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Robot-Run Warehouse Speeds Deliveries

Posted by Zonk on Sat Nov 10, 2007 06:15 AM
from the we-are-so-obsolete dept.
Ponca City, We Love You writes "The robot invasion may soon be coming to a warehouse near you. In a conventional warehouse, workers walk from shelf to shelf to fill orders, while in conveyor-based systems, boxes move past workers who pack them. A new warehouse design arranges rows and columns of freestanding shelves in a memory-chip-like grid serviced by robots. When a consumer submits an order, robots deliver the relevant shelving units to workers who pack the requested items in a box and ship them off allowing workers to fill orders two to three times faster than they could with conventional methods because the robots can work in parallel, allowing dozens of workers to fill dozens of orders simultaneously. The robotic system is also faster because the entire warehouse can adapt, in real time, to changes in demand by having the robots move shelves with popular items closer to the workers (pdf), where the shelves can be quickly retrieved while items that aren't selling are gradually moved farther away. Two giant warehouses have already been built for Staples and a third is being built for Walgreens where the software will also keep track of expiration dates to ensure that items that can go bad are sent out in the order that they're stocked."
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  • Very promising. (Score:5, Insightful)

    by mikael_j (106439) <slashdot@pa[ ]urk.info ['ntb' in gap]> on Saturday November 10 2007, @06:26AM (#21305615)

    I've been waiting for quite some time for industrial use of robots to go beyond stationary machines that weld or cut parts, obviously there are other things that robots are used for today but something like this might actually appeal to a lot of companies that are what you might call "conservative" when it comes to automation.

    Because let's be honest, wouldn't we love to live in a world where all almost all menial labour is performed by automated machines with only a handful of skilled experts controlling the machines? I wouldn't really mind being one of the experts while freeing up a large portion of the population to do whatever they want. If we ever get to the point where less than 20% or so of the population is required to work in order to support the rest of the population then people really wouldn't have to work anymore because let's be honest, not everyone works just because they want money, there are lots of people who would continue working because they were passionate about their jobs. What we need to do is get rid of the boring mundane jobs that no one wants.

    One problem with this "utopia" (Although Utopia as described in the book wasn't what most people think of when they hear the word) is support functions such as technical support and customer services, people are still going to have problems getting their DSL working and someone will have to help them with that. Oh well, it's a nice dream anyway, a technocratic utopia in which no one is forced to work a boring mundane job unless they want to..

    /Mikael (dreamer)

    • Re:Very promising. (Score:5, Insightful)

      by CRCulver (715279) <crculver@christopherculver.com> on Saturday November 10 2007, @06:37AM (#21305641) Homepage

      I wouldn't really mind being one of the experts while freeing up a large portion of the population to do whatever they want.

      Technology hasn't increased leisure time. Rather it has only lengthened working hours except where the law has gotten involved (thank goodness for 35-hour working weeks in the EU as opposed to Victorian-era coal mines). Modern technological societies work much longer hours than hunter and gatherer cultures, though of course sitting in a cubicle is much less exhausting than chasing after a boar.

      There is the old adage that work expands to fill the hours set for it. Now that the Western world is used to working all day every day, even after the rise of robot labour we might not necessarily get the utopia some people envision.

      John Zerzan is probably the most well-known writer on the theme that technology only shackles humanity, see e.g. his Against Civilization [amazon.com] . I don't agree with quite a lot of what he writes, but it is nonetheless thought-provoking.

      • Re:Very promising. (Score:4, Insightful)

        by mikael_j (106439) <slashdot@pa[ ]urk.info ['ntb' in gap]> on Saturday November 10 2007, @06:43AM (#21305665)

        That's true. However, one interesting detail here is that in the past there have been examples of factories planning to automate parts of the production of various products which has resulted in massive protests from workers and local authorities afraid of mass unemployment. The end result of this of course being that the people in charge have been convinced in various ways (tax subsidies etc..) to hold back on automation.

        This is probably the biggest problem with moving society to a state of "techno-utopia", that the transition could land a lot of people unemployed and unable to support themselves until the transition is over. I don't have a solution to this problem and until someone comes up with one I suspect we won't be hearing about people buying and selling things using energy credits instead of dollars and euros. :/

        /Mikael

      • Actually, people now work FAR LESS than hunters-gatherers or even medieval peasants. You basically need to work 7 hours a day 5 days a week.

        Hunters-gatherers had to work from dawn to dusk just to survive.
        • Re:Very promising. (Score:4, Informative)

          by CRCulver (715279) <crculver@christopherculver.com> on Saturday November 10 2007, @07:59AM (#21305931) Homepage
          No, read up on hunter gatherer lifestyles. The work week in the Congo before European colonization was three days long. Agriculture was what brought in working from dusk to dawn every day.
          • Ah, but you see - most people don't live in Congo (and in tropical regions in general). And it's impossible to have a large population in temperate climate without agriculture.
        • people now work FAR LESS than hunters-gatherers or even medieval peasants. You basically need to work 7 hours a day 5 days a week.

          That may be the number of hours that you are on somebody's clock getting paid with money (although 35 hours/week is a very low estimate). But yYou have to add in commuting, shopping, cooking, caring for children, and repairing your house and car (often on the weekends). These forms of work are perhaps closer to prehistoric work, because you are doing diverse activities to pro

          • I used to go on camping trips for two months during summer holidays when I was at university (good times, sigh...). So I got plenty of respect for our ancestors who did not have our tools, clothes and modern camping equipment :)
      • Re: (Score:3, Interesting)

        > Technology hasn't increased leisure time. Rather it has only lengthened working hours except where the law has gotten involved (thank goodness for 35-hour working weeks
        > in the EU as opposed to Victorian-era coal mines). Modern technological societies work much longer hours than hunter and gatherer cultures, though of course sitting in a
        > cubicle is much less exhausting than chasing after a boar.
        > There is the old adage that work expands to fill the hours set for it. Now that the Weste
        • That's all very interesting, but I think you'll find that the number one reason why increasing levels of technology aren't shortening peoples working weeks is money. So a new process, technology, computer, robot, etc has made your job easier and quicker? Excellent! You can do more then!

          As long as we have money, people (and especially companies) will want to make more. That means that given the choice between earning the same and working less, or earning more and working the same, while some individuals may
    • The real dream here is that 20% of the people would ever decide to support the other 80% out of the goodness of their hearts. These kinds of developments tend to be seen more as a harbinger of doom than pointing towards a future utopia. Eliminate all menial labor without drastically increasing the quality of education would result in massive unemployment and unrest, I fear. Yes, people would still be having trouble with their DSL, but as a result of the riots.
      • Eliminate all menial labor without drastically increasing the quality of education would result in massive unemployment and unrest, I fear. Yes, people would still be having trouble with their DSL, but as a result of the riots.
        You know, I couldn't disagree with you more. You know why this technology is "suddenly" popping up even though we've really had it for a long time? How about the recent crack down on 'illegal aliens' in the states? This is going to spread everywhere because the cheap labor that was once here will slowly dry up. The people who traveled to farms to work in the summer, they can't do that anymore. You should expect to see these robots of various sizes and kinds show up on farms too to off set our loss of cheap labor.

        I don't really look at Mexicans as merely cheap labor, I'm just speaking in very frank terms of what anti-immigration laws and fence building are going to do to us.

        If you are still productive from the result of a robot and the person who used to have that job can now go to school, I only see more skilled workers in the workforce. People aren't as stupid as you think they are, they just haven't had a chance to go to school. There may be a generation or two that adapt badly to this new model but I welcome the future where a farming family's children now have the option to go to school because the farm can be just as efficient and producing as it would be without the children.

        Corporate farms are going to love this even though they'll hate the initial cost of the machines being greater than the poor Mexican wages.
        • How about the recent crack down on 'illegal aliens' in the states?

          Newsflash: when robots and machines result in less expense to produce produce they will be used. That simple. Once upon a time they used Manuel for manual labor in the wheat and cotton fields. Then along came machines and the farmers had a choice of a couple of machines that never needed rest and eliminate all of his HR problems. Coal mining requires a mere fraction of the labor once needed and has seen production gains on an order of m

          • No, I think you're misunderstanding what the grandparent is saying.

            What he's saying is that we had this tech for a long time, why is it suddenly starting to get used now? He says it's because of the crackdown on illegal immigrants. If the immigrant will work for $4 and hour, the native worker will ask for $7, and the robot's sales guy shows up and tells you it'll cost you an equivalent of a $6 an hour worker, who will you go with? The immigrant of course.

            Now as soon as you get rid of the immigrants, the rob
            • It is "suddenly" starting to get used now because the cost of installing/using this equipment is less than the cost of not using it. There are other factors as well - as more and more foreigners buy US companies what little shreds of employee loyalty will go out the window.

              Remember, the cost of insurance is going through the roof. These machines will ALWAYS win out because you don't need to pay for health care, you don't need to pay for mandatory sexual harassment training, you never have to worry that f

              • Well, the legality of the worker in question is related with that.

                An illegal immigrant isn't going to get insurance, sue you, get a pension, etc. AFAIK, illegal immigrants here are paid with cash, which means no taxes to pay either.

                That sort of thing is dangerous to try with a legal resident, as they can sue you, while an illegal immigrant probably would get deported before anything happened.
        • You know why this technology is "suddenly" popping up even though we've really had it for a long time?

          We've had individual bits of the technology since the (roughly) the mid 70's, but it takes years to integrate individual concepts into a functioning system.

          On the other hand, automated warehouses aren't "suddenly" popping up, the first attempts began in the early/mid 80's, and they started to spread in the early 90's. It wasn't until the dot-com revolution (with it's increased emphasis on central

      • Eliminate all menial labor without drastically increasing the quality of education would result in massive unemployment and unrest, I fear. Yes, people would still be having trouble with their DSL, but as a result of the riots.

        I've debated this in my own head for a while because even though I have a job that maybe the mid-range of jobs that will get replaced by automation, it will eventually.

        The key here is economic forces and the cost of living and entertainment costs. In America most of the jobs have gone
      • The only reason these types of advancements are seen "as a harbringer of doom" is due to the fact that some societies simply refuse to adopt and implement social programs.

        When we have a developed state where the state takes care of every citizen's basic human needs like healthcare and education and eliminates the social unrest caused by unemployment by offering satisfying unemployment benefits then any small-scale "industrial revolution" event like this one, which end up completely eliminating jobs, will no
    • Of course then there is always the problem of there is always a limited quantity of physical resources, ie energy, metals, plastics etc. How do you ration out this supply, do you just give people some form of ration credit or do you expect them to work in order to earn credits (ie money). If there are no credits at all people WILL take more than they need.
      • Well, the technocratic idea is to give everyone "energy credits" which represent a certain percentage of energy production, the cost of various items and services would then be directly proportional to how much energy is required to supply them.

        There are of course problems with greed which is why a society like this won't be likely until we are able to produce goods on such a level that your ability to consume manufactured goods won't be hindered by how well-paid you are but rather by the fact that you are

    • Re: (Score:3, Informative)

      "If we ever get to the point where less than 20% or so of the population is required to work in order to support the rest of the population then people really wouldn't have to work anymore because let's be honest, not everyone works just because they want money, there are lots of people who would continue working because they were passionate about their jobs. What we need to do is get rid of the boring mundane jobs that no one wants."

      Insightful, but we reached that point decades ago.

      See:
      "The
    • If we ever get to the point where less than 20% or so of the population is required to work in order to support the rest of the population...

      As others have noted, we're already there if you're just talking about food, clothing and shelter. But as our technology improves, our demand for convenience also increases; so I doubt we'll ever see a "Utopia" such as you describe. We will never "get rid of the boring mundane jobs that no one wants" because our definition of "mundane" is always changing.

      ...let's be h

    • I wouldn't really mind being one of the experts while freeing up a large portion of the population to do whatever they want.
      For most of them, what they want to do would be sitting on their fat shellsuit-clad arses while getting even fatter, punctuated with spawning more feckless parasites like themselves. For a significant minority, it would involve stealing your things and attacking you and your family. I'm not sure that's progress.
    • See, the idea of using robots to do repetitive tasks is to free up the population for other tasks, and to increase productivity. For those who bemoan that we appear to be working more even though we're getting more efficient, I might point out that we are working during our prime to support a life of complete leisure at a later stage in our life. 100 years ago, nearly all people worked until they were either physcally unable to, or they died - which often occurred in rapid succession. We really are working
    • I wouldn't really mind being one of the experts while freeing up a large portion of the population to do whatever they want.

      After age 21 it seems all that a large portion of the population wants to do is watch TV and get laid. Not everyone can be a Nielson viewer and the military/church seriously hates any contraception that might lower their recruitment pool.

      Unskilled and semi-skilled day labor exits for a reason:

      Humans are at least as numerous as pigeons, their brains are not significantly costlier than pigeon brains, and for many tasks they are actually superior.

      -- Richard Dawkins

      • Obviously the idea is that you automate the boring jobs and make sure that everyone shares the wealth. You OTOH are still thinking in terms of dollars, profits and shareholders (at least that's how your post reads). I'm not saying there are no problems with the idea but I am saying you have to look beyond what we have right now to understand the appeal of it.

        There would probably still be a need for people to help customers in stores, but imagine if they didn't have to stock shelves, clean up in the isles a

  • Now it's the "service" jobs? Something really wonderful when the marginal pay jobs are being replaced with robotics.

    Machines can't ask for benefits, sue for safer conditions, unionize or any of that nasty stuff.

    Now all they need to do is actually buy all the wonderful outsourced or made in China items they're shipping.

    Of course they'll also have to realize at some point that maybe replacing 5 guys that made 20k$ a year with a 2 million dollar system wasn't such a cunning plan, but by then, it'll be time to
    • Machines can't ask for benefits, sue for safer conditions, unionize or any of that nasty stuff.

      But one day the metal ones may rise up against us.

  • Most of the time, if I have to wait for something to be delivered, it is not the warehouses that I am waiting for:
    1) the package delivery service does not have a pick-up point to where you can send your item - yes, currently living alone;
    2) the item has to be ordered by the online shop.
    This might speed up some things, but they don't remove the real problems. It might be interesting for other reasons than delivery time, or when near real time delivery is in order (e.g. Ikea like concept, without the hassle o
    • Yes, but making warehouses more efficient will encourage companies to outsource their logistics operations to outfits with this kind of capability. Economies of scale will then make it possible to fill your order from stock more often. As for delivery, that too is fast improving with the sheer weight of online ordering these days.
  • by Biotech9 (704202) on Saturday November 10 2007, @07:09AM (#21305731) Homepage
    I used to work for a major pharma company that had a big plant in Ireland. They had a massive totally automated warehouse, with one spider in it that could pick up any pallet and deliver it to almost anywhere in the plant in minutes. Inside the warehouse was strictly off limits, no space at all for human traffic. It had a few teething problems, but it did what 20ish people used to do in a fraction of the time.

    This was 4 years ago, so not sure how cutting edge the technology is...
    • At a careers fair at my university on Wednesday there was a company doing these systems. I asked about it, I think the new thing is improved AI so the robots know where to put the most commonly used things. They had lots of conveyors and lifts moving stuff round all the time. The company was based near London.
    • This was 4 years ago, so not sure how cutting edge the technology is...

      Robotic forklifts are nothing new. What's is new, at least to me, is the "swarming" idea here. The robots don't service pre-specified areas of the warehouse, or work for pre-specified human operators; several can work together to fulfill an order and are dynamically tasked to people depending on who needs what next. If a robot breaks down, apparently the others just work around it. These robots don't fetch individual items; instead

  • by Overzeetop (214511) on Saturday November 10 2007, @08:22AM (#21306007) Journal
    This is what's lost on these discussions. We're eliminating jobs for those in the manual labor sector. What? Train them for something else? I suggest looking at my sig. There are a lot of people out there who are simply untrainable. The gap between the top 20% of the population and the bottom 20% of the population in the ability to excel at modern, efficient methods an techniques is just astounding. In an agrarian world, being dumb may hold you back a bit, but you can still make a living and be productive. We're eliminating that class. The result is that, with a compressed intellectual range of "valuable" occupations, the disparity in cognitive ability has widened relative to the scale by which we measure. That was terribly worded...um...if the job market in the early 20th century had lots of positions for people who's cognitive skill set ranged from a "3" to a "10" on a scale of 1-10, the job market today has the majority in the range of "5" to "10", and we're moving towards the "7" to "10" range. The further we go, the more people will not be competent to do the jobs available. Now that's okay, because with efficiencies and replacement of lower skilled jobs by machines means we need fewer people at that level. At the same time that's a problem because you just can't go and kill all those folks who are no longer needed. Ideally we could get rid of those in society as we replaced them with machines. Otherwise they become unemployable wards of the state, or turn to illegal means to support themselves.

    Because I feel I'm near the top of the cognitive scale*, robots don't bother me. They mean that I get things faster, more accurately, and probably cheaper. But there are a lot of people who are going to be idled by this type of technology. And the world population is still growing, so there will be even more at the lower end of the scale (in numbers - it's simple statistics), and fewer jobs for them. It's a bit odd, but there has recently been a big backlash over the eugenics movement that occurred in the mid 20th century in the US, mostly because it's politically incorrect to talk of such things. We are getting so efficient that we can more easily support those at the bottom. The question is...do we want to?

    *Please don't give me shit about that comment - practically everyone on /. is near the top.
    • I'm not saying I agree with you (I haven't given it a whole lot of thought) but you are not the only one thinking along those lines. The guy that cooked up "How Stuff Works", Marshall Brain has also been down this path. He collected his thoughts into a story he calls "Robotic Nation": http://marshallbrain.com/robotic-nation.htm [marshallbrain.com]

      Having read all of this some time ago I came to the conclusion that this scenario requires some of the more fucking stupid self destructive elements of American culture to remain un
    • Re: (Score:2, Interesting)

      Oh, wow. This isn't directed at you personally, but at what you said.

      That's a great argument for eugenics, sure. Sounds like good Nazi-speak, really.

      It's not that people are stupid, it's just that they're written off. I remember when we were shedding jobs right and left in the '90s, and there was all kinds of noise coming out of the Clinton administration about retraining people and about "knowledge-based" jobs or something like that. So yeah, industry felt more free, I think, to fire people and run ove

      • Re: (Score:3, Interesting)

        I'm not saying I'm for it, I'm making an observation and saying that there's discontinuity between the workplace which will exist and the workforce which is available. Personally, I think humans would be better off with between 1% and 10% of their numbers...above that it's simply unsustainable. And, since you'll probably ask - yes, my family has fewer children than adults.

        Stupid. Written off. Underprivileged. Poorly motivated. Call them whatever you like. There is a large segment of the population who - fo
    • Re: (Score:3, Interesting)

      IMHO a lot of them are "stupid" because they've been trained to be stupid by the schools and culture - when kids are taught to sit down, shut up, do endless repetitive work, and not ask any questions, they stop learning. Kids are learning machines, but the schools are anti-learning.

      We raise people to be meat robots, and it's only a small percentage that refuse. We keep treating them as meat robots in their jobs. When they stop having to be a meat robot all the time... some will sink into indolence, but how
  • It's a big system called ASRS+ which combines a large highly-automated warehouse with a multitude of high-load bearing floor robots that drive around and transfer parts between the warehouse and the requesting party in the depot. CCAD is mostly a helicopter repair/refurb facility and because they service such a wide variety of aircraft, require an extensive inventory. These robots look vaguely like a pallet-jack on roids, without all the sci-fi robotic amenities. These bots drive about on their cute li

  • Mary Kay distribution center in Dallas had this 10 years ago. Worked on VAXes and 286s.
  • by Animats (122034) on Saturday November 10 2007, @11:51AM (#21307167) Homepage

    Slowly these things get better. Automatically guided vehicles have been around for about 25 years, and they keep improving. Early ones were guided by wires buried in the floor, and essentially ran on tracks. Now they have much more flexibility.

    About fifteen years ago there was a research project which used small forklift-like robots. These worked together to move loads too big for one to lift. Two such robots could pick up and move a couch. That idea needs to be revived.

    Quietly, the machinery for moving containers around ports is becoming automated. Several ports now have large, autonomous machines moving containers around. [ieee.org] Antwerp has had this for years, but there the container sits on top of the AGV. The new approach is automated straddle cranes, the same cranes normally driven by humans. The article points out that the robots drive better than people; fuel and tire consumption are down 30%. The big container cranes themselves have had vision systems and LIDAR units for years; many are now fully automated.

  • Ingram Micro [ingrammicro.com], a distributor to computer and technology retailers, has had very large automated warehouses for a while now.

    Even their returns system is automated. (Dubbed "Reverse Logistics")
    • I know they had them in Japan as far back as 1994, in freezer warehouses where the temperature was always -40F.
    • Re: (Score:3, Interesting)

      Omeone tried to sell me this system for my warehouse just last week. I laughed politely. $2 000 000 + to replace one guy + another 5 or 6 temps, two months per year? I don't think so...
    • You are missing the point. When humans have to find items moving them around frequently will slow things down. But robots have no trouble keeping track of any number of items and their location. So the "locating an item" time becomes constant and small. Now only transport time becomes important and minimizing it is the goal. So the item locations are decided just to minimize that time. Notice the workers don't need to find the items in this warehouse - the robots do it for them.
    • The linked video is overloaded with "boxes on conveyors," but there's a gem in the middle. The warehouse distribution is handled by a vertical lift system, where material containers are handed-off to robots scurrying around on the roof. The bots grab a container, then move along an orthogonal mesh of rails. The bots don't appear to be constrained to any particular track, and it's quite impressive to watch them perform collision avoidance. Very cool.
      • "I wonder how long it takes to defrag the entire warehouse. Heaven help them if it's a bubble sort. B-Tree perhaps? Oh -- and what about lost clusters?"

        I worked on the docs for something similar - a robot fetch to conveyer packing - and there are periodic "defrags" where humans with barcode scanners check each bin and inventory the contents, then adjust inventory to match what is REALLY in the bins. Robots are powered down for this :)

        The packers could also send a bin off to the Orwellian-sounding "readj