Re:So there are two cases now? (Score:4, Interesting)
I dislike dell as much as the next guy (mainly I am tired of all prebuilt PC's anymore, they are so locked down and full of useless shit that I can't properly upgrade them) but when something isn't a company's fault then they shouldn't get the blame for it.
I remember cell phones were blowing up in peoples pockets and when they were using them, was it the cell phone makers fault? no cause they said it was the batteries and it was proven to be the batteries, Was it laughable that they were blaming batteries instead of taking the blame for making a phone out of lower value parts?
Re:So there are two cases now? (Score:3, Interesting)
Re:So there are two cases now? (Score:2)
Re:So there are two cases now? (Score:2)
Not deliberately trying to be cynical but manufacturers always blame third party batteries. Sony are particularly vocal. What this shows is that ANY LiIon battery is capable of catching fire and always will be until they remove the Lithium from them.
Re:So there are two cases now? (Score:2)
Very true. My Ericsson T68mc screen lights up "Charging Alien Battery" if it doesn't have a genuine Ericsson battery when you plug it in. Great way to scare people who don't know any better.
Re:So there are two cases now? (Score:1)
Re:So there are two cases now? (Score:2)
Re:So there are two cases now? (Score:2)
This is an example of what's wrong with big companies these days -- always passing the buck. It's always someone else's fault. Blame another department. Blame a vendor. Blame a subcontractor. Never take responsibility for the product they put their name on. They're more than happy to take a customer's money for a new "Dell" (or whatever) computer, but when something goes wrong, sudde
Re:So there are two cases now? (Score:2)
I am not trying to excuse Dell of any responsibility. Instead of blaming their contractors, vendors, and suppliers, Dell is taking this event very seriously. As TFA says, they are actively trying to find out what exactly went wrong. Dell accepts that this tarnishes their already less than sterling public image and that the buck needs to stop with them. T
Re:So there are two cases now? (Score:2)
Re:So there are two cases now? (Score:2, Insightful)
Re:So there are two cases now? (Score:5, Informative)
Those computers are generally ruggidized to MilSpec (military specifications). Instead of using your friendly neighborhood Dell, he is probably using a Toughbook or similar unit. These are designed to operate without actually bringing air inside. There are a lot of rumours of these things actually stopping bullets in Iraq, though I can't seem to find a picture. I imagine that the batteries are just as tough, considering the operating enviroments they are designed for.
Bulletproof Laptop (Score:5, Informative)
MOD PARENT UP (Score:2)
Re:So there are two cases now? (Score:3, Interesting)
Re:So there are two cases now? (Score:1)
Re:So there are two cases now? (Score:2)
This has been debunked as an urban legend on international television at least once (Mythbusters). The real risk as far as anyone can tell is re-entering or exiting a vehicle after refuelling has commenced, causing a static buildup that was then discharged But we've known this for years. Which is why gas pump
Re:So there are two cases now? (Score:2)
Re:So there are two cases now? (Score:2)
A fire in an enclosed space would really suck, to put it bluntly. O2 is a precious commodity underground, and exploding batteries wouldn't help.
Re:So there are two cases now? (Score:1)
Re:So there are two cases now? (Score:2)
Re:So there are two cases now? (Score:1)
Re:So there are two cases now? (Score:1)
Re:So there are two cases now? (Score:3, Interesting)
In general, they probably are Dells or maybe IBM/Lenovos. For the most part, the industry has "ruggedized" computers for some very specialized apps (such as mounting them on forklifts), but in the field, they emphasize safe behaviors - i.e., know which areas are classified as explosive and don't use certain equipment there. There will be a lot of people that say that human nat
Re:So there are two cases now? (Score:1)
Re:So there are two cases now? (Score:1)
Speaking of batteries, mobile phones also prone to battery explosion according to a few old news article, and I don't want to burn my pocket/legs when using those phones...
Re:So there are two cases now? (Score:1)
Re:So there are two cases now? (Score:1)
Lithium ion battery? (Score:5, Funny)
Re:Lithium ion battery? (Score:5, Funny)
Re:Lithium ion battery? (Score:1)
KFG
We beat the British back with Flaming Dells (Score:3, Interesting)
Re:We beat the British back with Flaming Dells (Score:3, Informative)
Actually it was invented by Volta [wikipedia.org]. If you read your link more carefully you'll discover that Franklin's batteries were actually banks of capacitors.
Re:Lithium ion battery? (Score:1)
Re:Lithium ion battery? (Score:2)
No... (Score:5, Funny)
Re:No... (Score:2, Funny)
Re:No... (Score:2)
Re: (Score:2)
Re:Lithium ion battery? (Score:1)
Someone needs a hug and counselling.
Li-Po use in RC (Score:5, Interesting)
I suspect the laptop had a hard drop sometime in the not to distant past, got picked up, put on charge and kaboom.
The question is what is the right thing to do? Ban the batteries or make better efforts in consumer education? In the R/C hobby we are smart enough (well the majority anyhow) to treat Li-Pos with respect - but consumer laptops, that's somewhat scary.
http://www.laureanno.com/RC/fire-pics.htm [laureanno.com]
Re:Li-Po use in RC (Score:2, Insightful)
I was surprised to find they where putting these in laptops.
To answer your question, ban them from laptops. No governemtnregulation will be needed because I believe the risk od using these batteries is high then expected and that will cause the laptop manufacturers from producing them, eventually.
And yeah, those batteries can get HOT.
Super happy fun ball (Score:4, Funny)
Re:Li-Po use in RC (Score:1, Informative)
Although it probabley would have been cool to watch an RC truck roll over and burn during our races.
Re:Li-Po use in RC (Score:5, Insightful)
Every consumer laptop comes with a thick book stating that each and every component may catch fire, explode, fail to work, cause the end of the world, kill your dog, or any number of other things, and it's your own damn fault if that happens and the manufacturer is not responsible. This means that nobody pays any attention to the 'safety' warnings, because 99% of them are total nonsense.
Consumer education is impossible until the manufacturers stop crying wolf about everything.
Re:Li-Po use in RC (Score:1)
Re:Li-Po use in RC (Score:2)
How is that supposed to make any kind of sense? Certainly this is not actually protecting anybody from product defects.
Re:Li-Po use in RC (Score:1)
Re:Li-Po use in RC (Score:2)
The underwater housing for my digital camera warns that improper use can lead to risk of fire. (I had to read it twice.)
It also warns that the housing should not be used as a personal flotation device... I'd like to see the incidents that led to these disclaimers.
Re:Li-Po use in RC (Score:2)
reality check.. (Score:2)
then later, the camera, not in the housing, not underwater, still with a drip.. is sitting out..
think about that.
Scary indeed. (Score:2)
Re:Li-Po use in RC (Score:3)
Re:Li-Po use in RC (Score:2)
I didn't over charge it, it wasn't damaged, I just stopped using the phone. I had removed the battery to get at the sim card (for transfer to a new phone) and left it on a shelf. It wasn't in direct sunlight, and the temperature never gets above 25/30 degrees in the room. Yet after 6 months of inactivity, it looks like this. [headru.sh]
The photos don't do the distortion justice, it has ballooned by roughly 50% of its thickness. I'm a little unsure of how to dispose of
actually, I've seen the reverse.. (Score:4, Interesting)
I find the RC folks are reckless when it comes to Li batteries. At work, the device that uses the battery has an overvoltage, over temp and undervoltage cutout in hardware in addition to overvoltage, over temp and undervoltage cutouts in software. The battery also has a hardware overcurrent and undervoltage cutout on the cell. This is because the device maker cannot afford to trust the battery and the battery maker cannot afford to trust the device maker, because LIons are just too sensitive to temp, voltage and current.
RC folks meanwhile typically have software undervoltage cutouts but no hardware cutouts on the device. They remove the hardware cutouts on the cell. They use separate chargers that have software overvoltage and overcurrent cutouts and no temp cutouts.
They are many many more times at risk than a consumer device. They get away with it by being careful themselves and because there are 1/100000th as many RC devices as consumer devices.
As to your thing that batteries can blow up after having been in a crash, I don't know where that comes from. Unless the integrity of the pack is compromised, this won't happen. They don't turn into bombs merely by being shaken. If they did, you'd have exploding cell phones everywhere.
Your charger should monitor the temp, current and voltage during charging. If a pack has developed an internal short due to physical damage, it should stop charging. But again, RC chargers seem to be less careful.
(I have an Orbit Microlader. Earlier units were even more primitive!)
Re:actually, I've seen the reverse.. (Score:4, Interesting)
If the cell dents, there is a possibility that the Anode can short to the Cathode through the thin insulative seperator. This will cause a short that the pack/device has no control over and you get fireworks.
Or, the guts of the cell can shift and press into the bottom and short.
Or (much less likely) if there is some impurity in the mix, it can cause it to shift and puncture the thin seperator.
The cells are actually designed to permanently disconnect inside under certain circumstances to prevent (or at least minimize) crashing airplanes and killing children.
like I said, I work with these at work... (Score:2)
But you have to puncture the separator to short, not just smush the cell, that's why it's a separator.
I'm not saying a cell can't be compromised. I'm not saying a cell can't be compromised in a way that causes the next physical shock to cause a meltdown. I'm saying putting the cell in a non-flammable tub for an hour after a crash is pointless. Cells do not turn into bombs just by being shaken.
Your last sentence is really weird. Not sure how killing children comes to the fore. Additionally
Re:like I said, I work with these at work... (Score:2)
A dent on the bottom can cause a tab (makes the connection from the Anode or Cathode to the can or header) to press into the bottom of the winding and very easily short the cell. The bottom of the winding had the seperator protrude from 0.5mm to 1.5mm past the anode and cathode. Wouldn't take much to press through that.
"I'm saying putting the cell in
Re:actually, I've seen the reverse.. (Score:2)
That would be a good thing. Would get some of these morons to hang up and watch the fucking road when they're driving.
crashes... (Score:2)
How many model airplane crashes can you imagine where this isn't the case?
I've crased my electric Tiger Moth many times and never had a problem with the pack being physically damaged. And a visual inspection will tell you if the battery has been damaged. Simply shaking the thing up will not turn it into bomb, you'd have to damage i
Re:Li-Po use in RC (Score:1)
Perhaps we can use the same methods to educate the consumer about phishing, viruses, and clicking on those cute little pop-up windows that tell us we have just won a free weekend at Katie Couric's Thigh-high Boot Camp too.
G-Force Fuse? (Score:2)
Somebody must make something that can be used like a fuse in excessive G-force situations. Of course, then Dell will catch crap for making batteries that stop working if you drop then. It's a no-win situation.
Me, I don't mind that my airbag stops working after an accident.
It's the charger stupid.... (Score:5, Interesting)
It seems to me that low margins are the root cause
Severe div by 0 error (Score:2, Funny)
Sounds like that joke. (Score:5, Funny)
This is like that, without all the counting.
Re: (Score:2)
Re:Like I used to say working at Dell... (Score:1)
Re: (Score:2)
And now.... (Score:5, Funny)
Re:And now.... (Score:1)
Must be a French penguin.
KFG
Re:And now.... (Score:1)
I'm not a big Dell fan... (Score:5, Insightful)
Today I got a letter in the mail from my old insurance agency who is being sued in a class-action lawsuit regarding discrimination based on credit reports against the Fair Credit Reporting Act. Of course, the class action settlement included the phrase "xxx is admitting no wrongdoing in this case..." Maybe there wasn't any wrongdoing; I don't know. But this damned phrase has become so commonplace it was the first sentence I looked for when opening the letter with the details of the settlement.
For once I'd like to see someone step up and take responsibility. The problem is these people read the same headlines I do every day in which some dumbass can sue for whatever reason they deem applies to them and win millions in a settlement.
We can't have companies exposing themselves to such litigation (excepting that there is no real negligence there) and getting sued into obliion. But just once I want to see a company take the high road and say "Yeah, we fucked up. Sorry. What can we do to make it better?"
Dell gets a smiley face in my daily repoirt card for this.
reminds me of the 'sorry' issue (Score:2)
This blog has a bit of a story about that possibly no longer being the case in british columbia, as well as an organisation whose goal is to do away with the nonsense of sorry == admitting guilt altogether:
http://www.boosman.com/blog/2006/04/apology_legisl ation.html [boosman.com]
Re:I'm not a big Dell fan... (Score:1)
Re:I'm not a big Dell fan... (Score:2)
Re:I'm not a big Dell fan... (Score:1)
Now, when I place my D600 on the desk, I slightly raise its front side (with a thin eraser) so that air can pass under. This 3rd HDD is running strong after more than one year (keeping fingers crossed...)
Serban
Re:I'm not a big Dell fan... (Score:2)
When I used this laptop, I ran Linux. If you do as well, I advise using 'hdparm -S5 /dev/hda' and laptop mode [xs4all.nl]. That way, the harddisk spins down and this really cools the harddisk. You can noticeably feel the difference in warmth.
Gamers! (Score:5, Funny)
You may find Dell's new laptop too hot to handle!
It puts you in the middle of the action, with sound effects so real you'll swear you can feel them.
Blazing action so intense it's practically assault and battery!
Plugged in? (Score:5, Interesting)
On the other hand, if the battery exploded entirely by itself, a major recall is due...
Re:Plugged in? (Score:2, Informative)
I'm using a Dell laptop at work right now... (Score:1)
Anyone have any idea what the exact model is?
Re:I'm using a Dell laptop at work right now... (Score:1)
Question, Lithium Ion (Score:2, Interesting)
Both (Score:2)
Autopsy... (Score:3, Funny)
I'm guessing the first one.
Re:Autopsy... (Score:2)
True analysis (Score:1)
Dude! (Score:1)
Dell's Exploding Laptop Autopsy (Score:1)
Windows Genuine Advantage (Score:2)
Why so little trolling? (Score:1, Offtopic)
What if they Were on a Plane! (Score:2, Insightful)
What if the laptop were in the baggage compartment? Would the exinguishersput out the fire in time.
How many lithiumn batteries on on planes?
Almost any lithium batter can start on fire if overloaded, or most batteries for that matter--even VRLA/SLA, but Lithium batteries in particular, becasue the lithium burns at a low tempature. Li-polymer batteries are supposed to be
Re:What if they Were on a Plane! (Score:2)
There is a real concern that lithium batteries shipped as air cargo could cause a fire that would result in loss of the aircraft. See http://www.dot.gov/affairs/faa001.htm [dot.gov].
Gives me pause about my "Carpc" (Score:2)
Re:More exploding laptop pictures (Score:2, Informative)
Re:More exploding laptop pictures (Score:1)